Book Enterprise hire cars in Hartford

Hartford, CT, United States
6 Dec — 13 Dec
Same drop-off
Hartford, CT, United States
Tue 6/12
Noon
Tue 13/12
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" & helpful."(in 3572 reviews)
" and very helpful."(in 3572 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"The ."(in 4134 reviews)

Reviews for Enterprise in Hartford

Overall rating7.8 GoodBased on 24 reviews
Cleanliness
7.7
Comfort
8.1
Overall
7.9
Pick-up/Drop-off
7.9
Value for money
7.8

Recent reviews

Traveller rating
16
3
0
4
0
Find reviews that mention:
2.0
They don’t even have cars available what I selected . Online it’s shows available but they called and says that car is not available then I called the other location to make sure if they have mini van available there costumer service confirmed me that this location have mini van available I asked her twice to make sure if they have mini van because last location didn’t have it even it was shown available online but she confirmed it’s available but same thing happen when I was close to there location I received call from that location that they don’t have mini van available I don’t y they can’t keep there system updated it’s was so frustratingReviewed 23 Sep 2022
review fromkayak
2.0
After booking online and receiving a confirmation number I was told the morning of the rental that they didn’t have a car for me. That’s the second time they have done that . I will NEVER use Enterprise again!!!Reviewed 9 Aug 2022
review fromkayak
3.9
We got a great deal on the rental at an enterprise on “airport road”. Unfortunately, that was NOT the enterprise actually AT the airport. So my wife, my fifteen-month-old, our copious luggage and our carseat were all stranded, the place we had our reservation at had just closed, and we were told we’d have to take an Uber to our hotel, then another Uber the next day to pick up the car from the proper location. Embarrassed, we accepted the expensive mistake, and started looking into getting an Uber that could fit all our bags (probably a minivan? Probably a hundred-dollar ride?) But just as we were reeling from TGAT sticker shock, lo! The enterprise representative had returned with a solution just for us! They had a minivan there we could rent. We were so relieved at avoiding the expensive Uber, we didn’t think to ask the cost of the minivan, and it wasn’t mentioned. As it turns out, that was an EXPENSIVE mistake on my part. After signing the paperwork, our budget reservation (at $70/day) had suddenly turned into a $200/day disaster. I should have said something, but I was too stunned and embarrassed and it was too late—I’d already signed. But MAN! Talk about a bait-and-switch! I know… it’s my fault for mixing where I had to be to pick up the car, and it’s my fault for signing without asking the price first, but that doesn’t stop the whole thing from feeling predatory and kinda gross, not to mention personally pretty traumatizing. Now, to be fair, everything ELSE about the car rental experience was excellent and I have zero complaints. Return was a breeze, the car itself was fantastic, everyone was kind and the lady at the return even offered to drop the car off at the terminal, if that would make things easier with our child, but we declined, partially out of worry that it might include an extra charge of some kind. Nevertheless, the glossed-over, hand-waved cost-tripling was just too traumatic, budget-wise. I’ll be avoiding Enterprise, Alamo, and National in the future.Reviewed 21 Sep 2021
review fromkayak
6.8
Pros:friendly and accommodating staffCons:the car's smells really bad..like someone who rented it before smoked a weed inside the car...terrible!!!!Reviewed 3 Nov 2020
review fromkayak
10.0
Pros:YesReviewed 21 Aug 2020
review fromcheapflights
6.8
Pros:The process for both pick-up and drop-off were super quick and easy, despite obvious limitations with covid.Cons:They left me in the dark about my refund for my deposit for using a debit card at pick-up. Still unsure if and when I’ll be receiving it back.Reviewed 6 Aug 2020
review fromkayak
9.6
Pros:Our flight wasn't until 7:30 p.m. and the car had to be returned at 11 a.m... We called Andrew at the Hartford location and for 4.$ extra we were able to keep the car until 4. They also allowed us to drop the car at a location closer to the airport. The experiecne made our trip that much more enjoyable. Thank you Enterprise. Your new loyal customers,Reviewed 9 Oct 2018
review fromkayak
10.0
Incredible servicePros:Staff was helpful, friendly and acommodatingReviewed 15 Sep 2018
review fromkayak
10.0
PerfectPros:The staff was very attentive to my needs.Cons:The toll pass I rented was invalid but the manager Alec refunded me and was extremely apologetic.Reviewed 20 Jul 2018
review fromkayak
2.0
No carPros:I received a confirmation but there was no car available.Reviewed 27 May 2018
review fromkayak
10.0
Be sure you get the right shop for airport pickupPros:Jake from the Airport Rd. office called to make sure I wanted his (Brainard Airport) office in Hartford, and not them more likely Bradley Airport in Windsor Locks, serving the Hartford area. Thay was going above and beyond and saved me a LOT of trouble. The Bradley shop honored the rate (with higher taxes) and were friendly and professional. I have been scammed by the Alamo/National tactics and highly recommend Enterprise over those two chains.Cons:Only that the website didn't make the location abundantly clear. The system should know that "Hartford" might mean Bradley and alert the buyer. That may be Kayak's problem, not sure.Reviewed 23 Oct 2017
review fromkayak
10.0
Pros:Great price, fuel efficient carCons:Squeaks and weird sounds in the rear/trunk area but it drove fine.Reviewed 19 Sep 2017
review fromkayak

Where can I find Enterprise hire cars in Hartford?

51 W Service Rd, Enterprise car hires

Address

51 W Service Rd

Hours

Thursday07:30 - 17:00
Sunday00:00 - 00:00
Tuesday07:30 - 17:00
Saturday09:00 - 12:00
Wednesday07:30 - 17:00
Friday07:30 - 17:00
Monday07:30 - 17:00

Phone

+1 860 524 1411

Address

47 Airport Rd

Hours

Thursday07:30 - 17:00
Sunday00:00 - 00:00
Tuesday07:30 - 17:00
Saturday00:00 - 00:00
Wednesday07:30 - 17:00
Friday07:30 - 17:00
Monday07:30 - 17:00

Phone

+1 860 296 2511

Good to know

Most popular location

51 W Service Rd

Most popular car type

Mini

Top tips for hiring a car from Enterprise in Hartford

  • Mini car hire from Enterprise in Hartford are around -33% cheaper than other car types, on average.

FAQs about hiring a car from Enterprise in Hartford