BER - EAP
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Good to know
Low season | March |
|---|---|
High season | July |
Cheapest flight | €40 |
Average price (return flight) | €129 |
Good deal (return flight) | €233 |
Good deal one-way | €28 |
Best time to beat the crowds (33% less expensive on average)
Most popular time to fly (30% more expensive on average)
Flight from Berlin to Basel
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When to book flights from Berlin to Basel
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Top tips for finding a cheap flight out of Berlin
- Looking for a cheap flight? 25% of our users found flights on this route for €28 or less one-way and €233 or less round-trip.
- The cheapest flight from Berlin to Basel was found, on average, 62 days before departure.
- Book at least 5 weeks before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly is March.
FAQs for booking flights from Berlin to Basel
Top 5 airlines serving Berlin Brandenburg to Basel
Scores according to KAYAK customer reviews7.8
KLMOverall score based on 3711 reviews
7.9Boarding
7.6Comfort
8.4Crew
7.2Entertainment
7.4Food
Cons: "Allow business passenger to use front bathroom."
Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Pros: "Nothing"
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Pros: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Pros: "Great airline"
Pros: "Just as I expected. And I made my last connection easily."
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"
Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Pros: "Amazing crew"
Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"
Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Pros: "Good"
Cons: "Nothing"
Cons: "Turn the lights on early making it hard to sleep"
Cons: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Pros: "Good flight, arriving well on time."
Pros: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Cons: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"
Pros: "We got a meal for a 1h flight only"
Cons: "No entertainment but normal for this type of flight"
Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Cons: "Nothing"
Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Cons: "Amesterdam airport employee was really rude"
Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
Pros: "The food and the punctuality"
Cons: "The technology in interteiment is not touch screen"
Pros: "The supplied pack of toothpaste/toothbrush"
Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Cons: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Cons: "Nothing"
Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Pros: "Spacious cabins, friendly service"
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"
Cons: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
Pros: "Overall very nice flight, even comes with free drink and snack"
Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
I flew business class. But nothing compare to business class. Lounge closed in Vienna. Not exist at all in Tel Aviv. Priority boarding not exist in Tel Aviv despite available business counter. Nobody in front of me was checked in to Business or with Senator status. No welcome drinks. All overall awful experience.
Pros: "yes, seat is always ok , I'm not overweight"
Cons: "basically, nothing, just keep smiling"
Pros: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."
Pros: "Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines"
Pros: "."
Cons: "."
Cons: "Seating is extremely cramped"
Cons: "Boarding crew was nasty will never fly with you guys again"
Pros: "thebflight wqs smooth and on time"
Cons: "snack they gave something sweet at 07:00 AM"
Pros: "Friendly crew with a wide range of entertainment options"
Cons: "Smoother boarding. Was great once on board."
Pros: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Cons: "The food. It was okay."
Cons: "Connecting flight tolerance and easy upgrade from one class to another."
Pros: "None of them above I'm not happy at all"
Pros: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Cons: "Seat wasn't the best, quite hard on the middle back."
Pros: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Cons: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."
Pros: "Short flight"
Pros: "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Cons: "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"
Pros: "Seat size was decent, not like us airlines, there’s actually space for you knees."
Pros: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Cons: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."
Pros: "Almost every thing was very good"
Cons: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."
Pros: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Cons: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."
Pros: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
Cons: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."
Cons: "As a gluten free person dinner delicious but after 5-6 next hours for breakfast I got few small slices of melon... like really?? This will not feed anyone! For next time I know that I have to bring my own food.. so bad! While servis time we ordered whisky with cola and after one hour we went to ask for one more cause we wanted and CA told us they dont serve anymore whisky only wine or beer. Besides this things when I came to plane my sit and table tray was dirty so we had to put blanket over... for the first time I write bad feedback but I have to cause it was terrible.."
Cons: "Can’t like it if you missed it!!"
Cons: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"
Pros: "I like everithing was great . Thank you ."
Pros: "Staff was friendly, flight was on time"
Cons: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"
Pros: "Enough legroom for economy"
Cons: "Basic food - poor in fight entertainment"
Pros: "Vino in Plastic cups from 1L"
Cons: "Could Food"
Cons: "Food part was missing."
Pros: "The air crew service"
Cons: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."
