Hotels near Boston Logan Airport

Hotels near Boston Logan Airport

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Logan Intl (BOS) - Boston, MA, United States
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Best hotels near Boston Logan Airport

Cleanliness
9.8
Comfort
9.9
Facilities
10.0
Location
9.9
Overall
10.0
Overall 9.7 Excellent
Based on 453 reviews
Cleanliness
9.8
Comfort
9.9
Facilities
10.0
Location
9.9
Overall
10.0
Cleanliness
9.9
Comfort
9.9
Location
9.9
Services
9.7
Staff
9.7
Cleanliness
8.3
Comfort
10.0
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
9.8
Comfort
9.8
Location
9.8
Services
9.7
Staff
9.7
Cleanliness
9.9
Comfort
10.0
Location
9.9
Services
9.8
Staff
9.8
Cleanliness
9.8
Comfort
9.9
Location
9.9
Services
9.7
Staff
9.7
Cleanliness
9.9
Comfort
9.8
Location
9.9
Services
9.8
Staff
9.5

Excellent 10.0
Pros: so beautiful and quiet, it felt like home for the night.
Cons: parking was expensive!! $45 to park in their lot even after paying a lot for the room seems ridiculous
Excellent 9.0
Pros: Beautiful room very quiet in winter breakfast was delicious bed is wicked comfy
Cons: I thought the penthouse would have a soaking tub and was diasapointed to see it didn't.
Excellent 9.0
Pros: View, atmosphere, location. It has it all.
Cons: The fact that I didn’t know it existed despite being from Boston.
Excellent 9.0
Pros: The room was great. Nice big tub. Super clean. Wonderful staff
Cons: The guests in the room next to us partied/fought until ~4 am. My husband and I slept probably 2 hours. For the amount of money we spent on the room, I was expecting peace and quiet. I’m assuming there was no overnight hotel staff to enforce a quiet atmosphere
Excellent 10.0
Pros: Everything was great. No problem at all. Will come again!
Excellent 10.0
Pros: Very unique location right on the water located with in walking distance from north end of Boston
Excellent 10.0
Pros: Where to start!? Everything about this was amazing. I do not have anything bad to say about this place. The bathroom floors were heated. That says enough right there. You got everything and more for your money here. Perfect location right in between Faneuil Hall and the North End.
Excellent 10.0
Pros: Great location, excellent breakfast, and very nice room! Neighbours were a bit noisy, but otherwise everything was great.
Excellent 10.0
Pros: Fantastic staff. We stayed in the penthouse and it was very charming. Super comfortable bed. Beautiful views. The chef was amazing. Great breakfast
Cons: The only thing I would’ve like was the availability of brewed coffee. There is a keurig in the room and in the lobby downstairs. Otherwise everything was great
Excellent 10.0
Excellent 10.0
Pros: The view hands down. The size of the room was way overboard for two us but we enjoyed the room to spread out.
Cons: Can't think of anything!
Boston Yacht Haven Inn & Marina - Boston
Rated no. 1
9.7
Excellent 9.7
Based on 453 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.5
Facilities
8.7
Food
0.0
Location
9.6
Overall 9.3 Excellent
Based on 448 reviews
Cleanliness
9.6
Comfort
9.5
Facilities
8.7
Food
0.0
Location
9.6
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
9.4
Comfort
9.5
Location
9.6
Services
9.1
Staff
9.1
Cleanliness
9.5
Comfort
9.5
Facilities
8.0
Location
10.0
Overall
9.5
Cleanliness
9.1
Comfort
8.6
Facilities
9.5
Food
0.0
Location
9.0
Cleanliness
9.7
Comfort
9.5
Location
9.6
Services
9.4
Staff
9.6
Cleanliness
9.3
Comfort
9.4
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
9.9
Comfort
9.8
Facilities
8.0
Location
9.6
Overall
8.0
Cleanliness
9.9
Comfort
9.8
Location
9.7
Services
9.5
Staff
9.6

Excellent 9.0
Pros: Very clean and welcoming staff
Cons: Unfortunately someone on our floor had a dog that wouldn’t stop barking for about 45 minutes, had to call front desk to have it fixed which it was quickly.
Excellent 10.0
Pros: Huge room, great service. Top shelf place!
Cons: Nothing
Excellent 10.0
Pros: Staff
Mediocre 3.0
Pros: Harbor view but was 1000 a night for suite but only because there was supposed to be fireworks but there wasn’t any due to covid but the hotel told me too bad
Cons: Ok
Excellent 10.0
Pros: The Boston Harbor Hotel is incredible! We were greeted immediately with the kindest & most knowledgeable staff. Beautiful modern hotel, immaculately COVID clean! Harbor view from delicious Sea Grille restaurant,fabulous location
Excellent 10.0
Pros: Beautiful, extremely clean, excellent staff, quiet rooms - stunning views of the Harbor. The Classic Harbor Boatline for sailing trips and others are right outside the hotel on the harbor.
Excellent 9.0
Pros: The hotel had been open for only a week due to COVID-19 so it was very quiet. No on-site facilities were open due to the restrictions except for the Sea Grille which is excellent. The staff were also superb and relieved to be back to work. Our room was on the 15th floor as we requested and looked out over the harbor with spectacular views. We stayed for two nights in a very comfortable quiet room. The location is prime with the Seaport District, North End, Faneuil Hall, and Fort Point Channel all within easy walking distance. The Harborwalk goes directly past the hotel for an evening stroll. We would definitely return for another stay!
Cons: Really nothing besides COVID restrictions that were totally necessary and understandable and outside the hotel's control.
Okay 5.6
Okay 5.0
Pros: Too expensive
Cons: The food was not up to the billing.
Excellent 10.0
Pros: Love this hotel. Would ask for a view of the harbor next time. Excellent food and staff is wonderful. Rooms were excellent.
Cons: Boston having all the venues open but we live in unusual times.
Excellent 10.0
Pros: Tremendous location and truly five star accommodations.
Cons: No.
Excellent 10.0
Pros: View of the Harbor was amazing
Cons: No
Excellent 10.0
Pros: It was in a great location
Excellent 10.0
Pros: Location and amenities. If we asked for it we got it. Yoga mat, ice, corkscrew, and maintenance. We had one of the newly renovated rooms which was really beautiful. Fantastic view into the harbour.
Cons: Some of the new renovations were not checked thoroughly for functionality. Toilet ran and needed adjustment. The sliding door into the bathroom could not be opened or closed without significant effort. Maintenance could not fix it as the door is too heavy
Excellent 10.0
Pros: Location and Hotel
Excellent 10.0
Pros: It was a true 5 star experience
Cons: The AC in the room had a very strong fan, even when turned down low - it did not extend to the bed so it worked for me but if I had sat at the desk, it was to the point of uncomfortable. But the overall hotel experience was first rate.
Excellent 10.0
Pros: It’s location was exactly what I needed, close to everything the city has to offer.
Cons: In room dining options were a bit lacking so we ended up passing on it entirely.
Excellent 10.0
Pros: Location and Staff friendliness
Cons: Nothing
Excellent 10.0
Pros: amazing service, perfect location, clean room
Excellent 10.0
Pros: Elegant and first class
Okay 4.0
Cons: They put us in a handicapped room with no bathtub. It was disappointing. They would only switch us to a suite for $700 additional, so we were stuck in the handicapped room. I will go back to staying at the Interconty and will not use the blind buy again.
Okay 4.0
Cons: Under construction and there was no notice of that fact. Major disappointment for a so called 5 star level hotel.
Excellent 8.2
Pros: Great location on Boston Harbor. Get a room with a harbor view and you can also see the airplanes take off and land at Logan Airport - fun to watch.
Cons: Food not that good. Afternoon Tea was disappointing
Excellent 8.0
Pros: Location and atmosphere
Cons: Received a queen size not the king and there were issues with the minibar
Excellent 9.3
Pros: This was a great place
Cons: Nothing bad to say here
Boston Harbor Hotel - Boston
Rated no. 2
9.3
Excellent 9.3
Based on 448 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.4
Facilities
9.4
Location
9.2
Overall
9.4
Overall 9.1 Excellent
Based on 1,966 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.4
Location
9.2
Overall
9.4
Cleanliness
10.0
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.5
Cleanliness
9.0
Comfort
8.5
Facilities
9.5
Location
9.0
Overall
8.6
Cleanliness
9.5
Comfort
9.4
Location
9.1
Services
9.2
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.8
Facilities
9.0
Location
9.6
Overall
9.2
Cleanliness
9.6
Comfort
9.6
Location
9.3
Services
9.4
Staff
9.4
Cleanliness
9.5
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Facilities
9.6
Location
9.2
Overall
9.6
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.3

