Book Hertz hire cars in Newark

Reviews for Hertz in Newark

Recent reviews

Traveller rating

Wonderful

7

Very Good

5

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

20

8.0

Great but as I drove away I realized the car was not clean, Fingerprints all over the touchscreen crumbs on the floorand there was leftover food items in the back seat floor.Reviewed 29 Feb 2024

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2.0

Rental car had problems with steering and wheel alignment and with brakes. Hertz couldn’t get exchange my car after multiple complaints.Reviewed 2 Jan 2022

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2.0

I booked a vehicle rental through Kayak as I was landing at Newark airport and when I showed up at the Herz counter at the airport I was told that they had no reservation. It turned out that the app defaulted me to an off site Herz location that was miles away (which seems perfectly illogical) from the airport and there was nothing the people at Hertz could do because I booked it through Kayak. I had no means of travel to the location in question and the folks at Herz were unable to offer me any assistance. Why the app would have defaulted a passenger on foot at an airport to some far off location miles away from the airport when there is no means of getting there is beyond me. After wasting about an hour of my time figuring out what a bind Kayak put me in, I tried to cancel my reservation, but was informed by the app that I could not. What absolute garbage. I walked next door to Avis and walked out with a rental in five minutes. I am hereby contesting these charges, as I will do through my credit card company, as it was entirely Kayak’s fault for defaulting to an off site car rental without any notice whatsoever to the user. Herz did nothing wrong. This was entirely Kayak’s fault.Reviewed 15 Dec 2021

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10.0

All is goodReviewed 22 Oct 2021

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2.0

Cons:As far as I am concerned they can keep their car racist setup and that’s all I can say not to mention putting two black token in the front of their establishment pretending they are an equal opportunity employer or whatever putting them their to be the bearer of bad news I am not from there so I saw it so plain ...and a very diverse traveled indevidual dealing with all types of people from different backgrounds and ethnicity ..hertz I am personally is very disappointed of you ...but the greatest thing in life is to knowReviewed 28 May 2021

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2.0

Cons:I made the reservation and paid in advance, only to find when arriving at the counter that I’ve been placed on a Do not rent ban. The staff at the counter could not tell me why or help me any further and made me call a customer service line, where I waited for 20 minutes on hold. Since I was in a time crunch, I had to walk away and rent with a different service. Why did Hertz not flag my account when I paid for my reservation in advance, instead of wasting my time when I was already ready to pick up the car? Who knows. I still have not been able to get through to their specific phone line to figure out why my account has been blocked, after calling multiple times. I last rented with Hertz a few months ago, and never received any notice about my account being blocked.Reviewed 10 Mar 2021

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10.0

Pros:pick up and drop off was quick and easy. Manager Latasia was helpful and super friendly.Cons:In my case, I can't think of any necessary changes/improvement that needs to be done.Reviewed 12 Aug 2020

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2.0

Pros:Nothing. Hertz did not have an available car from me at the location my reservation time, even though I made AND PAID FOR the reservation in advance. The location not only ran out of cars hours before my reservation, but they did not think to even call me to tell me that they will not be able to honor my reservation. I had to commute almost two hours to reach the Hertz location. I only found out AFTER reaching the Hertz location that my reservation would not be honored. The location also refused to assist me with my dilemma. I am STILL actively trying to get my money back for a service they refused to provide.Cons:Confirm the location will have a car when a reservation is made in advance. I made the reservation over a week in advance. There is NO REASON AT ALL for Hertz to not have a car ready for me when I arrived.Reviewed 18 Nov 2019

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10.0

Pros:Everyone was super freindly, professiona and personable. Most efficient turn in ever. The staff were all pleasant; the facility spotless; even the restrooms wer exceptionally clean.Cons:I commented to my husband that it was th best rental experience ever.Reviewed 25 Oct 2019

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2.0

Pros:They did not have a car available to honor reservation!Cons:Having a car available to rent!Reviewed 15 Oct 2019

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10.0

Pros:The staff was helpful, especially Leticia. Very easy drop off. I satisfied 100%.Reviewed 21 Jul 2019

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8.4

Cons:It would have been great to the ez pass included in the car. Can you please make that possible. Thank you.Reviewed 14 Jun 2019

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More

• What is the most popular car hire from Hertz in Newark?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Hertz in Newark.

• How many car hire locations does Hertz have in Newark?

  Hertz has 4 hire locations in Newark. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car hire location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes