Overview

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DoubleTree by Hilton Boston Downtown
Best Room Service

821 Washington Street, Boston, MA 02111, United States
+1 617 956 7900

€217+

Overall guest ratings

8.3/10 Excellent
based on 1,470 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.7
  • 5.0

Good to know

  • Great reception
  • Clean rooms
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    The Doubletree Hotel Boston-Downtown, located in the heart of Boston, Massachusetts, is the newest Theatre District hotel. Walk to fabulous performance venues, Chinatown, the Boston Common, Boston's Public Garden, Tufts Medical Center and Tufts-NEMC's Floating Hospital for Children. The unique atmosphere in our Feng-Shui designed hotel reflects the influence of the nearby Asian community. Once home to the prestigious Don Bosco High School, this hotel has a rich Boston history. Our beautiful, full service downtown hotel boasts elegantly appointed guestrooms, suites, and executive level accommodations with an impressive array of in-room amenities. Within our hotel in Boston, you will find Wireless high-speed Internet, access to our 24-hour business center, and guest rooms outfitted with oversized work desks and ergonomic chairs. Many rooms feature lovely views of Boston downtown and Back Bay architecture. Our Doubletree Hotel Boston-Downtown guests enjoy complimentary access to the adjoining state-of-the-art YMCA health club, with weight and aerobic rooms and Olympic-size pool. At the Doubletree Hotel Boston-Downtown, you're surrounded by a world of cuisines in a variety of fine restaurants and only moments from the boutiques, antique stores, shops and galleries of Newbury Street. Logan International Airport is a short drive from the hotel. The New England Medical Center subway "T" stop is adjacent to the hotel which provides convenient access to all Boston has to offer. Our knowledgeable Concierge will gladly help with any transportation, entertainment, or business arrangement needs you may have. Our Doubletree Hotel Boston-Downtown provides an ideal setting for small to medium-sized groups and meetings, with comfortable meeting space and an accommodating, attentive staff. After business or sightseeing, enjoy fresh, creative menu selections in our Wisteria restaurant or relax with cocktails in our inviting lobby bar. Starbucks is also located inside the hotel providing quick access to around the clock refreshments and select food items. Experience all of Boston when you stay at the Doubletree Hotel, in this premier, downtown location. Allow our gracious staff to welcome you to historic Boston with our very special, signature warm chocolate chip cookie at check-in.

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    Hilton

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,470 reviews
    • 9.0 "Food is to die for."
      10.0 "Yummy desserts, said 100%."
      7.5 "75% were happy with the price."
      9.2 "92% loved the menu selection."
      10.0 "100% enjoyed the snacks that were offered."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "Easily accessible by car, said 98%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
      9.0 "90% were happy with the room service."
      7.5 "75% were impressed by the valet service."
    • 8.6 "Very nice wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 7.2 "Nice rooms."
      8.7 "87% said rooms were clean."
      7.6 "76% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
    • 5.0 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.1 "Value below average."
      3.4 "66% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    based on 720 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.6 "Easily accessible by car, said 96%."
    • 8.9 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.1 "Comfort level is high."
      8.0 "80% thought rooms were spacious."
      9.2 "92% said the beds were comfortable."
    • 7.5 "Nice rooms."
      8.0 "80% thought rooms were spacious."
      9.2 "92% said the beds were comfortable."
      8.9 "89% said rooms were clean."
    • 4.8 "Breakfast is below average."
      3.3 "67% said the breakfast was too expensive."
    • 4.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.1 "Value below average."
      3.3 "67% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    based on 514 reviews
    • 8.8 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Nice rooms."
    • 4.9 "Breakfast is below average."
    • 4.4 "Internet is poor."
      4.9 "51% thought it was overpriced."
      4.1 "59% said the wifi quality was bad."
    • 3.6 "Value below average."
      4.9 "51% thought it was overpriced."
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    Overall rating

    8.6 Excellent
    based on 117 reviews
    • 9.1 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 8.9 "Location is great."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 6.8 "Rooms are ok."
    • 4.3 "Value below average."

    Overall rating

    8.0 Good
    based on 117 reviews
    • 8.9 "Location is great."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.3 "Nice rooms."
      9.1 "91% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
    • 5.4 "Breakfast is mediocre."
    • 5.1 "Internet is average."
    • 4.2 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Clean rooms"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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