Car hire in Venustiano Carranza (Mexico City)

Locations in Venustiano Carranza (Mexico City)

AICM Terminal 1, Gate 2 y 8.

+52 334 170 8243

Opening times not available

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Reviews

2.0 Poor

Anonymous, Dec 2023

Economy

Fue la peor experiencia. Nosotros solicitamos el auto a las 9. Llegamos a retirar el auto a las 10, ya que se retrasó una hora el viaje. Y me quisieron cobrar por llegar una hora después, a pesar de en en sus términos puedo llegar hasta 6 horas más tarde. Pero me dijeron que por haberlo contratado por kayak/priceline tenía q atenerme a sus términos. Les muestro q los términos de kayak/priceline no dice q el tiempo de espera es solo de una hora, sin embargo no les importo. Nos maltrataron y nos dijeron q no nos podemos quejar en su país. Les pagamos lo que pedían y tuvimos q esperar 40 minutos más el auto. Y cuando llega nos dicen que nos cancelan el contrato. Por lo que nos cancelaron el contrato y no nos devolvieron el dinero, ya que lo contratamos con uds y no con ellos. Nos amenazó que hasta nos iba a deportar si nos seguíamos quejando. Tuvimos que irnos a otra rentadora.

2.0 Poor

Anonymous, Nov 2023

Supplier choice

They didnt give me the car, they had a pick up time that was wrong.

2.0 Poor

Carlos, Nov 2023

Compact SUV

When I arrived at the pickup location, they didn't have a car for me and told me they didn't have a reservation for me. So, I had to move all my plans and assume all the additional costs that the inconvenience caused to me. Renting a car in Mexico is a complete mess. The cars are so basic. Police are waiting for you at the exit of the rental car location to fine you for a random reason they will make up. The insurance is extremely expensive. There are so many reason more I don't recommend to rent a car in Mexico.

2.0 Poor

Anonymous, Nov 2023

Economy

Scam with mandatory insurance 500% more than rental fee

8.0 Very Good

Anonymous, Oct 2023

Economy

The rental price was very low, but insurance is quite high. The car was old a bit. Could be more cleaner.

2.0 Poor

Anonymous, Jun 2023

Compact SUV

Very bad experience. The announced price was not the right one and i was forced to pay an insurance 3 times the price that was never announced. Taking the car was very long. Our cas was very gas consuming and expensive at the end.

Alamo

2.3

Poor

Cleanliness

3.0

Comfort

2.7

Pick-up/Drop-off

2.5

Value for money

2.6

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Mexico Intl Airport Av Capitan

+52 55 5786 8077

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

Infinity Car Rental

6.7

Okay

Read 7 reviews

Best rated

Cleanliness

8.1

Comfort

7.8

Pick-up/Drop-off

7.4

Value for money

6.2

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Fuerza Aérea Mexicana 520, Ciudad de México

+52 55 2610 1172

Opening times not available

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Reviews

6.0 Okay

Anonymous, Feb 2025

Economy

Insurance rules and laws should be more upfront. Wish all cost are known when buying rental.

8.0 Very Good

Anonymous, Jan 2025

Intermediate SUV

Experience was good! Everything went smoothly. Place hidden in the back between 2 car dealerships and took some time to find it. Also, just in case, we purchase additional insurance, which was outrageously expensive, comparing to price of rental. If not for that, I would give it 5 stars.

2.0 Poor

Anonymous, Sept 2024

Intermediate SUV

When I went to pickup there were too many hidden fees and deposits just over the roof. I had to leave to rental there. Will never rent again.

4.0 Mediocre

Anonymous, Jul 2024

Intermediate SUV

The rental hides insurance pricing until after you're at the counter; and the insurance is expensive—it raised the cost of my rental 6x. Besides, I booked a SUV and they only had an economy sedan.

2.0 Poor

Anonymous, Jun 2024

Compact

They made me pay for insurance even though my cc covered it, they handed me a car that had a tank at less than 3/4 gas, they were impossible to find for the return(no signage or address on the paperwork), they were argumentative and unprofessional. Not all of the employees treated us poorly, but Axel was horrible to deal with.

4.0 Mediocre

Anonymous, Sept 2023

Intermediate SUV

They added charges and explanation was not proper

National

6.6

Okay

Cleanliness

6.6

Comfort

6.6

Pick-up/Drop-off

6.6

Value for money

6.6

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

International Airport

+52 55 5786 9026

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Enterprise Rent-A-Car

6.4

Okay

Cleanliness

7.0

Comfort

6.6

Pick-up/Drop-off

6.4

Value for money

5.8

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

International Airport

+52 55 5786 9026

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

10.0 Wonderful

Anonymous, Jan 2025

Economy

Rental too expensive. International rental should accept our USA car insurance.

