This777-300 is configured 2/3/2 for Biz class straight out of the 80s!!! Not to mention seats are narrow, bed does NOT FULLY RECLINE FLAT as advertised, and purser didn’t know that!! ARM REST HAS A REMOTE TABLET ON IT FURTHER CONFINING THE ALREADY NARROW SPACE!!! WHO thought this was a good design?? After flying the new A350-900 biz class Montreal to Dubai , this was a total let down!!
in today's time, an airline like emirates didnt serve drinks as requested, Excuse was full flight.
Over - amazing. The aircraft is somewhat old on this route.
The best ever, friendly and attentive cabin crew, amazing captains who utilised their expertise for less turbulence, just overall amazing
Thay crew was so nice.Air hostess il ham was so nice.my mom was little scray with airplan turbulence she help us alot.
Bad Cancel the flight Came back to work only 3 days after Horrible Won’t help with hotel while we stock Horrible Don’t fly with them
Superb check in, lounge, boarding and flight experience. On time departure and before time arrival. Couldn’t have asked for more
Excellent airlines. I highly recommend using Emirates. Its my number 1 airlines
Premium economy on Emirate A380 is simply the best non-business class product. In fact its probably better than many business class if the seat isnt lying flat. The food and service is close to perfect!
I upgraded to first which was great and overall was a good experience. However, the service was a slight let down this time compared to what I would have expected from Emirates First. I ordered my meals and made a point to order the wine I wanted to have with the main course. The main course somehow came before my starter and I decided not to make a fuss of it and just asked for the wine so that I can enjoy it with the steak. It took quite a few minutes before the wrong wine came which I pointed out. At this point I decided to start eating as medium rare steak (the way I like it) was going to get cold . Few minutes later, a different crew came with the same incorrect wine and I had to send it back and waited another few minutes. Both crew came together few minutes later finally with the correct wine. By then I was more than half way through my steak which is rather unfortunate because the steak was good and and wine was good. Would have been perfect to enjoy them together . They were apologetic and when I mentioned that she had forgotten about my starter, she apologised and insisted that she will make it for me even if it’s just to try. They were nice about it all but so many mistakes for a rare experience in First was disappointing and this flight was paid for not miles redemption, even the upgrade.
Good but I don’t received my bags yet is been 5days still no update
We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.
Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.
Online check in was awesome and so smooth! It was our first time using it. I got to choose seats for free and I paid for our extra bag so easily. Then check in at the airport was a breeze!
Staff was rude in business class. Luggage was damaged and nothing was done about it airlines.
We were helped whenever needed and had a pleasant flight.
Only two check in counters for online bag drop, economy and premium economy clients, NO management supervision whatsoever, no announcements, whilst Business and first class had three check in counters operational, with the bulk of clients flying economy on a 747…..very poor service indeed. Stood in a queue for two hours to check in!!!!!! The flight crew were equally indifferent.
Very good, the staff was great the service and everything was very good, without delays very comfortable!
Great crew helped a great deal during flight as was not feeling well.
Never boarded the flight, Chatdeal didn't confirm my last flight to SEA fron FRA, resulting in me boarding a different flight to EWR which got delayed and caused me to miss the flight to SEA