Overview

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Metro Hotel

7 Craven Road, London, W2 3PB, United Kingdom
+44 207 402 4100

€67+

Overall guest ratings

5.9/10 OK
based on 588 reviews

Review highlights

  • 9.6
  • 8.0
  • 3.7
  • 3.2

Good to know

  • Train station is close

Nearby

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    About

    Located in London City Centre, this hotel is within 2 mi (3 km) of Kensington Gardens, Royal Albert Hall, and Hyde Park. Marble Arch and Kensington Palace are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    5.9 OK
    based on 588 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.1 "81% liked the proximity to shopping."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.3 "Internet works."
      7.8 "78% said the wifi quality was great."
    • 5.5 "Breakfast is mediocre."
    • 3.7 "Not very clean."
      3.9 "61% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
      3.6 "64% thought it was rather dirty."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
    • 3.0 "Awful rooms."
      3.5 "65% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      1.0 "90% said rooms were small."
      0.4 "96% thought they were poorly maintained."
      4.1 "59% said the bathroom was dirty."
      4.1 "59% had problems with the shower."
      1.5 "85% criticized the small bathroom."
      1.4 "86% found problems with the furniture."
      3.2 "Air conditioning was criticized by 68%."
      2.0 "For 80%, the rooms looked old."
      1.9 "81% were disappointed with the minibar."
    • 2.8 "Quite uncomfortable."
      4.2 "58% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
      3.3 "67% thought it was too noisy."
      1.5 "85% criticized the small bathroom."
      3.2 "Air conditioning was criticized by 68%."
    • 2.1 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      4.3 "Unfriendly atmosphere, according to 57%."
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    Overall rating

    5.8 OK
    based on 241 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 5.0 "Breakfast is mediocre."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 3.0 "Awful rooms."
      1.2 "88% said rooms were small."
      3.7 "63% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      4.3 "57% had problems with the shower."
      4.1 "59% said the bathroom was dirty."
    • 3.0 "Food is inedible."
    • 2.5 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
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    Overall rating

    6.0 OK
    based on 264 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 5.4 "Breakfast is mediocre."
    • 4.2 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.4 "56% said the bathroom was dirty."
    • 3.3 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      1.2 "88% said rooms were small."
      2.8 "72% thought it was too noisy."
    • 3.3 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      4.5 "55% said rooms were dirty."
      1.2 "88% said rooms were small."
      4.1 "59% had problems with the shower."
      4.4 "56% said the bathroom was dirty."
      0.3 "97% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
    • 3.3 "Disappointing food."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      4.1 "59% complained about the elevator."
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    Overall rating

    6.0 OK
    based on 82 reviews
    • 9.6 "Terrific location."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 3.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.5 "55% complained about the elevator."
    • 3.2 "Awful rooms."
      3.9 "61% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      1.0 "90% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      4.2 "58% had problems with the shower."
    • 2.9 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    Good to know
    "Train station is close"
    data provided by TrustYou

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