Excellent 10.0
Pros: Devon, our waiter, and his brother were so welcoming!!!
Cons: No daily cleaning or towel replenishment
Excellent 10.0
Pros: Everything
Excellent 8.0
Pros: The hotel was clean and modern, and I’ve never had a better night’s sleep in my life, but what really made our stay incredible was the staff—Dana Sr., Dana Jr., and Devon blew us away. We arrived fairly frustrated after our GPS led us everywhere but the main building (due to all of the hotel construction), which had also led to us missing our dinner reservation. These wonderful gentlemen went above and beyond to improve our evening, and they succeeded. Thank you for saving our Valentine’s weekend, guys! We will be back!
Cons: It was difficult to find the main building for check-in due to tons of hotel construction. Searching for the hotel on a GPS will send you to the old address.
Excellent 8.0
Pros: clean, family friendly, conveniently near restaurants and attractions.
Cons: while covid has created difficulty with nearly every aspect of life, it was a disappointment not having the ability to be in the hotel pool with my kids for more than one hour during our two night stay.
Mediocre 3.0
Pros: The location
Cons: The pool restrictions and system for reservation
Excellent 10.0
Pros: The location was great and everything
Excellent 8.0
Pros: Ambience was fine staff friendly
Cons: I booked for a room with a harbor and didn't get it
Excellent 10.0
Pros: The hotel is beautiful and super clean. The staff was really nice.
Cons: No
Excellent 10.0
Pros: front desk staff was very curteous and the cleanliness of the entire hotel. We didn¿t get to go to the pool but we took a walk and the staff we talked to was so respectful and helpful. My first hotel stay since the start of the pandemic, and I felt safe.
Cons: Unfortunately fhe breakfast experience wasn¿t great. We waited almost 30 minutes just to be served coffee and the waiter kept walking by our table without paying much attention. Food was great though.
Okay 4.0
Pros: Clean, parking was easy.
Cons: Their rules around the pool during Covid are ridiculous. Had I had known...and I called before arriving and was not told, then I would have never stayed here. We traveled with three kids for three days two nights and were only able to use the pool for 45 minutes.
Good 7.0
Pros: Space and showe
Excellent 10.0
Pros: literally everything it was clean , super organized , very professional you’ll love it here.
Cons: There’s nothing I didn’t like about it everything was perfect once again
Excellent 10.0
Excellent 10.0
Pros: Great hotel. Pool is open!!
Cons: No in-room coffee b/c Covid. Not a deal breaker, more as an FYI.
Excellent 10.0
Excellent 10.0
Pros: Warm welcome after arriving late due to a flat tire on the interstate, Also were offered a late checkout so we could leave straight to the airport
Excellent 8.0
Cons: Was not advised when we checked in that we needed to ask for the room to be cleaned for the day. Normally, the rooms get cleaned automatically. In this case we went one day without having our room cleaned
Excellent 10.0
Pros: Staff was fantastic - super helpful with anything that came up with advice for things to do! Policies made the stay comfortable with everything going on.
Poor 1.0
Pros: The view
Cons: Total disaster. Rude and offensive staff. Non-functioning telephone. Frustrating TV remote and microwave. No clock. The high point - a mildew ridden mattress which caused post nasal drip, watery eyes and violent, non-stop sneezing. Miserable experience.
Excellent 10.0
Pros: Everything , beautiful place kind people just a great awesome time that I had in that hotel the lay out , the security , everything was amazing
Excellent 10.0
Pros: amazing view and location.
Excellent 10.0
Pros: super clean and quiet, nice location, I will comeback and recommend this hotel.
Poor 1.0
Pros: Front desk staff were friendly and accommodating. Neglected to tell me about the $50 fee for using their valet service. To top it all off, the valet had scratched the right front light lens and popped the bumper cowling. I called but they don't care.
Cons: Didn't tell me about $50 valet fee.Valet scratched my right front light lens and popped the bumper cowling.Sent the security guy photos they said they would investigate.They didn't follow up- when I did got a text that said we're not doing anything.
Okay 5.0
Cons: A fowl smell coming from the bathroom sink....smelled of vomit. My room number was 611.
Okay 5.0
Pros: The location
Cons: The description and pictures of the room were exaggerated did not look the same in person. Also The description did not not obviously state that there was a 40$ a night charge for parking.
Good 7.0
Pros: the area, close to the seaport, a lot of good restaurants. I liked the quite atmosphere.
Cons: We had a power outage for few hours, and it delayed my work and studies in the room.
Good 7.0
Pros: Good location, clean.
Cons: Paid for an upgraded room but it was very average.
Excellent 10.0
Pros: Location was convenient to what we wanted to do
Poor 1.0
Pros: Complete disaster with housekeeping daily
Cons: Service
Okay 5.0
Pros: location
Cons: They added a hotel "service fee" to my supposedly prepaid stay. Bah. You should disclose the total cost when booking.
Good 6.0
Pros: Location
Cons: We were 2 sober 60 yr olds. Went to lounge at 9:45 pm. Ordered drink at service bar, didnt realize there was wait service. Sat at high top. Waitress rude. She came to our table once to retrieve previous guest check. No greeting. Never checked on us.
Okay 5.0
Pros: Location
Cons: Nothing extraordinary considering the cost
Good 6.0
Pros: Great location to all seaport area attractions. Convention center and S. Station walking distance. Beautiful public spaces and a great restaurant.
Cons: I dont like prepaying for a room with a king size bed then checking in later at night and find out it's been given away. It's been paid for!! Put the room aside. Not right.
Good 7.0
Cons: Hotel needs updating and breakfast buffet was mediocre. Very few choices.
Excellent 8.5
Excellent 10.0
Poor 1.0
Pros: Worst experience ever. In terms of service this hotel is a random motel. I requested support because I was feeling sick and they did not even care. Noisy rooms and A/C.
Cons: I requested a late check out for 2pm since I was feeling extremely bad with fever and need to rest for a while before leaving to the airport and the staff said NO because they were fuilbooked. I then asked for 1pm and they refused. Could not they support?
Excellent 10.0
Good 7.0
Pros: Right I the Waterfront
Cons: Poor staff service because they don't work for tips
Excellent 8.5
Excellent 9.4
Pros: Staff was just very friendly and made us feel welcome. Location was very nice on the waterfront, many things to do walking distance.
Good 7.0
Pros: it is quite.
Cons: it didn't amaze me
Good 7.0
Pros: Cleanliness of the facility as a whole and responsiveness of the staff were excellent.
Cons: Children running up and down the hall early in the morning. Once or twice I could've handled, but it was ongoing. I would expect children to be monitored and controlled in an establishment such as this. Also, doors closing loudly and constantly.
Good 7.0
Pros: Quick check in
Cons: Expensive for the quality, a business hotel Food marginal
Excellent 10.0
Pros: We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!
Excellent 10.0
Pros: "Full-service", with convenient tip-inclusive billing. This eases a minor business travel headache. Great location and facility.
Mediocre 2.0
Pros: Brand new hotel friendly staff and rooms were very nice
Cons: Yes everyday I stayed there was a problem with my door. The electric scanner wasn't working I had to go down to the front desk several times. Sunday morning and Monday morning they woke me up around 7:30am replacing the battery or testing out the doorbell
Excellent 8.0
Cons: No heat
Good 7.1
Cons: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway
Excellent 8.8
Cons: I thought the rooms were small especially for a family of four.
Okay 4.0
Pros: The room is clean but you can hear the noise such as TV sounds or vacuum noise from other rooms. The location is quite good as you can find a lot of restaurants nearby. It's right next to the T-station if you want to take subway.
Cons: The front desk staffs are not very helpful. When I told them I left my pillow in the room after checked out, they make two calls and told me that their staffs can't find it and I can call back to the hotel later if I want. They don't seem to care at all.
Excellent 10.0
Pros: Great stay. Had an event at Seaport World Trade Center. Would stay again
Excellent 9.7
Pros: Everything was perfect! Great service, brunch was delicious! Gym was Great too.
Cons: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.
Excellent 9.4
Pros: The location was good to see Boston & get to our cruise.
Cons: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.
Excellent 10.0
Pros: The Seaport Boston Hotel seems to have been recently upgraded, as the rooms are quite modern, comfortable and well maintained. The bed was very comfortable and I appreciated the bedside buttons to set the door to privacy, and turn off the lights. I was also impressed by the hotel's environmental focus. There were two bins in the room--one for trash and the other for recycling. The customer service was great and I also liked that tipping is not allowed. Gratuity is automatically included in the restaurant (just 18%) and the doormen do not accept tips for helping with bags. I also used the business center and was surprised to find that use of the scanner, copier and printers was free. I was able to print documents for a presentation for free. I had a great experience as this hotel and would highly recommend it to others.
Cons: I don't have any criticisms of this hotel!
Seaport Hotel Boston - Boston
Rated no. 3
9.1
Excellent 9.1
Based on 1,966 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.2
Facilities
8.8
Location
9.5
Overall
8.8
Overall 9.0 Excellent
Based on 2,820 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
8.8
Location
9.5
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
10.0
Comfort
6.0
Facilities
8.0
Location
10.0
Overall
6.0
Cleanliness
9.4
Comfort
9.2
Location
9.5
Services
9.0
Staff
9.2
Cleanliness
9.3
Comfort
7.0
Facilities
7.6
Location
9.0
Overall
7.6
Cleanliness
9.4
Comfort
9.5
Facilities
9.1
Location
9.2
Overall
9.1
Cleanliness
9.5
Comfort
9.2
Location
9.5
Services
9.0
Staff
9.3
Cleanliness
9.5
Comfort
9.3
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
9.3
Comfort
9.1
Facilities
8.7
Location
9.3
Overall
8.9
Cleanliness
9.3
Comfort
9.1
Location
9.2
Services
8.6
Staff
8.9

Mediocre 3.0
Pros: Location
Cons: Toilet splash didnt work & whole night we heard water flow from bathroom.
Excellent 10.0
Pros: I loved the snacks and water. That really made my day and the day after that and the day after that:) Also, providing real glasses to drink out of was nice. The friendliness and helplessness of the staff was exceptional.
Cons: No mini fridge. Ice machine not on the same floor, nor was it indicated that it was on 9 and 11. Also, tried to use the phone to call down and it didn't work.
Good 7.0
Pros: Staff was exceptionally helpful and polite and room was neat and nice
Cons: There were rose pedals on the floor that were missed in cleaning and hdmi was unplugged from tv
Excellent 10.0
Pros: Good and central location, there are a lot of different businesses and places nearby. Nice looking and perfectly clean lobby. Helpful and friendly hotel workers. Before my arrival I made a few requests and I got the room I wanted and also got a free upgrade to a better type of room. Availability of early check-in and later check-out. Big and fast elevators. My room (#909) was big, nicely designed and perfectly clean. I enjoyed the big windows, which allowed for a lot of day light into the room. Free snacks and water in the room. Nice big bathroom with a large shower stall. Good quality bathroom amenities. Fast Wi-Fi. The hotel is pet friendly, and there is no fee for pets.
Cons: Nothing really to mention here. The hotel is great! The only one thing I did not enjoy much was the uncomfortable mattress which was super soft. According to management they were updating all mattresses soon. Also, I did not really like the pillows.
Excellent 10.0
Pros: Staff was super friendly. Premises was clean, and I like that they left extra masks and hand sanitizer in the room for you. Great space for a room (I got the king executive, or something like that). Very trendy.
Cons: shower got warm, but not as warm as i'd like it to.
Excellent 8.0
Cons: The room was on the small side.
Excellent 10.0
Pros: Conveniently located to almost all attractions. Walking distance. Even fir winter weather.
Cons: No
Excellent 10.0
Pros: Clean, friendly, and right next to where we needed to be.
Cons: No
Excellent 8.4
Excellent 10.0
Pros: Hotel location and convenience
Cons: location
Excellent 8.0
Pros: Location, location, location. Easy to get to everything. We didn’t even need a car.
Cons: For the price, room was small and cramped.
Excellent 8.0
Cons: Room had a strange layout, was very dark. Only had 1 window to an inner courtyard, very dark.
Okay 4.0
Pros: Nice staff let us check in early. Had no problem with us hanging out in the lobby when our flight was delayed.
Cons: REALLY tiny room. Kind of a snooty vibe, even though the "Downtown Crossing" neighborhood is a little sketchy. Be careful walking around at night!
Excellent 9.0
Pros: The location
Cons: The bathroom door was a sliding wooden door that does not lock and staying with multiple people where a bathroom door doesn't shut/lock probably was the only odd thing
Excellent 9.7
Cons: Menu options and Room Service could be better (and available 24/7), instead of limited until 11 pm
Excellent 10.0
Pros: The staff was AMAZING! The hotel was clean, comfortable and beautiful. And the location was perfect for where we wanted to walk to. I would definitely recommend it and will stay there again! Hotel employee went above & beyond to help us &
Good 6.0
Pros: It was conveniently located.
Cons: The room is small and the 20 bucks per day fee for internet and gym is not worth it.
Good 7.0
Pros: Bellhops, valet & room service staff were top notch. I had a problem checking in. They noticed & tried to make up for inflexible front desk.
Cons: Checking in was a problem. Front desk was inflexible. Woman who appeared to be the manager came out & she actually snapped at me. I was shocked. Another person at front desk tried to tell me that something that was a hotel policy was a law.
Excellent 9.0
Pros: Liked the location, price was right and I loved the little cafe next door. Staff was great as well.
Cons: Rooms were a little small, but we were not in them that much anyways .
Excellent 10.0
Pros: Polite and helpful staff.
Cons: All the crack heads a block away.
Okay 5.0
Pros: Great location
Cons: I asked staff for a quiet room. The staff placed me next to housekeeping. I was awakened constantly due to opening and shutting of the housekeeping door. I mentioned this to the same staff member at checkout. There was no sympathy.
Excellent 9.0
Pros: The bed was very comfortable.
Cons: There was a column right next to bed. I tough it was weirdly placed.
Excellent 10.0
Pros: Great location in the theatre district. Crisp, clean, modern.
Cons: I wish that it had a fridge in the room. The internet was slow.
Excellent 10.0
Pros: Great location - walking distance to so many things!
Excellent 10.0
Excellent 10.0
Pros: The hotel is super clean with without a doubt the most comfortable beds I have ever experienced.it is almost on the freedom trail and so close to the common it is in easy walk of Quincey market and both cheers pubs and all tourist stops are easily assessable by one of the tour bus at bottom of market .worth every penny
Cons: Ok to be picky no restaurant mostly coffee shops and food concession s but this encourages you to go further and Boston is easy to get about .ok bar is limited but what they do offer in very good but it's no pub .old fashioned. is outstanding but only few bottled beers no draft
Excellent 10.0
Pros: Beautiful room with an awesome mattress! Fancy hotel right in the heart of downtown. Definitely recommend.
Excellent 10.0
Pros: Chic hotel with very comfortable rooms and excellent customer service.
Cons: It's hard to think of anything we didn't like
Excellent 9.4
Pros: Great location, central to most attractions. Very polite and helpful staff
Cons: Ice machine was broken, but these things happen.
Excellent 9.4
Pros: Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice.
Cons: Jeez, the standard rooms are tiny with hard to access closet and no side table on one side of the bed. We were offered a larger room for another $40 and should have taken it!
Excellent 9.7
Pros: Convenient, clean, very nice, sleek, efficient
Cons: Tight rooms for two travelers with large bags
Excellent 8.0
Pros: Tasteful and modern décor, beautiful details, friendly staff, comfortable beds, location, complimentary bottles of water
Cons: TV program transmission quality was spotty. Glass shower screen led to wet bathroom floor and soaking bath mats after every shower. Ice machine hard to locate and not on every floor.
Good 7.4
Pros: The Godfrey is very Modern, ideally located and the staff is super friendly. ( Except for the manager on duty when I checked in.)
Cons: Booked a two bedroom with a third party site,didn't have that option so I called up the hotel to see if there was an option. Was told to just mark in underspecial request and they would have it for me. When I checked in was given a small King size room and says that's what we booked. Told the manager who talked to us what happened and she says we never made the request. I pulled up the reservation on myphone and showed her the request, then she says its first come first serve basis. Only room left for the night was a $80 upgrade was a four class upgrade to a suite which was much bigger and had two TVs, so I took it, had no other option. Walked into the room and if that was a four class upgrade I would hate to see a regular room. Room was very small, only one TV. Don't get me wrong, hotel was very nice. Big screen TV,nice showers and towels, but felt very very very cheated. Along with the $52 for parking it was like spending $600 a night for a small room.......Really??
Good 6.2
Pros: The location
Cons: First room far to loud (trucks unloading / loading 5 am); second room not so loud, but still noisy. Strange inventory: No hooks to hang coats etc. Only one shelf for shirts in the wardrobe, no other furniture witgh drawers (underware etc.) half of the wardrobe full of ironong board. No hooks to hang bathrobe and bigger towels in the bathroom. small selection at breakfast, every day the same. Loud music allready at breakfast. No bowls for yoghurt and esreal to mix, except small plastic cups. All breakfast cups, spoons etc. plastic (lots of vaste) hardly any tables to eat breakfast (sofas. lounge chairs etc.) Over all feeling like a grown up youth hostel
Okay 4.5
Pros: Breakfast, decor, location, comfortable bed.
Cons: Waking up to a 45 degree room and being told that a refund was not possible. They did provide a space heater, but after a few hours it only raised the temperature to 49 degrees. No refund?! The Godfrey said I have to get the refund through the website. I expect a runaround.
The Godfrey Hotel Boston - Boston
Rated no. 4
9.0
Excellent 9.0
Based on 2,820 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.2
Facilities
9.5
Location
9.4
Overall
9.6
Overall 8.9 Excellent
Based on 395 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
9.5
Location
9.4
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
5.0
Location
5.0
Overall
10.0
Staff
5.0
Value for money
4.5
Cleanliness
9.3
Comfort
9.2
Location
9.5
Services
9.1
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.2
Location
9.4
Services
9.1
Staff
9.1
Cleanliness
9.5
Comfort
9.6
Location
9.6
Services
9.3
Staff
9.4
Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
9.1
Comfort
8.4
Location
8.9
Services
8.3
Staff
8.6

