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Boston hotels near Museum of African American History
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Best Boston hotels near Museum of African American History
"Located in Seaport District, this romantic hotel is within a 10-minute walk of Liberty Wharf, Boston Convention and Exhibition Center and Blue Hills Bank Pavilion. Faneuil Hall Marketplace and Boston Common are also within 2 mi (3 km). Boston South Station is 17 minutes by foot and Aquarium is 21 minutes. "
Overall 9.1 Excellent
Based on 2,010 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: The location was good to see Boston & get to our cruise.
Cons: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.
Excellent
10.0
Pros: The Seaport Boston Hotel seems to have been recently upgraded, as the rooms are quite modern, comfortable and well maintained. The bed was very comfortable and I appreciated the bedside buttons to set the door to privacy, and turn off the lights. I was also impressed by the hotel's environmental focus. There were two bins in the room--one for trash and the other for recycling. The customer service was great and I also liked that tipping is not allowed. Gratuity is automatically included in the restaurant (just 18%) and the doormen do not accept tips for helping with bags. I also used the business center and was surprised to find that use of the scanner, copier and printers was free. I was able to print documents for a presentation for free. I had a great experience as this hotel and would highly recommend it to others.
Cons: I don't have any criticisms of this hotel!
Excellent
9.0
Pros: View and free shuttle to downtown
Excellent
9.7
Excellent
10.0
Excellent
9.3
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Newly renovated ... fantastic bathroom and shower
Excellent
8.8
Cons: I thought the rooms were small especially for a family of four.
Excellent
9.7
Excellent
8.8
Excellent
8.0
Cons: No heat
Excellent
9.7
Excellent
10.0
Pros: Location was convenient to what we wanted to do
Excellent
10.0
Pros: Great stay. Had an event at Seaport World Trade Center. Would stay again
Excellent
10.0
Excellent
9.3
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
8.5
Good
7.1
Cons: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway
Excellent
10.0
Pros: "Full-service", with convenient tip-inclusive billing. This eases a minor business travel headache. Great location and facility.
Excellent
10.0
Pros: We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!
Excellent
9.4
Pros: Staff was just very friendly and made us feel welcome. Location was very nice on the waterfront, many things to do walking distance.
Excellent
9.7
Pros: Everything was perfect! Great service, brunch was delicious! Gym was Great too.
Cons: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.
"Located in Downtown Boston, this boutique hotel is steps away from Boston Opera House, The Freedom Trail and Orpheum Theater. Boston Common and Emerson College are also within 10 minutes. Downtown Crossing Station and Chinatown Station are within a 5-minute walk. "
Overall 9.0 Excellent
Based on 3,017 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: Beautiful room with an awesome mattress! Fancy hotel right in the heart of downtown. Definitely recommend.
Excellent
9.7
Pros: Staff was awesome and the place is all brand new and beautiful
Cons: A little expensive
Excellent
10.0
Pros: Attentive service, friendly staff, clean comfortable rooms, very comfortable bed, upgraded on arrival, simple but adequate continental breakfast in the lobby, convenient location. Welcoming bar in the lobby, flexible friendly staff all around. Enjoyed our stay at this brand new property!
Excellent
9.7
Pros: Convenient, clean, very nice, sleek, efficient
Cons: Tight rooms for two travelers with large bags
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
9.7
Okay
4.8
Excellent
10.0
Pros: Hotel location and convenience
Cons: location
Excellent
8.0
Cons: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.
Excellent
8.0
Pros: Tasteful and modern décor, beautiful details, friendly staff, comfortable beds, location, complimentary bottles of water
Cons: TV program transmission quality was spotty. Glass shower screen led to wet bathroom floor and soaking bath mats after every shower. Ice machine hard to locate and not on every floor.
Excellent
10.0
Pros: Easy check in, impressive room, comfortable and clean. We left our bags after checking out and went out to enjoy the day, came back and retrieved them from the friendly staff later.
Excellent
10.0
Pros: Chic hotel with very comfortable rooms and excellent customer service.
Cons: It's hard to think of anything we didn't like
Good
7.4
Pros: The Godfrey is very Modern, ideally located and the staff is super friendly. ( Except for the manager on duty when I checked in.)
Cons: Booked a two bedroom with a third party site,didn't have that option so I called up the hotel to see if there was an option. Was told to just mark in underspecial request and they would have it for me. When I checked in was given a small King size room and says that's what we booked. Told the manager who talked to us what happened and she says we never made the request. I pulled up the reservation on myphone and showed her the request, then she says its first come first serve basis. Only room left for the night was a $80 upgrade was a four class upgrade to a suite which was much bigger and had two TVs, so I took it, had no other option. Walked into the room and if that was a four class upgrade I would hate to see a regular room. Room was very small, only one TV. Don't get me wrong, hotel was very nice. Big screen TV,nice showers and towels, but felt very very very cheated. Along with the $52 for parking it was like spending $600 a night for a small room.......Really??
Excellent
9.7
Pros: Location was outstanding. The interior of the hotel was impeccable - obviously new. The bed was probably the most luxurious of any hotel bed I have slept in. Bose Bluetooth speaker provided ambiance to the room. Continental breakfast was a pleasant surprise.
Cons: Room was a fairly small. Dresser in the hall made for tight passage between the bedroom and the bathroom.
Excellent
8.2
Pros: We stayed there 5 days after it opened, the rooms were clean, the lobby was nice, and posh. The beds were very comfortable and the room has Bluetooth Bose speakers as well as smart TVs.
Cons: They offer room service, but it's from the restaurant next door called Back Deck and the food wasn't just sub-par, it was bad. I ordered a burger that was burnt, it says it comes with french fries but it comes with dry, tasteless, potato wedges. We had our room upgraded to an executive suite, and it was still incredibly small. The staff is new and it is very obvious when you check in. They couldn't find where the card keys were or how to activate them which I would expect to be hotel staff 101. For as nice as the hotel is, there's a definitely a lack of professionalism in the lobby staff. And for whoever posted that there's a welcoming bar in the lobby, it hasn't even been opened yet, so....
Good
6.2
Pros: The location
Cons: First room far to loud (trucks unloading / loading 5 am); second room not so loud, but still noisy. Strange inventory: No hooks to hang coats etc. Only one shelf for shirts in the wardrobe, no other furniture witgh drawers (underware etc.) half of the wardrobe full of ironong board. No hooks to hang bathrobe and bigger towels in the bathroom. small selection at breakfast, every day the same. Loud music allready at breakfast. No bowls for yoghurt and esreal to mix, except small plastic cups. All breakfast cups, spoons etc. plastic (lots of vaste) hardly any tables to eat breakfast (sofas. lounge chairs etc.) Over all feeling like a grown up youth hostel
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Good
6.5
Excellent
10.0
Okay
4.5
Pros: Breakfast, decor, location, comfortable bed.
Cons: Waking up to a 45 degree room and being told that a refund was not possible. They did provide a space heater, but after a few hours it only raised the temperature to 49 degrees. No refund?! The Godfrey said I have to get the refund through the website. I expect a runaround.
Excellent
8.5
Pros: Location, Location, Location 2 min from Boston Common, in the center of the theater district
Cons: Offsite Valet Parking was $52 per day, raising the effective room rate cost by that amount. Bed was too soft to be comfortable for my taste. No onsite restaurant
Excellent
9.4
Pros: Great location, central to most attractions. Very polite and helpful staff
Cons: Ice machine was broken, but these things happen.
Excellent
10.0
Pros: The hotel is super clean with without a doubt the most comfortable beds I have ever experienced.it is almost on the freedom trail and so close to the common it is in easy walk of Quincey market and both cheers pubs and all tourist stops are easily assessable by one of the tour bus at bottom of market .worth every penny
Cons: Ok to be picky no restaurant mostly coffee shops and food concession s but this encourages you to go further and Boston is easy to get about .ok bar is limited but what they do offer in very good but it's no pub .old fashioned. is outstanding but only few bottled beers no draft
Excellent
9.7
Cons: Menu options and Room Service could be better (and available 24/7), instead of limited until 11 pm
Excellent
9.4
Pros: Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice.
Cons: Jeez, the standard rooms are tiny with hard to access closet and no side table on one side of the bed. We were offered a larger room for another $40 and should have taken it!
With a stay at Loews Boston Hotel, you'll be centrally located in Boston, just a 4-minute walk from Newbury Street and 5 minutes by foot from Copley Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Boston? This hotel has facilities measuring 3200 square feet (297 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 1,421 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Pros: The staff was extremely attentive and eager to help.
Excellent
9.1
Excellent
9.3
Pros: The location is great, the restaurant and bar has good food and drinks, the staff was friendly and helpful.
Cons: We booked three rooms at this hotel because there were 6 of us and we all booked the same type of room but they tried giving one couple in our party a smaller room, but they did fix it so that was good. Also, the refrigerator in our room was broken, but they also came and fixed that right away.
Excellent
9.6
Pros: Everything was walking distance from the hotel. Staff was really friendly.
Excellent
8.3
Pros: I loved the robes, comfort of the bed and pillows, provided toiletries in the bathroom. We also discovered that there was a towel warmer which was very nice. The tv was great- there was a fridge which came in handy when we had left over food. The in room keurig and travel cup was super convenient
Cons: There was Giant bottle of FIJI water sitting by the coffee machine labeled that it would cost $7.00 for each if consumed. Kind of annoying I wanted them the entire time but couldn't get over the price.... I can't pay $7 for water.
Excellent
10.0
Excellent
10.0
Pros: Back bay location is perfect Coffee in lobby and Lobby in general Room furnishings Bathroom
Cons: Valet parking very slow
Excellent
9.4
Pros: The location was excellent - just a short walk from Boston Commons, Copley Square, the Green and Orange T lines and commuter lines, and several great restaurants. The room was cozy and provided the necessary amenities and the bed was very comfortable. Heather the concierge went above and beyond our expectations in handling our requests and helping out with some post-Boston Marathon logistics. All of the staff from check-in to the housekeeping staff were exceptionally friendly and helpful. The hotel displayed the charm of a historical building but with all of the necessary modern conveniences.
