They closed early without telling me, then didn't let me switch pick up locations leaving me stranded in a random city after hours on Christmas Eve. I do not recommend them.Reviewed 3 Jan 2025
review from
2.0
When we pick up vehicle representative was very short with me stating she had been calling me and they didn’t have a car. I showed her my phone number in the reservation, it was different from what she had been calling. I asked if there was anything g available she said no. I asked “ you have no cars” she said “ no suv like you reserved” then she said they had 1 Chevy Malibu. I accepted that car. The car was not cleaned it had dirt and stuff on the floor and windows were dirty. Just not the best experience I’ve had.Reviewed 17 Dec 2024
review from
2.0
The reservation was for 7pm drop off but the office was closed. There were no instructions and it took forever to reach a customer service agent over the phone. In the end I had to leave the car 7pm on saturday and assume liability for it being parked there unattended until they opened again on Monday. Would never rent from Hertz again. They blamed Kayak for not making me aware.Reviewed 17 Nov 2024
review from
10.0
Plenty of reps in the office. Easy in and out.Reviewed 4 Sept 2024
review from
2.0
Terrible. Was charged smoking fee and I dont even smoke. The car was disgusting when I picked it up but they only had one full size option and there were long lines to get it changed - so I kept it because we were in a hurry. We had the car one day, i do not smoke, but charged a significant smoking fee. Working on it with hertz but its the last time i am renting from them.Reviewed 27 Jul 2024
review from
2.0
When I rented through Kayak I requested airport pickup. Since I am unfamiliar with the addresses in St. Louis, it assigned me to another location (unfortunately without indicating it was NOT the airport, but a car dealership 20 minutes away). Once I discovered (en route to St. Louis), I attempted to call and cancel but to no avail. My confirmation number was not accessible via the Hertz site so I was unable to cancel there. I called the toll free number on the confirmation and could not get a live person. I tried another Hertz location (since the car dealership was not even listed on the Hertz site) and he tried to find a number for me but was unable to. I finally found a website for the car dealership and went through the chat option. Was told they'd take care of it and even received a follow-up email, but have yet to receive a cancellation confirmation. All told, a horrible experience and will not use Kayak or Hertz again.Reviewed 14 Jun 2024
review from
2.0
The rental, although was advertised as St Louis airport, was actually a 30 minute ride away. The shuttle service didn't go there. We arrived to the airport location at 4:45 where we found all this out. Our location closed at 5 pm so we couldn't get there before closing. So we canceled our original which was $41/day and asked for their lowest priced which turned out to be $72/day. They said it was because we were walk-ins. We were not walk-ins as we'd booked 3 days ago. We left and got a Dollar car for $48.Reviewed 21 Nov 2023
review from
10.0
It was really easy to get to the Hertz off-airport site via rideshare. The office was easy to find and the price I paid to be able to pick up and drop off at different airports was outstanding! I saved over $400 versus getting the car at the airport. I was in/out in less than 10 min. Super easy, thank youReviewed 9 Nov 2022
review from
10.0
I thought I was going to the airport for pickup and drop off but I wasn’t and they were extremely accommodating.Reviewed 25 Oct 2022
review from
10.0
When I put in Airport code to search for rental. I expected the rental to be at the airport not offsite where I have to take taxi or shared ride to get to that location which add additional cost.Reviewed 23 Oct 2022
review from
2.0
The turn in experience was horrible. The store closed a few minutes early and then when we called hertz they said we couldn’t control when the store closes and when I asked if I could drop off at a different location they told me it would be $500 and if I turned it into the store it would be $300…because they closed early !?!?!? If this is not resolved I will never rent from hertz again. Probably the worst possible customer service from any car company ever.Reviewed 9 Oct 2022
review from
2.0
I was expecting my car to be at the airport because that's what I put in the search criteria. When I got there they informed me the Hertz location was actually 20+ miles away so I had to spend an additional $100 in cab fares. The airport Hertz said I could tell them I wanted to return the car at the airport and that they would reimburse my cab expenses. When I got to the other Hertz location I was told I had to return it there and they couldn't adjust my bill because it was pre-paid. The Hertz guy said the car had 5/8th of a tank of gas (which it did) and to return it with the same amount of gas. I was returning the car with 3/4th tank of gas until I got out the rental contract from the glove compartment to put it and keys in drop box (location was closed on Sunday) and I noticed that they indicated it was full when I got it. Rather than have them charge me $9.99/gallon I went ahead and spent another $15 to fill it up. I wrote a note on the paperwork saying I would dispute the rental charge with my credit card company if they don't refund me $15 to my MasterCard.Reviewed 3 Oct 2022
Hertz car hire in St. Louis has an extensive fleet of vehicles to choose from that will suit your budget and preference. If you’re planning a trip with your partner and only want to drive around the city, reserve an economical compact car. Visiting St. Louis with a group of friends? Book a full-size SUV or people carrier with plenty of leg and luggage room that can seat up to 7 passengers.