Excellent 8.0
Pros: The hotel was exactly what we needed! The staff was great and it was super clean! We just wish there was a hot tub but other that that it was perfect!
Cons: Having a hot tub
Excellent 10.0
Pros: Literally everything, even with the Covid restrictions.
Good 7.0
Pros: Food was close
Cons: Noise upstairs hotel was empty went there to get away from kids and dogs for a day and noise upstairs was unsatisfactory for us Lady said we had view of ocean looked out the window and there was a guy sleeping in this long ally way
Mediocre 3.0
Pros: It was a basic hotel.
Cons: I was very specifically looking for a hotel room with a bath tub. On the listing it sia hat the room had a bath tub and I paid way more for space I didn’t need because I thought I would be staying in a room with the proper amenities. There was no bathtub and honestly it ruined my entire stay.
Excellent 10.0
Excellent 9.6
Excellent 10.0
Pros: Close to the Garden and the North End. New, clean, and everyone was friendly. Fitness center was well equipped, not crowded on a Sunday morning..
Cons: We were on the Zakim bridge side and could hear traffic below, but it wasn't too bad. We were on the 9th floor, and it might be louder on lower floors. Starbucks in the lobby for breakfast was OK, not great.
Excellent 10.0
Cons: Not having free parking
Courtyard by Marriott Boston Downtown/North Station - Boston
Rated no. 5
8.9
Excellent 8.9
Based on 395 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
8.6
Food
7.5
Location
9.1
Overall 8.8 Excellent
Based on 1,811 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.6
Food
7.5
Location
9.1
Cleanliness
9.1
Comfort
8.8
Facilities
8.5
Location
9.4
Overall
8.8
Cleanliness
8.0
Comfort
9.6
Facilities
9.3
Food
6.5
Location
9.6
Cleanliness
9.1
Comfort
8.9
Location
8.9
Services
8.8
Staff
9.0
Cleanliness
9.3
Comfort
9.1
Facilities
8.6
Location
8.4
Overall
8.7
Cleanliness
8.7
Comfort
8.5
Facilities
8.3
Food
8.5
Location
8.4
Cleanliness
9.2
Comfort
9.2
Location
9.3
Services
8.9
Staff
9.1
Cleanliness
9.3
Comfort
9.1
Facilities
8.7
Location
8.7
Overall
9.4
Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.1
Overall
8.4
Cleanliness
9.0
Comfort
8.8
Location
8.9
Services
8.4
Staff
8.9

Excellent 9.0
Pros: Amazing views of airport and city skyline you’d never see normally. Great modern rooms. Perfect easy stay
Cons: Dirty hallway carpets
Excellent 10.0
Pros: After a long day of travel we were warmly greeted by Sean the night manager and were given a beautiful room with a harbor view and view of the city that was to die for. It was a lovely stay.
Cons: Loved everything. Our stay was restful and perfect.
Excellent 10.0
Pros: Everything
Cons: Ferry wasn’t running
Good 7.0
Cons: One of the rooms smelled like smoke
Excellent 10.0
Pros: The staff was amazing and efficient. The food at the restaurant, although expensive as to be expected. The sweeping view of the city was gorgeous. Quick shuttle to airport.
Cons: Nothing
Excellent 9.0
Pros: Friendly staff especially Shawn!
Cons: Distance to DT and lack of living stuff
Excellent 8.0
Pros: The view of My room
Cons: The price a little bit high.
Excellent 10.0
Pros: Cleanliness
Cons: Parking was charged $25/day whichbis expensive
Excellent 8.0
Pros: I felt safe everywhere in the building except the restaurant.
Cons: The restaurant was full, even though it was socially distant. People were loud, laughing and spreading germs without masks in my opinion
Excellent 9.0
Pros: Staff were incredibly flexible, accommodating and friendly!
Cons: The food in the restaurant was mediocre.
Excellent 8.0
Pros: Location is good.
Cons: They charge me additional 8 dollars without telling me the reason.
Excellent 9.0
Pros: The view was excellent
Cons: They tried to charge me for a movie that was purchased after I had checked out But they did refund me without any issues for it after I called
Excellent 10.0
Pros: Location and shuttle to airport were great. Staff was very friendly.
Okay 4.0
Pros: Elevators were quick
Cons: The smell of pot,and I was put in a different hotel,not sure why
Excellent 9.0
Pros: The view. Definitely the harbor view. One of the best I have stayed in Boston.
Cons: I was seriously disappointed that I didn’t have a mini fridge in my room... I had to throw away a lot of fresh fruits and drink warm beverages.
Excellent 10.0
Pros: It was a beautiful room. Nicely remodeled.
Cons: The room lacked a nice view. I was looking a the building next door.
Excellent 8.0
Pros: The staff was very nice. The restaurant was surprisingly good. The view from the glass elevators and our room was nice (albeit, we paid extra for it). The walk along the water was convenient and refreshing. The hotel is literally in Logan airport.
Cons: The walls are thin. I heard people in the halls and other rooms. Also heard room doors closing. Some actually shook the lamps in our room.
Good 6.0
Pros: The customer service was not up to par. I came in on the 17th earlier than my estimated arrival time. They pushed back my arrival time to the following day before making me lose a day of my three night stay. They were more interested in money .
Cons: Interested in making money instead of providing good customer service. This was my worst hotel experience in over 30 years.
Excellent 10.0
Okay 5.0
Pros: Nice room
Cons: Restaurant and lounge were closed so no place to eat.
Good 6.0
Cons: Paid extra for harbor view. Room was on 3rd floor. Had a nice view of air conditioner and roof
Good 7.0
Pros: location
Cons: no
Poor 1.0
Pros: This is usually our go to in and out of Logan, we love the water taxis and the location.
Cons: The fire alarm went of at 3 am. Then again at 4:15 am. The staff made no offers of compensation or complementary anything to make up for the property’s system glitch. It really sucked.
Mediocre 3.0
Pros: The views, the outdoor patio for dining
Cons: $46 to park, $30 a person for a breakfast buffet that is the same quality as other hotels free breakfast, bathrooms need updating, can not hear airplanes from the nearby airport - but you can hear a kid whining about his brother using his toothbrush at 5a
Excellent 8.8
Pros: Amazing breakfast Front desk staff provided us with a voucher due to a delay in our room being ready Very nice concierge and front desk staff
Cons: Our room was not ready in time, and they were (I think) short a duvet when they were preparing it, so they put two flat sheets on the comforter instead of a duvet. This was a minor annoyance.
Okay 5.0
Pros: View of Boston
Cons: Expensive food
Mediocre 3.0
Pros: View from hotel is good apart from no water offered chargebal 4 USD per bottle no complimatry
Cons: Nothing like
Okay 4.0
Pros: Clean and so close to the airport
Cons: They actually charged me to park my car there. absolutely ridiculous especially after the amount I had to pay to be so close to the airport.
Good 6.0
Pros: The room was noisy and it took 40 minutes to get a comforter to the room.
Cons: The room had paper thin walls
Good 7.4
Pros: Outstanding views of Boston.
Cons: Very pricey. Clock could not be reset and almost made me late for a meeting. TV channels kept losing signal.
Mediocre 3.0
Pros: Location next to airport
Cons: Reception tried to force me to pay extra for a room that was pre-paid, non-refundable. Bathroom was worn, dirty tiles in shower, old shower curtain. Definitely not up to Hyatt standards.
Okay 5.0
Cons: The parking fee was too high.
Good 7.0
Pros: Location
Cons: Parking way over priced.need to let customers know in advance of high parking cost.could have picked up rental car in morning and saved big.
Okay 4.2
Pros: The location.
Cons: No microwave. No fridge. Peeling paint in bathroom. Wet carpet outside the bathroom causing an offensive aroma. Thankfully, it was a short trip. No redeeming value except its location.
Mediocre 3.0
Pros: The view
Cons: Well when I got there had problems with tv took a long time for them to get back to me. Slept horrible there was something wrong with Air kept making loud noise, so at 3 AM I had to shut it off it was so loud. I also wanted a glass of wine to relax in rm
Mediocre 3.0
Pros: Convenience: Very close to the airport, yet windows are thick enough that I barely heard anything.
Cons: Additional cost: $46 dollars per night to park a car? Also, an additional $30 for a view of the city. I'm ok with the lesser of the two views, but wasn't happy with the $46 fee to park a car. It's not like the hotel is in downtown Boston !
Excellent 9.5
Good 6.0
Pros: It was close to the airport and made it easy.
Cons: We waited in the lobby for almost 45 mins when we were told upon check-in that it ran every 15 mins.
Good 7.0
Pros: Views in either side are awesome!
Cons: Can get confusing to drive in there as gps goes out during the tunnels
Poor 1.0
Pros: It was close to the airport and had a shuttle to take us there in the morning.
Cons: The food and service at the lobby restaurant. The lid of the toilet would not stay up, the vent in the bathroom did not work, the tub did not drain while showering and we woke up to pungent smell of cigarette smoke at about 3am.
Poor 1.0
Pros: Not much
Cons: Parking ridiculous....over $40 for six hours. Unbelievable. Other hotels in the are have free parking!! Not helpful at front desk.
Excellent 8.7
Okay 5.0
Pros: Room
Cons: Hotel staff
Okay 5.0
Cons: It seemed that room was not cleaned properly: someone's lipstick on a glass, dirt spots in the shower, coffee spills on the table
Good 7.0
Cons: Parking charges are never mentioned in the ad in addition to room charges
Okay 5.0
Pros: The front desk staff were courteous and professional and the check in process was flawless.
Cons: Higher than expected alcohol prices. Aloof bartender. Dirty bathroom.
Excellent 8.8
Pros: location close to airport and good view of harbor. Staff.
Cons: Anything other than sleeping and Wifi is expensive: Breakfast $25/person, parking $44/night. Room rate was fine, extra costs painful. Would not stay again, unless extra costs lowered.
Good 7.0
Pros: The harbor view was amazing and it was so close and convenient to the airport.
Cons: The room was cold, the comforter was thin, there was a random pillow case wadded in the center of the 2nd bed on top of the comforter, the bathroom counter needed cleaned and the shower head was old and had hard water buildup.
Okay 5.0
Cons: A charge for bottles of water in the room.
Okay 5.0
Pros: I was able to get a room where I could look out the window at the water instead of looking at the airport and all the planes that fly in and out
Cons: Wedding both days of my stay and hotel bar staff seem more eager to assist those attending the wedding than others, like myself, who were not. Also, there wasn't a separate area for wedding to drink so while I was eating I had a group of people over me.
Poor 1.0
Pros: Very small No view No tub
Cons: We were lied to about parking. We were told we would be Givin a voucher to cover the parking expense across the street. The voucher was for $2. Parking was $36. We will never use your services again.
Excellent 9.1
Pros: The room and service were good in general.
Cons: No working desk was placed in room (the TV table has a surface and a chair but it is not comfortable to use as a working desk). Not enough outlets of electricity and USB were available to connect all of our phones, tablets and computers. The room is a bit overpriced for what it is. Place more vending and ice machines in every floor.
Good 6.0
Pros: Great staff
Cons: They were over sold and didn't have a regular room for us. Ended up in a meeting room.
Excellent 9.1
Pros: Excellent location for airport, lovely staff, Wonderful room.
Cons: The price
Excellent 10.0
Pros: Nice and convenient place for an overnight layover. Easy access to the airport on the hotel shuttle.
Excellent 9.1
Pros: If you want to be close to the airport and not break the bank, this is the place to stay. There's a free shuttle that runs rather frequently. The front desk staff was very friendly and informative. The room is a bit outdated, especially the bathroom, but for the price it's what I expected. I would definitely stay here again.
Mediocre 2.8
Pros: clean hotel
Cons: Awful service. We were charged twice for one room and we are still waiting for the hotel to do something. Afyer they lasted about half an hour trying to find our reservation, they made a new one and charged twice after we stayed for only one night.
Good 7.7
Pros: Great staff, views, nice amenities. Nice alternative to downtown and Back Bay hotels.
Cons: Cabs to/from Back Bay, etc. can get pricey.
Good 6.2
Pros: Rooms were modern and clean. Views were great.
Cons: Parking situation was horrible. The cost was extremely high, and the process to get in and out of the parking lot was inefficient.
Excellent 8.5
Pros: Extremely convenient to the airport and great shuttle service. Room was very clean and comfortable
Cons: Being extremely convenient to the airport, it was a hassle to get into town to do anything or eat anywhere other than the hotel.
Good 7.4
Pros: Great views of city and harbor. At the airport.
Cons: Very expensive. Restaurant is very pricey.
Excellent 8.2
Pros: View of airport and Boston Harbor Clean and comfortable
Cons: Expensive
Excellent 10.0
Pros: We chose the Hyatt on the Boston Harbor in order to drop off our rental car before catching our plane early the next morning. It is very close to Logan. The timing was perfect and we got a restful night's sleep before departing the next day. The shuttle to and from the airport was very convenient.
Excellent 9.1
Pros: Clean everywhere. Staff is top notch and friendly.
Cons: You get the best but you pay for it too.
Good 7.7
Pros: The view from the hotel is beyond words. The staff was great and very accommodating. Rooms were clean and beds are comfy and cozy.
Cons: I was booked for a Thursday & Friday at $249. Then, found out I would be able to be there Wednesday evening too. I was charged $525 for Wednesday night. Thought the hotel would've charged me the same rate as the other 2 nights and was a bit disappointed that they didn't so that was a drawback
Good 7.3
Pros: Comfortable. Easy water taxi to downtown waterfront.
Cons: City bus and subway not easily available. Water taxi ok in good weather only. Few options on eating.
Hyatt Regency Boston Harbor - Boston
Rated no. 6
8.8
Excellent 8.8
Based on 1,811 reviews
Details
Reviews