Cons: The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool or hot tub, which would have been perfect for post-race recovery.
Excellent
10.0
Pros: Quiet for the location
Excellent
10.0
Pros: Very close to 2 T lines,within 5 mins walk (green-Arlington and orange-Back Bay). Also lots of shops and restaurants are only a couple of minutes walk away as well.Hotel is really nice and value for money.It is very clean,and the rooms are spacious and comfortable.
With a stay at Four Seasons Hotel Boston in Boston (Downtown Boston), you'll be within a 5-minute walk of Newbury Street and Boston Public Garden. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9.0 Excellent
Based on 114 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Pros: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!
"Located in Back Bay, this eco-friendly hotel is steps away from Boston Public Library, Copley Place and Copley Square. Newbury Street and Boston Marathon Finish Line are also within 5 minutes. Copley Station and Boston-Back Bay Station are within a 5-minute walk. "
Overall 8.8 Excellent
Based on 1,105 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Okay
4.8
Excellent
8.5
Excellent
10.0
Excellent
9.4
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.4
Pros: An excellent Boston experience all around
Excellent
8.2
Cons: No pool due to renovations...not mentioned when reservations were made...not explained when checked in...
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Had all the amenities you would want staying there for a few days for business! Great location, walking distance to tons of restaurants and shops! And easy access to public transportation.
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.0
Excellent
9.4
Excellent
10.0
Good
7.4
Excellent
9.4
Excellent
8.5
Pros: Couldn't ask for a better location.
Cons: No free wifi. Only basic tv channels.
Excellent
8.2
Pros: Corner room on 27th floor with great view of Charles River and Boston. Can walk to Newbury Street and Public Garden. Don't even need to talk outside to get to shops in Copley Place and Pru. Loved lavendar oil to help sleep. Lots of outlets and plugs for phones/laptops
Cons: Parking is expensive ($65 per night). Wine in bar is very expensive.
Excellent
9.4
Pros: Great location! Clean and comfy hotel with nice amenities. Beautiful view of the city from 21st floor
Good
6.0
Cons: The shower kept running hot and cold and I could not set a temperature that was relatively consistent
Excellent
8.6
Pros: Shower and bed
Cons: Sow elevators and restaurant
Excellent
10.0
With a stay at Revere Hotel Boston Common, you'll be centrally located in Boston, within a 5-minute walk of Charles Playhouse and Boch Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Boston? This hotel has facilities measuring 42000 square feet (3902 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 1,681 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.5
Excellent
8.8
Good
7.1
Excellent
9.7
Good
6.0
Excellent
10.0
Excellent
10.0
Pros: While the exterior looks like it was conceived by an eastern bloc architect, the interior was very modern and hip. Great pool for the kids, rooms were rather large for a boutique hotel, bed and custom pillows were super comfortable. Rustic Kitchen the adjoining Italian restaurant was nice as weather was too cold and snowy to travel outside. On site parking was another nice feature and staff was friendly.
Excellent
10.0
Excellent
8.5
Pros: Great decor and friendly staff a couple of blocks from the Commons and the Public Garden. There's a parking garage conveniently attached, and the T is nearby.
Cons: The bed was surprisingly uncomfortable and uneven. Some of the towels were worn and the rooms were clean but not immaculate.
Excellent
10.0
Pros: Even under construction, the Revere is a wonderful place to stay. Easy walking distance to Boston Common, Chinatown and the Theater District. The staff were wonderful. Especially Richard Pettiglio, the Concierge, who went well out of his way to make sure our stay was exceptional.
Cons: My ONLY dislikes were: way too little counter space in the bathroom, and that construction shut down half of the elevators during the peak checkout time. Folks with luggage were waiting for > 20 minutes for room in an elevator. The front desk staff did their best, however were definitely understaffed to handle the checkout volume.
Excellent
8.0
Pros: Clean and comfortable
Cons: I did not like that, $300 was held on my credit card for "incidentals" without any notice of this policy. Bad business!!!!!
Excellent
8.2
Pros: Convenient location, very pretty and clean hotel. We had a nice view of the harbor.
Cons: We had a four-night stay and had to get new room keys 6 times. Housekeeping did not come to our room the day after our arrival. There is no convenience store in hotel. Otherwise it was a great hotel.
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.8
Pros: Very beautiful!! This is the nicest hotel I've ever stayed at. The staff is extremely friendly and helpful. The rooms were very spacious. The balcony views were incredible. Lots of good bars and restaurants around (I recommend the intermission tavern). Easy to walk to from north station, or anywhere in the city really. This hotel is top notch everything !
Cons: The roof top bar was a joke. A lot of wanna-be's running around like they're in a reality TV show. I waited by the bar for 15 minutes and couldn't get a drink. I think it should be open to guests only. One street over is definitely the ghetto. Lots of run down buildings, not sure how bad it is but it just didnt seem like a "nice" place to go. Don't go wondering in the direction away from the common.
Good
6.8
Pros: staff was great. Location is convenient.
Cons: Can't believe how horrible the TV was. NO HD? no "WOW" factor. upgrade the toilet paper, please. need a pillow selection.
Excellent
9.6
Pros: Great location, clean, staff was very helpful. Concierge was very helpful.
Cons: No dislikes.
Excellent
9.3
Pros: Fantastic location, beds were very comfortable, easy check in and check out, nice view of the city.
Cons: There were a couple of little bugs in my room but that's only a minor thing. Everything else was great.
Excellent
8.0
Pros: Location, rooms were beautiful, clean
Cons: Noisy!! Late night noise from younger people coming back from bars.
Excellent
9.7
Pros: Style and general vibe of the hotel. Clean and extremely comfortable rooms.
Cons: No included coffee/breakfast
Okay
5.7
Pros: I liked the comfort of the bed and the view of the city.
Cons: I did not like the staff. Bad customer service and do not know how to handle problems in a professional manner. Need more ppl working the front desk, there was a wait to check in.
Excellent
9.1
Pros: The location was excellent for sightseeing and the Freedom Trail. The beds and pilows were supremely comfortable. The welcome from reception was friendly and professional, and the ice cool drinks we were offered on arrival were gratefully accepted. The food in the Rustic Kitchen was delicious, and breakfast in the Atrium was cooked to order. The pool was good and both it and the surrounding area were very clean. If I were to return to Boston, I would certainly go back to The Revere. I loved the decor in thee reception area and public rooms.
Cons: Nothing!
Good
7.6
Pros: Polite staff , champagne at check in
Cons: Dirty windows on sliders to balcony spoiled the views.
Excellent
10.0
Pros: Helpful staff, great location
Cons: Rooftop pool/bar was noisy late at night; would have liked to have known about it in advance
Excellent
9.7
Pros: Love the minty pump products and the eco-friendly absence of tiny plastic bottles. Great, modern decor and a balcony that opens in every room.
Cons: Didn't get my breakfast even though I put out my door hanger at 10pm.
Excellent
9.7
Pros: Nice hotel-good location - clean rooms and white bedding, which I love
Cons: Valet parking is over $50/night which seems way high
Excellent
8.3
Pros: Staff was very friendly and helpful
Excellent
8.5
Pros: The hotel room itself offered many options to make sure the stay was comfortable: sleep number bed, limitless pillow choices, and although we received it on check in, a complimentary glass of champagne.
Cons: The decor was a bit modern for my taste and, more importantly, the noise outside on the streets and inside the hallways during the late night/early morning hours made for a restless first half of the night.
Okay
4.6
Pros: Check out was smooth and quick Emerald lounge
Cons: Waiting time for check in Found hair in the bed when entered the room View was nice but expected view of the park
Excellent
8.5
Pros: Clean, modern decor, bath utilities were excellent.
Cons: Parking cost was too much. Should offer a discount on parking for people who are staying at the hotel.
Okay
4.8
Cons: We could not use the outdoor area due to an event and we were not informed until we got there
Excellent
8.0
Pros: Location, room size, clean. easy access, nicely decorated, modern
Cons: Wifi was horrible and bathroom small for the size of the room (suite)
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.6
Pros: Location Rooftop Soaps, shampoo Slippers
Cons: Dingy balcony Lack of refreshments, how about a machine in the ice room? Awkward lobby layout, why are doors exit only?
Excellent
9.6
Pros: Great service, beautiful hotel,...
Cons: I didn't stay long enough.
Excellent
8.0
Excellent
9.3
Pros: Location, Price
Cons: Plumbing noise from neighboring rooms
"Located in Downtown Boston, this hotel is within a 5-minute walk of Boston Opera House and The Freedom Trail. Boston Common and Orpheum Theater are also within 10 minutes. Chinatown Station and Downtown Crossing Station are within a 5-minute walk. "
Overall 8.5 Excellent
Based on 3,210 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
8.5
Excellent
10.0
Good
7.4
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Pros: Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.
Excellent
10.0
Pros: Close to everything but quiet to recharge
Cons: Parking, not included
Excellent
10.0
Pros: everything worked good location
Mediocre
2.8
Pros: The location. That is all.
Cons: No AC on a 90 degree day in June. Room was NOT clean and smelled. The carpet was not vacuumed and we have a 15 month old son. HUGE bugs crawling on floor. Paid over $550 for one night and check in was after 4! Really truly disgusting. Told the front desk and all they said was “sorry by you pre paid for the room” We come into Boston frequently - will absolutely never consider this an option in the future.
Excellent
9.4
Pros: Location is great in the center of everything walking distance anywhere to Boston.
Cons: That breakfast is not included with the price tag of the room breakfast should be complementary. Parking under the hotel should be priced accordingly and have a special pricing for hotel residents.
Excellent
10.0
Pros: Had online check in everything was very clean beds comfortable great staff
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The staff were all excellent, friendly and helpful valet, concierge, and reservations desk staff.
Good
7.1
Pros: The location was great with close proximity to public transportation and that made it easy for us to get around the city. Front desk was able to get us a room with double beds on a busy holiday weekend.
