Pros: The car was great but the service as always at the Montclair location was the best. She is honest and upfront about fees and charges, knows all the details and can make helpful recommendations. And she knows her cars. She made the somber trip to a funeral so much less of a hassle and it was a less difficult day.
Cons: No complaints
20 Jun 2017
Nissan Versa Weekend Rental
Pros: Appreciated that the 'flaws' on the car were identified on paperwork when car was picked up. Transaction was handled quickly and we were on our way in no time!!
Car was in great shape; very clean and good mileage (Nissan Versa).
No hassle using a debit card!!
Cons: Only issue was that I could not leave my car in the area for the weekend that I was gone. At another location (Clifton), you could park on the street nearby, vehicle was safe and no hassle of needing a second driver.
Cons: There was just a little lingering smell of cigarette smoke - not strong but you could tell that in the past smoking had been allowed.
2 Jan 2017
They almost killed Christmas
Pros: At least three guy who called me seemed genuinely remorseful even if he couldn't do anything for me.
Cons: They called me 2 hours before I was supposed to get my car and informed me that they wouldn't have one for me. And then they just suggested I try one of their competitors and literally hoped that this hadn't ruined things for me. Fortunately, it didn't, but it was definitely a memorable Christians Eve failure on the part of Enterprise. I loathe them.