Traveller reviews
Overall rating
6.2
Good
Based on 927 reviews
Boarding
6.2
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.1
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SAUDIA information
| IATA code | SV |
|---|---|
| Routes | 380 |
| Top route | Riyadh King Khaled Intl to Jeddah King Abdulaziz Intl |
| Airports served | 80 |
| Top airport | Riyadh King Khaled Intl |
SAUDIA traveller reviews
Pros
"Excellent service and ontime takeoff."
(in 6 reviews)
"Good flight with good crew."
(in 67 reviews)
"every thing is good"
(in 4 reviews)
Cons
"The entertainment system needed reboot."
(in 53 reviews)
"Food is bad and scanty"
(in 4 reviews)
"The crew was not helpful."
(in 42 reviews)
Recent reviews
Traveller rating
351
161
167
227
3
Find reviews that mention:
flight was delayed
great flight
food was good
good crew
entertainment system
baggage delay
cabin crew
domestic to international
business class
excellent service
every thing
delay hours
delayed hours
worst airline
food was so bad
much higher
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10.0
Pros: Saudi Airlines
Cons: Cairo airport processingreview from
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8.0
Pros: The crew and the plan was new
Cons: no selection of the food and drinks,review from
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10.0
Pros: Services cleanness
Cons: Clean the bathroom often water all overreview from
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2.0
Pros: Nothing
Cons: Improvements in everythingreview from
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2.0
Pros: Nothing
Cons: Improvements in almost every thingreview from
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2.0
Pros: The flying crew and flight itself was great
Cons: The boarding personnel and the luggages cares was terrible. I had probably the worst experience possible.review from
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6.0
Cons: It need a lot to improve
review from
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7.3
Pros: The whole experience was pleasant
Cons: The boarding process and the gate agent should have much better people skillsreview from
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7.0
Cons: Upgraded my ticket to Buisness class only to find out that I could have only 1 bag, so I was forced to pay for my second bag despite having a Buisness class ticket!
review from
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7.6
Pros: Nice cooperative crew & fairly comfortable seating
Cons: dont knowreview from
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10.0
Pros: The crew was very kind and attentive.
Cons: We waited over an hour at the new terminal to be bussed to the old terminal where the business lounge was.review from
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7.0
Cons: Leave on time
review from
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5.2
Pros: Nothing at all!!
Cons: The staff needs to be helpful Extremely disgusting seats and trays. Filthy and smelly, full of stains. So disappointed! And no tv???!!!! For a 4.5 hour flight that’s brutal! The one big screen we were all supposed to share didn’t even work. Much much work neededreview from
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6.0
Pros: The staff on board was very friendly, warm.
Cons: The bathrooms could have been cleaner. Staff does not show up at all on the staff call button.review from
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10.0
Pros: Great crew! Smooth flight!
review from
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10.0
Pros: Great crew!
Cons: I would’ve like more desert options.review from
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3.6
Cons: The boarding process was so poor and clumsy that made the take off an hour plus delay. The plain was almost 10 miles away from the departing gate. Ground staff were unfriendly, rude, ignorant.
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10.0
Cons: Excellent customer service
review from
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6.0
Pros: the food is good
Cons: the bathrooms need to be cleanedreview from
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8.6
Pros: yes crew and flight was very good
Cons: every thing is goodreview from
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4.0
Pros: Nothing really.
review from
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3.3
Cons: The aircraft was an old one. Seats were uncomfortable, entertainment screen was nonfunctional, non of the buttons of the control stick worked, headphone connector ports were broken. Can’t say a single good thing about this flight.
review from
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3.3
Pros: very poor experience transiting through Jeddah airport
Cons: There was no wheelchair that was request. Had to walk long distance in severe pain. no one bothered to listen. Will never fly Saudia againreview from
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8.6
Pros: Crew is extremely friendly
review from
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2.0
Pros: Worst customer service ever
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2.0
Pros: No more Saudia. Worst customer service ever.
review from
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5.6
Pros: Everything was okay, except they have really bad transition from the two flights in the airport . And suitcase was delivered to me the next day, and was opened and a bag of 230$ was stolen
Cons: Don't steal people’ stuffreview from
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6.6
Pros: Crew was okay and seats were comfortable
Cons: Food and boardingreview from
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4.0
Cons: Change the food which was tasteless and was only bread.
review from
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6.0
Cons: Connecting in Jeddah is a mightmare.
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Flight status
SAUDIA route map
Top airports served by SAUDIA
- Riyadh King Khaled Intl Airport (RUH)
- Jeddah King Abdulaziz Intl Airport (JED)
- Dammam King Fahad Intl Airport (DMM)
- Medina Mohammad Abdulaziz Airport (MED)
- Jazan Airport (GIZ)
- Abha Airport (AHB)
- Cairo Airport (CAI)
- Dubai Intl Airport (DXB)
- Tabuk Airport (TUU)
- Taif Airport (TIF)
- Jouf Airport (AJF)
- Gassim Airport (ELQ)
- Hail Airport (HAS)
- Al-Aqiq Airport (ABT)
- Bisha Airport (BHH)
SAUDIA contact information
- SV IATA code
- +966 14847 9797 Call
- saudiairlines.com Visit
Overview of SAUDIA
Owned by the Saudi Arabian Government, SAUDIA has a strong presence throughout the Middle East. It flies to more than 25 destinations across Saudi Arabia and is the national flag carrier. International services are also available as far as Europe, North America, Africa, and Asia. An expansive network includes nonstop flights to in excess of 25 countries.
You can sit in either Guest Class (Economy), Business Class or First Class. Guest Class seats are some of the best in the industry with 32 in of legroom and adjustable footrests. Passengers in Business Class are treated to ergonomically designed chairs with lumbar support and a Salvatore Ferragamo amenity kit. Children in the cabin are provided books and games to play with. First Class luxury includes 80 in flatbeds, freshly squeezed fruit juices and meals served on fine china. Quiet spaces reserved for prayers are located onboard.
SAUDIA is a member of the SkyTeam alliance and works alongside major carriers, such as Delta Air Lines, China Airlines, Air France, and Korean Air, to offer a global product. Customers can benefit from a wider range of departure times, shorter layover periods and round-the-world tickets. Separate codeshare agreements are held with Etihad Airways, Oman Air, and Royal Air Maroc.
Airbus and Boeing aircraft are flown by SAUDIA, with a large fleet of well over 100 planes. Jets capable of traveling long distances, such as the Boeing 777 and Airbus A330, are some of the most commonly flown, with larger configurations capable of carrying as many as 413 people. Saudi Arabia’s coat of arms with two swords and a palm tree feature on the tail of the aircraft.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.