Cons: 1) Slow elevator to get to lobby 2) Steep valet parking fees 3) Room service did not clean the room on our first day. I am not sure whether it was because of busy holiday weekend.
Excellent
9.1
Pros: Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street.
Cons: Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees
Excellent
8.0
Pros: Nice and clean.
Cons: Annoying to pay for parking. Made me really angry, the hotel should have free parking for its guests. $40-55 a night is just ridiculous.
Excellent
10.0
Pros: It was clean the bed was comfy and pillows/linen were great. Super friendly staff
Okay
5.4
Pros: Room was large. Coffee maker, ironing board and safe in the rooon.
Cons: Insufficient soundproofing. Avoid avoid avoid 6th floor: that's where the pool is and kids are very loud when walking and running along the corridor. We couldn't check in at 3:30pm and the room was not ready until 4:30pm, half hour past the check in time of 4pm.
Okay
4.6
Pros: nothing
Cons: - pay for internet in a 4* hotel? in every starbucks internet is for free, at least a basic bandwith - rooms are really old, I expected more from the brand hyatt - on 1st day room was not cleaned, only upon call I never ever stay in a Hyatt again
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
7.3
Excellent
8.6
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.1
Good
7.7
Mediocre
3.4
"Located in Back Bay, this romantic hotel is within 1 mi (2 km) of Northeastern University, Boston Museum of Fine Arts and Boston Common. Boston University and Faneuil Hall Marketplace are also within 2 mi (3 km). Prudential Station is only a 2-minute walk and Symphony Station is 7 minutes. "
Overall 8.5 Excellent
Based on 1,260 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
9.4
Excellent
10.0
Pros: Great service, great facilities and staff too
Okay
4.5
Pros: beds were comfy
Cons: room was so dirty
Excellent
10.0
Excellent
10.0
Pros: Luxurious rooms Well equipped Nice ammenities
Excellent
10.0
Excellent
9.1
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.8
Pros: Location is awesome. Rooms were clean and comfortable. shower had plenty of water pressure. Workout facilities are vwry good.
Cons: Parking is pretty pricey. 40 bucks/day.
Excellent
9.7
Pros: Yet another fine experience at The Colonnade! Comfortable rooms, great staff, Rooftop Pool and a Rubber Duck!!! Highly recommend!
Excellent
9.7
Pros: The staff was very friendly and eager to make our stay as pleasant and comfortable as they could. The rooms were very comfortable. and quiet. The kids really had a good time in the pool.
Cons: I found a bobby pin in the bathroom that didn't belong to us. We ran out of shampoo and conditioner. There was no soap holder in the bathroom. The soap bars were too small for the wire holder There were no hand bars in the tub enclosure that an older person,such as myself, could hold on for support while leaning over to wash their feet.
Okay
5.7
Pros: The location is good. Walkable to many attractions and restaurants. T stop right in front.
Cons: They didn't have our room ready at the check in time. The sink was clogged with what looked like old vomit. The service was slow. The rooftop pool is tiny as is the area. I definitely wouldn't pay all that money to stay there.
Excellent
9.3
Pros: Great Location for touring downtown Boston
Cons: So soda or snack machine, only snacks are in expensive mini bar in room.
Excellent
10.0
Pros: This hotel looked fine in the online pictures but it was actually much nicer than the pictures. The rooms were beautifully decorated, bed had lots of pillows, nice linens, and very big for a city room. We booked online for 2 double beds b/c that was the offer but they gladly upgraded us to a king room at no extra charge. The restaurant attached called Brasserie Joe is very pretty and serves breakfast so we didn't have to venture out in the snow trying to find a place to eat. Close to nice restaurants and fun bars that we could easily walk to even in the winter cold. Would definitely stay here again.
Cons: Had trouble working the TV remote.
Excellent
8.8
Pros: Location was excellent!
Cons: Our shower head was spraying onto the ceiling and wall. It made puddle in our bathroom.
Okay
4.0
Pros: Location
Cons: The bathroom was not clean, the furniture throughout was damaged and cheap and subpar.
Excellent
8.2
Okay
4.8
Cons: At arrival there were first aid strips on the carpet and hair where you don't want to find hair in the bathroom.
Excellent
10.0
Pros: Staff was very attentive. Great gym!
Cons: No indoor pool :-(
Good
7.7
Pros: - Location - Rooms were nice - Price was reasonable
Cons: - We stayed there partly because of the rooftop pool, but they sold so many "day passes" on the weekends, that hotel guests like us couldn't get a chair. It was an amenity that they sold right out from under us. Boo!
Excellent
10.0
Pros: The bell man Lanis, was wonderful. He was funny and eager to help me. He gave good advice and great recommendations
Excellent
10.0
Excellent
10.0
Pros: It is a classy hotel, little touches made our stay more cmforable.
Cons: There was nothing I didn't like!
Excellent
9.1
Excellent
8.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Pros: Very clean and comfortable
Good
7.7
Okay
5.0
Cons: Unfortunately his is a youth hostel posing as a boutique hotel. Incredible in todays world that room doors have an air flow underneath and are not noise sealed. Every room door opening and closing and every word/step on the hallway is heard in the room. Check it out on room 940 for yourself. Impossible to sleep after 5:30am with doors banging! Thought you only find that in youth hostels or un-renovated budget hotels... This one should be marketed with a warning label or taken off the list until they have resolved the noise issue. Incredible, otherwise great location and nice views, good room size.
Excellent
8.0
Cons: We ordered vegetarian food (room service). They gave us a totally different dish that had meat in it.
Excellent
9.6
Pros: Location and clean
Excellent
8.0
Pros: Large bed. Excellent view. Robes were comfortable. Location was amazing.
Cons: Walls were thin.
Excellent
10.0
Pros: Easy to get to many places. Wonderful room double beds and separate table and chairs. We were on college visits, close to T station, shopping and even a visit to the Boston Public Library. Staff was very attentive.
Excellent
10.0
Pros: I've been here several times before and I'm always happy to come back. It feels like a small hotel that is very well located. With good size rooms, very clean and a very good service. Staff is very friendly, makes you feel at home. Nice Gym and beautiful pool if its open.
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the historic Hilton Boston Downtown/Faneuil Hall is the ideal blend of old and new. Our stylish renovation brought new luster to our 1920's intimate decor of warm brick, rich woods and brass and added a host of modern comforts and conveniences. The hotel's ongoing commitment to superior service and exceptional standards of excellence earned us the coveted AAA Four Diamond Award year after year. Relax in a spacious guest room with an enchanting view of the city and enjoy period-style furnishings and thoughtful business amenities, including WiFi. Savor classic American cuisine in our hotel restaurant, relax with a book in the library or unwind in our state-of-the-art fitness facility. Hilton Boston Downtown/Faneuil Hall is perfectly situated in the heart of downtown Boston, Massachusetts in the Financial District, one block from Boston's Waterfront, ten minutes from Logan International Airport and 1.1 miles from the Boston Convention & Exhibition Center (BCEC). Nearby attractions include Post Office Square, Quincy Market, Faneuil Hall, Downtown Crossing, the Freedom Trail, New England Aquarium, Children's Museum and the TD Banknorth Garden. With over 10,000 sq. ft. of flexible meeting and banquet space, the historic hotel is the perfect venue for your next business or social gathering. The 1,893 sq. ft. Kellogg Ballroom accommodates up to 150 reception guests and divides into three sections. Three executive boardrooms are available for your next board meeting and 14 additional meeting rooms are ideal for any type of event. Hilton Boston Downtown/Faneuil Hall also features: a gift shop catering to all business and personal needs, experienced full-service concierge staff, 24-hour executive business center, a professional sales and catering team to assist with all your group and event needs, and Hilton HHonors frequent guest reward program.
Overall 8.5 Excellent
Based on 1,010 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.5
Okay
4.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
6.0
Excellent
8.0
Excellent
8.2
Excellent
9.7
Cons: All good
Okay
5.4
Pros: Location and room size
Cons: Staff, difficult to work with. Room was not clean (mold in the bath tub, sinks leaked)
Excellent
9.3
Pros: It was incredibly functional--I stayed in a clean, nice one bed room and for my needs it was perfect.
Cons: The only thing that didn't quite work was the fact that I was relying fully on public transportation and it is a solid walk from the closet T stop. I could do it, but if you have kids, or ladies, if you're wearing heels, plan to take 'em off to get there!
Excellent
9.7
Cons: Service in the hotel bar. Ordered mimosas while we waited for our car. 4 different waitresses came over to get our order (after we'd already placed it). 10 minutes later, still sans mimosa, I asked one of them if they were coming. As it turns out they won't serve alcohol before 11 AM. Probably something worth mentioning when someone orders!!!!
Okay
5.4
Pros: Location
Cons: Hotel is in desperate need of a refresh. Moldy showers, dilapidated bathroom ceilings from prior water damage, and loud malfunctioning air conditioning units all were unpleasant.
Excellent
10.0
Excellent
10.0
Pros: Everything was done well!
Excellent
9.1
Excellent
9.4
Excellent
10.0
Excellent
9.4
Pros: The staff was wonderful, very polite and helpful. The hotel was very clean. The beds were quite comfortable. The room was nicely spacious. It is a lovely hotel conveniently located for the tourist.
Cons: The appointments were a little less than expected considering the expense/level of accommodation. Nothing major. The furniture was sub-par - the drawers didn't close well, the closet door light weight. The phone lines did not work. There was on-going remodeling work to which the trouble with the phones might be attributed however the issue was not resolved within our four night stay.
Excellent
9.1
Pros: Room was nice, good location. Staff was very helpful.
Cons: Elevators seem to have issues.
Excellent
10.0
Pros: We loved our stay in Boston! This hotel was situated right in the middle of downtown within walking distance to mostly everything! We had such a great time. Staff was extremely kind and helpful, especially the doormen! I will definitely stay at this hotel again next time I go back to Boston!
