Book Thrifty hire cars in West Columbia

Reviews for Thrifty in West Columbia

Recent reviews

Traveller rating

Wonderful

0

Very Good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

0

6.0

Cons:Wasn't informed of the extra fees for roadside have never rented from a car rental company that doesn't include roadside for their vehicles, and also had to pay for a better upgrade class all because the class I reserved wasn't available!Reviewed 20 Mar 2018

review from

10.0

Great rental!Pros:It was cheap and service was good.Cons:I had to go to the rental counter to return the car keys when dropping off.Reviewed 14 Mar 2018

review from

8.0

Pros:Exactly as expected. The price quoted on the website was exactly what I paid. The car worked fine, was clean and the drop off was hassle free.Cons:I didn't know that there would not be an attendant to check me out when I returned the car to the parking space. Luckily, an attendant from a competitor told me there was nobody to check the car and that I should take a picture of the mileage and gas meter so I could show it to the counter attendant at the rental desk who would do the final paperwork.Reviewed 5 Mar 2018

review from

2.0

The car I reserved was not available...nor were any othersPros:The only positive I can say about Thrifty is that the lady working the counter really did try her best to find me a car.Cons:We rented a minivan for a church trip online through Kayak a few days before our departure. When we arrived to the rental company (passengers and all luggage in tow), the Thrifty employee informed me that the car we'd rented was not available, nor were any other minivans. She said that since you don't pay when you reserve, the reservation is not binding. All she had to offer me was a 15-passenger van, which is not covered by our church insurance policy. I was unfortunately unable to rent from Thrifty and had to find a van from another rental company at the very last second, or we would have been unable to go on our trip. I would not recommend this company to anyone.Reviewed 26 Feb 2018

review from

2.0

My first 0 out of 10Pros:It is hard to list anything they performed well.Cons:Their staff is extremely rude. They didn't have the car we reserved. They said it wasn't available and offered us an upgrade for additional cost. We declined their offer. Suddenly, the attendant, whom happens to be the manager, found the car we reserved and indicated it wasn't cleaned because the cleaning staff have left for the day. She informed us that she will get someone to clean the car and to meet them in the lot. We waited for 10 minutes in the cold weather and nobody met us there. We came back in and the manager made us wait another 10-12 minutes while she took care of one customer. Finally, when it was our turn, she wondered why we came back. The car was handed to us extremely filthy. The manager was rude about the whole situation the entire time and never apologized. Never rent from Thrifty or Dollar period at the CAE location.Reviewed 5 Jan 2018

review from

6.0

Reservation doesn’t mean you will have a carPros:Truck was nice when I got itCons:Not getting vehicle I reserved and waiting 2 hours to get something I didn’t want.Reviewed 18 Dec 2017

review from

7.2

Pay attention and ask questionsPros:I was happy that the car had XM radio. The car ran well and we had no complaints with it, other than a few minor cleanliness issues.Cons:My car was not ready at the pickup time, and after a 20 minutes wait I was offered a free upgrade. I was not presented with a total cost, and when I asked what it was, it was $50 more than I was expecting. It turns out that Roadside Assistance was added without my consent. It was removed, but had I not asked for the total charge, I would have signed electronically and been obligated for it.Reviewed 9 Mar 2017

review from

4.4

Scam artistsCons:Was absolutely not made aware that there would be an additional $95 charge to drop the car off at another airport. The rental rate was higher when I changed the rental to include 2 airports so I assumed that was due to a fee for dropping off at another airport however when I arrived at the drop off they charged me an additional $95. Seems like they are scamming people. I would not use them again.Reviewed 2 Mar 2017

review from

5.6

MediocreCons:No clear directions or location for drop offReviewed 4 Feb 2017

review from

6.8

Pros:Clean Vehicle. Reasonable Price.Cons:Check-in was slow. Long line. Only one agent. And no cars were available even though I was at my booked time. I had to wait for a car for 30 minutes after waiting 30 minutes in the line.Reviewed 12 May 2016

review from

10.0

Perfect place to rent a carPros:Overall everythingCons:NothingReviewed 28 Feb 2016

review from

More

• What is the most popular car hire from Thrifty in West Columbia?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Thrifty in West Columbia.

• How many car hire locations does Thrifty have in West Columbia?

  Thrifty has 1 hire location in West Columbia. Take a look at our Thrifty hire location map to find the best car hire near you.

• Does Thrifty have a car hire location at the airport: Metropolitan airport (CAE)?

  No (according to our data)

• Does Thrifty offer shuttle or airport pick-up services from Metropolitan airport (CAE)?

  Yes