It was delayed by 1.5 hours
Pros: "Very bad"
Cons: "Very bad"
Cons: "The flight was okay but 40 minutes late due to issues at Hamburg Airport. I.e. the problem was not with the actual flight or with Ryanair."
Pros: "Luggage was waiting for me by time I arrived at carrousel"
Cons: "Landing was rough. Check in lines were really long."
Pros: "Flight was usual"
Cons: "Boarding was delayed for about 15mins but the pilot made up for it."
Pros: "Easy of checking in bag and the person working the counter was extremely nice and personable. They flight crew was very pleasant. Decent leg room. More than some other airlines."
Cons: "Dirty cabin. Being 1.5 hours delayed on a nice day. God forbid there was an actual storm lol. Why was our luggage in a completely different terminal and NO ONE told us how to get to it? Seemed like there was confusion about the gates when we landed and sat in the plane an extra 15/20 mins trying to get some one to bring over the bridge."
Pros: "It was cheap, so, I won't complain."
Cons: "It was cheap, so, I won't complain."
Pros: "Speedy check in at chaotic Crete airport Paying extra for priority boarding and taking carry on bags inside the cabin was worth it"
Cons: "Pay 68 euros for 5 kg excess luggage"
Cons: "I was charged an extra $141 because I did not check in on time. When you’re traveling the internet is not available at all time. I’m very disappointed with the service."
Pros: "Ryan Air’s website was down most of the evening when I attempted to check in. Once it finally came back, they had no record of my booking. After hours of attempts I had to call it quits. I will report this as fraud to my bank. I had to book another flight. Thanks, guys. Great platform you’ve built here."
Cons: "I arrived from another international flight and ran like crazy for my connection and arrived before the flight departed. When I arrived at the gate the agent would not let me on the flight and offered no assistance to rebook. Not what I wanted to hear after 12 hours flying and a 30 minute run through Frankfurt airport"
Pros: "Clean and efficient with good staff."
Cons: "Why do I have to sit with other people whom have been purposely separated from their wives family & friends ? I know the answer because Ryanair have now adopted the Jet2’s system of ensuring although you book together you definitely won’t seat together! ( Unless you pay the premium to sit side by side as 99% of the worlds airlines do as a matter of course!)."
Pros: "Shorter flight than advertised."
Cons: "Very slow boarding. 10 min delay. Had to wait in queue as priority for at least 15 minutes. Waiting is in an barrack-style terminal, so basically in the cold."
Cons: "they forced me to check in my small han luggage even though i would have put it under my seat which does not disturb anybody and wors with every other airline. + 1h delay without information. result: I was home at 1am in the morning instead of 11h30."
Pros: "Got to my destination eventually"
Cons: "Flight was delayed over an hour. No explanation or announcements. Everyone just stood and waited for allto board for an hour. They could have told us why we running late."
Pros: "the price"
Cons: "the delay"
Cons: "I booked a flight using Kayak and did not receive a confirmation email with boarding pass. When I arrived to the airport they said that because I didn't have a boarding pass they need to print it and charged me 50 euro. I felt that this was a scam for Ryanair to make money off their customers. They said it was Kayak's fault that I did not receive a confirmation email. Then after my flight left, an email came. I want a refund of 50 euro."
Pros: "Ryanair is barebones but gets you where you need to go for cheap."
Pros: "Early take off and excellent all round"
Pros: "Cheap and convenient"
Pros: "Fly was moved from 18.00 to 22.00 After that 30 minutes delay. They tooks my 2 bags because of leak of space Inside a plane. So I spent anothet 30 minutes with my 2 kids awaiting for collection of my lagguge after arriving. Horrible experience!"
Pros: "The flight was much better than expected because all of the bad reviews that Ryan air gets. Seemed like a normal flight without the extras."
Cons: "Flight cancelled just a day before departure."
Pros: "At least this time was on time"
Cons: "Everything else"
Pros: "Low price, departed on time, arrived ahead of schedule."