Excellent
8.5
Pros: In the heart of downtown. Walking distance to most at trans the waterfront.
Excellent
10.0
Pros: We only stayed for one night, but this was the perfect location. Easy walking distance from New England Aquarium and Faneuil Hall.
Cons: There was a loud commotion outside from one of the area bars at 2am that continued for 20 minutes. I could hear it from all the way up on the 11th floor
Excellent
8.5
Pros: Awesome staff. They helped a lot with restaurants and hot spots of Boston.
Cons: They asked if I'd like a spacious room.. I got a regular one oddly shaped. They had construction going and woke me up with drills and hammers at 730am both the nights I was there
Excellent
10.0
Cons: no micro oven in the room
Excellent
8.0
Pros: very clean, nice room, fantastic staff
Cons: heat in room was uncontrollable. had AC set to 60 degrees with windows open and it was stifling hot in the room all the time. literally sweating thru the night.
Good
7.1
Pros: We enjoyed the Hilton very much! The rooms were extremely clean and cozy. The Location was ideal for enjoying the night life however.... when we were trying to sleep it was extremely loud. We heard people throughout the hotel all night and everything going on outside the windows. Otherwise everything was wonderful!
Okay
4.5
Pros: Great location. 0.2 miles from fanuiel hall. Next to a pub and across the street from a restaurant / next to Howel at the moon and walking distance to aquarium, restaurants, bars and harbor...
Cons: Everything costs money... Parking is $51 extra per night. Wifi is $40 extra per night... King Rooms are tiny... Staff isn't friendly... Hallways are dark... Some valet people are rude, others are absolute dolls... And the lobby is depressing and sets the vibe for the rest of the hotel... Couldn't control heat, felt like cold air was blowing on us all night.
With a stay at The Liberty, a Marriott Luxury Collection Hotel, Boston in Boston (West End), you'll be a 3-minute walk from Massachusetts General Hospital and 9 minutes by foot from Museum of Science. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.
Overall 8.5 Excellent
Based on 483 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: All of it
Okay
4.0
Pros: Structure
Cons: Pretty much everything
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Okay
5.7
Excellent
9.0
Pros: Great getaway for a night in town in a luxury ex-jail. Champagne welcome at check-in sets the right tone. Good location, close to Charles River, Beacon Hill, and Kendall Square.
Cons: Request a room with the beautiful view overlooking the Charles River, otherwise you might just be looking into the hospital next door.
Good
6.0
Pros: The staff was very friendly and courteous. Location was excellent for my needs
Cons: Price was way too much for the room and amenities. Very poor value for the money. Does not compare to the Four Seasons or the Ritz in comfort price or amenities. Room was not very comfortable and to charge $19.95 for high speed internet per day is outrageous.For the price it should be complimentary. Would not stay there again.
Excellent
10.0
Pros: Staff competence, familiarity with hotel history, ease of manner, and ability to communicate. Terrific in every way and ideal for those who have out-patient care and have to have a check-in with the doctor early the next morning. Especially nice bedding and furniture choices.
Excellent
10.0
Pros: There are so many choices of hotels in Boston, but this hotel is unique and definitely luxury. They give 5 star service and the rooms are very comfortable and clean. We met up with old friends in Boston and we all stayed the the Liberty, we had an amazing time! Also it was great to be able to come back to the hotel after dinner and the bar scene at the hotel was great.
Cons: The breakfast at the hotel was overpriced for the portions and service was very slow.
Excellent
10.0
Pros: Huge rooms with a great location near the sites of Beacon Hill
Excellent
10.0
Pros: We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.
Excellent
10.0
Cons: Bar at night was so packed you couldn't get a drink.
Excellent
10.0
Pros: andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch.
Cons: the business center and gym need an upgrade
Excellent
10.0
Pros: The brick work was super cool and the location is top notch. Walking Charles street and public garden was amazing
Cons: If you stay in the jail rooms the lobby can get a little roudy, but bar closes at 2am so it's quiet after that
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Great rooms, great service.
Cons: Not very family friendly.
Excellent
9.7
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.2
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: This property gets high marks across the board. The building is an architectural wonder and the history is awesome. Terrific location too. The staff is ultra-proffesional and goes above and beyond. Lobster pizza at Scampo was superb, the night life in the lobby was fun. Would highly recommend and will definitely return.
Excellent
10.0
Pros: Great getaway for a night in town. Great location with huge room. Staff and amenities were excellent!!
Excellent
10.0
Pros: Customer Service was amazing - staff was efficient, friendly and helpful. Over all feeling of this place is customer-centric without being stuffy or gratuitous -Would love to go back again!
Cons: It was a little hard to get to off the highway - but not much they can do about that ;)
Good
7.4
Pros: The staff was amazing. Great customer service and very knowledgable of Boston. We had lunch at the restaurant "clink". Both the food and service was fantastic.
Cons: My only complaint was our room. The bed felt a little cheap and was squeaky. The air conditioner seem to have some trouble keeping the room cool. They had robes in the room and although they were clean, they looked worn and were frayed around the collar and sleeves.
"Located in Back Bay, this boutique hotel is within 1 mi (2 km) of Boston Common, Fenway Park and The Freedom Trail. Northeastern University and Boston Museum of Fine Arts are also within 2 mi (3 km). Copley Station is only a 2-minute walk and Arlington Station is 7 minutes. "
Overall 8.4 Excellent
Based on 655 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
7.7
Pros: The rooms were comfortable, well-decorated, well-sized (especially given the location), and had a great sound system (that was a pleasant surprise!). The location is excellent.
Cons: The parking garage (the only parking option) was quite far away and when the weather was cold and windy, it was quite a pain to get to the car.
Excellent
9.6
Excellent
10.0
Excellent
10.0
Okay
5.7
Excellent
10.0
Excellent
8.8
Cons: Great value just know the rooms are very small.
Excellent
8.0
Pros: Friendly staff. Room had everything you needed.
Cons: Room as tiny, but functioned fine for a solo traveler.
Good
6.5
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
"Located in Downtown Boston, this luxury hotel is steps away from Orpheum Theater and The Freedom Trail. Boston Common and Boston Opera House are also within 10 minutes. Park St. Station and Government Center Station are within a 5-minute walk. "
Overall 8.4 Excellent
Based on 475 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Pros: Maid is excellent. The Eames chaise is really a big plus ... So comfortable!
Excellent
9.7
Excellent
8.5
Pros: Great value for money. Good restaurant -- functional for working and meeting.
Cons: Decor and some amenities starting to get a little dated. Humidifier supplied did not really work. Internet in rooms slow.
Excellent
9.4
Excellent
10.0
Pros: Very nice location and the staff were tremendous. The room was well decorated and clean. The service was outstanding.
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
10.0
Pros: The location of the hotel couldn't be more perfect. Upon arrival the staff was very inviting and accommodating. I was fortunate enough to get a corner room with spectacular views. The bed and pillows were extremely comfortable, and they're dog friendly! If your looking for a great place to stay within walking distance of Fanueil Hall, Nine Zero is the place to stay!
Excellent
9.0
Pros: The hotel was beautifully appointed. The linens and beds were so wonderful. All most all of the staff was extremely helpful and gracious. Made me feel like a queen for a day.
Cons: The day we were there, while they apologized, there was an elevator out of commission. The wait for the elevator was very long, and it was so crowded when it arrived on our floor that only half our party was able to get on. My husband walked down with the luggage. And, there was a women who went thru at 9:45 and said "everybody out in 10 minutes, everybody needs to check out in 10". That's not quite how I would expect a luxury hotel to get their guests to check out.
Good
6.0
Pros: Appreciated the glass of wine at check-in and the staff were polite.
Cons: "Upgraded" room was very tiny and the bathroom shower had mildew and stains. The bed was comfortable until I woke up with a bite mark on my leg and wrist. This place is overpriced and feels like it hasn't been maintained like other hotels. Won't stay here again.
Excellent
8.8
Pros: Great location.
Cons: Wish the valet parking was complimentary
Excellent
10.0
Pros: Friendly staff, nice size room with good appointments, perfect location (for my purposes), windows that open (for fresh air)
Excellent
9.4
Pros: Phenomenally friendly staff, offered us free wine and Cokes and party bag for the kids. Unnecessarily nice!
Excellent
10.0
Pros: Always excellant service, staff feels like good friends from the moment you walk in. Super clean! Boston spot to visit downtown boston
Cons: Valet parking can be a bit of a wait that is really it though
Excellent
10.0
Pros: Hotel was very clean, staff was very helpful and friendly, great central location!
Cons: Nothing
Excellent
10.0
Pros: Step out front door and you are on the freedom trail and ready to go
Cons: Location
Excellent
10.0
Pros: Where to begin from the location to the staff to the rooms. Really could not ask for more!
Excellent
9.4
Cons: lack of easy, fast breakfast to go e.g. muffin or whole fruit. lack of coffee or hot water in the room
Excellent
10.0
Pros: Comfortable bed. Beautiful furnishings. Excellent service.
Excellent
10.0
Pros: Loved the attention to detail liked comped champagne and strawberries for our anniversary, our wedding pic in the room and the free parking we got by using the secret code, currently 'cannonball'. We missed the 5-6 free cocktail hour but were given 2 glasses of wine on check in. Make sure you know the secret code and join their rewards program for perks.
Cons: Nothing!
"Located in Theatre District, this luxury hotel is within a 5-minute walk of Boston Opera House, The Freedom Trail, and Boston Common. Emerson College and Wilbur Theatre are also within 5 minutes. Chinatown Station is only a 2-minute walk and Boylston Station is 2 minutes. "
Overall 8.8 Excellent
Based on 31 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: The Ritz gets all the small details right. I would for sure stay at the Boston Ritz again. Every person we interacted with was kind and considerate. I highly recommend it.
Cons: Our faucet was leaky and there was no coffee or nespresso machine in the room despite their own website saying the room would have that. They offered to move us to a new room, but that’s a hassle over a very minor inconvenience.
