San Antonio hotels in North Central

Cons: The room was dated and needs updates

Cons: That my room was not clean..under bathroom sink was a coffee stir stick that had been there and a q tip on the floor and crumbs in front of tv.

Cons: I booked a room w/ 2 queens, but upon arrival was given a room with a king and queen sleeper sofa. The small refrigerator was locked. I guess they didn't want us to steal bottled water and a candy bar? Even though they had my credit card. I called the front desk to request a blanket and ask about wifi. She said she would send me an email to get complimentary wifi and have a blanket sent up. The email never came and I went downstairs to request the blanket again. From what I heard, we got the last blanket. For the most part I felt like I was being treated like a second class citizen. We won't be going back.

Cons: 2nd entrance from road was locked so had to loop around again. Traffic noise was surprisingly noticeable considering we were on 19th floor. Sound proofing could probably be better. Outside hot tub didn't seem to have any jets. Sliding closet door was too narrow to get a suitcase comfortably inside onto the folding rack. Only 1 robe provided.

Cons: Not as clean as I'd like.

Cons: I was not able to get quick coffee, creamer, or snacks without ordering room service or going to the restaurant--which was not always open. Not really a big issue.

Cons: The location is hard to navigate off the highway. Not their fault, but it was tricky

Cons: Not having complimentary Wifi is the only con I can think of.

Cons: You have to pay for internet.

Cons: Hotel for what they charge is aging rapidly it is in severe need of a massive remodel rooms although clean smell of age

Cons: Unfortunately the room we booked did not have a fridge to keep toddler necessities cold. We obviously booked a business room, evident by the available mini bar, instead of the themed family rooms, but it was still disappointing about finding this out until after checking in. Surprising considering all the kid-friendly advertisements, but did not take away from our experience.

Cons: Room was a bit older and darker than we prefer, but comfortable and very quiet. Elevators were a temporary problem on Friday night but were fixed by Saturday morning.

Cons: The only issue we had was parking. There were events going on Friday and Saturday night which made it hard to find parking. We searched the lot for almost and hour looking for parking and there wasn't any. I think that they should give a heads up to all guest so that if they decide to leave they can plan to be back later or sooner. We had spent an entire day at six flags and want to come back to relax but couldn't because there was literally no parking.

Cons: Not sure why this qualifies As a 2.5 star hotel. Smells, not a lot of light.

Cons: There were blood stains on the down comforter. We asked the front desk for a clean one, and they said they didn't have any more. A screaming kid next door woke us up both mornings. And third, we were a few minutes late leaving at checkout and we got a call from the front desk asking if we were planning on staying another night.

Cons: Mattress to soft.

Cons: Sheets had some little stains they came right up and changed all the bedding and blankets.

Cons: If you are going to book an extended stay, book it through Hyatt rather than Kayak to get rewards points.

Cons: Breakfast was just ok is I remember correctly.

Cons: The pool area was dirty and I got bitten by what looked like bed bug bites within minutes of sitting on the pool furniture. So I was totally on edge the rest of the night.

Cons: The right elevator was incredibly slow, Documentation stated courtesy cell chargers were available but were not.

Cons: The only thing that really was off was that the ac unit in my room was a bit loud and so there were times when it woke me up at night.

Cons: I didn't like how busy it eventually got. There was a lot of kids which seemed like it was more than what the hotel rooms were offering. The greeters when first entering were a little awkward, maybe tired.

Cons: The view in room 309 was blocked.

Cons: The toiletry supplies were limited and not of good quality. There was no lotion. The shower was meh. And overall bathroom was small.

Cons: I checked in late in the evening, and I was very tired. When I checked in, I noticed that the hotel was under construction but I wasn't concerned. I woke up early to very loud drilling. When it didn't end, I called the front desk to request a room in another part of the hotel because I was going to be there two more nights. The woman on the phone was rude and said, "No, there are no quiet rooms. There's construction throughout the hotel." So I asked for an early checkout and a refund for the upcoming two nights. She said, "You booked through a third party so we can't help you." So I called Kayak. The Kayak phone rep was very pleasant, but placed me on hold several times while she tried to contact the Hilton front desk with no luck. She handed my case over to the billing department and said the billing dept would have to call me back. I got dressed and went to the front desk, where I spoke to a very professional, nice man at the customer service desk named Angel. He promptly sent a note to Kayak to authorize a full refund for my stay. Unfortunately I didn't catch the name of the rude woman at the front desk who I had spoken to earlier that morning. But, Angel made me want to maybe give that Hilton another try after the renovation is complete.

Cons: Noise level of doors slamming all night.

Cons: When I got to the hotel they didn't have my reservation. Everyroom was booked and every hotel was booked. I had to drive back home to Houston 3 hours away. They kept my money for 8 days. I used kayak to make my reservation not the hotel.

Cons: Room had a very noisy air conditioner. Room key failed multiple times requiring trip to lobby. Walls were thin and could hear other guests all night. Something wrong with soap as it fell apart. Overall, not the high quality Hilton experience I am used to.

Cons: Noisy in the halls early in the morning Hotel's buffet breakfast over-priced for what you get Hotel's restaurant staff not as attentive as the rest of the hotel staff

Cons: Not enough space in the bathroom, some towels weren’t clean, and hallways smelled like smoke.

Cons: Bathroom was not as clean as expected.

Cons: No continental breakfast.

Cons: 4 PM check in time.

Cons: Didn't have the room that we booked (same day) available, even tho it was listed online. Bathroom was a bit small.

Cons: room we stayed in had issues with room door. every 10 min or so made a horrible noise kept waking us up. room service supposedly serves breakfast till 10:30pm but when we ordered room service at 9:30pm they said they were out of breakfast food???? probably will not stay again I expected more from a top of the line hotel

Cons: All elevators closed so both staff and guests limited to one small service elevator.

Cons: One of the elevators did not work properly. But many elevators can be used. I also felt like the pool closed a little early considering at night it had beautiful lights that iluminated the pool. Could have been very romantic- but since it closed so early it felt somewhat pointless.

Cons: Keeping the breakfast current. Out of coffee

Cons: Airport shuttle was broken and they refused to pay for a cab

Cons: Super flat cheap pillows, beat up tub, coffee maker seemed pretty dirty, needed new paint and updating, the night front desk person; she wasn't very friendly. Cool views of the airport and had a balcony by stairwell. Pretty basic room, you get what you pay for. Overall it was ok, I'm not saying it's bad and I'm not saying it's great but if it's your only option then it's cool. they also didn't give us conditioner in our room, they need better cleaning ppl. It wasn't ew, but wasn't good.

Cons: Hotel room was dated and not well-maintained and the so-called breakfast offered little compared to breakfast offerings from other hotels.

Cons: Far too much noise in the hotel at all hours and far too much noise due to being next to the highway. Shower was grungy looking. Checkout is before noon.

Cons: The Ac didn't work right , the entire building was so hot and the temp out side wasn't. There was no air flow in the building

Cons: Everything about this motel room besides the bed and the spacious bathroom was horrible. The room was a smokers room and they wouldn't switch us to a non-smokers room without increasing the rate. The front desk clerk (night time) was rude/impatient and also passive aggressive towards my wife. The shuttle service only goes to and from the airport to the motel. We needed to get to the Air Force base and had to take a cab which was expensive. At least there were no bed bugs (thankfully).

Cons: owner was very rude, refused to price match (honor Wyndham price guarantee) and said that I didn't know what I was talking about. almost useless breakfast flat pillows A/C barely worked tiny bathroom