Firefly

5.0

Fair

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

5.0

Value for money

5.0

5 locations in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Av Capitan Carlos Leon Sn T2

0180 0709 5010

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Av Capitan Carlos Leon

0180 0709 5010

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

Av Texcococ Sn

0180 0709 5010

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Av. Capitan Carlos Leon Y Calle Sonora Entre Puerta 1 Y 2 Peñon De Los Baños

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Calle Sonoro Sn Peñon De Los Baños

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Avis

4.8

Mediocre

Cleanliness

6.7

Comfort

6.1

Pick-up/Drop-off

4.0

Value for money

5.8

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Av. Capitan Carlos Leon

+52 55 5762 3262

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

4.0 Mediocre

Anonymous, Oct 2024

Full-size SUV

Car was too small for full size suv, wish I was told only one large suitcase fit with 7 people. We were jammed packed and they were not able to upgrade us to another vehicle since they didn't have any available. The directions of avis car rental on the receipt was the airport so during drop off it took us 30 minutes to find the location.

America Car Rental

4.7

Mediocre

Cleanliness

5.7

Comfort

5.2

Pick-up/Drop-off

5.2

Value for money

4.7

2 locations in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Direccion Av. Sonora casi esquina Texcoco Colonia Peñón de los Baños, Delegación V. Carranza, CDMX

+52 998 253 6112

Opening times not available

Sinaloa 31 Col. Peñon de los Baños Int Hotel Courtyard Marriot

+52 551 560 0089

Opening times not available

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No reviews available

NU Car

4.5

Mediocre

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

3.5

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Direccion Av. Sonora casi esquina Texcoco Colonia Peón de los Baños, Delegación V. Carranza, CDMX

+52 55 1560 0087

Monday	07:30 - 20:00
Tuesday	07:30 - 20:00
Wednesday	07:30 - 20:00
Thursday	07:30 - 20:00
Friday	07:30 - 20:00
Saturday	07:30 - 20:00
Sunday	07:30 - 20:00

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No reviews available

Europcar

4.2

Mediocre

Read 5 reviews

Cleanliness

4.2

Comfort

4.4

Pick-up/Drop-off

3.8

Value for money

3.9

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Benito Juarez International Apt

+52 55 1560 1773

Opening times not available

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Reviews

2.0 Poor

Kimberly, Apr 2024

Intermediate

We didn't end up renting the car. When we arrived, they told us if we do t pay $600 for their separate insurance, we have to pay $36000 US to cover the entire car, even though we have coverage with a credit car. The car would have ended up being over $1200 for a week. We will never book with Europcar again.

2.0 Poor

Anonymous, May 2021

Pros:

Nothing

Cons:

They false advertise. They had quoted me $118 for the whole week. When I arrived, they want to force you to take their “protection”. The rate went from $118 to over $500 It is a scam. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. Stay away

2.0 Poor

Anonymous, Jan 2021

Cons:

We never got a car!! It was a scam!

Budget

4.1

Mediocre

Read 6 reviews

Cleanliness

4.8

Comfort

4.8

Pick-up/Drop-off

4.1

Value for money

4.2

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Benito Juarez

+52 55 5784 3011

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

2.0 Poor

Guillermo, Feb 2025

Standard

They refused to honour the pre-paid insurance i purchased from you and was forced to buy theirs!!! The cheap rates you offer are just a hook abd they make it up on insurance

2.0 Poor

Johanna, Oct 2024

Compact

When arrived at Budget, I was charged more than 7 times the price I had in my reservation with nothing extra. The price simply when up when I got there and didn't honor the reservation. In addition, Elizabeth ar the counter was extremely rude. I will not recommend.

2.0 Poor

Anonymous, Apr 2024

Passenger van

I made a rented two urvans and they never had them.

2.0 Poor

Anonymous, Jan 2024

Standard

They didn’t actually have a car to rent. Had to find another rental company

2.0 Poor

Anonymous, Feb 2021

Cons:

They’re not honest and they don’t explain nothing and they got a bad customer service

Mas By Mex

4.0

Mediocre

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

4.0

Value for money

4.0

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

AICM Terminal 1 Gate 2 and 8

+52 33 4170 8243

Opening times not available

Filters

No reviews available

Sixt

3.8

Poor

Cleanliness

3.7

Comfort

3.4

Pick-up/Drop-off

4.3

Value for money

3.7

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

AV. Capitan Carlos Leon, AICM

+52 55 1560 0895

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

Filters

No reviews available

Payless

3.0

Poor

Read 4 reviews

Cleanliness

3.5

Comfort

3.0

Pick-up/Drop-off

3.0

Value for money

3.5

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Av Capitan Carlos Leon

+52 55 5784 3011

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

10.0 Wonderful

Saul, Feb 2025

Compact

Great experience! New cars, great prices and amazing service!