Okay
4.5
Excellent
9.7
Excellent
9.7
"Located in East Boston, this hotel is within 3 miles (5 km) of Long Wharf, New England Aquarium and Quincy Market. Faneuil Hall Marketplace and Boston Harbor are also within 3 miles (5 km). Airport Station is 16 minutes by foot and Maverick Station is 22 minutes. "
Overall 8.3 Excellent
Based on 2,003 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Pros: Proximity to Logsn is excellent. Views were great!
Cons: Lack of restaurants, parking should be included.
Excellent
8.0
Excellent
10.0
Okay
5.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Okay
4.2
Pros: Location was great
Cons: The line to check in was very long for 1030 on a sat night. We got a room that smelled like smoke covered up by cheap perfume. We called down to the front desk. After 15 min of no one calling back, we went downstairs, got another room and the key didn't work. We went down for a third time and finally got a room and the key worked!
Excellent
10.0
Pros: Really like the restaurants handy on the property. And the snack station. The shuttle service to the car rental and the airport was great. Made it very convenient for us to return our car and leave for the airport closer to our flight time.
Good
7.3
Pros: Great view of the city skyline. Good airport location, although pricey.
Excellent
9.4
Pros: convenience, access to terminals, nice and very comfortable room
Cons: expensive
Excellent
10.0
Pros: The hotel is attached to the airport by a skywalk. It is the ultimate in convenience. Nice and quiet with a view of the runways.
Good
7.7
Pros: Accesible from airport terminal and shuttle facilities
Cons: No closet in my bedroom
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: My stay was terrific. An overnite because I had a car rental and an early flight next day. The people at the Hilton were so helpful--the doorman/valet especially who helped me by directing me to the rental return that was close and sending the hotel van to pick me up. I returned the car and walked out and into the Hilton van. The facility is luxurious. A Starbucks in the lobby! I used the full exercise and weight room, lots of machines and plenty of room, with changing rooms attached.
Cons: Adjacent, the pool and large hot tub were fully operational and super clean. My room was larger than I expected, well kept, and the bed was super. The staff here and management deserve many kudos for making this Hilton a first class facility. Thanks!
Good
6.2
Pros: Locatin.
Cons: They had difficulty finding my reservation. I waited for almost an hour for them to figure it out. No offer of assistance with luggage. No ice or tea supplies in room. Bathroom corners dirty. Some furnishings a bit shabby. Some wallpaper peeling. Needs renovating for charging such a high price.
Good
7.3
Pros: Very convenient for airport access
Cons: Hotel is dated Temperature control in the room and hallways was terrible
Good
7.4
Pros: Great front desk help, convenient right to the airport and great restaurant
Cons: Shower drain was awfully slow it was like taking a shower and bath at the same time
Excellent
9.1
Cons: Only had decaf coffee pacs in the room. Bummer.
Excellent
10.0
Mediocre
3.4
Pros: No
Cons: Bad service
Excellent
8.0
Pros: Location at Logan was great and the free shuttle only took five minutes to terminal B. Soundproof windows worked and the view of the harbor and airport were nice. The room was very nice and comfortable. I wish I could have gotten the room for cheaper as all I did was sleep there and eat dinner. All in all I would stay there again, especially if I could come up with some sort of Hilton discount code.
Cons: There is nothing around the hotel, but it is at an airport, so that is fair enough.
Excellent
8.5
Pros: location very close to airport
Cons: trash not emptied from previous guest in bathroom
Good
6.5
Pros: Beds are comfortable. There is a chaise lounge that our 4yo likes to sleep on. They provide a crib.
Cons: The room was dirty. Visible stains on upholstery and carpet. It gets worse every time. Last time there was hair in the shower and on the toilet. Still, the convenience keeps us coming back.
Excellent
10.0
Pros: I was able to check-in online and receive an "electronic key" on my phone, allowing me to completely bypass the front desk. The room was quite clean, and we were able to sleep like a dream on the bed. The major benefit was being able to walk to the terminal, and not wait for a shuttle bus. (My experience with shuttle buses at Logan is horrible!)
Cons: While being able to walk is a major "plus," it is still a bit of a walk, so a moving-walkway would be a big improvement.
Okay
5.4
Pros: I liked the bed. over priced for the room i recieved but i wqs flad to have somewhere to lay my head
Cons: the bathroom
Excellent
10.0
Pros: It is wonderful to have such a lovely hotel within walking distance of the airport. I had to fly on the day I arrived and again on the next ay, so I greatly appreciated the convenience of having your lovely hotel right next door. They also did a great job looking after my luggage until my next flights.
Excellent
10.0
Pros: Although very close to the airport , the sound of jets was unnoticeable.
Good
7.7
Pros: The only hotel that is truly connected to (physically within) Logan Airport. The ability to walk from the hotel directly into Terminal A, which is primarily for Delta (or E, which is for international flights) is exceptional. Less than 10 minutes without having to go outside. Easy access via Uber to excellent local restaurants. Hotel shuttle to the T’s Blue Line for easy subway access into Boston downtown.
Cons: The hotel rooms are getting a bit tired. Attention to detail could be better. We were on Floor 6. Ice machine did not work on Floors 6 or 5. Not inexpensive, but then again that can be said for Boston hotels generally.
Excellent
10.0
Okay
5.7
Pros: Food and bartender in Publik's was good.
Cons: The TV channels offered should be embarrassing to the Hilton chain. Basic channels and for the ALCS, you do not even carry baseball channels. I stayed here specifically to watch the series and to find that "no, we don't have that, just a few channels" was just aggravating. The front desk also told me you also have no movies in the room, "we have HBO but we can't tell you what is on it" and to have absolutely NO TV program guide, either in the room or at the desk is indefensible. I have had better at Red Roof Inn and Super 8's on the road. I urge others to find another hotel, despite the convenience...which is suspect as well. The shuttle took almost 30 minutes to get to the airport folks, due to traffic.
Okay
4.2
Cons: Restaurant and café staff Very long wait for check in at 7 pm
Excellent
8.0
Pros: It was very nice to walk right off the plane and into the hotel.
Cons: Someone starting slamming doors very early and woke me up. It's too bad either the doors don't close more quietly or the rooms were better insulated for sound. I wasn't bothered by the aircraft, just the inconsiderate guest or staff member who was making so much noise.
Excellent
8.5
"Located in Back Bay, this romantic hotel is steps away from Copley Place, Boston Public Library and Boston Marathon Finish Line. Copley Square and Newbury Street are also within 5 minutes. Copley Station and Prudential Station are within a 5-minute walk. "
Overall 8.3 Excellent
Based on 595 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.1
Excellent
9.1
Good
6.8
Good
7.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
9.4
Pros: Front desk staff was very friendly and helpful. Short walking distance to attractions.
Cons: Check out was not until 12pm, maid knocked on door the door four times from 8am till 11:36am. Felt like was being rushed out.
Excellent
8.8
Pros: The staff was very friendly and helpful. The room was beautiful and very clean. Andrew and the valet boys were wonderful. Very professional.
Cons: You could barely turn around in the, less than spacious, bathroom.
Excellent
8.5
Excellent
9.1
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Lovely customer service. Cute hotel in the middle of Copley Square. Hot chocolate in the lobby after a chilly Boston day - how nice!!
Excellent
8.5
Pros: Clean, lovely small rooms. Classy decor and feel. Friendly and attentive staff. Unreal location. Would absolutely return.
Cons: The hot water in my room was not turned on when I got there. To their credit, it was fixed quickly. I also gave detailed instructions for a particular special request and it was only partially done correctly. Still nice though.
Excellent
10.0
Pros: This was a great hotel for the price, right in the heart of Boston. The room was nice and clean, and the free wifi was a bonus.
Cons: I arrived late and needed to get dinner, but the restaurant was closed. The staff recommended Star Market, the 24 hour grocery store (LOL), but walking a couple blocks I found a nearby bar that was still serving food.
Excellent
9.0
Pros: Nice hotel clean, nice staff, well located
Cons: tiny Room
Excellent
8.5
Pros: The staff was very friendly and helpful. Great location, No restaurant,
Cons: Two nights I could hear the tenant above me as it sounded like he was bouncing a bowling ball. Only lasted a few minutes each night but not desirable at 11 pm
Good
7.6
Pros: Staff were outstanding and very attentive. Check-in and check-out was very smooth (which isn't always the case with a hotel right in the heart of a city). The building was very nice and had a good historic feel that fit the neighborhood, without feeling old. Back Bay area around there is great. Lots of great bars, restaurants, old buildings, the water is nearby, Boston Commons is easily walkable.
Cons: Got the King room and while the bed/TV were great, they pretty much took up the whole room. Not much space at all, fairly crammed. (Getting ready for our party and having the ironing board out created some keystone cop moments.) I checked lack of value because it was $444 a night. It's a better value than the other hotels in the area, it's just Boston is super expensive to visit (I've gone to SF, DC, NYC this year already and stayed in just as nice or nicer places, never paid nearly that much). So it's really Boston area hotels that aren't value compared to other outstanding cities. My reco is only go to Boston when you find a discount.
Excellent
10.0
Pros: The convenience of the location next to Prudential with some of the best local fine dining, and the hospitality of the staff deserve special recognition. The overall ambience is excellent; I highly recommend this place.
Excellent
9.7
Pros: Great location, easy walking to Boyalston st, Newbury st, and public transportation (the T and buses). Room was modern, clean, and comfortable. Would definitely be a great place to stay for business or for couples.
Cons: Room was a little small (queen size bed room), which was fine for two people but may not be ideal for a family (didn't get to see a room with 2 beds so not positive on that). We only stayed for a night and parked at the back bay garage which was expensive.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
8.6
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.5
Pros: The style of the hotel, convenient location and valet parking were nice. They were accommodating with our bags since arriving early.