Cleanliness
9.8
Comfort
9.3
Facilities
9.3
Food
8.5
Location
9.9
Overall 9.1 Excellent
Based on 58 reviews
Cleanliness
9.8
Comfort
9.3
Facilities
9.3
Food
8.5
Location
9.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.1
Location
9.8
Services
9.1
Staff
9.3
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
8.8
Staff
9.0
Cleanliness
10.0
Comfort
9.6
Location
10.0
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
8.5
Food
8.5
Location
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: I did not utilize the available breakfast. Location was outstanding. Everything was excellent!!
Excellent 10.0
Pros: everything including facilities, staff, location, etc.
Cons: nothing
Excellent 10.0
Pros: Location is perfect. History of the building is fascinating.
Cons: The air conditioning system is tricky. Better ask the staff to explain it and put it on auto.
Poor 1.0
Pros: Nothing
Excellent 10.0
Pros: The location was perfect, the staff was great, they had activities for those staying in and the price was high but considering everything that you get I think it's worth it.
Cons: Maybe having a complimentary breakfast.
Good 6.0
Pros: I wish there was a real restaurant and bar in the hotel. Bar was lacking and bartender was a bit grouchy.
Mediocre 3.0
Cons: we had a small favor to ask, which they first promised later refused.
Excellent 9.0
Pros: The rooms were large and well equipped. The beds were comfy. The two-story rooms made them feel more like a suite than regular room and the high ceilings and architectural elements of the historic building are lovely. The location is unbeatable.
Cons: It was hard to regulate the room temperature and the HVAC was a bit noisy.
Excellent 10.0
Pros: LOCATION LOCATION LOCATION
Cons: No
Excellent 10.0
Pros: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.
Good 7.7
Pros: The location cannot be beat if you want to be close to Quincy Market/North End/Downtown. Also, all the rooms are suites with a spacious living space. This is also a historic building so be sure to browse the museum quality displays throughout the lobby and hallways. Don't miss the observation deck!!
Cons: Bathroom was tiny - I understand wanting to have access from bed and living rooms but that doesn't really work in a 'smaller than average' hotel bathroom. Take out the big dining table, change to a drop leaf and steal 6 feet to expand the bathroom. Btw, if you are a light sleeper, request a high floor.
Marriott Vacation Club Pulse at Custom House, Boston - Boston
Rated no. 7
9.1
Excellent 9.1
Based on 58 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
8.8
Location
8.6
Overall
9.2
Overall 8.8 Excellent
Based on 737 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
8.8
Location
8.6
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Location
8.8
Services
9.0
Staff
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.2
Location
9.6
Overall
9.6
Cleanliness
9.3
Comfort
9.1
Location
8.5
Services
8.8
Staff
9.1
Cleanliness
9.1
Comfort
9.2
Facilities
8.6
Location
8.3
Overall
9.3
Cleanliness
9.4
Comfort
9.1
Facilities
9.0
Location
8.4
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Location
8.3
Services
8.8
Staff
8.9

Excellent 10.0
Pros: Everything was great. Apart from payment difficulty, everything went well.
Excellent 9.0
Pros: proximity to airport, shuttle service, good prices in restaurant
Cons: I was looking forward to a bath when I arrived, but room only had a shower.
Excellent 10.0
Pros: Front Desk Staff .. they were a gem! Knew all the answers to our question on where we wanted to go. Your Shuttle staff was the best as well. Our plans were altered at the last minute and we had to stay there another day, which was lovely as well. The 6 inches of snow on our second day was a bonus.
Cons: I liked everything. no complaints about anything.
Excellent 10.0
Pros: Staff was exceptional. Hotel definitely adheres to the COVID cleanliness policies. Always cleaning!
Cons: Small item but still... shower head needed to be replaced and seemed cheap for this establishment. Sprayed water all over due to not being maintained or replaced, but this would be the only item.
Excellent 10.0
Pros: When we wanted to go somewhere we asked front desk.. They knew everything...
Excellent 10.0
Pros: It is close to the airport and easy to get to!! The staff is so friendly and helpful. The lobby bar and restaurant has a great Caesar salad.
Excellent 10.0
Pros: Beautiful hotel, room very clean and bed comfortable. Staff very accomodating.
Cons: Wish they served breakfast.
Excellent 8.0
Pros: The fact that it was easy to get to and close to the airport.
Cons: Not a matter of dislike as much as it is too bad there was not any real choices as it pertains to the eatery inside or anything close. This location needs choices as the down town is very limited to parking and access to eateries.
Excellent 9.0
Pros: The location was awesome.
Cons: They did NOT offer a complimentary breakfast.
Excellent 10.0
Pros: Shuttle was ready to go at 3:30am and got us to the airport nice and quick. Perfect option for an early flight. Staff were all friendly and attentive
Excellent 10.0
Pros: I had to stay for two days due to a storm and not wanting to miss my flight. I felt right at home. Everything was pleasant and clean and staff all very helpful and kind.
Cons: I cannot think of anything I would change.
Excellent 10.0
Pros: Airport shuttle, location.
Excellent 10.0
Pros: Prompt pick up from the airport after a long intn flight and late arrival
Cons: Of course I would have preferred to pay less for my 8hr stay!!!
Excellent 8.8
Pros: Breakfast was great
Good 6.0
Pros: The people there were helpful and kind
Cons: The room had a musty smell
Excellent 8.0
Pros: Very convenient access from terminals A and E by foot through covered bridges.
Cons: There was no security in the hotel. The easy access bridge from the airport brought people without control directly into the 2nd floor. There were people that were not guests in the hotel using the meeting area restrooms to wash themselves. Plus elevator access to the room floors was possibly without a room key.
Poor 1.0
Pros: Nothing really I got hurt customer was not great and I still am waiting to speak to the GM of hotel never again
Cons: Poor customer service I got towel metal frame fell onto head...
Good 7.0
Pros: The bed was nice
Cons: Very expensive for so far from downtown Boston. Microwave would not work and there was no other microwave apparently to replace it with even though the hotel was barely booked
Good 7.0
Pros: nice and convenient for the airport
Cons: very surprised that the kitchen closed at 10pm. I would expect an airport hotel to have longer catering hours than this
Excellent 10.0
Cons: Nothing!
Excellent 10.0
Pros: Friendly Staff I was traveling with my sister (the option above is not available)
Cons: Nothing
Mediocre 3.7
Cons: Room wa freezing when we arrived; turned up heat but wasn't getting warm so had to jack it up to 73 degrees before it started to feel warm. Forgot to turn it down before going to bed and woke up sweltering. Turned it down but couldn't go back to sleep then. Had to be up at 5 to catch our plane so was relying on the coffee maker in our room but it was broken and I kept having to hold the power button on for it to work. Ran out of time and wound up going downstairs to buy coffee instead. Toilet paper wasn't folded into points in the bathroom so concerned that the cleaning was either overlooked or not done thoroughly. Also, have never stayed at a Hilton that didn't have some sort of breakfast available. Very disappointing.
Excellent 9.7
Pros: Beautiful hotel, especially that entrance and chandeliers. Modern, fresh, clean. Helpful and friendly staff. Thanks!
Cons: Only disappointment was the lack of Hot tub in the Pool area.
Good 7.0
Cons: The remote control for television was not user friendly. Light switches were confusing for 80 year old
Good 6.0
Cons: Terribly expensive for what it was Waaaaaay overpriced. Would not stay there again.
Excellent 10.0
Pros: The restaurant's food was really good. We ate both a breakfast and evening meal. Superb! 'The staff at the check in/out desk was superb! We would definitely consider staying there again.
Cons: I can't think of anything that we didn't like.
Excellent 9.4
Pros: The hotel is located in my hometown of East Boston.. It's beautiful with a great staff and perfectly located for all my Boston needs.. if they can keep their rates affordable, I will make this place my home when I visit a few times a year.
Cons: N/A
Hilton Garden Inn Boston Logan Airport - Boston
Rated no. 8
8.8
Excellent 8.8
Based on 737 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
8.9
Location
9.1
Overall
8.6
Overall 8.8 Excellent
Based on 359 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.9
Location
9.1
Overall
8.6
Cleanliness
9.2
Comfort
9.2
Facilities
8.8
Location
8.0
Overall
9.2
Cleanliness
10.0
Comfort
8.0
Facilities
9.3
Location
8.0
Overall
8.6
Cleanliness
9.3
Comfort
9.3
Location
9.2
Services
9.1
Staff
9.2
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.5
Cleanliness
8.7
Comfort
8.5
Facilities
8.5
Location
8.2
Overall
7.3
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
8.8
Staff
9.0
Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
9.2
Comfort
8.8
Facilities
8.8
Location
8.6
Overall
8.6
Cleanliness
8.9
Comfort
8.7
Location
8.6
Services
8.3
Staff
8.6

Excellent 8.0
Pros: Clean and location was very good
Cons: The most important thing was there was no parking and I either had to park on the street and feed the meter through out the day or park in a Lot which average 22 dollars a day
Excellent 10.0
Pros: Nice location. Allowed me to check in early after a red eye
Excellent 10.0
Pros: Location is amazing
Excellent 10.0
Pros: The hotel room was AMAZING!!!! Presidential suite was overwhelmingly beautiful and incredibly comfortable. The bed was luscious. Had dinner in the resteraunt in the hotel and had breakfast delivered to our room in the morning. Food was phenomenal!! Staff was very helpful and professional. Staff also was able to accommodate our request for early check in and late check out. TRULY could not have asked for a more amazing stay!!
Cons: Absolutely nothing!
Excellent 9.0
Cons: Good place,good atmosphere,nice staff,our room water front so great!
Excellent 10.0
Cons: At check in the desk staff were not able or willing to put the charges on my Marriott card. However, at checkout the staff person was more than willing to do what it took to transfer the chargers to my Marriott card.
Excellent 9.0
Cons: We reserved a room with a king bed but our room only had two full beds.
Okay 5.4
Pros: Pool sauna jacuzzi
Cons: The room i had had a tub instead of a stand up shower ..
Excellent 10.0
Pros: Clean, quiet, nice size room, view, bed
Good 6.0
Pros: location
Cons: service in restaurant cool water in shower 1 morning
Excellent 10.0
Pros: Location is great, quiet, comfortable pillows
Cons: Food at bistro for lunch was ok.
Excellent 10.0
Pros: Extremely efficient
Good 7.1
Pros: Good location, friendly staff.
Cons: Room was really small. Bathroom was very tight. And the beds were not comfortable at all, which was surprising.
Excellent 10.0
Pros: Location easy to walk to restaurants
Cons: Design of bathroom
Excellent 9.0
Pros: Location
Excellent 10.0
Pros: The staff was very friendly and professional. The room was very clean and spacious.
Cons: No.
Excellent 10.0
Pros: The location was perfect. Great view of the Seaport and water. Neighborhood seemed safe and commercial. The concierge suggested a couple of in-the-know place to see in the area.
Cons: Parking was not included in my nightly rate. Parking around the hotel was somewhat difficult to find; was able to park in the street because of the holiday.
Good 7.4
Pros: Location
Cons: Exercise facilities were packed in mornings and hotel restaurants and bar closed early around 11 pm, even on weekend nights. Having stayed at other hotels in the area I would say the price was a little high for the accomodations but defintely not ridiculous.
Excellent 10.0
Pros: Clean, spacious rooms and friendly, helpful staff.
Cons: Pool was closed but they offered the Seaport across the street.
Excellent 8.0
Pros: The staff was very helpful and the room was up to par. I would not hesitate to return.
Excellent 9.7
Cons: Parking. There was plenty available, however 64 dollars to park overnight is entirely too much.
Excellent 9.4
Pros: Great hotel
Cons: Wish a continental breakfast was included in price.
Excellent 10.0
Pros: Everything was on point. The early check in, house keeping, room service and friendly staff made my stay awesome and I will be staying here again most definitely when visiting from L.A.
Excellent 8.0
Pros: Hotel was nicely decorated in a nautical theme......a mix of modern and whimsical tht worked well, particularly in this location. Housekeeping staff and room service.......5 stars. The only problem we encountered occurred at check in......which was close to 3:00am. After flying all day we finally arrived,in the pouring rain. the parking attendant was so engrossed in watching a movie on his phone tht another employee had to bang on the glass......then actually open the door and tap him on the shoulder to get his attention. unlike other better hotels, he did not hold the door....or help us wth luggage and packages. We were exhausted. Unfortunately, his command of the language was almost nil. I spelled my last name (happens to b a common name) but he could not understand wht I was saying. He asked me to fill out my name info......next, they did not have the type of room we were promised. Again, communication was a HUGE problem.......at 3:00am !!! my daughter kept saying ........sofa bed........and King bed. The desk clerk kept saying no......no......no. I asked for the manager. They said.......no manager.......no supervisor. Finally, after much.....way too much conversation.......they gave us the room we were promised. an hour later, another desk clerk apologized for the mix up and offered us free wifi . From there on everything was good with a very few glitches.
Cons: Concierge not helpful. A few staff absolutely cannot communicate with virtually no command of the language. Bellmen were NOT helpful other than to get our car. They don't open doors.......don't help if you have packages........concierge also not real helpful. Gave us misinformation re trolley tours......not particularly friendly or helpful. Cleanliness, pleasant decor, overall good service and better prices......all good reasons to return. Housekeeping staff.......5 Stars!
Excellent 8.8
Pros: hotel and room was very nicely decorated.
Cons: wifi should be included for what a room costs
Excellent 10.0
Pros: Excellent staff, a very comfortable room, and convenient to my conference at the Boston Seaport. The facility is very, very clean and modern. The bar was nice with a fireplace. Starbucks in the lobby is a plus.
Cons: The valet parking was quite expensive. Luckily, the bellman told me the garage was around the corner, and it saved me $11/day or more.
Excellent 10.0
Pros: Nicely designed lobby and rooms. Service was great.
Cons: Everything in room item cost extra Cost of parking was high.
Renaissance Boston Waterfront Hotel - Boston
Rated no. 9
8.8
Excellent 8.8
Based on 359 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.2
Facilities
9.3
Location
8.4
Overall
8.5
Overall 8.8 Excellent
Based on 309 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
9.3
Location
8.4
Overall
8.5
Cleanliness
7.0
Comfort
8.0
Facilities
6.0
Location
5.0
Overall
5.0
Cleanliness
9.4
Comfort
9.3
Location
8.5
Services
9.2
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.4
Comfort
9.2
Location
8.2
Services
9.1
Staff
9.0
Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Location
8.4
Services
8.9
Staff
8.9
Cleanliness
9.1
Comfort
8.8
Location
8.6
Services
8.5
Staff
8.5

