Offboarding in Dubai was a bit confusing. The bus dropped us off, we passed the security, and then we were again in departure, no clue, no guidance on where to get our luggage
in today's time, an airline like emirates didnt serve drinks as requested, Excuse was full flight.
Food no so good. Extra charge to much for front seats cost me £163 then other people sat near me for nothing 🤬
Ticket price is competitive, flight time is punctual, aircraft cabin is clean, food is average. Can improve on serving system of meals on a A380 airbus. I had only 15 min to eat my meal. There are lots of people to serve & took a while for food to make it down to my row.
Very bad groud crew taking bags less than 7kg Bad food Old plane
The flight was nice and on time. The comfort can be slightly better in business class
Not too happy with ground staff at Dubai airport. We had asked for wheel chair, and we were told to walk a long distance, poorly organised. And then at boarding to Mumbai flight wecwere treated rudely by the local Emirates staff forced to check in our cabin bags, we told them we were transiting.
More than two hours delay I could not do my tax refund because of the delay to check in They lost my luggage
Food service must be faster and make vegetarian food in good quality
All was good. Emirates should restart allowing fast track immigration for business class at Manchester airport. Saves a bit of time
It was little disheartening and disappointing. Although flight staff did a good job. But customer service didn’t do anything to resolve my issue.
Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.
It was a long flight but overall a good one. The one thing that I would comment on is that there is a real problem with disposable plastic products when it comes to the meal service. It would be great for Qatar Airways to find ways to make its meal service more circular and reduce the immense amount of waste.
Online check-in doesn't work. That's why I couldn't give it full Star.
Too many boarding protocols. Never experienced with other international flights.
Other than low space, which is the problem with all airlines for economy class, the flight was excellent.
This was a really enjoyable flight. Even though I was in economy, I had a great deal of leg space, I had a nice meal, and the flight staff was helpful and friendly. A really great flight.
I like is everything is good seets are little uncomfortable during the long flight ✈️ Doha to us , luggage 🧳 came too late overall very nice thank you for all
It was an American Airline flight from Doha to Philadelphia. AA121 November 6, 2023. One heavy set female flight attendant was rude. She just tossed our wraps on our tray. I saw her busy with her cell phone in the back while the restrooms were all filthy. She was obviously not happy with her job or just lazy. My husband used the restroom even before the plane took off in Doha and it was already smelling of urine. There was hair on the box of our wrap. Good thing our wrap was inside a box! The hair was consistent with the hair of one of the flight attendants. Flight attendants should have their hair up.
Never got the chance to get on the plane as my inbound flight was delayed and the staff of qatar airways denied any help or support
Broken seats, smell in cabin, seats that did not recline, trays thats did not stay horizontal
Space between seats is challenging but otherwise excellent service in every way.
The flight from Istanbul to Karachi was an old plane in which the seats don’t even come close to lying flat. It was uncomfortable - may as well have been economy, and a far cry from Qatar Airways that I’m used to. The food was mediocre and entertainment couldn’t even be used because there was zero privacy like in a normal business class, so it would feel as though everyone is watching the movie with you - which is awkward. I had to put my food tray out as a leg stopper to get into some sort of comfortable position to curl up and sleep, which is ridiculous. Unacceptable given the ticket still has a business class price tag.
Worse worse worse, i would not recommend this airline to anyone. Istanbul airport maybe State of the Art facility but staff is rude, only works if they get tips, and they push you to give tips even though my family had spent $50 in tips. Airline staff doesn't speak english so you really can't understand them. It was a nightmare travelling with Turkish. Never again.
The staff at IST airport could have been more helpful. Too much wasted time and the plane from IST to KHI was just horrible. The plane was not clean and smelled bad!
Seat changes at the last minute Horrible checkin process Sad to see excellent airport with very poor service
It was fine. We will fly Turkish again for sure.
Don’t use them on the IST-isb route, horrible service
The flight departed on time and the staff was professional.
You can understand why Turkish Airlines are rated so highly; the whole experience was really good indeed. Aircraft itself was spacious, comfortable, and very well appointed. The crew were great, friendly and helpful. All round a great service and good value. Istanbul airport is also a remarkable place. Highly recommended.
Boarding staff at lahore airport corporate well. Thanks to that guy.
Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.
One of your male flight attendant was pushy and a bit of a martinette. Completely unnecessary.
Took a long time for boarding. The flight was comfortable.
My wife and I were upgraded to Business Class on our Dublin-Abu-Dhabi flight on the 22nd of January. Being served by "Mariyan" (not too sure about her name, she's from Tunisia) was the real highlight of our flight, she deserves to be working with etihad. We are looking forward to the next upgrade as we are flying back to Dublin on February 01, 2024. If I am not mistaken we have just reached GOLD status as Etihad Guests.
Entertainment did not work from flight from Abu Dhabi to Kolkata. Emirates has a much better flight in that sector.
Food and beverage service have rooms for improvement .there were no entertainment facilities available
I request kosha food all my flight but this flight didn’t imclude my kosha meal.
It feels like the seat did not have any cushion just plywood. The seats are so compact that I could not even move at all and I am slim. Just imagine someone else. Singapore Air and Emirates are far far better than this. Do not even travel for free. For a 12 hour flight sitting on a plywood is horrible experience and on top of that the person at checking counter at NY was worst and rude. Plus they charge arms and leg for everything. I think they would also start charging for belts and oxygen also soon. First and last time flying with Ethiad.
Transit time could be 15 min longer atleast. It was right on the dot to boarding time. Giving minimal time to do shopping
It was a safe flight with a friendly cabin crew.
The plane was too hot inside. There was no entertainment and we had to sit on the plane for one hour before takeoff. There was no free wifi.
The airport staff were some of the worst I've ever flown, and I fly at least 50x every year. From the staff at the gate, to the check in staff, to the ticketing sales staff. My experience in Instanbul was so bad Ill.never fly Pegasus again. They were incredibly rude, dismissive and not helpful whatsoever. This is the worst of the worst if you want to fly a budget airline I'd go elsewhere. The airplane seats are really uncomfortable and don't recline at all, you get charged for every single thing so in the end you will pay more flying with them. The crew on the plane were the only kind people we encountered with Pegasus.
Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh
Late departure. No announcements. Boarding was a disaster. Some kind of technical issue scanning boarding passes.
Pegasus is a very efficient airline. Passengers, however are sometimes unruly. Getting up right after take off. Getting up right when we land and before getting to the gate. Switching seats to the front so she can get a better seat. It is unfair for those that actually paid for seats. Flight attendants seem to not enforce it. One or two bad actors ruins it. Overall, the airline is great.
Pegasus is not a very comfortable airline. They’re not in any way hospitable
I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁
The plane left Istanbul 1 hour late and the AC was not really working great it was so hot inside and no air. This was my worst flight in a long time since I had a flight with Ryanair.
Pegasus is a clean safe and most importantly CHEAP way to travel. If you travel a lot on a budget, it can be a great option
