Book Hertz hire cars in Stockholm

Reviews for Hertz in Stockholm

Recent reviews

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7.2

Cons:Poorly marked, unattended drop-offReviewed 21 May 2018

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2.0

The WORST car rental EVER, hands down!Pros:The car got me where I needed and wanted to go on a mechanical level. On every other possible level this rental was a disaster and I honestly cannot believe that is the quality of service that Hertz delivers in Sweden. Never again!Cons:False advertising, including misrepresentation of location of Hertz facility and rates quoted vs. charged. Zero customer service: literally, from the time I arrived in Sweden and spoke to a incredibly cold and unprofessional Hertz representative on the phone as I sought help in locating the car to the long walk I had to make in an industrial area with no lighting (I am a 64 year old woman traveling alone) to the empty customer service desk greeting me upon arrival to multiple unexpected charges that I could not decline without cancelling my entire contract to the broken GPS that sent me a total of 3'hjureniutnof my way, to same treatment returning the car.... I travel constantly and I have NEVER had such a bad experience with a major brand like Hertz, which I have relied upon in the past for excellence in service and reliability. I am a mediator, and this experience reminded me of why litigious people are so quick to make a claim against a big corporation: there were real damages here. But because I am a mediator I also know that this could have been solved multiple times along the way at almost no cost to Hertz. I won't be contacting you again on this matter, but really: you need to fix this or lose your brand value in Sweden, where there is real competition for the business.Reviewed 25 Sep 2017

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4.0

Expect at least an hour to pick upPros:Lots of people staffedCons:Location isn't convenient for pick up. Takes at least an hour to pick up.Reviewed 27 Jun 2017

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4.8

Hard to change cars and find peopleCons:The window was broken, there were scratches everywhere that was not documented. We were not charged at the end but spent many hours finding someone to look over the car (it was automated service where the keys were just dropped off with us) They gave us an electric car, which we didn't want. They said they tried to call us but because international number, could not reach. They could have emailed us. All in all, we spent about 4 hours figuring out how to change cars and report the scratches. In addition, dropping off the car at Oslo airport was not clear at what location they were.Reviewed 17 Mar 2017

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10.0

ExcellentPros:They gave me much better car, did not want extra money. Customer service is very polite and professional. ThanksReviewed 23 Sep 2016

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8.4

Cons:The car was supposed to be a convertible but it only had a sunroof.Reviewed 6 Sep 2016

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3.6

Pros:Rental specified a car from their "special" class and paying for, and i ended up with their cheapest car class despite the 100 buck difference between their cheapest A class and "Special". On-site the staff told me that their special division entailed a class A car, which is very misleading! So despite being a long term Gold Reward member i was not even given the courtesy to speak to their manager to sort this one out. Going back to AvisReviewed 5 Sep 2016

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4.0

Wrong car and unfriendly staffCons:Payed extra to get a convertible and then got "upgraded" to a dull station wagon which was not at all what I had payed extra for. Will just go for the cheapest car next time. Waited 45 mins at the counter because the staff was so busy. They don't seem to have workforce planning. On top of that the staff was unfriendly. Will avoid that company in future.Reviewed 15 Aug 2016

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More

• 7.7 /10Avis Hire Cars at Stockholm
• 5.0 /10Budget Hire Cars at Stockholm

• How much does it cost to hire a car from Hertz in Stockholm?

  On average a car hire from Hertz in Stockholm costs €43 per day.

• What is the most popular car hire from Hertz in Stockholm?

  Compact (Kia Niro or similar) is the most frequently booked car hire type from Hertz in Stockholm.

• How many car hire locations does Hertz have in Stockholm?

  Hertz has 17 hire locations in Stockholm. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Arlanda airport (ARN)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Arlanda airport (ARN)?

  Yes

• Does Hertz have a car hire location at the airport: Skavsta airport (NYO)?

  No (according to our data)

• Does Hertz offer shuttle or airport pick-up services from Skavsta airport (NYO)?

  Yes

• Does Hertz have a car hire location at the airport: Bromma airport (BMA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Bromma airport (BMA)?

  Yes