Hyatt Ziva Cancun

5 stars
Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 848 7000
9.2
Wonderful
based on 1866 reviews
1,866 reviews
Fri 10/4
-
Sat 11/4
1 room, 2 guests
Deals from
€349
/Cheapest rate per night
Room Type
Provider
Nightly total
Double room, 1 double bed
€349
Double room, bed type unknown
€368
Resort Room, bed type unknown
€369
6 more Hyatt Ziva Cancun deals
6 more Hyatt Ziva Cancun deals
Building
Pool
Building
Living room
Outdoor view
Building
Lounge
Living room
Pool
Bedroom
Other
Restaurant
Beach
Building
Building
Building
Other
Building
Banquet hall
Building
Other
Living room
Restaurant
Balcony
Banquet hall
Beach
Other
Other
Bedroom
Banquet hall
Restaurant
Banquet hall
Banquet hall
Beach
Banquet hall
Building
Pool
Other
Living room
Bedroom
Lobby
Outdoor view
Dining room
Balcony
Other
Spa
Other
Bathroom
Restaurant
Bar
Other
Building
Bedroom
Bar
Restaurant
Other
Bathroom
Restaurant
Restaurant
Bedroom
Photos of Hyatt Ziva Cancun
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters. All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffee machine. Rooms feature a private bathroom equipped with a shower as well as bath robes and slippers. Hyatt Ziva Cancun All-Inclusive offers a variety of activities, from theater shows to water sports to tequila tastings and a microbrewery. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at cascading pools overlooking the sea, including the pool bar. Enjoy the oceanfront spa, with a massage, holistic body treatments, hydrotherapy and a fitness center. Hyatt Ziva Cancun All-Inclusive is located 300 metres from Coco Bongo while La Isla Shopping Mall is 3.4 km away. Cancun International Airport is 17 km away.
9.2
Wonderful rating
Based on 1,866 verified guest reviews

Latest deals for Hyatt Ziva Cancun

Fri 10/4
-
Sat 11/4
Double room, 1 double bed
€349
nightly with fees
Resort Room, 1 king bed
€379
nightly with fees
Standard Room, bed type unknown
€411
nightly with fees
Double room, bed type unknown
€368
nightly with fees
Resort Room, bed type unknown
€391
nightly with fees
King room, 1 sofa bed
€638
nightly with fees
Resort Room, bed type unknown
€369
nightly with fees
Superior room, bed type unknown
€373
nightly with fees
Standard Room, bed type unknown
€405
nightly with fees
King room, 1 sofa bed
€378
nightly with fees
Double room, bed type unknown
€610
nightly with fees
Resort Room, bed type unknown
€713
nightly with fees
King room, 1 sofa bed
€379
nightly with fees
Resort Room, bed type unknown
€384
nightly with fees
Double room, bed type unknown
€421
nightly with fees
Double room, bed type unknown
€405
nightly with fees
Resort Room, 1 king bed
€419
nightly with fees
Superior room, 1 twin bed
€449
nightly with fees
Double room, bed type unknown
€423
nightly with fees
Superior room, bed type unknown
€427
nightly with fees
Resort Room, bed type unknown
€432
nightly with fees
Double room, bed type unknown
€446
nightly with fees
Resort Room, 1 sofa bed
€431
nightly with fees
King room, 1 sofa bed
€484
nightly with fees
Double room, bed type unknown
€589
nightly with fees
Resort Room, 1 sofa bed
€438
nightly with fees
King room, 1 sofa bed
€467
nightly with fees
Double room, bed type unknown
€498
nightly with fees
Resort Room, 1 sofa bed
€451
nightly with fees
Double room, bed type unknown
€477
nightly with fees
King room, 1 sofa bed
€559
nightly with fees
Resort Room, 1 sofa bed
€466
nightly with fees
King room, 1 sofa bed
€472
nightly with fees
Double room, bed type unknown
€503
nightly with fees
Resort Room, bed type unknown
€470
nightly with fees
King room, bed type unknown
€527
nightly with fees
Double room, bed type unknown
€721
nightly with fees
Resort Room, bed type unknown
€510
nightly with fees
Double room, bed type unknown
€549
nightly with fees
King room, 1 sofa bed
€581
nightly with fees
Resort Room, bed type unknown
€518
nightly with fees
King room, 1 sofa bed
€601
nightly with fees
Double room, bed type unknown
€952
nightly with fees
Resort Room, bed type unknown
€523
nightly with fees
Double room, bed type unknown
€540
nightly with fees
King room, 1 sofa bed
€542
nightly with fees
Resort Room, 2 double beds
€700
nightly with fees
Double room, 1 king bed
€710
nightly with fees
King room, 1 king bed
€864
nightly with fees
Double room, bed type unknown
€833
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Cookie settings

Amenities at Hyatt Ziva Cancun

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Safety deposit box

Things to do

  • Gift shop
  • Bicycle hire
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Basketball court

