Cons: There was just a little lingering smell of cigarette smoke - not strong but you could tell that in the past smoking had been allowed.
2 Jan 2017
They almost killed Christmas
Pros: At least three guy who called me seemed genuinely remorseful even if he couldn't do anything for me.
Cons: They called me 2 hours before I was supposed to get my car and informed me that they wouldn't have one for me. And then they just suggested I try one of their competitors and literally hoped that this hadn't ruined things for me. Fortunately, it didn't, but it was definitely a memorable Christians Eve failure on the part of Enterprise. I loathe them.
Pros: The car was great but the service as always at the Montclair location was the best. She is honest and upfront about fees and charges, knows all the details and can make helpful recommendations. And she knows her cars. She made the somber trip to a funeral so much less of a hassle and it was a less difficult day.