Overview

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Ascot Hyde Park Hotel

11 Craven Road, London, W2 3BP, United Kingdom
+44 207 402 5447

€57+

Overall guest ratings

5.3/10 OK
based on 2,011 reviews

Review highlights

  • 9.5
  • 3.7
  • 3.5
  • 3.3

Nearby

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    About

    Located in London City Centre, this hotel is within 2 mi (3 km) of Kensington Gardens, Royal Albert Hall, and Hyde Park. Marble Arch and Kensington Palace are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    5.3 OK
    based on 2,011 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "City centre within easy reach, said 89%."
    • 5.7 "Average value."
    • 3.7 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      4.8 "52% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      1.8 "82% said rooms were small."
      3.6 "64% thought the tv was sub-standard."
      2.2 "78% found problems with the furniture."
      3.3 "67% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
    • 3.5 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      0.8 "Unclean dining area, according to 92%."
    • 3.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
      4.2 "58% thought it was overpriced."
    • 3.2 "Service is unsatisfactory."
      3.3 "67% found the staff to be unfriendly."
      1.8 "82% indicated the reception staff was not good."
      2.0 "80% thought the service was unprofessional."
      3.3 "Bad housekeeping, according to 67%."
    • 3.1 "Awful breakfast."
      4.1 "59% said the breakfast was too expensive."
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    Overall rating

    5.5 OK
    based on 764 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
    • 5.7 "Average value."
    • 3.8 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      4.8 "52% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      2.2 "78% said rooms were small."
      2.0 "80% found problems with the furniture."
      3.7 "63% thought the tv was sub-standard."
      3.5 "65% criticized the small bathroom."
      3.5 "Air conditioning was criticized by 65%."
    • 3.4 "Not very clean."
      3.8 "62% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
      4.0 "60% thought it was overpriced."
    • 2.9 "Awful breakfast."
    • 2.9 "Service is unsatisfactory."
      3.3 "67% found the staff to be unfriendly."
      1.7 "83% indicated the reception staff was not good."
      1.8 "82% thought the service was unprofessional."
      3.2 "Bad housekeeping, according to 68%."
    View all review categories

    Overall rating

    5.2 OK
    based on 603 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.9 "89% liked the proximity to sightseeing."
    • 5.9 "Average value."
    • 3.6 "Breakfast is below average."
    • 3.6 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      2.0 "80% said rooms were small."
      4.7 "53% said the bathroom was dirty."
      2.2 "78% found problems with the furniture."
      3.3 "67% thought the tv was sub-standard."
      3.7 "Air conditioning was criticized by 63%."
      3.4 "66% criticized the small bathroom."
    • 3.5 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
      4.3 "57% thought it was overpriced."
    • 3.1 "Generally quite dirty."
      3.7 "63% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
      4.7 "53% said the bathroom was dirty."
    • 3.1 "Service is unsatisfactory."
      3.2 "68% found the staff to be unfriendly."
      1.7 "83% indicated the reception staff was not good."
      2.9 "Bad housekeeping, according to 71%."
      2.0 "80% thought the service was unprofessional."
    View all review categories

    Overall rating

    4.0 Mediocre
    based on 60 reviews
    • 9.5 "Terrific location."
    • 3.9 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      4.4 "56% didn't like the uncomfortable beds."
      2.1 "79% thought they were poorly maintained."
    • 3.7 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 3.2 "Horrible vibe."
    • 3.1 "Service is unsatisfactory."
    • 1.8 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      2.2 "78% complained about the elevator."

    Overall rating

    5.7 OK
    based on 583 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 5.9 "Average value."
    • 3.7 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
    • 3.6 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      4.3 "57% didn't like the uncomfortable beds."
      1.7 "83% said rooms were small."
      3.4 "66% thought the tv was sub-standard."
      3.2 "68% criticized the small bathroom."
      3.1 "Air conditioning was criticized by 69%."
      2.3 "77% found problems with the furniture."
    • 3.5 "Service is below average."
      3.6 "64% found the staff to be unfriendly."
      2.1 "79% indicated the reception staff was not good."
      3.2 "Bad housekeeping, according to 68%."
      1.7 "83% thought the service was unprofessional."
    • 3.3 "Disappointing food."
    • 3.1 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
      4.2 "58% thought it was overpriced."
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