Pros: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Cons: "no complaints whatsoever. this was my best flight to vienna- or to europe."
Pros: "I thought the food was excellent. Better food in coach than I get on first class domestic flights. Also, the in-flight entertainment was very good. I watched a couple of science shows and extreme sports shows that I truly enjoyed."
Cons: "There wasn't much I did not enjoy that could be changed. I chose to go coach and had to put up with seating that was more cramped than I like, but I expected that."
Pros: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Cons: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."
Pros: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"
Cons: "Boarding was confusing seating for a 12 hour flight was not comfortable."
Cons: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."
Pros: "Nice"
Cons: "Food"
Pros: "The plane was comfortable and clean. Internet was offered"
Cons: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."
Pros: "Spacious aircraft. Polite crew. Even good food. On time."
Pros: "Service beyond expectations"
Pros: "My waffle and coffee"
Cons: "Very small seats with hardly any legroom. Flight delayed 2 hours. Nasty attendant told me my bag was too big for overhead compartment. It wasn't."
Pros: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."
Pros: "Great grew, great flight. Thank you!"
Pros: "Good food, nice crew, nice screen, new plane"
Pros: "The Crew was perfekt The Wheelchaire Service was also perfekt Food tasted good"
Cons: "The only trouble was 1:15 h delay ,but this depended on the weathersituation how I believe!"
Pros: "Most things were OK"
Cons: "Except a crying baby near me, during first half of the flight"
Pros: "Easy online check-in and boarding pass access also linked to wallet."
Cons: "I was not aware of additional luggage charges when I booked my ticket. It would be helpful to have a warning about that and the fact that if you do not prepay online you are charged double. I also was not aware of the type of a ticket I booked, e.g. Economy light and what it meant for luggage fees."
Pros: "Plane was on time, boarding was fast and easy, great crew"
Cons: "Food was terrible"
Cons: "We paid in advance for Do & Co meals but the crew did not notice we had done so. We had to ask them to go find them, and by then there was not enough time left to heat them and eat them"
Pros: "It went smoothly and my luggage showed upon time"
Cons: "Cramped quarters good thing it was a short hop"
Absolutely inadequate transfer at Munich airport. Lufthansa sold a ticket for a flight with 45 mins transfer, and your connecting flight is actually in a different terminal. In order to get to that terminal you need to walk 10 mins to a train station, take a train, and then go through passport control. All this in less than 45 mins (deduct 20 mins for boarding)? Madness.
That was a serious deicing job!
Had to push staff to get good flight due to cancellation and delays for staff shortage
Our luggage was left behind alongside many others who’d transferred from another Lufthansa flight.
People were not wearing masks. Many were sick We got COVID Very uncomfortable and food was terrible Lufthansa is getting worse
The only really annoying part was the TV screen. It was kinda messed up. Like it would just randomly turn off or switch. It was also not responsive. Which gets annoying on an almost 12 hour flight
Easier website to navigate
Boarding was not very organized
My flight was cancelled and Air cañada said they didn’t even have that flight number or my name in their computer. Does this mean Kayak somehow messed up with the letters/ number sequence? No one would help me at the airport. Lufthansa said it was Air cañadas fault and I had gotten two messages from Kayak, one was at 6 am(I had already called a ride so I was going an hour earlier ) then after 2 hours at airport I get my message from Kayak(Ricky) saying sorry your flight is cancelled? Then, like I say, no one would even put me on standby for another flight as my numbers you gave me did not match. Can you please get me on a flight home? No later than Monday, please? I am out of money
The airport and Luftanza were understaffed. It was slow going.
The seats seemed much closer together on this plane. I felt much more cramped than other journeys in coach. Other passengers around me who are taller or bigger had even even more trouble.
Pros: "Crew was professional and helpful."
Cons: "Seat was narrow for business class."
Cons: "Seats can be better."
Pros: "Not much went well, sorry"
Cons: "Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight."
Pros: "Priority boarding for families was easy."
Cons: "The tv monitors didn’t work great. The touch screens reacted very slowly, causing a lot of annoyance. My husbands didn’t work at all."
Pros: "The crew was very friendly and provided excellent service"
Cons: "The seat could have been a little bit more comfortable. Then again for a long trip, unless you are in business or first class, it's not going to be that comfortable."