While there’s no shortage of things to do in St. Louis, the “Gateway City” is a wonderful base for a weekend road trip in the Midwest. Book a sports car or a spacious SUV from Hertz car hire in St. Louis and hit the road to discover exciting destinations only a few hours away. Visit the Lake of the Ozarks for water sports and water slides, go hiking in the Mark Twain National Forest or explore the stunning Meramec Caverns.
There are some additional fees that you should be aware of when renting a vehicle from Hertz car hire in St. Louis. At pick-up, a deposit will be blocked on your credit card and will only be released if there is no damage to the vehicle upon return. The age limit for driving a car is 21–80 years. If you are between 21 and 24 years old, you will need to pay a daily young driver fee. After-hours drop-offs may also incur an extra charge.
There is no mileage limit when you rent a car from Hertz car hire in St. Louis, so you can drive as much as like around St. Louis and Missouri. The fuel policy is Full to Full. This means that if the fuel tank is full when you pick up your vehicle, you are required to drop it off with a full tank. If you run out of time or forget to fill up the tank before you return the vehicle, you will be charged the cost of refuelling alongside an administrative fee.
Supplier choice car hire from Hertz in St. Louis are around 4% cheaper than other car types, on average.
FAQs about hiring a car from Hertz in St. Louis
What kind of extras are available with my Hertz car hire in St. Louis?
If you’re planning a trip with the kids, Hertz car hire in St. Louis can provide child seats to save you trouble of bringing your own. Under Missouri law, children under 4 years old must travel in a child passenger restraint system. All children from 4 to 7 years old who weigh less than 36 kg and are shorter than 144 cm are required to travel in child booster seats. Infant, toddler and booster seats are available from Hertz car hire in St. Louis for a fee. You can also request a GPS navigation system for your hire care, which will display turn-by-turn directions to help you find your way around.
What do I need to pick up my hire car?
You will need to present a valid form of ID when you pick up your car from Hertz car hire in St. Louis, such as a passport. The main driver is also required to present a full driving licence in their name. If you are coming from overseas, you may need to show an International Driving Permit as well. If your licence is not in English, you will need to present an official embassy translation to English. Any additional drivers must also present these documents when you are picking up your vehicle.
What kind of insurance is available at Hertz car hire in St. Louis?
The standard insurance policy includes Third Party Liability Protection, which covers third parties in case of damage or injury. Under the Hertz Collision Damage Waiver and Theft Waiver policies, you will need to pay the excess in the case of accidents or emergencies. For full peace of mind, you can purchase full insurance coverage, which includes damage to the rental car such as windows, bodywork and wheels, theft, lost car keys and the reimbursement of any excess payments.
What is the most popular car hire from Hertz in St. Louis?
Supplier choice (Class Special Sedan or similar) is the most frequently booked car hire type from Hertz in St. Louis.
How many car hire locations does Hertz have in St. Louis?
Hertz has 8 hire locations in St. Louis. Take a look at our Hertz hire location map to find the best car hire near you.
Does Hertz have a car hire location at the airport: Lambert-St Louis airport (STL)?
Yes
Does Hertz offer shuttle or airport pick-up services from Lambert-St Louis airport (STL)?
Yes
Everything you need to know for your Hertz car hire in St. Louis
Search for cheap car hire from Hertz in St. Louis with KAYAK and hire a car from Hertz that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Hertz car hire deal in St. Louis.
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