Excellent 9.0
Pros: I like the concept to have space for meal in the kitchen in room, especially on the time of pandemic, when dining out is difficult. Very confortable space, for work and relax, as important, the bed good quality. Easy distance from downtown.
Cons: Location of the Parking, not really convenient, Especially in bad weather
Okay 4.0
Pros: There was no breakfast
Cons: Holes everywhere they were conducting a fire alarm yet every 5 minutes ridiculous deposit even in New York City the deposits aren’t that bad
Excellent 9.0
Pros: I loved the cleanliness in the rooms. The attentiveness to needs and also the great breakfast. It had to be socially distanced but the options were great and the staff was so helpful and available. I would definitely return!
Cons: The distance of the parking lot was a bit far but that’s not something the hotel can control, the fact they had a locked lot was actually a plus!
Excellent 10.0
Pros: It was very clean and the stuff was very nice.!!!
Mediocre 3.0
Cons: There were no cups, coffee machine didn't work and there were no bibles
Excellent 10.0
Pros: Clean and spacious rooms.
Cons: No.
Excellent 8.0
Pros: The hotel itself was nice, clean and I'm sure in non Covid times the breakfast and normal amenities are up to par. The staff here was extremely friendly and helpful.
Cons: The location was far from sights use ofpublic transportation is a must. Additionally the price for parking was very high considering there was an abundance of parking space in the area and there is no guarantee for safety of your vehicle.
Good 7.6
Good 6.0
Cons: Price
Good 7.0
Pros: I liked the fact it was clean
Cons: Yes, I was charged like almost a $---for a total of a 3 night stay wheh the price of one night was $--
Excellent 9.0
Pros: The staff
Cons: Nothing
Okay 5.0
Pros: The size of the room
Cons: The bed was horrible. So hard too much at the next day I wake up with a horrible body pain. The smell of the sheets was horrible too.
Excellent 10.0
Pros: Great location. Great customer service
Cons: I love everything about this hotel
Excellent 10.0
Pros: Great service. Very helpful and kind
Cons: I love everything
Excellent 10.0
Pros: The room size and the style of it. Great hotel
Cons: I love everything about this hotel.
Excellent 10.0
Pros: Location
Cons: N/A
Excellent 10.0
Pros: Great location. Great staff. Very helpful
Cons: I love everything. It is a great hotel
Excellent 9.0
Pros: The staff was friendly. Although we didn’t need it, having a kitchen was a very nice feature. There was a very good restaurant right out the front door.
Cons: There wasn’t very much going on in the area. We thought it was because of Covid.
Excellent 9.4
Pros: Unfortunately we could only spend enough time to sleep and get ready to go again. Very comfortable, beautiful tv, and shower was top rated. Lovely hotel, clean & well kept. Breakfast was amazing and presented beautifully.
Cons: Parking fee of $25 unexpected--which was probably my fault for not researching.
Excellent 8.5
Excellent 9.4
Pros: Nice location, comfy rooms, friendly staff. Easy to get into Boston downtown.
Cons: Parking situation was slightly difficult but the staff helped nicely.
Excellent 9.4
Pros: The layout of the room was great and spacious. Having a full kitchen was cool, though we never used it. Having the pull out sleeper sofa was useful and comfortable. Also the tvs in the room were newer and had good picture and sound. The shower was nice and hot.
Cons: There are these little square seats that have castor wheels on the bottom for easy movement, but the wheels were broken off on a couple of them. While the water was hot the water pressure was lackluster. Lastly the switches to control the lights seemed to be wired incorrectly, we plaued with the switches and they seemed to control nothing or something across the room that didn't really make sense.
Excellent 10.0
Pros: Hotel and staff were great, very quick with following up the couple times we called down to the front desk. Area is quiet, very close to convention center. Room was spacious, easily accommodated the three of us. Easy walking access to wherever you could want to go.
Element Boston Seaport District - Boston
Rated no. 10
8.8
Excellent 8.8
Based on 309 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
8.9
Location
9.5
Overall
9.1
Overall 8.7 Excellent
Based on 1,097 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
8.9
Location
9.5
Overall
9.1
Cleanliness
9.3
Comfort
8.0
Facilities
7.3
Location
10.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.7
Location
9.6
Services
8.5
Staff
9.1
Cleanliness
10.0
Comfort
9.7
Facilities
10.0
Location
9.7
Overall
9.6
Cleanliness
9.7
Comfort
9.1
Facilities
9.0
Location
9.8
Overall
9.2
Cleanliness
9.1
Comfort
9.0
Location
9.6
Services
8.7
Staff
9.1
Cleanliness
9.1
Comfort
8.9
Facilities
8.4
Location
9.5
Overall
9.5
Cleanliness
9.0
Comfort
8.7
Facilities
8.4
Location
9.3
Overall
8.4
Cleanliness
8.8
Comfort
8.5
Location
9.3
Services
8.4
Staff
8.6

Excellent 10.0
Pros: I love that the rooms were so spread apart. The bed was very comfy. The room was exceptionally spacey.
Excellent 10.0
Pros: Breakfast was great ordered dinner for our room. My daughter loved running around it was big enough for 3 of us it was perfect
Cons: Nothing maybe ice machines in hallways or cheaper drinks in the fridge
Excellent 9.0
Pros: Liked the location.
Cons: There was no breakfast There were no comforter on beds Room did not have refrigerator
Excellent 10.0
Pros: The hotel was very clean and well kept. The staff was as pleasant and as helpful as can be. The bed was very comfortable too.
Excellent 10.0
Pros: Location, friendly staff, clean and comfortable
Cons: Everything was fine
Excellent 10.0
Pros: Location was where I wanted to be.
Okay 5.0
Pros: The best thing about the hotel is the location
Cons: The room was extremely dirty blood stains on the sheets Ripped wallpaper In the bathroom it looks like somebody urinated on the door I did not see the stains till I woke up in the morning as I did not arrive till late I showed the pictures to the front
Excellent 9.0
Pros: It was easy to get to. The staff were very polite. Clean.
Cons: Room was smaller than I expected,no trash bags, toothbrushes or toothpaste
Mediocre 3.0
Pros: It was close to where we needed to be
Cons: Their restaurant is shut down, no room service, nothing available to eat, had to order out and have delivery. Not an easy process.
Excellent 9.0
Pros: Steps from Fanuil Hall and Quincy Market.
Excellent 8.0
Pros: Loved the location and the hotel itself
Cons: The noise level between 10pm and 1am. Two out of the three nights of our stay.
Okay 4.0
Pros: the location was convenient - thats it.
Cons: The view of our room was to a dumpster. Paying $--- a night you would expect something nicer. Also, you hear the club music clearly from your room. I couldn't sleep until 2:00 am. No parking had to pay $51 for overnight parking. SPent more than I hoped fo
Excellent 10.0
Pros: The Bostonian is centrally locates and within easy walking distance to the freedom trail, shopping, and dining. The apple cider was a nice touch as well.
Excellent 10.0
Pros: Great friendly staff, very comfortable bed, large modern bathroom. We were very pleased with this hotel.
Excellent 9.0
Pros: Location.
Excellent 10.0
Pros: Great place to stay, super location, onsite restaurant was fabulous! We would definitely stay there again!
Excellent 10.0
Pros: Staff was wonderful and very helpful! Location was perfect.
Excellent 10.0
Pros: The location
Cons: No
Excellent 10.0
Pros: Great location and very friendly and helpful staff.
Cons: No
Good 7.0
Pros: Location
Cons: There was no access to get ice myself. If you wanted ice, you had to call for it and the staff was aggressive for tips. Everything was an add on, like the WiFi which I could not say no to, as it was going to be charged to me no matter what.
Good 6.0
Pros: Location
Cons: Not happy to find an extra charge for things I would expect to be included such as internet service and things I did not use or want such as discounts at their restaurant and in room coffee packets
Good 7.0
Cons: Our room was on second floor next to a dumpster on one side and a bar with loud music on the other. 5.00$ coffees for breakfast
Excellent 8.0
Pros: Location Rooms were nice, beds/pillows comfortable Love the showers! Food was good Staff was very pleasant
Cons: on the 3rd floor we heard EVERYTHING outside! (the club across the street, the trucks back up alarms) The bathroom door was a pocket door and was REALLY hard to close. The toilet was not screwed down all the way which caused it to wobble and make loud noises on the tile floor. We got a 'coupon' for the onsite restaurant. It had no exclusions listed although it is safe to assume alcohol would not be included..but neither were 'specials'...
Excellent 9.7
Pros: Everything! Walking distance to everything. Clean comfortable friendly. What more can you ask for?
Excellent 10.0
Pros: Our suite with a fireplace and balcony was amazing! The staff was extremely friendly and accommodating!
Excellent 10.0
Pros: Great location across from Faneuil Hall, just a couple of blocks from the water front, the North End and a T stop. I like the excellent morning coffee available for free in the lobby. The Keurig machine and K-cups in the room. The free daily newspapers in the lobby from four major newspapers. I liked the free late afternoon leomanade in the lobby. The restaurant has some excellent deals buck a shuck oysters from 4:30-:6:30 everyday. The $20 New England Lobster Meal that included; Corn on the cob, seafood chowder, a lobster and more. The restaurant had el fresco dining as well as a wall of windows on North Street right across from Faneuil Hall. The lobby was beautiful and very inviting. They even had a game section on the bookshelves for kids and families. The portico was very unique and mostly sheltered. The staff was very polite and helpful. The view from the rooms with the little balconies was a beautiful touch. The wall of windows in your room was wonderful. The late check out noon, the fact that they would store your bags in a locked room with a video monitor and would tagbyour bags they were holding like you were boarding a plane.
Cons: Just a couple small things would be nice: more towel racks to hang towels in the bathroom and a refrigerator other than a completely full mini bar refrigerator with items for sale.
Excellent 9.7
Pros: Stayed here twice. Both for location. Room rates are pricey but you are in the midst of downtown Boston. The in-house restaurant was serving a $20 lobster dinner special which was fantastic. Valet parking is easy and staff is very courteous. There is an extra charge for valet at $49. Again very pricey but if you are staying for a few days it evens out. The room was a standard king that was comfortable, clean and spacious enough for two. We were provided a mini fridg gratis. The usual outrageously overpriced mini bar is present along with bottled water priced at the level of alcohol. Several newspapers are available free.
Cons: Apparently the hotel is undergoing updates to its TV and wifi system. That's not a problem but there was no information provided at check in that it was happening. That is a problem. The TV acted up at start up and the wifi was cantankerous. Booting you off and causing you to sign in again and again. Quite slow also.
Excellent 8.0
Pros: Nice room, helpful staff, reasonable prices
Cons: Tried to book another night and was told they were completely sold out. Looked on kayak and saw availability...
Excellent 9.4
Pros: staff was terrific and service oriented.
Cons: price for valet parking was steep.
Excellent 9.4
Pros: Loved the location, the amenities and the service. We've already booked our stay for next year!
Cons: difficult to adjust the temp in the room - trying to cool the room meant the AC was on full blast.
Good 6.2
Pros: The hotel is very clean and the staff was really nice and helpful
Cons: There was only Luke warm water in the shower and after walking around boston on a 10 degree night it really put a damper on our romantic get away !!
Good 7.6
Pros: Location is great for exploring Boston - but if you don't want to hear the late night crowds at Quincy market-make sure to speak up.
Cons: The wine list in the restaurant is extremely overpriced and unfortunately I was served a bottle of wine that had not been stored properly and had turned. The bartender didn't agree but had the manager bring me a new bottle. That bottle was better than the first but still not tasting quite right-but we kept it because it was too much of a hassle.
The Bostonian Boston - Boston
Rated no. 11
8.7
Excellent 8.7
Based on 1,097 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
9.5
Food
8.2
Location
9.3
Overall 8.7 Excellent
Based on 976 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.5
Food
8.2
Location
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
10.0
Facilities
9.7
Food
8.2
Location
10.0
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.5
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.4
Facilities
9.0
Location
8.7
Overall
8.3
Cleanliness
9.1
Comfort
9.2
Location
9.3
Services
8.7
Staff
9.0
Cleanliness
9.2
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Facilities
9.7
Location
9.3
Overall
8.8
Cleanliness
9.3
Comfort
9.2
Location
9.3
Services
8.8
Staff
9.1