2.0 Poor

Anonymous, Jan 2025

Standard

Never got my rental to begin with

Dollar

2.8

Poor

Cleanliness

3.1

Comfort

3.2

Pick-up/Drop-off

2.8

Value for money

2.8

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Av Capitan Carlos Leon

+52 800 365 1111

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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No reviews available

Economy Rent a Car

2.8

Poor

Cleanliness

3.8

Comfort

3.8

Pick-up/Drop-off

2.8

Value for money

3.1

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Av. Sonora , Esq, Texcoco, Col. Penon de los Banos

Opening times not available

Filters

No reviews available

keddy by Europcar

2.6

Poor

Cleanliness

6.3

Comfort

4.3

Pick-up/Drop-off

4.6

Value for money

4.0

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Benito Juarez International Apt- International Arrival Hall

+52 55 1560 1773

Opening times not available

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Reviews

2.0 Poor

Anonymous, Apr 2023

Intermediate

Keddy Eurocar raised the price of my rental once I got there.

Hertz

2.4

Poor

Read 8 reviews

Cleanliness

4.1

Comfort

3.2

Pick-up/Drop-off

3.1

Value for money

2.3

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Av Capitan Carlos Leon

+52 800 709 5000

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

2.0 Poor

Beverly, Jan 2025

Passenger van

I got there and they didn’t want to give me a car. First they wanted me to pay more then $700 usd for car insurance on a $200 usd rental! It is ridiculous. I refuse the insurance so they said my passport card wasn’t going through. I rented a car in Cancun with no issue through another company and the documentation I present was good enough for them, but not for Hertz! I would NEVER book through them again and I would NEVER recommend them!

2.0 Poor

Anonymous, Jan 2025

Standard

I feel cheated, the price for the car was supposed to be about $160 in less than three days. Once there, the seller informed me that the price would be $430 due to mandatory insurance. When returning the car at night - around 3 am - it was difficult to find someone from the service, everyone was asleep, and no one spoke English to answer my questions. Generally, I recommend avoiding this location, I had very bad experiences with it.

2.0 Poor

Anonymous, Dec 2024

Compact

Terrible. Nowhere is it advertised that if you don’t take the optional insurance you have to leave a security deposit of ~$2,000 USD (yes two thousand not a typo). That is a huge inconvenience and something that needs to be mentioned ahead of time.

6.0 Okay

Anonymous, Dec 2024

Passenger van

It was ok if you allow they will steal from you basically

2.0 Poor

Carlos, Nov 2024

Full-size

There’s no point to booking ahead of time. There was no vehicle available when I arrived to the counter. And the rental was priced at over $500 for two day rental of a subcompact car. I had a better time with the MEX car rental company.

2.0 Poor

Madeleine, Nov 2023

People carrier

Total scam, ended up with extreme extra charges and fees

Thrifty

2.4

Poor

Cleanliness

3.2

Comfort

2.8

Pick-up/Drop-off

2.0

Value for money

2.4

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Av Capitan Carlos Leon

+52 800 021 2277

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

4.0 Mediocre

Shay, Feb 2021

Pros:

Car was clean and relatively new.

Cons:

Car had no gas in it when picked up. (Red light on). One of the wheels didn’t have air pressure with pressure notification light on at pick up. No credit was given when car was returned with Kore than half tank more at return. Credit card info was stolen from the system by someone who was trying to charge the card for other purposes.

Fox

2.0

Poor

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Venustiano Carranza

Locations in Venustiano Carranza (Mexico City)

Av. Capitan Carlos Leon

0180 0225 4369

Opening times not available

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Reviews

2.0 Poor

Anonymous, Sept 2024

Standard

I end up not getting the car. It was uncomfortable to have biometrics taken to rent a car and to catch the agent taking pictures of my documents with her personal phone. The deposit of 14,000 (fourteen thousand) dollars was excessive to say the least. The insurance they offer was also excessive in price 90usd per day but glass and tires were not covered. Why do they need an airplane ticket in order for me to rent a car? Do I need to fly in ondee to drive? I do not understand why they needed to know my travel itinerary. Turns out I did not get the car because of all cars had foreign registration, which was inconvenient for me.

MAS

2.0

Poor