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Family friendly

  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Adapter

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Tea/coffee maker

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • TV
  • DVD player

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Lift

General

  • Family rooms
  • Privacy curtain
  • Storage available
  • Beachfront
  • Seating area
  • Telephone

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Toilet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Fitness centre
  • Tennis

Reviews of Hyatt Ziva Cancun

9.2
Wonderful
1866 verified ratings
Wonderful
1452
Very good
161
Good
100
Okay
49
Fair
34
Mediocre
30
Poor
40

Summary of reviews

Guests say
Guests generally appreciated the beautiful location and atmosphere of the hotel, with many praising the variety of restaurants and the friendly staff. However, there were significant complaints regarding service, particularly in relation to strict policies and cleanliness issues. Some guests also found the food quality to be average, but overall, many enjoyed their stay and found the hotel to be a good choice for relaxation.
AI-generated from customer reviews
Atmosphere9.5 out of 10
Location9 out of 10
Service3.5 out of 10
Cleanliness3 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
Bhavin, Apr 2024
Customer service was given the utmost priority! You can see the level on each and every member of the Ziva team. They truly cared that their customers had the ultimate time of their lives at their resort and were there to serve the guests. They all smiled and had immense level of gratitude, just towards the fact that you decided to select their location for vacation. We normally don’t spend money ...
Read more
10
Wonderful
Justi, Dec 2021
Best experience! Staff was incredible and were there to tend to every want. Hotel was clean and beautiful! Food was great! Definitely want to return here without a doubt!!
10
Wonderful
Cindy, Apr 2021
Pros (+) The staff and the attention to detail was incredible. They truly treat you like royalty. The location and food were excellent too. Everything was perfect
Cons (-) Absolutely nothing!
10
Wonderful
Anonymous, Nov 2019
Pros (+) Amazing staff service
Cons (-) Food.
10
Wonderful
Dale, Apr 2017
Pros (+) Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.
10
Wonderful
Steve, Nov 2016
Pros (+) The staff, property, services, and landscape are amazing
8.2
Very good
Anonymous, Oct 2016
Pros (+) Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjo...
Cons (-) There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there was...
Read more
9.1
Wonderful
Anonymous, Apr 2016
Pros (+) Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.
Cons (-) The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.

Location

Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center0.5 km
  • CoCo Bongo Cancun0.6 km
  • Hard Rock Cafe Cancun0.6 km
  • Cancun Golf Club at Pok Ta Pok2 km
  • La Isla Shopping Mall3.6 km
  • Kukulcan Plaza4.4 km
  • Spa at The Royal Sands4.9 km
  • Puerto Cancun7.3 km
  • Puerto Juarez8.5 km
  • Iberostar Cancun Peninsula Convention Centre8.5 km
  • Gran Puerto8.6 km
  • Iberostar Golf Club Cancun8.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-000915/2025

Essential information about Hyatt Ziva Cancun

Low season

High season

Average price (weeknight)

May
December
€864
Cheapest month to stay with an average 37% drop in price.
Most expensive month to stay with an average 72% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hyatt Ziva Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hyatt Ziva Cancun

  • If you’re after a cheap room at Hyatt Ziva Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in May and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hyatt Ziva Cancun, plan to stay on a Wednesday or Tuesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Hyatt Ziva Cancun was booked for on KAYAK in the last 2 weeks was €565, while the most expensive was €565.
  • How long should you stay at Hyatt Ziva Cancun? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Hyatt Ziva Cancun

  • What activities are included in your stay at the Hyatt Ziva Cancun?

    During your stay at the Hyatt Ziva Cancun, you can participate in a variety of planned outings and social events. Many of these are complimentary for guests and include activities such as dancing, yoga, water polo and pottery. For an added fee, you can also pamper yourself with a spa or beauty treatment.

  • Are there any special suites or romantic hotel packages for honeymooners at Hyatt Ziva Cancun?

    Honeymooners might want to stay in the awesome Turquoize Suites. Secluded with views of the Caribbean Sea, its locale is extremely romantic. For added luxury, these suites come with butler service. When you sign up for the honeymoon package, you’ll also get a complimentary bottle of wine and a discount on spa services.

  • How can I possibly upgrade my stay at Hyatt Ziva Cancun to make it even more special?

    Upgrade your reservation to a room on the Club Level for a list of added amenities. With this upgrade, you’ll receive a number of special amenities. This includes access to a private lounge with an assortment of stylish drinks and premium snacks served all day. Stop by the lounge anytime to make yourself a cup of espresso. Additionally, you can enjoy a continental breakfast in the club lounge. Each club level room also comes with robes and slippers to make your stay feel more luxurious.

  • What activities can kids enjoy at the Hyatt Ziva Cancun?

    Upon check-in, you can register your kids in the KidZClub. This club provides supervised activities for young guests such as water games, face painting, dancing, air hockey, kickball and video games. Babysitting services are also available to guests who are lodging at Hyatt Ziva Cancun.