Excellent 8.0
Pros: Loved the bathroom, the room, the bedding was excellent!
Cons: The tub was a bit awkward to enter and exit, but was beautiful. I would have liked an option of a suite with two beds. It was a little less room than I would have liked.
Good 6.0
Pros: It was a beautiful hotel. The rooms are lovely.
Cons: Continental breakfast is only served on weekend, only one bathrobe that was ripped up and stained. 5 year old sheets.
Excellent 10.0
Pros: great
Cons: great
Excellent 10.0
Pros: The staffs
Excellent 10.0
Pros: Very clean and staff are excellent.
Cons: Na
Excellent 9.0
Pros: Check in very efficient, friendly and informative. Room very nice, especially bathroom. Staff at Rumba Bar also very nice.
Excellent 10.0
Pros: Beautiful room!
Cons: N/A!
Excellent 10.0
Pros: Super nice
Cons: No
Poor 1.0
Pros: Location
Cons: I am so disappointed in this 4star hotel. It didnt feel clean or updated. The resturant server touched the rims of drinking glasses. There were outdated&unusable phones in the room. The shower door didnt close. There's poor lighting and dirty sheets.
Poor 1.0
Pros: The body wash smelled nice.
Cons: This was the most disappointing and frustrating star hotel I've ever stayed at. They don't offer room service or an in room fridge "because if covid", yet will happily allow someone to sit in your car, touch your steering wheel and charge you to park.
Mediocre 2.0
Pros: The front desk girl was kind.
Cons: There were no amenities in this hotel and they blame boston covid restrictions even though other hotels have these basic amenities open; in-room fridge, hotel pool, hotel bar, room service. This hotel offers almost no reasons to stay here.
Okay 4.4
Excellent 10.0
Pros: Location and lobby bar.
Cons: No
Excellent 10.0
Pros: Perfect location as it was within walking distance to Quincey Market and other shops. Newly remodeled room was beautiful.
Cons: Walls are a little thin and could hear our neighbors a little too well.
Excellent 10.0
Pros: the room/bed was very comfortable and clean, beautiful window; the bar and meal available through the bar was delicious. Housekeeping staff were lovely.
Cons: Front desk staff were not so friendly when I checked in, nothing wrong, just not warm, very short answers... Also, because of COVID everything was shut down except the bar from 4-9 pm, not even coffee available in the morning.
Excellent 8.0
Cons: I expected a little more lavish from a 5 star hotel.
Good 6.0
Pros: The soaking tub and the location.
Cons: Beds were uncomfortable. It was loud in the hallways. I’ve had better experiences at this hotel in previous visits but probably wouldn’t go back now.
Excellent 10.0
Pros: Everything
Cons: No spa
Excellent 10.0
Pros: The size of the room was a huge plus and the privacy was great.
Excellent 8.0
Pros: Location!!
Cons: Was charged fir my free breakfast, and parking should be free!
Excellent 9.0
Pros: Love the soaking tubs and separate showers!
Cons: My rooms sink did not have hot water.
Excellent 8.0
Pros: Nice hotel with friendly staff.
Cons: The bathtub was not clean.
Poor 1.0
Pros: Especially important during COVID is cleanliness. The water in the bathtub and the sink ran brown for multiple minutes with rust and particles of dirt leaving us knowing the room hadn’t been cleaned in a long time. The bed linens didn’t incl
Cons: Especially important during COVID is cleanliness. The water in the bathtub and the sink ran brown for multiple minutes with rust and particles of dirt leaving us knowing the room hadn’t been cleaned in a long time. The bed linens didn’t incl
Okay 4.0
Pros: Clean, location
Cons: The room. It was an awkward set up. This was definitely NOT a 5 star hotel. We were very disappointed. Had no amenities. We went to the hotel next door for breakfast!
Good 6.0
Pros: The room and staff were excellent.
Cons: We did not realize when booking, the pool, spa and restaurants were closed.
Good 7.0
Pros: Location
Cons: Amenities not available due to Trump virus
Excellent 9.7
Pros: Bed was very comfortable. They allow dogs. Right on the water. Beautiful view.
Cons: The parking situation. For the cost of the hotel the parking should be majorly discounted if not free.
Poor 1.0
Cons: Spa and Fitness facilities were closed and there was no mention on website.
Good 7.0
Pros: The location. It was on the harbor and had beautiful views and the walking distance to other points of interest was doable. The bathrooms were especially nice and big.
Cons: I’ve been in much nicer hotels with lower star ratings. The room was nothing special and the view from my room was a roof top. If I looked to my left I could see some other buildings.
Good 7.0
Pros: Location& staff
Cons: Tub drain didn't work
Good 7.0
Pros: Great place to stay with a family. Close to Portland, shopping and airport.
Poor 1.0
Pros: Nothing
Cons: Tired hotel. Lobby full of very noisy guests. Room was filthy. Bathroom stained tile floors. No hotel car. This is NOT even close to a five star hotel by anyone's standards. I would rate the hotel as three stars with caveats at that.
Good 7.4
Pros: Club lounge and room were great
Cons: Outdated hotel for these prices.
Excellent 10.0
Pros: Ease of Everything. Literally the easiest most helpful check-in experience of my entire life. I've experienced enough VIP check-ins in many places. And this was a bind best price for value internet purchase. I'd never stay anywhere else.
Cons: Absolutely nothing.
Good 7.0
Pros: The bathroom was amazing, spacious rooms, clean, great location on the waterfront.
Cons: The bed was like sleeping on a piece of plywood, way too firm.
Mediocre 2.0
Pros: Very very tired for a five star hotel. Needs a major overhaul.
Good 7.0
Pros: Quick access to hospitals (work) Ease of check in Good bar/bar staff
Cons: Mattresses are VERY firm. I requested room change and was told by f staff they would handle and complete luggage transfer. I left tip on luggage as a thank you. I returned to find they HAD not assigned me a new room or moved luggage, but tip GONE!
Good 6.0
Pros: The location was great The staff was very friendly
Cons: The beds were not very comfortable, there were parts of the floor that you could tell had not been vacuumed, there was hair in the bathtub. For an expensive hotel room you would think breakfast would be included
Excellent 8.4
Excellent 10.0
Pros: Great location! We were able to walk to many local attractions and restaurants. The hotel room and bathroom were quite spacious. We had 4 adults in one room since one of our sons lives in the building next door. We figured we would be at his apartment most of the time and wanted to save on rooms. There was plenty of room to move around even with all the luggage. The queen size beds were much appreciated by all and the large bathroom with separate tub and shower never felt crowded. We loved the back lawn area overlooking the water. We sat out there and had cocktails and played a game of corn hole/bags with our sons.
Excellent 10.0
Excellent 9.7
Pros: The hotel was beautiful and the beds fabulous. The best part of our amazing stay was the service. Jerry at the front desk and Steve, the concierge, went above and beyond to treat me, my daughter and two grandsons to a memorable introduction to Boston including sightseeing, public transportation, wonderful restaurants. I have visited world class hotels all my life and never experienced this level of caring and guidance. Bravo!!!
Cons: The price!!!!
Excellent 10.0
Pros: This was a much nicer hotel than I expected for the money I paid. We were traveling with two children and had no problems. Everyone, especially the concierge was friendly and helpful. The hotel is about a 5 minute walk from Quincy Market and the Aquarium. The Italian North end is just a little further. Great overall experience.
Cons: The only downside was the parking at the hotel was extremely expensive and was valet only. I'm sure there were other less expensive options nearby, but we didn't want the hassle of driving around the city with two crabby kids in the car.
Excellent 10.0
Pros: The customer service was outstanding! So professional and attentive. Can't wait to go back!
Cons: I can't say anything but great things .
Excellent 9.6
Pros: Staff very helpful
Cons: Considering the cost of the 3 rooms (we had a family group of 9), I would expect a complimentary abbreviated breakfast offering. I walked down the street for coffee.
InterContinental Boston - Boston
Rated no. 12
8.7
Excellent 8.7
Based on 976 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.1
Food
10.0
Location
8.8
Overall 8.5 Excellent
Based on 1,080 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.1
Food
10.0
Location
8.8
Cleanliness
8.0
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
9.6
Comfort
8.8
Facilities
8.7
Food
10.0
Location
8.7
Cleanliness
8.9
Comfort
8.9
Location
8.7
Services
8.6
Staff
8.6
Cleanliness
10.0
Comfort
9.0
Facilities
9.5
Location
9.5
Overall
10.0
Cleanliness
9.1
Comfort
8.8
Facilities
8.8
Location
8.8
Overall
8.8
Cleanliness
9.0
Comfort
9.1
Location
8.9
Services
8.7
Staff
8.8
Cleanliness
9.1
Comfort
9.1
Facilities
7.0
Location
8.9
Overall
9.0
Cleanliness
8.9
Comfort
8.9
Facilities
7.2
Location
8.7
Overall
7.5
Cleanliness
8.7
Comfort
8.9
Location
8.4
Services
8.3
Staff
8.4