Cons: "Horrible"
Pros: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Cons: "Some of the other passengers were annoying"
Pros: "Food, movies"
Cons: "Long flight"
Pros: "Very comfortable, amazing crew and service. Entertainment was very good with lots of options."
Pros: "I boarded despite being very late from connection"
Cons: "Very stressful to make the late connection. Lost bags due to short connection expected but not well enabled. No communication until I initiated call following day despite submitting lost baggage form. Seats are too close together - when reclined in front I could not use my laptop as not enough space to open my screen. Was able to move to a different seat to ok."
Pros: "Very comfortable journey, was a pleasure to travel."
Cons: "Nothing."
Pros: "Huge selection of movies and entertainment. Good food, especially the fresh salad and vegetarian option for dinner. Good wine selection, the saving grace for what I consider an over sold flight. The service staff was attentive and professional. The pilot and crew were great, I felt very safe."
Cons: "Delays in both legs of my trip made connecting flight nerve wracking. Economy seating was horrible. Uncomfortable, too many people stuffed into claustrophobic conditions. The funk was pretty overwhelming. Bathrooms were stinky and ran out of toilet paper. Only the free flowing wine made it tolerable."
Pros: "Nothing"
Cons: "Two hours to unload my luggage!"
Pros: "Exelent crew"
Cons: "Distance too far between gates for transfer"
Pros: "On my way to meet my granddaughter & took Lufthansa flight! Very satisfied with the overall. Crew very friendly, helpful & knowledgeable. Smooth flight & super landing in Munich!!!"
Pros: "Very good care ofrom the staf Not cold"
Cons: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"
Cons: "missed connection in frankfurt"
Pros: "Nothing"
Cons: "Service"
Pros: "Adequate room Complimentary beer"
Pros: "row 34 bulkhead was good leg room (I am 6'4")"
Cons: "Crew did a poor job getting food out on time. They rushed the final food service with less than 1hour left to LAX and had to eat very quickly before descent and had little/no time to fill out customs cards. In seat entertainment TV worked very poorly - very slow response to pressing buttons and very slow load of content."
Pros: "Great crew service"
Pros: "Crew was friendly and professional."
Cons: "Seat wasn't the best in premium economy. Quite hard with little support."
Pros: "I upgraded to the premium food package for a small price. It was delicious and filling."
Cons: "The quality of the sound from the earphones was not very good so that made the movies less enjoyable."
Cons: "Nothing"
Pros: "The cabin crew was welcoming and kind. The trip was comfortable as well"
Cons: "Non that i know of"
Pros: "They held the gate for us as we got there about 14 minutes before departure."
Pros: "Very friendly and efficient crew. Good food and entertainment. On schedule."
Pros: "Staff was friendly and attentive"
Cons: "First of all, the boarding took an hour longer than it should have been so we all sat in the plane dripping with sweat, because it was 100 degrees in Houston and the plane didn't have A/C on until we took off. Food was not good, some mysterious meat they called beef stew and veggies with strange texture. We ended up drinking more since the food was bad. The entertainment choices were OK but the equipment was a bit ancient, my husband's screen ( we sat in the front where screen pulled out of the seat) was broken and was held by a duct tape(???!!!) The seats are small, I have flown with other companies on transatlantic flights and their seats are bigger and more comfortable in economy class."
Pros: "0"
Cons: "No checjed in luggage allowed - i did not know that when i bought it!"
Pros: "Gate and flight crew were polite and attentive. As I could not check in online, I asked for an aisle seat at gate and crew did all they could to provide one. The flight was easy. Everyone in the flight crew offered their assistance before I asked and they did with a smile. Seat was comfortable and I didn't ask for upgrade. I paid for extra room on outbound flight only to sit in the most cramped seat ever. And on this flight I didn't bother paying for extra room and was pleasantly surprised I wasn't sardined. Very nice Lufthansa! The pilot made minimal interruptions and said only important stuff. No unnecessary pleasantries. Thank you!"
Pros: "Everything"
Cons: "Nothing"
Pros: "Very nice gate crew and check in people."
Pros: "Flight was short. Only 3.x hours."
Cons: "Seats were very uncomfortable and seems to be made from paper. Very little leg room. My pregnant wife experienced very unpleasant feelings all flight long."