  • Is there any live entertainment at the Hyatt Ziva Cancun Resort?

    Hyatt Ziva Cancun offers live performances in its outdoor theater. Family oriented, its performance line-up includes musical acts, magic shows and dancers. Snacks and drinks are also served at every show.

  • What’s on the menu at Hyatt Ziva Cancun?

    With an array of restaurants on-site, guests can enjoy a variety of foods while on vacation. The resort serves international fare from Asia, Italy and other countries. Its menus include dishes such as grilled steaks, fish tacos, spaghetti, burgers and ice cream sundaes for dessert. A full-drink menu with Artisan beers, gourmet coffees, margaritas and other cocktails is also available. If you’re hungry in-between meals, there is also a pastry shop with treats like brownies, cookies and cake pops.

  • Are tips and gratuities included in your inclusive hotel package at Hyatt Ziva Cancun?

    Tips and gratuities are included in your resort costs. However, guests are welcome to tip housekeepers, servers and luggage attendants if they so desire.

  • What are nearby services within reasonable walking distance from the Hyatt Ziva Cancun?

    The Hyatt Ziva Cancun is a 10m walk to the Plaza Forum. In the plaza there is a movie theater, souvenir shops, clothing stores and numerous fast food restaurants. Other shopping malls within walking distance of the resort include Plaza la Fiesta and Plaza Caracol.

  • Where is Hyatt Ziva Cancun located?

    Hyatt Ziva Cancun is located at Blvd. Kukulcan, Manzana 51, Lote 7 in Hotel Zone, 9.2 km from the centre of Cancún. Cancun Convention Center is the closest landmark to Hyatt Ziva Cancun.

  • When is check-in time and check-out time at Hyatt Ziva Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Hyatt Ziva Cancun.

  • Does Hyatt Ziva Cancun offer free Wi-Fi?

    Yes, Hyatt Ziva Cancun offers free Wi-Fi.

  • Does Hyatt Ziva Cancun offer free parking?

    Yes, Hyatt Ziva Cancun offers free parking.

  • How far is Hyatt Ziva Cancun from the airport?

    Hyatt Ziva Cancun is 17.8 km from Cancun. Hyatt Ziva Cancun is 71.6 km from Cozumel.

  • Does Hyatt Ziva Cancun have a pool?

    Yes, Hyatt Ziva Cancun has a pool on-site.

  • How does KAYAK find such great Hyatt Ziva Cancun hotel deals?

    KAYAK scours the web for all room deals available at Hyatt Ziva Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Ziva Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Ziva Cancun.

Nearby hotels and places to stay

Closest

See more nearby stays
37% cheaper
Enjoy waking up on the beach! Great location.br
0.28 kmFitness centre, Coffee machine€277+
4-star hotel
70% cheaperKrystal Cancun7.6 Good (5,483 reviews)0.29 kmPrivate beach, snorkelling, Outdoor pool€132+
4-star hotel
82% cheaperAloft Cancun7.8 Good (2,242 reviews)0.43 kmSnorkelling, Outdoor pool, Fitness centre€80+
3-star hotel
76% cheaper
La Palma Hotel & Club Nautico
7.1 Good (660 reviews)0.46 kmBeachfront, Restaurant, Room service€108+

Cheapest

See cheapest stays in Cancún
2-star hotel
94% cheaper
Green Caps
8.3 Excellent (110 reviews)0.53 kmBeachfront, Free Wi-Fi, Tea/coffee maker€26+
3-star hotel
90% cheaperNílu Cancun Zona Hotelera by Selina8 Excellent (4,609 reviews)0.73 kmOutdoor pool, Restaurant, Bar/Lounge€44+
3-star hotel
90% cheaper
Selina Cancun Laguna Zona Hotelera
6.9 Good (11 reviews)0.75 km€47+
3-star hotel
89% cheaperSuites Costa Blanca7.5 Good (849 reviews)0.96 kmFitness centre, Free Wi-Fi, Free toiletries€47+

Most recommended

See most recommended stays in Cancún
3-star hotel
76% cheaper
Mayan Monkey Cancun - Social Hotel
8.7 Excellent (6,107 reviews)1.02 kmAdults only, snorkelling, Outdoor pool€106+
5-star hotel
34% cheaperRiu Palace Las Americas8.6 Excellent (565 reviews)0.89 kmPrivate beach, snorkelling, Outdoor pool€293+
3-star hotel
74% cheaperBeachscape Kin Ha Villas & Suites8.4 Excellent (5,921 reviews)1.15 kmPrivate beach, Outdoor pool, Restaurant€117+
2-star hotel
94% cheaper
Green Caps
8.3 Excellent (110 reviews)0.53 kmBeachfront, Free Wi-Fi, Tea/coffee maker€26+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.7
9.2 km
Cancun
17.8 km

Everything you need to know for your stay in Cancún