10.0
Excellent everything !!! New car !!!Reviewed 20 Jul 2026
review from![kayak]()
10.0
The friendliness and helpfulness of the lady on the desk at Belfast Airport was brilliant......couldn't have been easier. THANK-YOUReviewed 26 Jun 2026
review from![kayak]()
10.0
The experience was great. The person at the desk was super friendly. Getting the vehicle was a piece of cake. Everything was quick and the vehicle worked great and was easy to drive. My two complaints would be that the navigation system was atrocious and wouldn't connect to my Android Auto even though it's an option, and the drop off procedure wasn't clear. However, I'd gladly rent from Budget again.Reviewed 15 Jun 2026
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2.0
Didn’t let us take the car despite information to the contraryReviewed 7 Jun 2026
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2.0
It was not good experience with budget. Fist they gave a which not I was booked. I received a car KIA picanto, I am 6 feet tall and it was very difficult for me to adjust. I found car wheel alignment was not correct and was risky to drive because when I tried to make steering straight it’s go left. I called their customer service but they refused to change the car. Rather the the customer service told me a magic information, “KIA manufactures this type of car that all car’s steering are moved in left, they are not straight” I had nothing to say, I stopped using the car.Reviewed 11 Nov 2024
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4.0
The car was underpowered, no reverse camera, no GPS, had no power on the motorways and quite pathetic headlights. The Budget staff refused to honour my travel insurance I had organised for accident cover, stating that ‘ You must have a Credit Card to secure that’ or we won’t accept that.I have a debit card only so I was forced to pay for their insurance which was exorbitant. They did not explain any of this or show me over the vehicle so I was left to look up the manual to see how to connect my iPhone for Google Maps. Seems like the Car Rental companies are competing to see who can rip off the customer for the most money. The whole experience was unpleasant.Reviewed 5 Nov 2024
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10.0
GoodReviewed 29 Jul 2024
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2.0
I had to cancel my trip and the it was so difficult to find the cancel options online, I missed the deadline and any chance of a refund. But equally, I just wanted to let someone know and couldn't...Reviewed 23 Jun 2024
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8.0
I didn’t rent the car because they didn’t have any with automatic transmission. The agents on the phone were really good and very kind and friendly and helpful.Reviewed 19 Oct 2023
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10.0
Car was clean and nice to drive. Even got a free upgrade. Although the extra insurance required despite already having travel insurance was not ideal.Reviewed 1 Oct 2023
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10.0
Easy transaction. Easy pick up. Easy drop off. Car brand new. What more do you want? 10/10Reviewed 8 May 2022
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