Cons: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Pros: "Clean large toilets. enough of them so you need not wait. toilet area large so you can walk around. Crew friendly and always anticipating our needs. I liked the hot towels handed out twice during flight. Also the 2 delicious hot meals and snack. The captain didn't turn on seat belt sign at all; others turn it on after 3 or 4 seconds of slight turbulence and leave it on for the next 30 minutes even when it is smooth after that."
Cons: "nothing"
Pros: "Initially things were smooth. Boarding was on time."
Cons: "But then they deboarded the plane and everything went south fast. They didn't tell us what was happening or where to go or what to do. Instead we were directed to different service centers. We were told conflicting things. Sometimes they told us to exit the airport through passport control, but without any information on what to do next. They reopened the terminal but then redirected us to a service center. That center was overloaded and we ended up waiting in line for service/information for the entire day. Once I was near the service center they dissipated the line. They told us there was another service center in a different part of the airport and that this one we have waited for was closing. We went there and it was also closed instead they had beds without blankets or pillows limit the halls. Alia we were in line for hours before they offered any water or food. Food was really late. Information was the problem here. We were not told what we should do except to check with the service center. Eventually a few of us tried to get through passport control and check the service center out front. This worked much better. I was able to get a hotel and a standby ticket. That flight went much better but getting that far was a mess."
Pros: "Boarding was quick, staff was kind and helpful."
Cons: "N/A"
Pros: "My coach seat on the upper deck was roomy thanks to the window cubbies on the A380. The flght attendants were friendly and very helpful. The A380's upper deck is noticably quieter. I throughly enjoyed flying on the A380. The food was also the best airplane food I've had."
Pros: "Champagne in economy class plus food on a 2.5 hr flight! I am a fan of LH."
In time, quick boarding, well organised
No crash. The prize could have been better.
Cons: "Was good flight overall, clean, friendly staff,"
Cons: "Seats"
Pros: "Cheap fare for this short flight. New planes, seats while thin still offer acceptable comfort."
Cons: "Very long walk to the farthest end of terminal for gate and have to walk up the stairs to board plane on the tarmac. Not a single human being to help check in or tag luggage for drop off. Everything’s self service. The check in/luggage drop off counter difficult to find."
Pros: "I couldn't tell you. They were basically non existent."
Cons: "Easy jet lost my bag. For four days. I had to go back to Naples airport and find it myself"
Cons: "Delayed flight"
Pros: "I liked getting to my destination Prices are acceptable"
Cons: "Flight was an hour late Pilot was rough flinging the plane"
Cons: "Comfort of seats and entertainment"
Cons: "Flight was delayed. Very little communication"
Pros: "Crew was nice and boarding was speedy"
Cons: "Late departure and late arrival."
Pros: "Crew was good."
Cons: "Flight was delayed by an hour."
Pros: "I liked that we made it safely. That’s about it."
Cons: "No delays, more information, good communication and some compensating!"
Pros: "Crew were great and can't compliment enough."
Cons: "The landing was very bad"
Cons: "More legroom than expected. Large fees for checked bags in my opinion."
Pros: "Flight crew was very friendly"
Cons: "Ground crew did not do a good job with the boarding process and even with speedy boarding it did not work well."
Pros: "Cheap flight and good service on bord."
Cons: "Bording area crawled and takes too long time."
Pros: "Quick and no fuss"
Pros: "The security check was fast."
Cons: "The bus from the plane to the airport."
Pros: "Nothing, staff didnt even attempt to help me once i eventually for the gate for easyjet and the gate had closed (due to staff telling me to go to departures after showing that i didnt have a boarding pass)"
Cons: "The lack of help recieved by staff throughout the airport to help me get to the correct gate. After 30 mins of asking different staff where to go and what i needed to do to get on the flight the gate for my flight was then closed which has caused me to pay for an extra flight. Due to this i will be requesting a full refund on the first flight."
Pros: "The fact that the flight was cheap and somewhat on time"
Cons: "We had to walk for a very long distance to get to the gate for boarding and has to pay base on different kg"
Pros: "I don’t expect much from low cost airlines. Convenience and being in time"
Cons: "Passport control is just unbearable. 45 min because they had one person for Sever flights. A third world country does better"
Pros: "Not much"
Cons: "The gates allocated to EasyJet are barracks manned by very unqualified personnel. Flight was delayed by 30 min"
Cons: "The flight was delay for 20 minutes other than that is fine"
Pros: "Once we were able to board, things went smoothly. The crew did well and were polite and friendly."