Cons: There was nothing spectacular about this hotel. They made us wait until after 3 pm to check in. I gave the woman at the front desk our phone number while we walked around the city so she could let us know when our room was ready. We walked back to the hotel, it was after 3 and still couldn't check in so we waited in the lobby for about another 30 mins. We finally approached the front desk again and it appeared they had forgot to tell us it was ready. The rooms were nice and location convienent but that's about it. It worked well for one night but I wouldn't stay there for an extended period of time.
Good
6.5
Pros: Location was great, room was clean
Cons: The Staff though nice, was extremely misinformed. when we checked in they raved about the "included" breakfast. We woke up the next morning for such a breakfast and was shocked to find a breakfast that was not "included," which was fine, but having 2 staff members rave about it and tell us it was included was frustrating and confusing...so we left and got breakfast else where just very strange
Good
6.2
Pros: Comfortable beds. Nicey decorated room. Pleasant staff.
Cons: Party crowd in the hallways from 3:30 until 4:30 am even after I asked them to quiet down. Valet parking is $ 50 while a public parking lot is accross the street. Breakfast not included.
Excellent
9.7
Pros: The hotel staff was so courteous and friendly! We were traveling for our anniversary and they were so nice to upgrade our room AND allow us early check-in after we arrived from an early morning flight. I liked the proximity to Boylston and Newberry St. I would definitely recommend this hotel to anyone traveling to Boston.
Cons: If the hotel was located a little closer to the freedom trail, it would have been perfect for our trip! We didn't mind walking, but did notice it wasn't as central as we thought.
Good
7.7
Pros: Location is centrally located
Cons: The room was small and not noise proof
Excellent
8.2
Pros: Comfortable room and helpful staff.
Cons: House keeping staff entered the room without knocking and need to be more aware of guests who are in their rooms.
Excellent
9.4
Pros: Easy check in, clean room and great location. Staff was friendly, professional and eager to help. I had an issue with the town car service they provided (no fault of their own) and they resolved it promptly with apologies. recommend without reservation.
Excellent
8.2
Pros: We were there for one night on New Year's Eve and the location was perfect for First Night Boston - easy to walk to all events in Copley Square and the Hynes Convention Center and it was nearby to restaurants for brunch the next morning. The valet parking was great, the wine tasting in the late afternoon was nice, and the staff were friendly and attentive.
Cons: The accommodations were fine for one night but the queen room was miniscule. We had to wait for each other to walk by the bed and had to maneuver around the door to get into the bathroom. There was not room for a chair or table - just the bed and a bureau. We ate supper in the hotel restaurant just because we were behind schedule when we arrived. The food and service were average, but the dining room is close to the exterior door and was extremely cold and not particularly comfortable.
Mediocre
2.0
Cons: They never answer the phone, emails, or even facebook messenger! I booked a pre-paid free-cancellation room and tried for around 2 months to cancel and get my refund due to COVID. I am yet to hear from them. Called tons of times and always "took my information to call back", never called back.
Excellent
9.4
Pros: Comfortable, clean, convenient hotel.
Cons: Clean and modern boutique hotel, made for a good stay on a short trip.
"Located in Downtown Boston, this historic hotel is within a 10-minute walk of Boston City Hall, Quincy Market and Boston Common. New England Aquarium and Boston Tea Party Ship are also within 15 minutes. Government Center Station and State St. Station are within a 5-minute walk. "
Overall 8.2 Excellent
Based on 3,300 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
9.1
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
8.8
Good
7.7
Good
7.7
Good
7.7
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Pros: This hotel was stunning! We were instantly greeted by professional and friendly valet and escorted into the lobby, which is breathtaking. The history alone is what motivated us to book our stay, but the service, decor, location, and comfort of the bed is what will make us stay here again and again in the future.
Cons: The rooms and bathroom are very small, but the comfort and decor make up for the small spaces.
Excellent
9.3
Pros: Location, quiet, clean
Cons: Rooms a bit small.
Excellent
9.7
Pros: This hotel for the amount I paid was really above my expectations in terms of service. Location is very central to the historic district, entertainment, food shopping. The hotel itself has a rich history and great to wonder through it. Would stay here again.
Good
6.5
Cons: A friend of mine who lives locally was surprised I booked their since she said it is really "old". She was right. Main lobby carpet needs replacing. Stepped inside the "fine" dining restaurant and noticed a musty smell associated with "old" carpets and drapes.
Excellent
10.0
Cons: Honestly, nothing. It was perfect!
Okay
4.5
Excellent
10.0
Pros: Automated checkout
Good
7.7
Okay
5.3
Pros: Free wifi , wide entrance for car parking
Excellent
10.0
Excellent
10.0
Pros: Not a detail was missed. Truly a 5-star experience!
Excellent
9.7
Good
6.2
Excellent
10.0
Excellent
8.2
Excellent
8.2
Excellent
9.4
Excellent
10.0
Excellent
9.1
Pros: Samantha was great as we were checking in. We were a little early for check in so she said the hotel would hold our bags while we toured the city. She came through on the promise of a room with a better view. So happy with the room that over looked Kings Chapel and Old City Hall. The hotel is right in the middle of everything, easy walking distance to anything. Beds were comfortable.
Cons: Room was a little small but wont stop me from staying again. No free WiFi.
Excellent
10.0
Pros: The staff were awesome What a wonderful stay at such an historic hotel
Cons: No free breakfast
Mediocre
2.0
Cons: Had to move rooms 3, almost 4, times. The whole situation was handled very poorly until we finally were helped by a manager. Just wish it did not have to get that far... Overall, the hotel is extremely outdated, struggled to control the temperature in the room and the walls were so thin we heard a screaming child all night. Images online are extremely deceiving and lead to a disappointing experience as a whole.
Excellent
8.0
Pros: Historic hote, in good location.
Cons: First hotel I have stayed in where elevators were something I discussed. as in "waiting 15 minutes in line to get on an elevator".
Mediocre
2.0
Pros: When we arrived the hotel was sold out and did not go or our "guaranteed reservation" for a double room. We were instead offered a full size bed and a cot for the same rate even though the room sells for $50 less. Spent most of our night on the phone with Kayak who didn't care. Says it's non refundable yet how they can say it's a guaranteed reservation when clearly it's a maybe!
Cons: Horrible customer service by hotel manager and kayak. Hotel didn't offer to call around or find other accommodations for us.
Excellent
8.0
Pros: Location is fantastic--easy walking distance to all the places of interest. Hotel is itself a historical landmark.
Cons: Room was rather small, no free wifi.
Good
6.2
Pros: Location was good. Pretty hotel.
Cons: No wi-fi, walls were very thin and cleaning staff was loud in the hallways- they woke us up both days. Besides the women behind the counter, no other staff smiled... literally. The bellhop, valet, restaurant staff, etc. They all looked miserable. Very strange.
Excellent
9.0
Pros: Lovely hotel, centrally located. Interesting history.
Cons: Small bathroom with little room to turn around or store personal items.
Good
6.2
Pros: Great location because it's across the street from my corp office. Was clean. As a general rule, I usually enjoy this hotel, stay here often.
Cons: 1. They couldn't find my reservation when I checked in. I then said that I booked on Kayak.com. They kept looking so I had to find the reservation online and, turns out, the reservation was made through Booking.com. Only then could they find my reservation. Desk clerk seemed like he was on Prozac. Also, I booked a Standard room and I'm pretty sure I got a Petite room because it was about the size of my walk-in closet at home.
Excellent
10.0
Pros: Location.
Okay
4.2
Pros: Nice Location
Cons: Room was tiny, outdated decorations, you spend hundreds on a room and they want to charge you $10 day for internet. Stay somewhere else !
Mediocre
3.7
Pros: The history of the place and the location
Cons: Superior rooms are old, small, no safe, no fridge, no water in the room, terrible isolation....and the place is worn out... not worth 3 stars at European standard! A rip off!
Excellent
10.0
Pros: I liked the location of the hotel in which we were able to walk everywhere.
Cons: I didn't like the corner room a long way from the elevator.
Good
6.0
Pros: Rooms small. Views terrible. Bathroom really small. If you can, select another hotel.
Cons: Small. Needs renovations
Excellent
10.0
Pros: Although small, the room was comfortable and the shower quite lovely. Plenty of hot water in the morning. A blizzard was expected so I decided to check out a day early, and this was hassle free. I did not ask for the name of the person who helped me with the checkout, but she was very polite and extremely helpful. The door man and valet folks were quick to bring my car and wish me a safe journey. Overall a very pleasant stay and I was able to accomplish that which I was in town for.
Cons: I found sleep very difficult due to the noise level throughout the first night of my stay, which was a Tuesday. Many drunk people coming to rooms late very loud in the hallway and then one couple in the room next to mine arguing until approximately 4am.
Excellent
8.0
Excellent
9.4
Excellent
9.4
Discover your ideal retreat at Sheraton Boston Hotel, an upscale hotel with outstanding service and an incredible location in downtown Boston, MA. Nestled in the historic Back Bay neighborhood and directly connected to the Prudential Center and the Hynes Convention Center, we provide a modern backdrop for work and play. Experience iconic Boston attractions like Fenway Park or stroll along Newbury Street, home to exceptional shopping and dining. Jump start your day in Boston with a quick bite at MARKET, or gather with friends over cocktails at SideBar & Grille, our hotel's lobby bar and restaurant. Wellness enthusiasts love our 5,000-square-foot spa and 24-hour fitness center, which includes a heated indoor pool with a retractable roof, perfect for enjoying the summer sunshine. Our hotel rooms and suites feature inviting details like Sheraton Sleep Experience Beds and sweeping views of Back Bay and the Charles River. Choose Sheraton Boston Hotel for a better stay in downtown Boston.
Overall 8.2 Excellent
Based on 1,553 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.8
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: It was conveniently located next to public transit and hotels. Rooms were very nice and spacious.
Excellent
9.7
Excellent
8.8
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: It was a wonderful experience. Very quiet and extremely friendly desk attendants as well as valet service.
Cons: Valet parking needs to clarify outdoor signs.. I originally thought it was $50 per night, not just one payment.