Okay 5.0
Pros: Front desk staff.
Cons: The air conditioning/heating was very noisy.
Excellent 10.0
Pros: Everything
Cons: N/A
Good 7.0
Pros: Staff very friendly and helpful. Room is a very good size and really comfortable.
Cons: The B rating by the city. The construction going on on my floor. Need a good clean in the passages and elevators. They should lower the prices during that period.
Excellent 8.0
Pros: It was nice. They are doing work so I know it¿s not gonna be perfect but the room was clean and spacious
Cons: I stayed here on 2/10/21 also and I valeted my car. Only problem is they did not tell me about the $40 dollar charge. They didn¿t say anything at all. Only way I found out was this stay the valet told me before hand. I feel robbed
Excellent 10.0
Pros: The large sized room and the cleanliness. Staff very helpful.
Cons: It was all wonderful.
Mediocre 3.0
Pros: The location is perfect. The hotel is literally right next to the airport and it¿s close to downtown Boston.
Cons: The front desk lady was not friendly at all. When asked if I can get a late check out bc our neighbor kept us up due to a party they were having, she seemed like she didn¿t believe me and said no. Only 1 elevator was working.
Excellent 8.0
Pros: Fairly standard airport business hotel. They upgraded me to a suite without my even asking. The "T" is very close, and of course there is a free airport shuttle.
Excellent 8.0
Pros: nice shuttle service to the airport
Cons: We found the heating system was cold blowing air on us in bed, forcing me to get my head under the covers, even though I turned the thermostat up to 75 degrees. We had to be at the airport by 6:30 AM, so we did not get the sack breakfast. :(
Mediocre 3.0
Pros: The room was spacious and had a separation for the bedroom and the living room. I also liked that it was close to the airport
Cons: The tub was dirty with hair in it, and they said they did not have anyone to come and clean it. There were not enough towels and when I asked for more I was told to that they did not have any. Staff was not helpful. Construction was going on in the hotel.
Excellent 9.0
Pros: clean room very spacious
Excellent 9.6
Excellent 10.0
Pros: Location to the airport, complimentary shuttle and early check in.
Excellent 10.0
Pros: Location
Cons: The bed was not comfortable
Excellent 10.0
Pros: Close to the airport, clean and spacious
Mediocre 3.0
Pros: Beds were comfortable
Cons: Site said pool and spa were shut when EVERYTHING is actually shut down.. valet is not optional and an extra 55 a night..my daughter was given a cold bagel for bfast with no means in the hotel to toast it and housekeeping never in 3 days replenished towels
Excellent 10.0
Pros: CONVENIENCE!! Located right next to the rental car return at Logan (I walked back to the hotel after dropping off my rental), the shuttle service, valet were so very helpful! My questions about how they worked with the pandemic were answered thoroughly
Cons: No
Okay 4.0
Pros: Location
Cons: $50 per night parking. Outrageous I will not return.
Good 6.0
Pros: Adjacency to airport with shuttlebus
Cons: This was not the "typical" embassy suites with the multi-level inside atrium that is always enjoyable to be in ( i.e. the Cumbus OH embassy suites. That place was awesome!) This seemed like a previous hotel that embassy suites just took over.
Excellent 9.1
Excellent 8.5
Pros: Nice and clean, close to the airport, decent connections to downtown (depending on traffic in the tunnel), generally friendly staff, fine pool and fitness center. No airport noise.
Cons: Breakfast fine, better than budget hotels, but a little slacking relative to Embassy Suites standards. Same goes for daily manager receptions. Floor in breakfast room a little sticky from time to time.
Excellent 10.0
Pros: Very clean, decent price for airport hotel.
Cons: Nope
Good 6.0
Pros: Proximity to Logan airport and train station, morning breakfast and evening hors d-oeuvres, and free airport shutttle.
Cons: The view from our room was of the inside hotel lobby (not desireable). The air conditioner in our room was very noisy (had to wear earplugs to drown out) and did not cool well (had to request to have it serviced).
Okay 5.0
Pros: Breakfast
Cons: Sink did not drain. Tried to double charge for room. $50 for parking.
Excellent 10.0
Pros: Great breakfast and happy hour !
Okay 5.0
Pros: Breakfast was included
Cons: I'm not sure what was going on during my stay but there was constant loud banging going on outside for long periods of time at night. Woke my up on night one and kept me up!! Did not get a relaxing night sleep while there.
Excellent 8.5
Pros: The staff was amazing. From the bellboy to the reception staff, I found that they were all courteous, friendly and very genuinely helpful. Gaby, over in reception, deserves special praise for going out of her way to help two stranded women who had no food and could not speak English. She ensured that the women were given something to eat, and made sure they were settled into their rooms and were comfortable. I was there at the reception area and I saw all this happen. Amazing staff!
Cons: The room had a whining and loud air conditioner which made grinding noises through out the night. The result was a sleepless night and that was not a good start to a full day of business meetings. This was absolutely ridiculous!
Poor 1.0
Cons: The Power went out for 4 hours in the hotel. All buildings around us still had power. Hotel staff was very unaccomodating.
Good 6.0
Pros: The breakfast and the shuttle service, we were able to eat a complimentary filling meal and we got to the airport with time to spare. No waiting at all for a roomy ride to the airport.
Cons: The street signs and ease of travel in Boston are the worst I have ever experienced. If you miss a turn for the hotel, you are screwed. Google takes you to the backside of the hotel with no entrance, it is hard to get to the front due to one way streets.
Okay 5.0
Pros: It was easy to leave.
Cons: Hard to get to if not familiar with the airport. Our room was too cold. Our daughter's was too hot. I expected a lot more for the price!
Excellent 8.0
Pros: Room was clean and breakfast was very good.
Cons: Price was high
Good 7.0
Pros: service, location near the metro, room
Cons: shuttle, on the way to the airport, the shuttle service left us in the lower level (arrivals), so you have to cross the street, then find a way up to go to Departures with bags and family!! a shuttle always leaves you at the righ door on the right level!
Good 7.0
Cons: uber could not find it
Excellent 8.0
Pros: this hotel is somewhat close to the airport...
Cons: I found the hotel a bit dated and not in line with other Embassy Suites hotels we have stayed at
Good 7.7
Pros: Very close to T
Cons: Little decorations. Construction in dining area
Okay 4.2
Pros: Proximity to the airport.
Cons: One shuttle? Really? As expensive as this hotel is and with its position at Logan it should have two shuttles running simultaneously. Beware if you are a business traveler and have an early flight: it could be faster to walk to Terminal A. And don't ask the snarky guy at the front desk where the shuttle is. He'll just shrug his shoulders and offer to call you a cab. Waited 30 mins yesterday and without Sky Priority and PreCheck I would have missed my flight.
Okay 4.0
Pros: nice room
Cons: Registration staff was surly and unhelpful. Breakfast ended too early.
Good 7.4
Pros: Like the complimentary breakfast and airport shuttle
Cons: It's a bit overpriced, but hotels in Boston seem to be in general. Also it's not very convenient to the city center. About a 20 minute cab ride.
Good 6.2
Cons: I checked in at 2am and the fire alarm went off on my floor at 5 and lasted until about 6am and I had to leave at 8am. Not much sleep but did move my room after I requested it and discounted my 2nd night
Good 6.0
Cons: Parking charge
Mediocre 2.0
Pros: dont like
Cons: Don't like
Excellent 9.7
Pros: Easy access to airport and metro. About a 5 minute walk to metro thru a sports complex park. Downtown Boston 2 stops away. Breakfast was delicious with a wide selection of items.
Cons: Can't find anything to say.
Good 6.0
Pros: The first room I was put in was a handicapped room and terrible. I had them move me into another room which met all my expectations. It was lovely, clean, and comfortable. They did that with no issues, so I was very pleased with the outcome.
Cons: The first room I was put in was a handicapped room. Ugly, lacking many comforts and very old and ragged looking. Plus it had a leaky faucet in the bathroom. I did go down to the main desk to request to be moved. They did so with no issues.
Good 7.0
Pros: We had a very early flight so this was a perfect location for us. The valet was so helpful in telling us how to return our rental car and get back to the hotel. The front desk was friendly and helpful in finding a restaurant for dinner. The room was HUGE.
Cons: THE BARTENDER. He was unattentive, rude, and acted like he was doing us a favor by waiting on us. After hearing him give another group restaurant advice, I asked if there was anywhere nearby he would recommend. 'NO.' RUDE. Unbelievably so.
Good 7.0
Pros: Easy access to public transportation.
Cons: The room was a little beat up, not dirty, just run down.
Poor 1.0
Pros: The Cleanning and shuttle service staff are amazing. Wonderful happy people, very customer service oriented. They would do everything in their hands, and even more, to make your staying magical! Totally opposite to managers and front desk staff.
Cons: 1. Room 2. My check in (Manager-in turn) service, rude, not willing to meet my request for space/ accommodation (not even half way), threatening (if I use Facebook), no mercy (asked me and 3 children to leave hotel at midnight for having complained).
Excellent 9.7
Pros: Nearly everything; Especially the breakfast!
Cons: There was one shuttle driver who got into a shouting/honking match with a person directlng traffic at the airport. Extremely uncalled for and unprofessional. But that was just one driver. Others were fine.
Okay 5.7
Pros: location convenient shuttle to/from airport
Cons: roach on bathroom wall
Excellent 10.0
Pros: Embassy Suites at Logan was a very pleasant surprise. Everyone was very friendlyg and accomodating. Breakfast was very good and the airport shuttle drivers were very courteous and helpful. We arrived late after a long flight from Europe and the front desk was able to accomodate my request to switch from a king room to one with two beds which better suited our family. I would stay here again and thought it was an excellent value.
Good 7.7
Pros: Nice suite rooms. Great friendly staff. Breakfast was excellent with omelets made to order. Their free shuttles are a great advantage also.
Cons: The location is literally across the street from the airport, but far from everything else. There is a close subway station and downtown is only a few stops away. The workout, pool/hot tub facilities are clean but outdated. They look like something you would find at a cheap gym. Also, i HATE that hotels still charge for WIFI, especially crappy WIFI. Are you joking? This place as two internet options, $14.99/day for slow and $9.99/day for really slow. It really is a joke.
Excellent 10.0
Pros: Comfy King suite, great breakfast including the made-to-order omelets! The staff was very helpful. When my son knocked over his root beer and my beer, they replaced both free of charge. The chicken finger basket appetizer had a great pile of chicken - more than the two of us could eat, and our salads were big and delicious.
Cons: Bathroom light didn't light the shower area well. The dining area was a bit drafty. The chill could not have been too much air conditioning since it was December.
Good 6.5
Pros: Rate and friendly staff, especially valet and reception staff. The guy making omelets on Sunday was real nice.
Cons: This hotel, as it seems with most Hilton properties are run so inefficiently. The bright lights on always on in all public locations, rather than have them sensor controlled. Hilton needs to learn from their European hotels. Dirty glasses were not replaced during daily servicing. Poor insulating allowing noise from adjacent suites.
Okay 5.7
Cons: Even though it lists parking, it costs $35! Not worth it....
Good 7.6
Cons: Free WiFi should be regarded as an essential for all customers.
Embassy Suites Boston Logan Airport - Boston
Rated no. 13
8.5
Excellent 8.5
Based on 1,080 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Food
8.2
Location
9.2
Overall 8.3 Excellent
Based on 1,918 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Food
8.2
Location
9.2
Cleanliness
7.7
Comfort
7.3
Facilities
7.3
Location
8.4
Overall
7.7
Cleanliness
8.1
Comfort
9.0
Facilities
8.5
Food
8.8
Location
9.1
Cleanliness
8.7
Comfort
8.6
Location
9.1
Services
8.3
Staff
8.4
Cleanliness
8.8
Comfort
8.8
Facilities
8.8
Location
9.1
Overall
8.6
Cleanliness
8.6
Comfort
8.8
Facilities
7.8
Location
9.3
Overall
8.5
Cleanliness
8.8
Comfort
8.8
Location
9.2
Services
8.2
Staff
8.5
Cleanliness
8.8
Comfort
8.7
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.7
Comfort
8.7
Facilities
8.1
Food
6.5
Location
9.2
Cleanliness
8.6
Comfort
8.5
Location
9.1
Services
8.1
Staff
8.2