Cons: "The fact that the flight was delayed more than one hour was quite annoying."
Pros: "Overall 5*, checkin and boarding was easy, the flight arrived on schedule, and the crew was friendly."
Cons: "Had to pay 2.50 euros for a bottle of water."
Pros: "Didn’t die"
Cons: "No personal items allowed. Can’t have both a personal item and a carry on. At least we weren’t allowed but they let others in with both. Charged us sixty euros per bag."
Pros: "Self Baggage Check was great, really worked and streamlined. Excellent System"
Cons: "Boarding from Front and Rear doors was great concept but seats were not allocated to Front or Rear so passengers were trying to pass in the aisle when those in the back boarded from front and those in front boarded from back. We were sent to Front for Row 24 next to last row in place. Simple allocated Front and Rear based on seat assignment."
Pros: "Aside from leaving on time, not much"
Cons: "Took 1h plus to check luggage because for most of the time there were only tow agents checking in people. Boarding was OK. Seats were usually uncomfortable. I know better so I got food at the airport. Delivery of luggage in Basel was relatively fast. As long as we are all willing to make cheap price the most important items in our choices we will get this treatment. You get what you pay for"
Pros: "Usual practical easyJet service."
Cons: "Long queue for passport control in Basel. What's going on with that?"
Pros: "Started boarding in plenty of time. Bus to plane. On time. Easy. Friendly. Check in at Marco Polo a bit confusing with self service but once we figured it out it was good. Didn’t try food and no entertainment on a one hour flight-not needed."
Cons: "Nothing."
Pros: "I liked that the captain came it if he cockpit to explain the weather conditions that delayed us two and a half hours"
Cons: "That the crew kept pushing us to sit or to wait, they had ya sitting in that plane for ages and then didn’t let us use the bathroom while the plane wasn’t even moving and then rushed us out when we finally landed so they could start the following flight. I had to wait hours, they can wait two. The staff was also super disorganized and kept having arguments and miscommunication on he aisle. Very unorofessional"
Pros: "Staff were friendly"
Cons: "Big delay in departures"
Pros: "Quick flight, great take off and smooth landing"
Pros: "Nice cabin crew"
Cons: "Delay due to late arrival then deicing. Food expensive and not much legroom."
Pros: "In-Flight staff was pleasant..."
Cons: "When I go to check in hours early they tell me the flight is full and now I have to pay 117$ to check my bag and my wife’s bag. On top of that the woman sitting in the isle next to us shows up onboard with a bag and the flight crew offers to store her bag for no additional charge... language made it impossible to debate so I bit my tongue."
Pros: "Easy booking app"
Cons: "All good"
Pros: "Great price for a flight. Also, the agent at the ticket counter was very helpful."
Cons: "It wasn't clear that their basic fare didn't allow you to bring a backpack in addition to a carry-on bag."
Pros: "Speedy Boarding is nice"
Cons: "That there is no pre-assigned gate. It's a crazy dash for the gate once announced. Seems inefficient. Wish you guys had a free loyalty program to reward people like all the other airlines do"
Cons: "Flight was 45mins delayed"
Cons: "Boarding with kids was difficult."
Pros: "Deplaning on both sides of aircraft"
Cons: "Agent checked carry on size 2 times through the whole process"
Pros: "Nothing"
Cons: "I got to the airport at 445 for a 605 flight. They closed the gate at 5:15. I had to buy another flight for 800 dollars. Don't ever fly with them. It's not worth the cheap price tag."
Cons: "no WIFI"
Cons: "Plane was full of young party goers on their way to some vacation spot in Croatia. They partied on the flight, drinking, listening to loud music, standing in the aisle the entire flight, being obnoxious, loud and disrespectful to other passengers. Crew did nothing to stop this behavior."
Pros: "travel is important, and people do not like to feel like cattle"
Pros: "Take off to landing everything was good"
Cons: "Flight delayed over four hours. Didn't take it as I had already missed my meeting in Basel."