Excellent
10.0
Cons: There was a Harvard mock United Nations convention there at the same time and so many kids caused the elevators to stop at every one of the 20 plus floors
Excellent
9.1
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
9.4
Pros: Attached to convention center. Nice facilities.
Cons: Slow elevators. Pool claimed to be heated but was definitely cold!
Excellent
8.0
Pros: upgraded room for free
Cons: smelled like BO
Excellent
8.0
Pros: Excellent location. Best price during a very busy time in Boston, the hotel was sold out. Great workout room, pool. Attached to the Prudential center, close of train and subway.
Cons: Small bathrooms. Freezing with inability to control the temperature. We had two rooms and both were very cold. The hallways were colder
Excellent
9.6
Pros: I had a coupon for $5.00 off if I belonged to a star program, and I did not since I was there for a graduation. The staff allowed me to get a bagel and cream cheese for my son for the coupon, and I was very impressed with there adaptability and kindness. I did not meet one unkind or ungracious staff in the hotel. I liked the fact connected to a mall without having to go out side since it was very rainy the first day of stay. Beautiful shops and further dining choices. Thank you for a wonderful stay!
Cons: I can't think of anything.
Excellent
9.7
Pros: Loved the location and the view from my room. Overlooking the river and right next to fun shopping and wonderful cafes.
Good
6.0
Good
6.0
Excellent
10.0
Pros: Great greeting at the Spg counter.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Pros: Wonderful place
Good
6.2
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: Tarek was outstanding at the front desk. It was mayhem and he was efficient and delightful. In addition, Freddie, who ran breakfast like a clock, was a character. Combined with the location, you can't beat this Sheraton.
Excellent
10.0
Pros: Size of the room, amenities provided, location was spectacular
Cons: Some parts of the hotel smelled like cigarettes
Excellent
9.7
Pros: Very spacious rooms, great location next to restaurants (a lot of them), shopping, transportation, you name it.
Cons: Kind of too big. Lobby was filled with tourists and flight attendants, just really massive hotel. I prefer boutique hotels.
Excellent
8.0
Pros: Great hotel
Cons: Fire alarm went off 2 times at 5:00 am and my wife and I had to walk down 23 flights of stairs . One of the scariest times on our lives.
Excellent
8.0
Pros: Room size
Cons: Interiors and furniture
Excellent
10.0
Pros: So there I was enjoying a good week getaway with my wife; enjoying Thai-Food, Italian Food, Boba tea, whiskey, wine, craft beers and afternoon rooftop dinners with friends. It's amazing how quickly the human body could be fine then go straight into needing an exorcism. So like I was saying, I was having fun with friends when all of a sudden it hit me in the middle of playing a board game. I suddenly ended my turn and ran to the bathroom where I stayed reenacting Moses parting the dark sea. Once the flood had ended, thinking I was safe I Uber back to the hotel. Due to past incidents, I knew I had food poisoning and that a frontal demonic explosion was near so I held several plastic bags just incase. Upon arriving, I made it all the way to the elevator aka "The Devils' rocket", where I was blasted to an undisclosed high floor experiencing ear popping unsteady equilibrium. So immediately as I exited, I'm sorry but I could not hold it. Lord knows I tried with all my might to hold back that horrific devil in my mouth with one hand enough to cause devil juice squirting back at my face along the sides. No matter how hard I tried it kept coming, so I tried my best to at least make it to a small corner. But before I got there, I felt like a human water sprinkler shooting devil juice from left to right along the floor looking for my room. Well luckily after having an awesome wonderful wife that cared for me, the maid staff quickly responded and cleaned up my satanic crime scene which i caused as if it never happen. I literally felt like I was in an Outer Limits episode left wondering, " WTF, I could have sworn I vomited here last night". But before we get there, I spent the whole night on the royal throne parting floods and ejecting devil juice at the same time. It was NASTY! not only was I filling the bowl but I was also shooting devil juice into the tub. I literally had to sit like I was at bar having a drink. AND!!! once again the maid staff came to my rescue..I mean it was like 10am in the morning after my wife had left that our maid came into the room where i was balled into the covers like a baby kangaroo in a pouch. So as soon as I heard her, I immediately jumped up to at least try to warn her of the crime scene I had left that night before crawling into bed. THIS maid had the nerve to say, "Sir it's ok, it's alright, you don't look to well, you should get back into bed, no worries I have gloves". SO then I replied with, "OK then!" So when I titled this, "Angelic Maids Sent From Heaven", I meant it! After my incident of Hell, I did not even get a hint that maids were whispering behind services halls what had occurred. Nights after followed with sweet greetings with delivered chicken noodle soups.
Excellent
8.0
Pros: Location
Cons: Lack of complementary /discounts parking Parking cost
Good
7.7
Cons: All in all it was an okay stay but there was an insect in the ice,no refrigerator in the room, and we had a very loud neighbor at 2 in the morning.
Excellent
9.7
Pros: Location
"Located in Back Bay, this hotel is steps away from The Shops at Prudential Center and Hynes Convention Center. Berklee College of Music and Christian Science Plaza are also within 10 minutes. Prudential Station and Hynes Convention Center Station are within a 5-minute walk. "
Overall 8.2 Excellent
Based on 844 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Good
6.8
Pros: Convenient location, typical business hotel
Cons: Needs a little more updating, few food/beverage choices in lobby
Mediocre
3.4
Pros: location
Cons: The hilton would not honor the double room I booked without an argument. I booked a double and they claimed to only have single king bed available. They claimed booking thru a third party was no guarantee. In the end we got the handicapped room but it was totally aggravating. I guarantee they overbooked bc a student group was there and they obviously can't place students in one bed. It was not super clean. Mold in sinks and lobby toilets were clogged.
Excellent
9.7
Pros: Convenient location, very nice rooms
Cons: I didn't get my HHonors Gold perks when I arrived, nor at any point through my stay. That's a bummer.
Excellent
8.8
Excellent
9.7
Excellent
8.2
Excellent
10.0
Pros: The whole atmosphere from walking in was just happy. Everyone was very friendly and accommodating. The view of the city was great, and the room was phenomenal. Loved the decor and the pillows. The pool was awesome and that was the best temp in a hot tub I've felt in a long time.
Cons: Paying for parking. They clearly own the garage I think they could include parking for their guests.
Mediocre
2.0
Cons: There was a mistake in our reservation dates. The front desk staff was so rude and apathetic about it, we cancelled our return stay with them. Neither one said they were sorry about the mix up, never smiled, kept saying they were totally booked — we had been walking in the rain from the bus and obviously needed help. Customers ultimately decide who receives their money!
Okay
4.8
Cons: Hotel didn't have my reservation that I made through Kayak and the staff was not helpful in resolving it
Excellent
8.2
Pros: Location
Cons: Toilets were LOUD.
Excellent
10.0
Pros: Loved the location. It was our first visit to Boston and loved the convenience to Newberry St. and the subway. Nice rooms and great service. Nothing fancy but met all our needs.
Excellent
8.0
Cons: I found the sheets on the bed rather rough.
Excellent
9.4
Pros: Lovely amenities: pool/hot tub in the fitness center was very clean, cotton robe in the closet was a nice touch, and the infused water in lobby made for a refreshing start of the day.
Cons: No included breakfast and subpar in-room coffee. There is a cafe in the lobby but by that time, I was ready to explore elsewhere.
Excellent
10.0
Pros: Location
Cons: Price
Excellent
9.7
Good
6.2
Excellent
9.4
Pros: Nice locatio and accessible to main attractions
Excellent
10.0
Cons: We originally had a reservation for 3 days. We were a late check-in. However when we arrived the first night they were fully booked and had to get us a room at a different hotel. That experience did not go well but the Hilton Boston Back Bay did everything to help us.
Excellent
10.0
Pros: great location
Excellent
9.4
Pros: Extremely comfortable bed. Spacious room, perfect location near Prudential Center, Copley, etc. and easy to drive to and from I-90. Self parking in attached garage, which I prefer (I hate valet parking). Parking garage attendant was kind and helpful.
Cons: Quiet except for airplane noise overhead (from higher floor room.
Okay
4.0
Pros: The manager was very nice and tried to help.
Cons: The doorman lost our bag. The front desk was incompetent and was hardly helpful. The restaurant refused us service.
"Located in Chinatown, this hotel is steps away from Tufts Medical Center, Boch Center and Charles Playhouse. Boston Opera House and The Freedom Trail are also within 10 minutes. Tufts Medical Center Station is only a 2-minute walk and Chinatown Station is 5 minutes. "
Overall 8.1 Excellent
Based on 706 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: easy check in easy check out
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.0
Pros: The room was very nice, clean, and spacious. We enjoyed the welcome cookies. The location was close to places we wanted to go to.
Cons: When checking in, the front desk person was trying to multi-task too many things at once. She told us that we needed to pay for the room again, which was outrageous as we had paid for it when we made the reservation. After searching through the account for a few minutes she found our previous payment. Wifi not included within the room price- it is sold as an additional room expense for an already pricey room.
Excellent
8.5
Cons: Great location great facility but unfortunately they advertise free parking and that’s not true I was given a bill for $106 for a two night stay for parking when the site says it’s free at least on Expedia site. When I brought it to the front desk they were at least kind enough to split it with me . Other than that absolutely gorgeous place. But parking is not free.
Good
7.1
Pros: The front desk staff was excellent
Cons: Considerably over-priced
Excellent
10.0
Excellent
9.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Good
7.7
Pros: The beds were conformable and a spacious room
Cons: No mirror in the actual room close to the beds. There was no mini fridge. And a pool in the hotel would have been good
Good
7.1
Pros: Great restaurant recommendation from Ryan. Very helpful front desk dude. Bar staff could learn a thing or two from him.
Cons: Being gouged by Kayak/Cancelon when the hotel was showing as fully booked. Rooms became available the next day but it was too late...non-refundable charge. Paid $100+ more than what ended up being the price I could've paid just walking in off the street. Kayak pushed the buck to Cancelon who is impossible to get in touch with. Beware
Good
6.0
Cons: Location"iffy" at night
Excellent
10.0
Pros: The room service breakfast was wonderful and the hotel is nicely located a half block from a subway station.
