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5 locations in Louisville
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Reviews
6.0 Okay
Jul 2024
10.0 Wonderful
May 2024
2.0 Poor
Mar 2024
2.0 Poor
Mar 2024
2.0 Poor
Feb 2024
10.0 Wonderful
Jan 2024
One location in Louisville
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Reviews
10.0 Wonderful
Jun 2024
10.0 Wonderful
Apr 2024
10.0 Wonderful
Nov 2023
8.0 Very Good
Jan 2021
Pros:
Staff great easy drop of ffCons:
Lower prices of one way drop off8.0 Very Good
Jan 2021
Pros:
Staff was greatCons:
Lower prices for one way drop off2.0 Poor
Dec 2020
Pros:
Nothing. They will let you book a car without having any cars!Cons:
Actually had cars available.15 locations in Louisville
Locations in Louisville
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Reviews
10.0 Wonderful
Jul 2024
2.0 Poor
Jun 2021
Cons:
We didn’t get the price quoted by kayak10.0 Wonderful
Apr 2021
Pros:
everything easy upgrade, weekly rate, personnel at this locationCons:
nothing10.0 Wonderful
Mar 2021
Cons:
Office was not open on Saturday and I could have saved day on rental total. Otherwise everything was great2.0 Poor
Mar 2021
Pros:
Nothing. The customer service was horrible they called me to confirm I showed up to pick up the rental they didn’t have it then they said they were going to bring me a car within the hour didn’t happen. Then they called me six hours laterCons:
Been more professional ahead better customer service8.0 Very Good
Dec 2020
Pros:
Picking up at the airport was really difficult of you are not familiar with the process. I called for instructions on where to go and got nowhere with the call center. The call was then dropped. The local folks on the other hand were great - friendly, professional and helpful.6 locations in Louisville
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2.0 Poor
Jul 2024
4.0 Mediocre
Jul 2024
2.0 Poor
Jul 2024
2.0 Poor
Apr 2024
2.0 Poor
Apr 2024
6.0 Okay
Apr 2024
2 locations in Louisville
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Reviews
10.0 Wonderful
Jun 2024
2.0 Poor
May 2024
4.0 Mediocre
Apr 2024
4.0 Mediocre
Nov 2023
10.0 Wonderful
Jul 2021
2.0 Poor
May 2021
Cons:
If they actually had cars available. Why take a reservation if you have no cars?One location in Louisville
3 locations in Louisville
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Reviews
7.2 Good
Nov 2020
Pros:
Agent at desk was friendlyCons:
I was assigned a car but it was not in it's location. I had to find an employee to find another car for me, which took about 15 minutes. The car I received was dirty and definitely wasn't cleaned beyond pre-covid standards. I'm not a germ freak, but greasy fingerprints on the screen and doors and a greasy feeling steering wheel are just nasty.6.4 Okay
Sep 2020
Pros:
Never like the "up sale" stuff.Cons:
The fact that a spouse is not free to drive?! Really in this day and time? Thrifty is on my short list to never use again.7.2 Good
Aug 2020
Pros:
The price and the vehicle was great.Cons:
At pickup, the vehicle was not ready, and had to wait. The help desk seemed to not want to be working. There was no information given about the return of the vehicle. I had to ask about return from the man working the gate, but even that was not enough. At return, there was no one to close the transaction, Just a sign saying to leave the keys in the car. I had to work with customer service for the next two days to get the extra daily charges removed from my credit card account because no one at the drop off location closed the account. I'll not rent from Thrifty and associated companies again.9.6 Wonderful
Jun 2020
Pros:
Staff pretty straight forward, not super friendly but nice enough.Cons:
Drop off was a bit confusing. No attendant, no instructions.2.0 Poor
May 2020
Pros:
Horrible customer service. Getting help took an extremely long time. Bi will never use Tjrogty or Hertz againCons:
Actually being helped instead of having to wait long periods of time to have someone keep telling me their company policy does not allow this or they or the other thing10.0 Wonderful
Feb 2020
Pros:
Jeff is who helped me at pick up and he was professional, delightful, helpful and friendly. Our car was clean and ready to go. Everything about my rental experience was flawless.One location in Louisville
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Reviews
4.0 Mediocre
Oct 2023
2.0 Poor
Oct 2023
2.0 Poor
Mar 2021
Cons:
Use a different company. My flight from Afghanistan had engine problems and we did emergency landing and forced. To spend night in Bulgaria. I called in as soon as plane landed to cancel or pushback one day but agent said no help. When I finally got to Car Rental in SDF they double charged me and the rates went up to a premium of 85 dollars a day. But thank God we didn’t crash and all of us military got home to the USA safe and next time I just will not book their Kayak10.0 Wonderful
Nov 2019
Pros:
Loved the car4 locations in Louisville
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Reviews
2.0 Poor
Jun 2024
10.0 Wonderful
May 2024
2.0 Poor
Apr 2024
2.0 Poor
Apr 2024
One location in Louisville
One location in Louisville
One location in Louisville
Along with a 10 seater car, hire companies in Louisville offer 6 seater cars, 7 seater cars, 8 seater cars, 12 seater cars and 15 seater cars.
Pick-up location | Louisville |
---|---|
Car types | Van, Minibus |
Hire locations | 41 |
Airport locations | 11 |