Overview

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Aloft Cancun

Boulevard Kukulcan KM 9, 77500 Cancun, QR, Mexico
+52 998 848 9900

€93+

Overall guest ratings

8.1/10 Excellent
based on 2,248 reviews

Review highlights

  • 9.6
  • 8.5
  • 6.4
  • 6.1

Good to know

  • Comfortable beds
  • Beach nearby
  • Good restaurants & bars in the area
  • Great shopping

Nearby

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    About

    Celebrate your style at Aloft Cancun, a hip new hotel where you’ll be steps away from the convention center. We offer easy-breezy access to the beach, upscale shopping, sizzling entertainment, vibrant nightlife, and the best restaurants in town. Meet & mingle with friends at our w xyz(SM) bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry, or play in our re:mix(SM) lounge. Plus, you can always stay connected with free hotel-wide wired and wireless High Speed Internet Access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, walk-in shower, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.

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    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Room service
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 2,248 reviews
    • 9.6 "Terrific location."
      8.9 "89% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.2 "Great parking, according to 92%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      10.0 "100% were impressed by the valet service."
      7.1 "71% said the recreation staff was great."
      8.0 "Lovely bar service, according to 80%."
    • 7.5 "High value."
      10.0 "100% thought it was a great value."
    • 6.8 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 6.7 "Average comfort."
      5.2 "For only 52%, the noise level was all right."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.3 "Only 63% said the rooms were modern."
    • 5.8 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 3.8 "Wellness & sports facilities were not very nice."
      3.6 "64% didn't like the fitness area."
      3.0 "70% were unhappy with the sauna."
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    Overall rating

    8.1 Excellent
    based on 1,371 reviews
    • 9.4 "Terrific location."
      8.4 "84% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      9.2 "Great parking, according to 92%."
      10.0 "100% thought parking was inexpensive."
      8.8 "88% liked the proximity to sightseeing."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 6.9 "Pool is mediocre."
    • 6.9 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
      5.3 "53% thought the bathroom was big enough."
    • 6.9 "Internet is average."
      6.8 "68% thought the wifi quality was ok."
    • 6.8 "Average value."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.9 "69% said the architecture was not spectacular."
      5.2 "52% considered the lobby entrance to be so-so."
      6.9 "For only 69%, the facilities were new enough."
    • 5.8 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.8 "Only 58% said the rooms were modern."
      5.3 "53% thought the bathroom was big enough."
    • 4.0 "Wellness & sports facilities were not very nice."
      4.2 "58% didn't like the fitness area."
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    Overall rating

    8.4 Excellent
    based on 337 reviews
    • 9.7 "Terrific location."
      9.1 "91% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      8.5 "85% thought the service was very professional."
      7.0 "70% said the reception staff was great."
    • 7.7 "High value."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.8 "Pool is mediocre."
    • 6.6 "Breakfast is mediocre."
    • 6.3 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 5.9 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.6 "Only 66% said rooms were big enough."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
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    Overall rating

    7.7 Good
    based on 22 reviews
    • 9.4 "Terrific location."
    • 8.2 "Great service."
    • 5.8 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 517 reviews
    • 9.4 "Terrific location."
      9.0 "90% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 6.9 "Internet is average."
      6.8 "68% thought the wifi quality was ok."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
      5.0 "50% considered the lobby entrance to be so-so."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 5.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Beach nearby"
    "Good restaurants & bars in the area"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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    rooftop pool bar
    free wi-fi
    really close to the beach
    cancun
    received towels
    old wet
    beach block away
    clean modern rooms
    nice rooftop pool
    quick and easy access
    pool with great views
    scenic view
    great views of the ocean
    smile every time
    close market
    on-site restaurant was good
    space hanging
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