Cons: was lured in by low online rate but then aggressively upsold into insurance that I didn't need, such that I ended up paying three times the amount I was originally quoted. I would not use them again.
13 Nov 2016
Pros: The car was clean a
Cons: Representative I initially self with was unpleasant. Fortunately someone stepped in to be more helpful.
The cost was much more than I paid during my last visit to the UK.
9 Jan 2017
Cons: They double charged me for insurance. I paid you for insurance and then they told me they did not recognize it, and they wouldnt give me the car unless I bought theirs. Their insurance cost two times more than the whole rental.
Cons: Hertz refused to release the car at the price quoted by Kayak. Even though I had pre-paid the insurance.
I hired a car from Avis at a lot less.
Also it seems I am unable to reclaim the pre-paid insurance.
20 Feb 2017
Quick & Easy
Pros: Attendant came right over. Great attitude considering it was before 7 am on a Saturday. No hassles on the turn in checklist. Asked which airline I was flying - told me the terminal - and which shuttle bus to board. That's service !