Mediocre
2.0
Cons: I didn’t stay here. They declined my reservation hours after confirming it. I better have been refunded.
Excellent
8.0
Excellent
9.7
Excellent
10.0
Okay
5.7
Pros: Location
Cons: Expensive parking Rude staff Noisy location
Good
7.0
Pros: very convenient location. Valet parking and doorman were great
Cons: In 2014 the lack of free WiFi is unconscionable. We had reserved a room with 2 double beds--for a Mom and teenage son--and they only had a king available and had to give us a handicapped room. The wheelchair accessible shower was less than ideal.
Excellent
8.0
Pros: I love the connection the Double Tree has with the YMCA to use there gym! That is why we choose this hotel over any other! The location is great, but to be able to start the day off with working out at the YMCA makes it that much better. Please keep this partnership working.
Excellent
9.3
Pros: Welcoming staff with a warm cookie, extra cookies provided after a long snow filled winter walk. Lobby/lounge area very comfortable
Cons: parking extra at $43.00 for 24 hours was a bit much
Excellent
10.0
Pros: Great rooms and friendly staff
Cons: Expensive parking
Good
7.4
Pros: Location
Cons: 45 dollars for parking? Cmon!
Excellent
8.0
Cons: One of the bedside lights was not plugged in. Had to move the bed out to diagnose and correct issue. Shower head was also terrible and too low on the wall.
Overall 8.0 Excellent
Based on 1,515 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: Very roomy for a boutique hotel, clean and comfy and modern. Staff were uniformly extra helpful and friendly.
Cons: Shower was hot but not super high pressure. Walls are thin. These are very minor drawbacks!
Excellent
9.7
Pros: The location, the price, the ease of checking in and out.
Cons: Nothing
Excellent
9.3
Excellent
10.0
"Located in Back Bay, this historic hotel is within a 10-minute walk of Newbury Street, Boston Public Garden and Boston Common. Copley Place and Hynes Convention Center are also within 1 mi (2 km). Arlington Station is only a 2-minute walk and Boylston Station is 8 minutes. "
Overall 7.2 Good
Based on 1,168 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travellers
Excellent
8.5
Good
7.4
Excellent
8.0
Excellent
8.2
Excellent
9.7
Okay
4.0
Excellent
10.0
Excellent
8.5
Okay
5.4
Cons: Trash in the room on the floor on arrival...
Excellent
9.7
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
10.0
Okay
5.3
Pros: The location of this hotel is wonderful, as is the antiquity. The rooms are small, but I expect that in cities and I usually gravitate to boutique hotels so I am fine with the size. The valet parking staff was actually the most outstanding of all the staff we encompassed. Outstanding actually. The bed was much more comfortable than I thought it would be.
Cons: It's dirty. I went to plug in a cord and there was a good 1/4 inch of dust along all the base boards. Yuck! The bathroom also was just not clean. Wall paper was peeling up from the wall in a couple of places - seriously have maintenance go around with some glue. There was scaffolding left outside our window on the 5th floor - unsafe and most unattractive not to mention the worker standing on it at 8:00am. The front desk never mentioned it when we checked in, if they had I probably would have asked for a different room. It was also the first time I had to pay for internet in a hotel in Boston. If this room had been half the price I paid I would have the same view point, but wouldn't be so annoyed. I seem to get more annoyed when I think about it.
Good
7.7
Pros: Everything overall was good. Room was just very small for the price. We paid a lot of money to travel from Miami, you would think they’d tried to comfort you traveling so far. Overall, good experience.
Cons: Try there best to try and accommodate visitors traveling from other states. Rooms are very small for the prices.
Excellent
9.7
Pros: Very nice hotel great location
Cons: Room size was surprisingly small
Excellent
9.7
Pros: Employees were super nice. Room is comfortable Worth money
Excellent
8.0
Pros: Cheap for location, clean rooms, nice rooms,
Cons: Construction causing issues with elevators, fire alarm, etc. No included breakfast
Excellent
9.1
Pros: The Hotel was close to everything we wanted to see. We walked or took the "T".
Okay
5.3
Pros: Location
Cons: Bathroom was very small. Room would have been ok for one on business but felt very cramped for two. The bargain rate should have been lower.
Excellent
10.0
Okay
4.5
Cons: The room I stayed was old and no good condition. In addition, it smelled bad. It might be under construction now.
Excellent
10.0
Pros: Great service and surrounding area, I had a late check after a full day of travel and attending a conference. Ended up with a room upgrade to a large room.
Excellent
8.2
Excellent
8.0
Excellent
8.3
Excellent
8.3
Excellent
8.8
Cons: The room was a bit smaller than expected
Okay
4.8
Pros: Updated rooms and clean.
Cons: We waited until 10:30 pm to get our room. They comped our breakfast but still no ideal.
Good
7.4
Excellent
8.0
Excellent
8.2
Pros: Amenities, seating, microwave and fridge requestable
Cons: Lack of free wifi. Food and restaurant too expensive.
Good
6.0
Pros: Bed was comfortable. Soap smelled great.
Cons: My room was changed to a different room when I arrived that I didn't ask for. I already payed online. It was made seem like my room was changed to something better when indeed it was worse. Bigger bed. But we lost the use of the bath tub and space. We had a very small stand up shower. I had a romantic night planned for me and my significant other and we couldn't do what we wanted. Was also charged 140 dollars with out any explanation or anything. Highly disappointed.
Okay
5.6
Pros: location
Cons: fire alarm going off at 2 am two days I was there
Good
7.1
Pros: Very good location, right next to the Arlington t-stop so was easy to get everywhere off the T. Also was walking distance from the library and newbury street, which were nice to visit. The staff was very friendly, though, and were accommodating with being under 21 (parent just had to sign and send in a form so we could stay there)
Cons: Room was very small and they were mid-renovation. We had a double bed, which was comfy, but barely had room to walk around it. Also no mini-fridge so we could not bring home leftovers for later, not that big of a deal but would have been a nice addition. Bathroom seemed decently sized but shower was quite small (thankfully we are both small or we would have been banging our elbows against the walls). Also, water ended up getting all over the bathroom floor because it had no where to go in the shower.
Okay
4.2
Pros: The bed was comfortable.
Cons: The water came out brown. There was no bottled water in the room. The room was old and tired.
Excellent
8.5
Pros: Location, next to many "sights" within walking distance and the entrance to the metro line just across the street that can take you almost anywhere. Also a host of dining options in the neighborhood. Rooms were updated but on the smaller side for the price paid. All the staff was courteous and helpful, including everyone.
Cons: The size of the room, felt cramped. Didn't include free wifi, but the paid version was pretty reliable. Don't know if it was the case in the neighborhood or just the hotel, but the water had an odd taste to it.
Okay
4.8
Pros: The hotel itself was fine. The rooms are very small.
Excellent
8.5
Pros: Friendly staff, fantastic location, clean rooms and very comfortable, reliable luggage storage... would stay again
Cons: Undergoing construction, restaurant and fitness facilities closed... plenty of access to similar amenities a few steps from hotel
Excellent
10.0
Pros: My wife and I stayed for a getaway weekend at the Boston Park Plaza and we had an amazing stay. Arriving into the hotel we were greeted immediately by staff and checkin was quick and effortless. The room was immaculate and the bed was comfortable . Before going out for the night we enjoyed drinks in the hotel bar and the staff was amazing. We would highly recommend this hotel
Excellent
9.7
Pros: Beautiful facility. Comfortable. Great food
Cons: Room was a little small but worked just fine.
Good
7.1
Pros: The staff was very nice, even the cleaning people always said hi to us. The room was cheap and you can't beat the location.
Cons: Construction started early in the morning and was loud on the fifth floor. The wallpaper was peeling up in the bathroom and there was mold underneath. They made up the beds with the sheets that were visibly dirty (not just had been slept on, but had food spilled on them.) The rooms are small. There's no desk or place to work. There was no fridge in the room.
Mediocre
3.7
Pros: Location in Back Bay only redeeming feature. $110 million redo yet very small, noisy rooms.
Cons: Family was in town for a wedding. A huge Convention was also at the hotel. Noise, noise , noise! Convention goers on our floor had noisy drunken party. Front desk could not deal with them. Offered us new room locations for following night. Our "new" room had no hot water until maintenance was called. Extremely small queen room. Hallways so wide and high, every voice heard in the room. Plumbing noisy and easy to hear voices in next room. Would never stay here again. Too many other quality hotels in the area. Missed the mark with the redo.
Okay
5.3
Pros: Good location, comfortable room.
Cons: No hot water in shower, trash under the bed. Extended wait time for check in
Excellent
9.7
Cons: Tooth paste and a tooth brush
Okay
5.4
Pros: Location
Cons: Facility was being renovated . Lobby and other amenities not available. Lots of noise, dirt and disruption. Ben there before but very disdatisfied this trip
Good
6.0
Pros: Location.
Cons: $50 charge for Valet I didn't use. Since, I have been told by a friend that the same thing happened to them. Still waiting on the refund to be processed 3 days later.
Good
7.4
Cons: Very slow elevators otherwise great hotel
Excellent
9.7
Pros: The aforementioned header might be a slight exaggeration, as I've yet to stay at all of Boston's hotels, but nevertheless, I came away duly impressed. I suffered a significant injury halfway through my stay in Boston, and the hotel staff was extremely understanding. From a fold-up bed, to wheelchair accommodation, to flagging a cab on my behalf, the folks at the Plaza exemplified the reasons why I've quickly grown fond of Boston. As an Angeleno, I say: Cheers, Boston - the next Sam Adams lager is on me. - MK
Cons: Purely nitpicking, but I felt there could have been a bit more air circulation in the room I stayed at.
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Accommodations in Boston
Airports in Boston
Landmarks in Boston
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