Pros: "Crew were Great, With great service"
Pros: "Amazing crew, seats were super confortable. Overall top experience !"
Pros: "The crew was very friendly."
Cons: "Seats can get better."
Cons: "Not a lot other than better choice of movies and music. Super airline as always"
Pros: "The portion for LAX to Doha was fairly comfortable and crew was helpful.. they kept running out of meal options by the time they reached us mid flight .. Doha to Bengaluru portion was less classy— the TV/ remotes etc didn’t work well and overall service not as good .."
Pros: "Service was okay."
Cons: "Could have been more customer focused!"
Pros: "Entertainment was good. Crew were fine."
Cons: "Food was terrible."
Pros: "Crew was great. TV Entertainment system was excellent."
Pros: "Boarding was very smooth."
Cons: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Pros: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Cons: "I can't think of anything to make it better."
Pros: "Everything was good"
Cons: "Veg Food"
Pros: "Q Suite is top-of-line business class product"
Pros: "The crew was very friendly throughout the 7-hour flight."
Cons: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Pros: "Service basically. For such a long haul flight they did everything they could to make it comfortable."
Cons: "They could have checked the bathrooms more often as trash bins were very full."
Cons: "It was too cold in the plane."
Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Pros: "all are nice"
Cons: "nothing but avoid bread"
Pros: "business cabin nearly empty. comfortable seats"
Cons: "Expensive WiFi"
Pros: "The movies, snacks, the crew. They were very friendly and helpful on board not the crew in the airport!!!"
Cons: "Space of the seat and the ground crews(aiports) how come their less friendly than the crew on board!"
Pros: "great service from flight attendnants."
Cons: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."
Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Pros: "I haven't flown with Qatar for several years, but my memories of an exceptional experience were replicated. Fantastic modern aircraft, brilliant crew and great food."
Cons: "Only one minor gripe, the passengers seated behind me talked incessantly, making my attempts to sleep impossible. I asked if there were any ear plugs available, but none could be found. My own fault, I should have packed my own."
Cons: "Transit 9 hours without hotel"
Cons: "They cancelled my trip"
Pros: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Cons: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Pros: "The treatment"
Cons: "It was too late"
Pros: "outstanding crew -- particularly one flight attendant."
Cons: "Length of flying time -- not airlines fault. Could be more space"
Pros: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Cons: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Cons: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"
Pros: "Staff were professional, food was good and seats were comfortable."
Pros: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Cons: "seat was not much comfortable"
Pros: "Boarding was very ease and helpful for my family while I was traveling with kids I appreciate that fact that customer service at boarding was reached out to my wife to help and make us feel great thru the process thanks"
Cons: "No comment"
Pros: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Pros: "They make you feel like a person"
Cons: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"
Pros: "It was a long flight from US but was comfortable. Staff was courteous."
Pros: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"
Pros: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Cons: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"
Pros: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Cons: "Frankly nothing!"
Cons: "I had to ask for wine to 3 different hostess's"
Pros: "I enjoyed the staff"
Cons: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."
Pros: "Cabin cleanliness including restrooms, excellent food selections comfortable seats including head support and friendly professional attendants."
Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight."
Cons: "Realised that for short flights they do not supply headsets. This is rather strange, since the media content they have is useless unless there are headsets / paid or free whichever"
Pros: "Amazing crew. Seats comfortable"
Cons: "The guy on the second flight was a bit creepy"
Pros: "Not much"
Cons: "Costumer service"
Pros: "Food and services"
Cons: "Seating leg space"
Pros: "Seating was comfortable and crew was amazing."
Cons: "Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai."
Pros: "Flight crew & food"
Cons: "Need avoid delay flight, it’s hard to catch connecting flight"
Pros: "Nothing. Will never fly with emirates again"
Cons: "Disaster from start to finish. Use qatar much better public service. And make an effort to get you on connecting flight"
Pros: "A perfectly ordinary Emirates flight: good food and entertainment."
Cons: "The Kabul route often has less experienced travelers. So passengers couldn't figure out their seat belts, couldn't lock the toilets, stood up while the plane was still on the runway, pushed and shoved to try to get off the plane first, etc."
Pros: "The crew was fantastic. The food was good for airline food."
Cons: "The seats were narrow and seemed a bit smaller than usual."
Cons: "wait for baggage was way too long. Unacceptable."
Pros: "Staff were friendly. Aeroplane clean"
Cons: "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."
