Hyatt Ziva Cancun

5 stars
9.1
Wonderful
based on 1858 reviews
1,858 reviews
Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo, Mexico
Blvd. Kukulcan, Manzana 51, Lote 7, Cancún, Quintana Roo
+52 998 848 7000
Mon 26/10
-
Tue 27/10
2 guests, 1 room
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Overview
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Reviews
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Nearby stays

Overview

The hotel is located 1 km from shopping malls, restaurants and night clubs, 10 km from the town center of Cancun and 24 km from the International Cancun Airport. Facilities and services includes several restaurants and bars, several swimming pools, internet access in public areas, elevator, kids club with water park, fitness center, meeting rooms, conference rooms, business center, tennis courts, spa treatments (extra charge), reception 24 hrs and parking. Suite rooms are equipped with air conditioned, television, telephone, Internet Wireless, safe box, mini bar, hair dryer, coffee/tea maker and balcony/terrace. Also Swim-up rooms features a semi-private pool right off the balcony. Pyramid Suites features two - story suites with two private balconies. Master rooms features a hot tub on the private balcony. Sky Swim-up rooms features access to a semi private infinity pool in the adults only tower. ** Please note that some of the above facilities may be closed due to weather / seasonal conditions.** Address: Punta Cancun, Zona Hotelera, 77500, Cancun Quintana Roo, Mexico.
9.1
Wonderful
1858 reviews

Latest deals for Hyatt Ziva Cancun

Mon 26/10
-
Tue 27/10
Deals from
€349
•Cheapest rate per night
Compare prices for Resort Room, Double room and 66 more Hyatt Ziva Cancun deals.
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hyatt Ziva Cancun

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Reviews of Hyatt Ziva Cancun

9.1
Wonderful
1858 verified ratings
Wonderful
1439
Very good
162
Good
103
Okay
48
Fair
34
Mediocre
30
Poor
42

Summary of reviews

Guests say
Guests overwhelmingly praise the hotel's exceptional service, with staff described as professional, friendly, and attentive. The location is highly regarded for its convenience and beautiful surroundings. Cleanliness is consistently noted, with rooms and public areas kept spotless. Amenities such as the dolphin pool, variety of restaurants, and beach facilities are frequently highlighted as outstanding. Breakfast and food options also receive positive mentions, though a few guests noted some issues with food variety and taste. Overall, guests find the hotel to offer a memorable and enjoyable experience, with only minor drawbacks mentioned.
AI-generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Amenities9 out of 10
Cleanliness8.5 out of 10
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All reviews

10
Wonderful
Bhavin, Apr 2024
Customer service was given the utmost priority! You can see the level on each and every member of the Ziva team. They truly cared that their customers had the ultimate time of their lives at their res...
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10
Wonderful
Justi, Dec 2021
Best experience! Staff was incredible and were there to tend to every want. Hotel was clean and beautiful! Food was great! Definitely want to return here without a doubt!!
10
Wonderful
Cindy, Apr 2021
Pros (+) The staff and the attention to detail was incredible. They truly treat you like royalty. The location and food were excellent too. Everything was perfect
Cons (-) Absolutely nothing!
10
Wonderful
Anonymous, Nov 2019
Pros (+) Amazing staff service
Cons (-) Food.
10
Wonderful
Dale, Apr 2017
Pros (+) Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to ...
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10
Wonderful
Steve, Nov 2016
Pros (+) The staff, property, services, and landscape are amazing

Location

Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center0.5 km
  • CoCo Bongo Cancun0.6 km
  • Hard Rock Cafe Cancun0.6 km
  • Cancun Golf Club at Pok Ta Pok2 km
  • La Isla Shopping Mall3.6 km
  • Kukulcan Plaza4.4 km
  • Spa at The Royal Sands4.9 km
  • Puerto Cancun7.3 km
  • Puerto Juarez8.5 km
  • Iberostar Cancun Peninsula Convention Centre8.5 km
  • Gran Puerto8.6 km
  • Iberostar Golf Club Cancun8.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 005-007-000915/2025

Essential information about Hyatt Ziva Cancun

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
June
€581
€618
Cheapest month to stay with an average 3% drop in price.
Most expensive month to stay with an average 3% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Hyatt Ziva Cancun

Which month has the cheapest rates at Hyatt Ziva Cancun?

The cheapest month to stay at Hyatt Ziva Cancun is October, with an average nightly rate of €515. The most expensive month is March at €868 per night.

What is the cheapest day to book Hyatt Ziva Cancun?

The cheapest day to book Hyatt Ziva Cancun is Wednesday, with an average nightly rate of €581. The most expensive day is Thursday at €679 per night.

