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7 locations in Scottsdale
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10.0 Wonderful
Jun 2024
2.0 Poor
May 2024
2.0 Poor
Feb 2024
10.0 Wonderful
Sep 2023
10.0 Wonderful
Apr 2021
Pros:
Had to use the car extra days and staff was super helpful.Cons:
Letting the customer know that they could pick up and drop off at other locations. I needed a ride 7 miles away. I was told they could not take me over 4 miles. The facility was understaffed but polite.2.0 Poor
Apr 2021
Pros:
Staff was very friendlyCons:
I did not get my vehicle until 3 1/2 hours after my requested time.7 locations in Scottsdale
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8.0 Very Good
Jul 2024
6.0 Okay
Apr 2024
10.0 Wonderful
Mar 2024
2.0 Poor
Mar 2024
4.0 Mediocre
Jan 2024
2.0 Poor
Oct 2023
One location in Scottsdale
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2.0 Poor
May 2021
Pros:
Nothing, worst customer svc everCons:
Everything, will never rent from them again!!10.0 Wonderful
Mar 2021
Pros:
YesCons:
No..airport busy10.0 Wonderful
Jan 2021
Pros:
Drop off and pick up was super easy. The car was brand new, clean, and had every feature I wanted.Cons:
Would love to be able to communicate with customer support over the phone but instead you can only speak with a robot. Good luck getting to speak with anyone if you have questions or issues.3.6 Poor
Nov 2020
Pros:
The pickup/drop off location person (Marc) was very nice and did what he could to help but his hands were tied by the company limiting what he was able to do.Cons:
The first car we got had mechanical issues and we had to return it 10 minutes after leaving the shop. The second vehicle we got had major mechanical issues. We had to drive 30 minutes back to the shop. The third vehicle we got was a sedan not an SUV which is what we requested when making the reservation. I have lodged a complaint with customer service and have asked for a full credit. We spent a total of 4.5 hours going back and forth trying to get into a safe, working vehicle. We lost an entire day of travel and did not end up with an SUV which was challenging for some of the places we visited. We were not able to go to certain places in the sedan because those locations required four wheel drive to access. Overall it was not a good experience. A car rental company of this caliber should have properly working and safe vehicles for their customers. The individual locations should be able to offer more customer service and better solutions for their clients. Sixt is over-priced for what they claim to offer and I hope that customer service will recognized the failures. The vehicles were unsafe which put us at risk and our vacation plans were significantly altered due to not having four whell drive. Very disappointing.10.0 Wonderful
Aug 2020
Pros:
Yes and Yes....Cons:
Didn't know I needed to put a $200 deposit down until right before I was leaving. Other than that, all was GREAT!7.6 Good
Jul 2020
Pros:
Staff was VERY goodCons:
My confirmation and reservation clearly stated unlimited mileage but when I arrived the counter said it absolutely was not and informed me that i could not leave the State5 locations in Scottsdale
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6.0 Okay
Feb 2021
Pros:
Not much. Car was okay.Cons:
Didn't get the car I requested. Received a big gas guzzling SUV instead. Gas tank was only about 3/4 full. Returned the car with a full tank and was expecting some type of credit. Attendant Mike T. laughed and said no, but thanks for filling up the car! Writing letter to AVIS. Not a happy customer.5 locations in Scottsdale
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6.0 Okay
Apr 2021
Pros:
The store was supposed to be open until 5 but the manager said he was leaving at 2 on Friday so I had to return it by then.6.0 Okay
Mar 2021
Pros:
YesCons:
The air conditioning didn’t work called to get different car they didn’t have one. Never called back for final four days of trip. Temperature was in middle 80s2 locations in Scottsdale
2 locations in Scottsdale
One location in Scottsdale
2 locations in Scottsdale
One location in Scottsdale
One location in Scottsdale
Along with a 6 seater car, hire companies in Scottsdale offer 7 seater cars, 8 seater cars, 12 seater cars and 15 seater cars.
Pick-up location | Scottsdale |
---|---|
Car types | Van, Minibus |
Hire locations | 34 |
Airport locations | 2 |