Pros: "Personalized service"
Cons: "Sound kept going of on movie"
Cons: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"
Cons: "Requested an aisle seat at the front or an emergency seat and got neither. I could hardly move my long legs. That the flight was long did not help matters. I was sandwiched between two other travelers on a three-seater arrangement. Again, is it just on flights to Kenya or other African countries that passengers DO NOT receive the travel pouch?"
Cons: "Emirates is the only company that the service is downgrading I use to have free internet being skywards memeber Now internet ia 8 usd for silver memeber Food was not available like mentioned in the carte"
Pros: "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
Cons: "The food was poor quality, overcooked and even though I'd ordered a vegan meal, did not receive it. Crew was just okay. Completely disappeared after 1st meal; no water/juice service unless you went back to the back and asked for it. Overall was very disappointed based on previous reviews. This was a "meh" mediocre experience!"
Pros: "It’s no choices small portion"
Cons: "No taste a"
Pros: "Entertainment via onboard tv is really good and keep you busy during even the longest flight"
Cons: "Crew was not as hospitalitable as they have been. Seems a lot of their crew was flying back and caused them to not be as prompt with regular passengers. They ran out of certain selections quickly."
Pros: "Delayed departure. Unable to catch up time. Landed late. Bus took a very long time. Missed the connecting flight"
Cons: "Hotel with all meals provided."
Pros: "The boarding and immigration process was smooth and trouble free"
Cons: "Leg space was inadequate for an international flight."
Pros: "All usual good emirates services were back"
Cons: "Didn't find anything worth mentioning"
Cons: "The flight on the B777 was most uncomfortable, even in Business Class. Will avoid any flight in this aircraft/airline in future"
Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."
Pros: "Clean cabin, polite Attendants, fast internet and great food and drinks."
Cons: "None at all"
Pros: "The food was very good and there were a lot of choices for entertainment. All of the crew were friendly."
Pros: "Overall a good experience. Flight did not appear to be overlong,mostly due to ambience in"
Pros: "Flying with Emirates is always great."
Pros: "Entertainment offer was great. Live channels, talks, movies, etc..."
Cons: "The service... it was almost a 7 hours flight, the crew brings you your food and that's it. I needed to ask more than three times to get water, again and again, I can't understand this behaviour at all. They treat you extremely bad unless you fly business with them. I felt uncomfortable and didn't like this behaviour at all."
Pros: "Seat was really comfortable and leg room was excellent. In flight entertainment will keep you busy."
Cons: "Nothing. Emirates are the best!"
Pros: "I am very tall and was given the emergency row for comfort.....A+++++"
Pros: "Movie choices"
Cons: "Checkin services Staff attitude"
Cons: "The flight was delayed"
Pros: "I like the food , yummy"
Cons: "I was in window seat. When serving food and beverages crew didn't give much concern."
Pros: "Staff very nice. Food good. Loved the stewardesses outfits!"
Pros: "Crew were very competent and nice."
Cons: "There was not enough overhead space for my carryon bag, so had to go further back in the plane to find space, this caused a problem when disembarking."
Pros: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Pros: "The boarding process was very light and smooth . There weren't many pax though."
Cons: "A small smile by the S. Korean cabin attendant whilst conducting the service would have made the flight even more pleasant."
Pros: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"
Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"
Pros: "Comfortable and Well cared for during the flight"
Cons: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."
Pros: "check-in process was efficient"
Cons: "food should be better quality"
Pros: "The seats were well spaced and had a comfortable trip."
Cons: "The crew was not enough for so many people, they looked stressed and some of them were not very nice. The seat spaces were too small for such a long trip (13 hrs) + we had 1 hour delay in Dubai."
Cons: "Flight from Dubai to Delhi could use better TVs, more modern quality and food as well"
Pros: "It was an empty flight with much space to stretch my feet and sleep in comfort! service was great and landing was extremely good (didn't feel it at all)."
Pros: "Free food and entertainment, hot moist towels for pre-meal washing, complementary travel pack with toothbrush and towel."
Cons: "Sitting for 14 hours, but that could not be helped."
Pros: "Comfort is good"
Cons: "Please upgrade the entertainment to HD systems. Its long flight and its hard to see anything on that scree so much blurred"
Pros: "Boarding and space were great because I paid extra for it."
Cons: "One attendant seemed to be in training. Or perhaps she should've been. Everyone needs to learn but it doesn't boost your confidence in a flying experience when the crew member making the announcements keeps getting things jumbled."
Pros: "Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines."
Cons: "Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback."