How far in advance should you book Hyatt Ziva Cancun?

To get the best price at Hyatt Ziva Cancun, book around 2 weeks in advance. This could save you approximately 9% compared to booking last minute.

KAYAK's top tips for your stay at Hyatt Ziva Cancun

  • If you’re after a cheap room at Hyatt Ziva Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in July and June.
  • How long should you stay at Hyatt Ziva Cancun? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hyatt Ziva Cancun

  • What activities are included in your stay at the Hyatt Ziva Cancun?

    During your stay at the Hyatt Ziva Cancun, you can participate in a variety of planned outings and social events. Many of these are complimentary for guests and include activities such as dancing, yoga, water polo and pottery. For an added fee, you can also pamper yourself with a spa or beauty treatment.

  • Are there any special suites or romantic hotel packages for honeymooners at Hyatt Ziva Cancun?

    Honeymooners might want to stay in the awesome Turquoize Suites. Secluded with views of the Caribbean Sea, its locale is extremely romantic. For added luxury, these suites come with butler service. When you sign up for the honeymoon package, you’ll also get a complimentary bottle of wine and a discount on spa services.

  • How can I possibly upgrade my stay at Hyatt Ziva Cancun to make it even more special?

    Upgrade your reservation to a room on the Club Level for a list of added amenities. With this upgrade, you’ll receive a number of special amenities. This includes access to a private lounge with an assortment of stylish drinks and premium snacks served all day. Stop by the lounge anytime to make yourself a cup of espresso. Additionally, you can enjoy a continental breakfast in the club lounge. Each club level room also comes with robes and slippers to make your stay feel more luxurious.

  • What activities can kids enjoy at the Hyatt Ziva Cancun?

    Upon check-in, you can register your kids in the KidZClub. This club provides supervised activities for young guests such as water games, face painting, dancing, air hockey, kickball and video games. Babysitting services are also available to guests who are lodging at Hyatt Ziva Cancun.

  • Is there any live entertainment at the Hyatt Ziva Cancun Resort?

    Hyatt Ziva Cancun offers live performances in its outdoor theater. Family oriented, its performance line-up includes musical acts, magic shows and dancers. Snacks and drinks are also served at every show.

  • What’s on the menu at Hyatt Ziva Cancun?

    With an array of restaurants on-site, guests can enjoy a variety of foods while on vacation. The resort serves international fare from Asia, Italy and other countries. Its menus include dishes such as grilled steaks, fish tacos, spaghetti, burgers and ice cream sundaes for dessert. A full-drink menu with Artisan beers, gourmet coffees, margaritas and other cocktails is also available. If you’re hungry in-between meals, there is also a pastry shop with treats like brownies, cookies and cake pops.

  • Are tips and gratuities included in your inclusive hotel package at Hyatt Ziva Cancun?

    Tips and gratuities are included in your resort costs. However, guests are welcome to tip housekeepers, servers and luggage attendants if they so desire.

  • What are nearby services within reasonable walking distance from the Hyatt Ziva Cancun?

    The Hyatt Ziva Cancun is a 10m walk to the Plaza Forum. In the plaza there is a movie theater, souvenir shops, clothing stores and numerous fast food restaurants. Other shopping malls within walking distance of the resort include Plaza la Fiesta and Plaza Caracol.

  • Where is Hyatt Ziva Cancun located?

    Hyatt Ziva Cancun is located at Blvd. Kukulcan, Manzana 51, Lote 7 in Hotel Zone, 9.2 km from the centre of Cancún. Cancun Convention Center is the closest landmark to Hyatt Ziva Cancun.

  • When is check-in time and check-out time at Hyatt Ziva Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Hyatt Ziva Cancun.

  • Does Hyatt Ziva Cancun offer free Wi-Fi?

    Yes, Hyatt Ziva Cancun offers free Wi-Fi.

  • Does Hyatt Ziva Cancun offer free parking?

    Yes, Hyatt Ziva Cancun offers free parking.

  • How far is Hyatt Ziva Cancun from the airport?

    Hyatt Ziva Cancun is 17.8 km from Cancun. Hyatt Ziva Cancun is 71.6 km from Cozumel Intl.

  • Does Hyatt Ziva Cancun have a pool?

    Yes, Hyatt Ziva Cancun has a pool on-site.

  • How does KAYAK find such great Hyatt Ziva Cancun hotel deals?

    KAYAK scours the web for all room deals available at Hyatt Ziva Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Ziva Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Ziva Cancun.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.6
9.2 km
Cancun
17.8 km

More options for your stay in Cancún