Pros: "As usual, a good experience in every way with easyJet."
Cons: "Boarding area at Naples airport was a bit crowded."
I liked that we could pre order and pay for meals. Crew was super efficient and got everything exactly right and of course we didn’t even have to ask it was all super seamless I wish other airlines would do this.
Pros: "Flight was on time."
Cons: "Check in line was very long and boarding was very unorganized."
Cons: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."
Pros: "Crew amazing .. seats not comfortable"
Cons: "Delayed boarding .."
Pros: "The crew was good and smart"
Cons: "Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same"
Pros: "The price"
Cons: "Screens or just at least free water or drink"
Pros: "No different than other airlines as far as airplane goes. Crew was OK."
Cons: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."
Pros: "Took off on time"
Cons: "Chairs"
Pros: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Cons: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"
Pros: "Cheap price with basic seats but all in good order and plenty of leg room"
Cons: "The check in processes was very very slow"
Pros: "Easy smooth boarding. Peaceful flight."
Cons: "But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport"
Pros: "Got to Barcelona eventually"
Cons: "One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather."
Cons: "1 hour delay nearly cost me my connection no assistance provided"
Cons: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"
Cons: "Crew was rude to all passengers"
Pros: "timing of arrival"
Cons: "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"
Cons: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."
Cons: "Very slow check in. Unhelpful and unfriendly crew"
Cons: "They stole my money"
Pros: "Friendly crew. Pretty much on time departure. Comfortable."
Cons: "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."
Pros: "The price"
Cons: "The mass"
Pros: "Easy flight and friendly staff."
Pros: "The price"
Cons: "The seats"
Cons: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."
Pros: "I like to travel always travel with KAKA"
Cons: "Old plain, looks like second hand from a bad dealer, no entertainment system whatsoever, no flight data provided by the pilots in English."
Pros: "On schedule"
Cons: "No drinks offered"
Pros: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Cons: "Boarding was delayed due to delay of other plane. Cabin was really hot"
Pros: "Easy check-in and boarding."
Cons: "I've never seen so many young children on a plane. There must have been one child for every one adult. Worst of all, their parents didn't even attempt to make them behave themselves. And the crew just let the kids run up and down the aisles and climb on seats. What ever happened to "please remain seated with your seat belts fastened"? Additionally, when I checked in, I asked for a window seat, the agent nodded, and when I got on the plane I found I was stuck in a middle seat. It was the longest two hours of my life."
Pros: "Nothing"
Cons: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Cons: "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."
Pros: "Nothing"
Pros: "The aircraft chair are comfortable"
Cons: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"
Pros: "Way and take two taxi Please write in the mail In big laters the terminal"
Cons: "At check in staff did not know that I had 20 kg baggage allowance"
Pros: "I couldn't register in advance my second suitcase as their online system was not working. 10kg became 110.-CHF. All infos are in Turkish, it should be easier to change language from the main page. Water on board 2 and Coffee 3 euros. At the end, the price ended as expensive as a direct flight and good service from any airline."
Pros: "Flight was on time and luggage arrived. No problems!"
Cons: "Miserable experience. This was flight was diverted to Kuwait due to weather. We were told we would be taking off a few hours later. Then we were told that we would be given a hotel room for the night in Kuwait. In the end, we all just waited around in the Kuwait airport for hours without any assistance from any airline representatives. I wound up having to book another flight, as the Pegasus delay was 13 hours (even though other flights were departing to Bahrain much earlier)."
Pros: "Nothing"
Cons: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Pros: "Nothing."
Cons: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Cons: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."
Cons: "The plane was stuck on the ground 1.5 hours approximatly in Istanbul, and nobody had told me why?!"
Cons: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"
Pros: "nice flight"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Although the previous flight was late, the boarding has waited for us to come."
Cons: "The staff's English was not understandable at all even for a native speaker."
Cons: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
Cons: "I booked my flight throw kayak.com. After that I got scam emails with my information, book number, direction, and my name asking for more money! Witch mean that our information is not secure ."
Pros: "Nothing"
Pros: "The seats were comfortable, plane was clean and tidy."
Cons: "People were able to bring on oversized checkin luggage which reduced cabin space and forced people to gate check."
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Berlin - Basel Flights
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€149
Berlin
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- Flights to Basel