Pros: "Mango juice was good. Food was good. Crew was friendly and fast."
Cons: "More leg room please. Better entertainment. More reclining of seats required. Softer seats."
Pros: "is nice flay"
Cons: "they are ok"
Pros: "It got me from a to b"
Cons: "I'm just not going to go with Etihad in the future."
Pros: "Good crew, comfortable seat, plenty of storage"
Cons: "The inflight entertainment system"
Pros: "Seats were comfortable."
Cons: "Worst ground staff in Abu Dhabi and in LA. Will never fly them again. Were very unhelpful when boarding the flight in Abu Dhabi. In fact they encouraged us to not board and take another flight the next day!!! Worst flying experience ever. Will never fly them again!!!"
Cons: "If a flight was delayed you should arrange something to enhance the security check procedure for the passengers of connecting flight. Qatar airways had done that for the passengers."
Cons: "The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better"
Pros: "Used their larger A380 plane Good boarding and inflight service"
Pros: "All the hospitality and entertainment system was great"
Cons: "The holy Quran I listen to"
Pros: "Quick boarding, on time , provided water and sandwich on a 1 hr flight free"
Cons: "Nothing everything was excellent"
Pros: "The organisation of the crew & their amability was very Good"
Cons: "I didn’ t like the food bcs of the rice Rice & rice again & especially the dinner it was only spicy rice"
Pros: "First the flight was delayed for 30minutes. And I wanted to watch a movie but the earphone socket in my seat 22A is not working at all. I just have to watch the flight map. The FAs are busy and sounds tired. THe flight is full but I wish I was moved since my ticket was eligible for an upgrade. I seldom complain but they need to check thru the seats -22A"
Cons: "The smell inside the plane glad I have some sweet perfume spray."
Pros: "Cabin crew always lovely. Slightly more diverse food, butbagain, at some points not given a choice/selection. Good mix of new & classic movies. Had a spare seat next to me."
Cons: "Boarding was not announced, just kinda went for it? Not enough options for food, my meal was missing the dessert."
Pros: "The new Aircraft is wonderful"
Cons: "Food quality is not good"
Pros: "Upgraded with miles for the long leg Melb to Abu Dhabi. Flat beds tight both length and width for me at 6ft 3inches. I slept fitfully for 7 hours. Food seemed better than my last experience of their business class."
Cons: "Seats still narrow and firm. Rather noisy, a 777, appreciated my Bose quiet comforts..."
Pros: "The service was excellent overall"
Cons: "they asked me to check-in my carry on (which i am always able to take with me, and which i was able to take with me on the first leg of even this journey). it came as a surprise and i was in a flux, Thank God I had my passport in my pocket or it would have turned into a nightmare (I keep my stuff e.g. jacket, wallet, etc in my carry on)"
Pros: "The was very poor they even offer use a drink on the first flight waited 15 mins for a coke that was died when the Gabe it"
Pros: "Etithad was amazing gorgeous happy staff, plane was comfortable and food outstanding"
Cons: "Terrible service, lost all my luggage with no recall on where"
Cons: "Nothing. Everything was perfect."
Cons: "After I had run from one end of the airport to the other to go through customs and catch my connecting flight and boarded with 15 minutes to spare, I was pulled off by one of your officials and was not given a reason as to why. The flight attendants were talking about sweeping any areas of the plane that I had been in. It was when we had almost reached customs that I was informed that another passenger who was stuck in Customs had mentioned my name and that is why I was pulled off. So, I was treated like a criminal and questioned and threatened by the customs official who went and searched my belongings to see if I'm lying about what I brought with me. They then tried to get me to fly with the other passenger just because we knew each other, even though I clearly and repeatedly told them I am not traveling with that person. I suppose this isn't all Etihad's fault, but if you are pulling passengers off of your plane, don't ignore their questions and treat them like criminals. Also, when I got back on, the filght attendants were unsympathetic about my situation and smiled it off. It ruined my whole flying experience. Also, the buttons to adjust A/C and call flight attendants was really high up and hard to reach for a petite woman."
Pros: "Almost everything. Lovely staff....good seats.....plenty of recent movie options. Made 7 hours fly by!"
Pros: "The food, the entertainment, the fact that the airline staff could speak English and that some of them were actually helpful"
Cons: "The upkeep of the airline, some of the airline staff to treat all passengers as one as I noticed more than an unusual amount of passengers were favoured over one another. A minimum flight of 5 hours was served with just the one meal. We were served lunch at 930 am on one flight. The observations in economy aren't as important as business class. Only if we could all afford to travel on business class."