Excellent 9.0
Pros: Disappointed we couldn’t go to dinner but what we took back to room was very good
Cons: N/a
Excellent 9.0
Pros: Very nice, perfect for what you need it. Been close to the airport and relax
Excellent 10.0
Pros: The convenience of walking to the terminal is key. You can also park and fly.
Cons: No
Excellent 10.0
Pros: Service good, very helpfully
Cons: No breakfast even though site said breakfast included
Excellent 10.0
Pros: Everyone was friendly and helpful! Clean, beautiful, comfortable, and safe!
Cons: Nothing!
Excellent 9.0
Pros: Closest hotel to Logan, clean rooms, great staff.
Excellent 10.0
Excellent 9.0
Pros: Location for flying out on delta.
Cons: All good.
Excellent 10.0
Pros: The valet was extremely nice and hotel employee at the front desk was extremely helpful knowledgeable of the area.
Excellent 10.0
Pros: Location + shuttles.
Cons: I had to pay $10 extra to get a room with a view, even though bookings are down That made me fee not great.
Okay 5.0
Pros: Location
Cons: The mini fridge kept making a buzzing noise, which prevented a good night sleep
Excellent 10.0
Pros: closeness to airport shuttle to and from closeness to rental cars the bed...lol...so comfy!!
Cons: coffee maker was not close to any outlet
Excellent 10.0
Pros: Convenient to the airport, clean, modern and attention to COVID concerns.
Okay 5.0
Pros: Location at airport great. Unfortunately shuttle only goes twice an hour.
Cons: Food options terrible.
Good 7.0
Pros: The location of this hotel is perfect. Easy walking access from terminal.
Cons: The room was not clean, particularly the bathroom. Hair on floor, toilet and shower not clean.
Okay 4.0
Cons: Water and bathroom tub were dirty, and there were no bathroom fans. Wifi was also not working for the entirety of my stay.
Excellent 10.0
Pros: Great property if you are flying
Excellent 10.0
Pros: Great property
Excellent 9.0
Pros: The skybridge made it easy to catch a 6 am flight in the morning. We were even able to return our rental car a day early because of the convenient location.
Cons: Honestly, my towel smelled musty. It may sound like a little thing, but since we only had 2 towels for 2 people, I didn’t have a choice except to use it. I do not feel clean drying off with a smelly, mildewy towel.
Poor 1.0
Pros: Nothing
Excellent 10.0
Poor 1.0
Pros: the maintenance man
Cons: Very slow shuttle. We waited over 25 minutes. ( dispatcher thought we'd been picked up....lucky I called again) check in could not find our reservation. No tv initially, no internet, and broken phone.,
Okay 5.0
Pros: The hotel appears to be nice
Cons: Was not satisfied with service I’ve had trouble using almost every amenity And the staff didn’t seem too eager to help at all
Okay 5.0
Pros: The staff.
Cons: I was disappointed with the quality of the hotel, to be honest. Parking was extra, WiFi was extra, breakfast was extra, things that I normally expect for WAY less money.
Mediocre 3.4
Pros: No
Cons: Bad service
Excellent 10.0
Pros: I was able to check-in online and receive an "electronic key" on my phone, allowing me to completely bypass the front desk. The room was quite clean, and we were able to sleep like a dream on the bed. The major benefit was being able to walk to the terminal, and not wait for a shuttle bus. (My experience with shuttle buses at Logan is horrible!)
Cons: While being able to walk is a major "plus," it is still a bit of a walk, so a moving-walkway would be a big improvement.
Okay 5.0
Pros: Proximity to the airport was fantastic. Our family was arriving at midnight and being able to walk from the terminal to the hotel was very convenient and allowed for an easy check in after a long day of travel.
Cons: Customer service needs to improve. I had a few questions I wanted to ask the concierge but was never transferred and not given a straight forward answer. I was transferred to Bellman and told I don't know how or why you reached me.
Okay 5.0
Pros: The experience of staying there was marred by 4 little details which added up to a disappointment with Hilton. Phone didn't work.Couldn't get on wifi.When I called the front desk on my cell, operator said "that is weird", connected me to tech support..
Cons: ...who WAS able to connect me to wifi, but took 45 minutes. The toilet was not functioning properly. When I called the number to register these complaints (after I checked out Saturday), my name and number were taken, but no return call was received.
Excellent 8.2
Pros: Very convenient from terminals A and E via bridge.
Cons: There was no security in the hotel. There were people not staying in the hotel coming into the hotel from the bridge access and cleaning up in the restrooms near the meeting rooms. There was no requirement for access to the room floors with the room key.
Good 6.0
Pros: Shuttle service
Cons: My first room was old and dated. Thankfully I was switched to a more updated room.
Excellent 8.7
Good 7.7
Pros: The only hotel that is truly connected to (physically within) Logan Airport. The ability to walk from the hotel directly into Terminal A, which is primarily for Delta (or E, which is for international flights) is exceptional. Less than 10 minutes without having to go outside. Easy access via Uber to excellent local restaurants. Hotel shuttle to the T’s Blue Line for easy subway access into Boston downtown.
Cons: The hotel rooms are getting a bit tired. Attention to detail could be better. We were on Floor 6. Ice machine did not work on Floors 6 or 5. Not inexpensive, but then again that can be said for Boston hotels generally.
Excellent 8.2
Okay 4.0
Pros: location to airport.
Cons: Hotel grossly over-priced. Service at hotel restaurent so bad no tip. Strong need for staff training in Connolly's Restaurent.
Excellent 8.2
Pros: The people of the Logan Airport Hilton were excellent! The valets were very helpful as were The front desk people. Very clean room which is key!
Cons: Bed wasn’t comfortable and the room service meal was not worth the spend.
Okay 5.0
Pros: Great location if you are flying
Cons: Not verry clean
Excellent 10.0
Good 7.0
Pros: Cleanliness
Cons: The restaurant was not well staffed during the lunch time. More than 4 tables had dirty dishes, cutlery left on tables that were empty during the time we ate there. The wait staff was slow and inattentive. Would not recommend if this is their norm.
Good 7.7
Pros: Accesible from airport terminal and shuttle facilities
Cons: No closet in my bedroom
Excellent 8.5
Cons: Restaurant awful
Excellent 10.0
Good 6.0
Pros: The nice lobby!
Cons: That Wi-Fi was not included in the original price
Good 6.0
Cons: Over priced....
Good 6.5
Pros: Beds are comfortable. There is a chaise lounge that our 4yo likes to sleep on. They provide a crib.
Cons: The room was dirty. Visible stains on upholstery and carpet. It gets worse every time. Last time there was hair in the shower and on the toilet. Still, the convenience keeps us coming back.
Okay 5.0
Pros: the location is the only thing that is good about this hotel.
Cons: the room is very outdated, the lamp is broken, the bathroom is rusted and there was cracked tiles.
Mediocre 3.0
Pros: Location
Cons: Due to my early flight, I had requested the statement ready. They had said the document should have be at the door, however, there was not. So, I had go down to the reception at 3:30 AM. After all, they just gave me a balance statement despite of check
Okay 4.2
Cons: Restaurant and café staff Very long wait for check in at 7 pm
Excellent 9.1
Cons: Only had decaf coffee pacs in the room. Bummer.
Mediocre 2.0
Pros: Location
Cons: We reserved a room with a king bed but were given a handicapped access room with two doubles. They wanted to charge extra for basic Wi-Fi. Convenient location very poor value
Okay 5.7
Pros: Food and bartender in Publik's was good.
Cons: The TV channels offered should be embarrassing to the Hilton chain. Basic channels and for the ALCS, you do not even carry baseball channels. I stayed here specifically to watch the series and to find that "no, we don't have that, just a few channels" was just aggravating. The front desk also told me you also have no movies in the room, "we have HBO but we can't tell you what is on it" and to have absolutely NO TV program guide, either in the room or at the desk is indefensible. I have had better at Red Roof Inn and Super 8's on the road. I urge others to find another hotel, despite the convenience...which is suspect as well. The shuttle took almost 30 minutes to get to the airport folks, due to traffic.
Good 7.0
Pros: Location
Cons: No fridge.
Good 6.0
Pros: location and friendly helpful staff
Cons: rooms were standard. Would have liked a better room arrangement.
Good 7.0
Pros: Cancelled flight resulted in need for airport hotel. Location was ideal.
Good 6.0
Pros: Great location for convienrnce to Logan. Helpful porters and valets.
Cons: The basic wifi is awful. Just awful. The login page would only load some of the time. You had to constantly log back in on mobile devices. Even when successfully logged in, many pages wouldn't load. Way below expectations for a hotel of this level.
Mediocre 3.0
Pros: Location
Cons: Room was dirty and sheets were stained. Service in the onsite restaurant was awful.
Good 7.4
Pros: Great front desk help, convenient right to the airport and great restaurant
Cons: Shower drain was awfully slow it was like taking a shower and bath at the same time
Good 6.2
Pros: Locatin.
Cons: They had difficulty finding my reservation. I waited for almost an hour for them to figure it out. No offer of assistance with luggage. No ice or tea supplies in room. Bathroom corners dirty. Some furnishings a bit shabby. Some wallpaper peeling. Needs renovating for charging such a high price.
Poor 1.0
Pros: Did not go to hotel
Cons: See above
Excellent 8.0
Pros: Airport location
Cons: Food prices. Internal restraunts are very proud of their menus.
Poor 1.0
Cons: The gym equipment advertised on the website does not match the equipment they actually have. It was a big disappointment. I won't stay at this chain again.
Mediocre 3.0
Pros: Location was great
Excellent 9.4
Pros: convenience, access to terminals, nice and very comfortable room
Cons: expensive
Poor 1.0
Cons: We will never stay here again the place was horrible for the money we spent
Good 7.0
Cons: Hotel did not have free internet. Not only did they charge for internet, they blocked my phone so I could not get internet from my wireless phone provider. VERY annoying!!
Mediocre 3.0
Pros: Proximity to the airport.
Cons: For the expense, the room was unacceptable in terms of the condition it was in. It was clean - but that is the only positive thing I can say about it. It was run down. It had a beat up college refrigerator just sitting in the middle of the bedroom.
Okay 5.4
Pros: I liked the bed. over priced for the room i recieved but i wqs flad to have somewhere to lay my head
Cons: the bathroom
Excellent 10.0
Pros: Really like the restaurants handy on the property. And the snack station. The shuttle service to the car rental and the airport was great. Made it very convenient for us to return our car and leave for the airport closer to our flight time.
Excellent 8.5
Pros: location very close to airport
Cons: trash not emptied from previous guest in bathroom
Excellent 8.0
Pros: It was very nice to walk right off the plane and into the hotel.
Cons: Someone starting slamming doors very early and woke me up. It's too bad either the doors don't close more quietly or the rooms were better insulated for sound. I wasn't bothered by the aircraft, just the inconsiderate guest or staff member who was making so much noise.
Good 6.0
Pros: Proximity to Logsn is excellent. Views were great!
Cons: Lack of restaurants, parking should be included.
Good 7.7
Pros: 24/7 shuttle service was excellent Bag check after having check out was convenient
Cons: No complimentary breakfast No complimentary Internet
Okay 4.2
Pros: Location was great
Cons: The line to check in was very long for 1030 on a sat night. We got a room that smelled like smoke covered up by cheap perfume. We called down to the front desk. After 15 min of no one calling back, we went downstairs, got another room and the key didn't work. We went down for a third time and finally got a room and the key worked!
Good 7.3
Pros: Very convenient for airport access
Cons: Hotel is dated Temperature control in the room and hallways was terrible
Good 7.3
Pros: Great view of the city skyline. Good airport location, although pricey.
Hilton Boston Logan Airport - Boston
Rated no. 14
8.3
Excellent 8.3
Based on 1,918 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
7.3
Food
8.5
Location
8.4
Overall 8.2 Excellent
Based on 536 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
7.3
Food
8.5
Location
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Food
8.5
Location
9.0
Cleanliness
8.7
Comfort
8.6
Location
8.5
Services
8.4
Staff
8.6
Cleanliness
8.1
Comfort
7.2
Facilities
6.8
Location
5.1
Overall
7.0
Cleanliness
8.6
Comfort
8.6
Location
8.4
Services
8.1
Staff
8.4
Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
8.5
Comfort
8.3
Facilities
6.5
Location
8.4
Overall
7.2
Cleanliness
8.4
Comfort
8.2
Location
8.2
Services
8.2
Staff
8.2

Excellent 9.0
Pros: Airport shuttle..free parking
Excellent 10.0
Pros: The room set up and pool
Cons: Wish it had breakfast
Excellent 8.0
Pros: The staff was very accommodating.
Cons: The shuttle stops at 11am and starts at 4pm. Didn’t help us when we got in at 2:00pm. It was very frustrating we chose the hotel based on the fact it had shuttle.
Excellent 8.0
Pros: Room was amazing bed very comfy . very good size roonm.
Cons: Hallways seem to be darker then most hotels .
Excellent 10.0
Pros: Friendly service, clean, and convenient to the airport
Cons: N/A
Okay 4.8
Pros: Airport shuttle service
Cons: The mattress were so high my six foot husband had trouble getting in and out of bed. It was a long night
Mediocre 3.0
Pros: The pool was very nice.
Cons: Our room smelled like cigarette smoke and the bathroom sink was broken and only had 1 temperature - scolding hot. We had to wash our hands using the tub faucet. The elevators were broken and the hotel restaurant was closed with no notice ahead of time.
Excellent 10.0
Pros: Staff was friendly, room was clean and comfortable and location was convenient for my purposes.
Excellent 9.0
Pros: Price, convenience
Excellent 10.0
Pros: Very clean, very spacious
Okay 4.0
Pros: Location and staff were great.
Cons: The AC did not work, it only turned on if you got up and touched the button manually (and by doing this it only stayed on a few minutes) this was exhaustive. Also, engraved odor of body sweat, the type of stench of human(s) that have decided not to shower
Excellent 8.4
Excellent 9.0
Pros: Ease of getting into Boston
Excellent 8.4
Mediocre 3.0
Pros: Staff was courteous and helpful arranging our shuttle late at night.
Cons: The privacy door for the toilet & shower was broken and would not shut. The faucet in the sink had very hot water - NO COLD! There were towels for 2 people in a 4-person room. Too much money for the problems/inadequacy. Expensive breakfast was additional.
Excellent 10.0
Pros: Airport shuttle. Friendly front desk. Large rooms with queen beds.
Cons: The bathroom door is a "barn" type door so it leaves gaps so everyone in room can see/hear what is going on in bathroom.
Okay 4.0
Pros: The comfortable bed.
Cons: Well beginning with the front desk lady who gave nothing but attitude and being rude, the pool was cold, I did not get the room I reserved plus the bathroom door was chipped. I definitely will not be staying here again that's for sure.
Excellent 9.0
Pros: Staff very accommodating. Overall decor nice.
Cons: Was farther than thought from airport. Would have liked water bottles in room .
Excellent 9.0
Pros: Cleanliness and amenities
Cons: No
Excellent 10.0
Pros: Excellent shuttle service
Excellent 10.0
Pros: The hotel restaurant and set ice were exceptionally good. Check in was speedy and uncomplicated. The beds and bedding were divinely comfortable.
Cons: The location was less than desirable, but it was close to the Boston airport, which is why we choose it.
Okay 4.0
Pros: Close to airport with 24 hr shuttle.
Cons: Toilet had not been flushed (and therefore cleaned?). Bathroom was weathered (from humidity?) Room walls seemed paper thin. I could hear conversations next door.
Mediocre 3.0
Pros: The in-airport telephone for the shuttle did not work and we had to take a 13 dollar Uber; when I told the check-in guy, instead of giving us a credit for the restaurant or even an acknowledgement, he shrugged. I chose the hotel FOR THE SHUTTLE.
Cons: Too expensive for the shoddiness of the room.
Good 6.0
Pros: Location was good. Front desk people were polite and attentive.
Cons: No microwave ovens or hairdryers in the room. Front desk said it was not part of the hotels "brand". The bathroom did not have a sink,it was in the main room. It was awkward at best.
Good 6.2
Pros: Staff were great, although seemed a little overwhelmed sometimes. shuttle service was great. Rooms were clean. well appointed laundry room. Nice lobby.
Cons: The restaurant is way overpriced and service was soooo slow. Rooms ac system was so noisy it was hard to sleep. Option for coffee outside the morning time did not exist.
Excellent 9.7
Mediocre 2.0
Cons: I had and emergency and couldn’t go and they charged me they shouldn’t have charge me I didn’t use it
Good 7.0
Pros: It was close to the airport.
Cons: It is overpriced.
Okay 5.0
Pros: Pool was nice, but small, but it had a hot tub. It was a nice room with couch and decent TV. Climate Change worked.
Cons: Internet did not work on Laptops or phones. Called to reset router, but it did not work. Asked for restaurants that deliver in area, was given list of restaurants, none delivered on the list. General Location made going out difficult. Pool was small.
Good 6.0
Cons: Breakfast was good but was not included with room. There was a blood stain on a wall. The room was very compact, the shower head did not function properly, and although coffee was available, there was no tea.
Okay 5.0
Cons: the internet did not work, it was terrible
Excellent 9.4
Pros: Close to the airport for an early flight. Convenient parking.
Cons: No problems
Excellent 8.0
Pros: Room reservation was awesome to be able to specify floor/view.
Cons: No breakfast included
Excellent 8.0
Pros: The room was comfortable. The bathroom was clean, although it would be convenient if the hotel provided more towels, soaps and shampoos. The staff was nice. We only stayed two nights. The hotel is a bit far from the city but near the airport. You need to take a taxi to move around. I recommend Ubers because yellow taxis are more expensive. Way too expensive for what the hotel is, but it was a last resort booking. This is a low four star hotel.
Good 6.8
Pros: Good location, shuttle from airport, good rooms, good restaurant
Cons: The wireless was SO bad it was completely unusable. Got NO work done. For a hotel that caters to the business traveler, that's a show-stopper.
Excellent 9.6
Pros: Great friendly staff. For example, they actually gave us milk for our child when our child was crying (most hotels make a fuss about this.) They even had a microwave to heat the milk, which many five star hotels lack!
Excellent 9.0
Pros: The comfort correspondence to a price. Advantage was a shuttle and free WiFi. Easy communications with staff.
Excellent 8.3
Pros: convenient to airport restaurant was good /open reasonable hours shuttle to airport was invaluable / individual who drove was efficient and helpful
Courtyard by Marriott Boston Logan Airport - Boston
Rated no. 15
8.2
Excellent 8.2
Based on 536 reviews
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