Find reviews that mention:
10.0
The gentleman who helped me was absolutely fantastic! Give that man a raise!Reviewed 1 Feb 2023
review from![kayak]()
2.0
I made a reservation and paid online. However, when I got to my destination I was told that I couldn’t pick up my car because there was a block on my account. After spending almost 45 min trying to get a hold of customer service, I was told that I would have to email billing and wait for them to respond within 48 hrs and then wait for my block to be released. This was all for a $12 toll. I was traveling for work and couldn’t get a reservation I paid for. I find it unacceptable that I was able to reserve and pay for a car and never once notified that I wouldn’t be able to pick up my car.Reviewed 23 Jan 2023
review from![kayak]()
10.0
Agent checking in was excellent and friendly and very professional!Reviewed 29 Nov 2022
review from![kayak]()
8.0
Good car. Easy pick up and drop off. But the guy checking in the car at drop off was way too pedantic - customers before and after me were complaining as even the tiniest mark easily rubbed off was being circled. Luckily I photographed damage to my vehicle at pick up. Took way too long to do the drop off as I waited almost 20mins for the car Infront of me to be checked then almost ten minutes to check my car. Apart from drop off all good.Reviewed 21 Nov 2022
review from![kayak]()
8.0
Upgrade to BMW was nice.Reviewed 6 Nov 2022
review from![kayak]()
10.0
The woman who helped me at the San Francisco location was AMAZING! The only complaint I have is that the vehicles available weren’t what I would consider luxury. For example, the most luxury sedan available was a BMW 3 series.Reviewed 2 Nov 2022
review from![kayak]()
10.0
The service during our rental experience was phenomenal. We received especially great service from Subhadra during our pickup at SFO. She was extremely helpful in talking us through our options and helping us arrive at the car that was the best fit for our trip.Reviewed 15 Oct 2022
review from![kayak]()
6.0
I was so glad I wasn’t in the hour-long Budget line at SFO – apparently that is normal. I was annoyed that Sixt’s mobile check-in didn’t work and that I got “upgraded” to an SUV that ended up having a charge of $140 added for my pre-paid gas. I only used half the tank so I really didn’t need that!Reviewed 10 Oct 2022
review from![kayak]()
10.0
Staff was easy to work with, process was simple and streamlined, lines were much shorter than other car rentals, and the price was less. The car itself was perfect for our needs and in great condition, nearly newReviewed 5 Oct 2022
review from![kayak]()
2.0
We rented a small SUV from Sixt. I walked around the car at the beginning of the rental, and didn't see any damage. During our trip we barely used it, parked it at a private home, and in a big uncrowded lot at a conference, and returned it at 4:45am - no attendant was there. I then get an email from Sixt saying that we damaged the car!!! We had no accident, no curb hit, nothing that would even slightly damage the car. I can't believe a car rental agency this big would try something like that. Total B.S. - Avoid Sixt. They are good in Europe (we've rented from them a number of times there, but the U.S. is different).Reviewed 20 Sep 2022
review from![kayak]()
10.0
Service was excellent at the front desk (both gals). Car was more than expected and value was pretty good.Reviewed 30 Aug 2022
review from![kayak]()
2.0
Avoid this place. The car they gave me had pot smokers in it and it was too much. I didn't take the car and got a different one. Then they tried to charge me for a scratch on it. I never had the car!!!!! It took me 2 hours on the phone to resolve. No apologies. Nothing for wasting my and the military time as I was on orders. If it pops up in DTS- don't select. Choose alternate.Reviewed 21 Aug 2022
review from![kayak]()