Pros: "1) the flight was not full which was a big plus 2) the universal charging at the seat, I didn't need a converter."
Cons: "1) The sinks in 4 bathrooms were broken. People were still using the bathrooms although there was no sink. So people were not washing their hands which is unsanitary. 2) the food was not very good, nor the timing of it. Also sandwiches in plastic wrapping were distributed during sleeping hours and that was very disruptive. 3) the plane was older. 4) the flight was very expensive so I expected 5 star features and comfort, but it was only a 3 star for me."
Pros: "I liked the speed of the journey"
Cons: "delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay"
Pros: "No delay, arrived on time."
Cons: "Old aircraft, the bath room needed to be updated."
Cons: "The toilet configuration is not good. It is cramped and the sink positioing makes It difficult to wash your teeth."
Pros: "Very professional and accommodating crew on board. The Abu Dhabi lounge was large and looked very beautiful with it's appointments, but it was also packed with people (late time of day, I know), noisy with men pacing around shouting on their cell phone headsets, and I wasn't aware of the many services they had like the spa, no one informed me when I checked in. I understand this airport has a lot of business and first class travelers from all countries, but they need to better organize the lounge into designated "quiet areas" for people like me where cell phone use isn't permitted, family areas, where the kids can run around screaming unimpeded like they were, and also direct newcomers into areas where there are less passengers so you can find a place to sit & grab food without wandering around this cavernous place looking for a place of respite"
Cons: "The experience of transferring through the Abu Dhabi airport was a little hellish--very hot (I know it's the ME in summer), long lines, I was patted down in a cabin by a security office because of the underwires in my bra, which I was cool with, but my carry on luggage was kept outside the cabin area with my passport and money with people swarming through in lines. Not cool. I've probably never had an international transport experience like this, outside of Cuba where they pulled me aside and interrogated me by agents even though I had a visa and had documentation I was presenting at an education conference at the government state hotel, (and I'm Panamanian American, I speak Spanish, maybe that's why they though I was a scientist/spy). This airport definitely needs more basic staff and better organization. But I'd have to say this wasn't any worse-- other than the heat--- of any US or European transfer experience I've had in the last 10 years. Lounge staff in Abu Dhabi were kind of jerks compared to other airports, they were very stand offish (like they couldn't be bothered to help you, or maybe it was my Canadian/American accent)."
Pros: "Not like trans Atlantic flights"
Cons: "Some crew were mean"
Pros: "attentive staff"
Pros: "Customer service"
Cons: "No complaints."
Cons: "One of the flights ran out of blankets. It was freezing in the cabin"
Pros: "Prices were cheap. Flight direct to Dublin."
Cons: "Seats are very hard. not a lot of padding. Food was very poor."
Pros: "Overall great experience."
Cons: "Food was not so good."
Pros: "I was upgraded to business class, so the flight was smooth and amazing. This gesture was really a class act, I'm staying with Etihad for life!"
Pros: "Punctuality, space, tv monitors in each seat and nice service"
Pros: "Only five movies in spanish including subtitled...."
Cons: "Some of the crew was unfriendly and rude, this was a 15 hour flight and it was pretty miserable. There were not enough movies to keep us entertained for the whole flight, and this was one of 3 flights I took on this airline."
Cons: "Rude staff, pressure on cabin too high. Plane too hot. Half hour late"
Cons: "Delayed departure, lost luggage"
Cons: "I buy two ticket to Sri Lanka . But medical retion my son 9 y old did not go but I e mail to them abut doctor tel but still my my son Cancel ticket not yet refund I don't know why"
Pros: "Staff were helpful and friendly."
Cons: "Some people stood near the bathrooms talking for a quite a long time and it might have been nice if the staff had asked them to sit down to keep the corridor clear and to keep the noise down. Overall this was not a big deal."
Pros: "Staff at check-in were so courteous and helpful. Cabin crew were professional, very friendly, helpful and elegant. I enjoyed the inflight entertainment."
Cons: "WiFi was what I expected. Food is constrained by what is possible on aircraft. Why no small bottles of wine, only individual glasses(cupfuls)?"
Pros: "All other service were good."
Pros: "There is no single thing to like. Flight is delayed rudiculously and the seating is pathetic. Not a single penny worth for the money we spent.. Etihad sucks.."
Cons: "There is no single thing to like. Flight is delayed rudiculously and the seating is pathetic. Not a single penny worth for the money we spent.. Etihad sucks.."