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Treated with passenger very bad in ksa change tralve time two time

Pros: The crew treated well on airplane

Cons: The employee treated the board very badly in (jeda -ksa) his name ali algamdi. Flight time has changed twice. 3 bags were lost. The package is not shipped to the last transit station

Long waiting at checking in and baggage claims

Pros: The crew very professional and nice

Cons: Having to wait over 1 hour for my luggage also at checking in long lines and very slow should open more counters th

Bad service. Please improve it before 2020

Pros: The seats were comfortable as they were in Boeing 787 Dreamliner.

Cons: The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. For a domestic flight, the food was just a cheese sandwich. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. The entertainment screen was always lagging and ads are everywhere.

Improve your service. You are the worst airline in the Gulf.

Pros: The food was ok. They have prayer room onboard so Muslims can pray on time and direction to Kaaba.

Cons: The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. There were a lot of noise and babies crying in the plane and the stewardess just left us and didn't want to serve me even a cup of water. And they also come late. The entertainment screen was always lagging and ads are everywhere. Leg space was very small and I can not relax or sleep in a long haul flight.

Very bad experience

Pros: Nothing

Cons: The flight delayed more than 2 hrs which is lead to miss the next flight.

Very bad experience

Pros: Nothing

Cons: Flight is delayed too much!!!