Cons: "Ryanair - takes you from A to B on time"
Pros: "For once the flight took off on time!"
Cons: "Seating was passable for a short flight. Seat allocation was random especially as the booking confirmation was done at the same time. Presumably this is now intentional so as to encourage you to pay the extra fee?"
Cons: "The flight attendant was so mean"
Pros: "We arrive before the planning hour to Pisa"
Cons: "The seats are terrible, nothing confort"
Pros: "Luggage was waiting for me by time I arrived at carrousel"
Cons: "Landing was rough. Check in lines were really long."
Cons: "I saw how they through my bag and the broke my perfume"
Pros: "Very disorganized at Madrid Airport"
Cons: "Took over 11/2 hours to check bags in. Had to enter line twice due to poorly executed information on reservation as to all applicable items needed to check bags, specifically could not use bar code on phone, rather, needed a hard copy ticket."
Pros: "Pleasant crew"
Cons: "Delay, poor ommunication, no explanations."
Cons: "was stuck on the plane for 3 hours prior to departing. It was incredibly hot and uncomfortable."
Pros: "flight was delayed by 2 hours. then the said 1 hour delay. the all of a sudden last call almost without notice and flight left 30 minutes late. moreover, they changed the gate almost last minute. some almost missed the flight"
Pros: "The price"
Cons: "They are delayed all the time. Missed the last train going home, ended up sleeping at the airport"
Pros: "Cheap flight"
Cons: "Boarding was horribly disorganized in Madrid. Flight was late leaving the terminal as well."
Cons: "New baggage policy not so clear yet."
Pros: "Crew was great and always happy to help and answer to any questions we had. We paid for priority boarding so that made that easy."
Cons: "Check-in Counter Staff in Madrid (Barajas) airport really could benefit with Customer Services training or just hiring staff with better people's skills! ALso, you cannot do all in one counter. You have to do a line for check in, then to pay to check in luggage, you have to go a ANOTHER desk, do another line, and pay there, THEN, go back to the Check In desk to CHECK IN luggage. TO many unnecessary steps for a simple transaction."
Cons: "The gate for the flight was changed at the last minute and the flight departed 30 in late."
Cons: "The requirement to pay for a boarding pass after having checked in as required. The US airlines do not have this requirement. This is a very negative experience. Our gate was changed at the very last moment."
Pros: "worst flight i've ever been on. how do you just cancel a flight"
Pros: "The plane didn't crash"
Cons: "anything else"
Cons: "Not available"
Cons: "Flight delayed. Missed my national express coach boarding time."
Cons: "The flight delayed for eight hours with no explanation provided. The crew/staff were rude and inconsiderate of the noise level in the plain. The return plane did not provide any English announcements, leading me not to understand a word of what they were announcing."
Pros: "The flight was early into the destination."
Cons: "The same bags we used to get there from Dublin were no longer 'acceptable' on this flight. We did not buy a single thing to put in our bags in Madrid and yet my luggage was 2 kg over and we had to pay an additional 20 euros and they said my husbands was too large to carry on - though we did prove to them if fit and they eventually let us but it was an ordeal (they didn't even bother two people in front of us with the exact same luggage). The Madrid Ryanair employees could learn a couple things in hospitality from the Dublin ones."
Cons: "anything except cheap..."
Pros: "Great experience overall! Softest take off and landing Ever!"
Cons: "Checked bag charge was ridiculous."
Cons: "We departed an hour late. The crew was very unprofessional. The landing wasn't good. Kept the light on."
Pros: "The efficiency of the crew"
Cons: "The flight was almost an hour late"
Pros: "We got comfortable seats. The crew was lovely Overall it's nice."
Cons: "All the handling with the luggage was complicated"
Pros: "The crew"
Cons: "The tardiness. The lack of any vegan food options."
Pros: "On time, good staff."
Cons: "had to pay E.45 extra at the counter because "didn't pre-check online", which feels like there is no point in even trying to use cheap tickets if they charge you for extra things without a warning"
Pros: "The only thing to like about Ryanair is the price."
Cons: "There's no food available. The crew was difficult to communicate with even though they claimed to speak English. The seats are tight."
Pros: "The aiircraft crew."
Cons: "I wish there were more flexibility in choosing seats at the airport from any unclaimed ones, rather than having them randomly assigned weeks before the flight."
Pros: "i enjoyed nothing"
Cons: "The staff completely skipped over me when offering drinks and snacks. They offered the other two people in my row food but not me. I literally had my credit out and they just skipped me. The people at the check in desk didn't have any sort of protection for my bag. (Big camping backpack with lots of straps) but the people in CGN did. I don't understand the inconsistencies. And then to top it off nobody informed me the process of customs. I was unprepared because of this and ended up waiting for 1.5 hours. Completely unprofessional in all aspects. I will not be flying Ryanair again."
Cons: "Other passengers taking on too much carry on"
Cons: "When I bought the ticket, the plane was supposed to leave at 4:10pm, then it was changed to 4:30pm and although I asked for help explaining that I was going to miss my connection they said there was nothing they could do for me. So I lost my next flight and had to spend the night at a hotel at my own expense. They charge extra for checking in at the counter (43 euros), for your bag (40-60 euros), and their kg limit is 20 as opposed to 23 that most other airlines have, so they charge 10 euros per extra kg. During the flight you have to pay for everything you may want to eat/drink, including water."
Cons: "The line to check in baggage was an hour long. They were very understaffed."
Cons: "The flight was okay with just a bit of delay which is normal. But I have to say I would never get on any Ryanair plane if the same pilot is in charge! Had the worst landing ever."
Pros: "Price. This airline had the best fares fire traveling within Europe"
Cons: "Loong and super slow boarding line."
Cons: "The seats don´t recline at all. Boarding is outside, even though is raining."
Cons: "Missed my flight and could not get any help from airline"