Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Aloft Cancun
Top City Hotel

Boulevard Kukulcan KM 9, 77500 Cancun, QR, Mexico
+52 998 848 9900

€91+

Overall guest ratings

8.1/10 Excellent
based on 2,347 reviews

Review highlights

  • 9.5
  • 8.4
  • 6.3
  • 6.1

Good to know

  • Comfortable beds
  • Beach nearby
  • Good restaurants & bars in the area
  • Great shopping

Nearby

    show all

    About

    Celebrate your style at Aloft Cancun, a hip new hotel where you’ll be steps away from the convention center. We offer easy-breezy access to the beach, upscale shopping, sizzling entertainment, vibrant nightlife, and the best restaurants in town. Meet & mingle with friends at our w xyz(SM) bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry, or play in our re:mix(SM) lounge. Plus, you can always stay connected with free hotel-wide wired and wireless High Speed Internet Access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, walk-in shower, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.

    Less show all
    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Room service
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    based on 2,347 reviews
    • 9.5 "Terrific location."
      8.9 "89% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      8.1 "Great parking, according to 81%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "Easily accessible by car, said 100%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.6 "Lovely bar service, according to 86%."
      10.0 "100% were impressed by the valet service."
    • 7.3 "High value."
      10.0 "100% thought it was a great value."
    • 6.7 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.1 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
      5.7 "Only 57% said the rooms were modern."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.9 "Wellness & sports facilities were not very nice."
      3.1 "69% were unhappy with the sauna."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 1,455 reviews
    • 9.3 "Terrific location."
      8.6 "86% appreciated the closeness to the beach."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      8.2 "Great parking, according to 82%."
      10.0 "100% thought parking was inexpensive."
      8.5 "85% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.8 "Average comfort."
      5.1 "51% thought the bathroom was big enough."
    • 6.8 "Average value."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.7 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.3 "Only 53% said the rooms were modern."
      5.1 "51% thought the bathroom was big enough."
    • 4.9 "Wellness & sports facilities were not very nice."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 352 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.1 "91% appreciated the closeness to the beach."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      8.7 "87% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 7.3 "High value."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.7 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.7 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.6 "Only 66% said rooms were big enough."
    View all review categories

    Overall rating

    7.8 Good
    based on 46 reviews
    • 9.4 "Terrific location."
    • 8.0 "Great service."
    • 5.9 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 492 reviews
    • 9.4 "Terrific location."
      8.9 "89% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Average amenities."
      6.5 "65% thought the building was acceptable."
      5.6 "56% considered the lobby entrance to be so-so."
    • 6.4 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 6.3 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 6.0 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Beach nearby"
    "Good restaurants & bars in the area"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    toilet paper and shampoo
    toilet paper and shampoo
    rooftop pool
    great location
    clean modern rooms
    hotel has a central location
    restaurants and clubs
    great location in the heart
    accessible walking
    rooftop bar and pool
    comfy and rooms
    More
    More
    Photos
    Map

    Map