Cons: "Boarding area very crowded. Ground Staff so-so"
Cons: "Plane was late to take off by 40 minutes We arrived at the plane early on the bus, but couldnt board as the stairwell hadnt been fitted to the plane, therefore had to sit on the bus in the heat until the stairs came along"
Pros: "Nothing . I wish there was an option for 0 stars"
Cons: "They charged 3 times more on the actual ticket for CHECK-IN at the airport and PRINTING BOARDING PASSES. Sent us to the cashier two times separately to pay for checkin bags and for the boarding passes. When we did not understand the extra round trips to the cashier the agent yelled at us. If you must fly RyanAir -make sure you pay for every thing on line ahead of the tIme and unless you are a back packer do not think you are getting a bargain price."
Pros: "i love ryainair"
Pros: "Effective service point A to B. Flew from Hamburg Manchester and seated 17A. Leg room good on the exit row."
Cons: "New slimline seats will be difficult for anything more than 2 hours"
Cons: "Worst service ever. I didn't see the email reminder that they sent to print the boarding pass. I also didn't prepay my bag because I wasn't sure if it was going to be 15 or 20 kilos. They charged me 160 euros just to print the two boarding passes and 1 20 kilo bag and the man at the counter told me that I should have printed them at home. Not only have I never ever had hat happen to me on any respectable airline but we took Vueling from Mykonos to Rome and they included the bag and they printed the boarding passes for free as all other customer friendly airlines. Never again!! Horrible customer service."
Pros: "Boarding was ridiculous from both ends of plane with people from back end squeezing past people from front end to find their seats. They list my checked backpack on a flight from Amsterdam to Spain. It took 5 days to get it back. Crazy!"
Cons: "Everyone had backpacks that got checked for free. Why did I pay to check my luggage? Stupid."
Cons: "Ran out of everything always."
Cons: "Ryanair is a cheap airline so not much can be expected."
Cons: "€50 charge for not booking online. No free snacks on flight."
Pros: "fast boarding, friendly ground & plane staff, no pedantic messing around with on board luggage...easy, cheap & overall remarkable value"
Cons: "nothing bad on this flight...I now have to write another 50 characters which is a bit silly"
Pros: "Organized and efficient at low cost"
Cons: "Bare bones, but that was expected for the price"
Pros: "Row 1 seating"
Cons: "40 mins late"
Cons: "Worse experience I ever had with an airline in over 45 years of flying. They charge you if you don't check in online but it took me numerous attempts over a couple of days to check in. The website is horrible. I checked a bag online but when I got to the check in they had no record of it and I had to pay extra. If you are not an EU citizen you have to present a printed boarding pass. If you are traveling this can be difficult. That flight was over a half hour late and no explanation was given. It was an almost one hour wait for bags. I will never use this airline again."
Pros: "Ticket price"
Cons: "Poor check in. The agent didn't know her job. Poor communication capability. In-flight Service slow. High price for water. Uncomfortable seats."
Pros: "Ryanair professionals are soo better than a few years ago"
Cons: "To pay for water if I feel thirsty during the flight"
Pros: "If you like cheep, this is the flight for you!"
Cons: "If you dislike late flights, last-minute extra charges (never mentioned before, despite asking) at check-in, and rude staff wherever you are... this is the airline for you!!"
Pros: "Simple, comfortable, practical & cheap.Love Ryanair...they make quick weekends away possible...Ryanair have changed. In particular the fact that they allow a second small bag in the cabin make them now a lot better than easyjet (My experience with easyjet recently has been much more pedantic & fussy & awkward). Ryanair gets you there cheaply and with a decent degree of comfort and service."
Pros: "Ryanair - the carrier for low class English people looking for a cheap holiday in the sun"
Cons: "Gosh, what a horrible airline. To avoid unless the price is dirt cheap."
Pros: "flight dayed after boarding. comfortable for an ecomomy flight . no food or drinks purchesed .no entertainment on short haul flighs. overall value on a budget"
Pros: "The flight attendants wont stop talking the whole flight, the temperature is so cold and the lights are never turned off, which makes it impossible for you to sleep on the plane."
Cons: "I you don't check in within 2 hours only. You have to pay extra"
Pros: "The two seats next to me on the plane were vacant, so I was able to spread out and pretend I was in first class."
Cons: "They have you stand in line 30 mins before the flight. By the time you board the plane, you're stiff and unhappy."
Pros: "We traveled as group (5 people) and the weight of our luggage differed. The Ryanair checkin person helped us quite a bit."
Cons: "The only way to describe the comfort on the flight was spartan."