Guest reviews
Overall rating
8.0
Excellent
Based on 237 reviews
Overall
8.2
Boarding
8.0
Comfort
8.4
Crew
8.6
Entertainment
7.0
Food
7.8
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RwandAir traveller reviews
Pros
"Overall comfort and staff friendliness."
(in 3 reviews)
"Staff courteous and friendly."
(in 5 reviews)
"Was good on time ."
(in 5 reviews)
Cons
"No entertainment not much leg room in economy"
(in 2 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
boarding area
business class
lost luggage
good service
new airline
room in economy
good food
crew was great
second leg
crew was pleasant
bag that already went
flight attendant are helpful
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7.3
Making travelling within Africa easier (and quicker!)
Pros: Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport.
Cons: Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy.
review from
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10.0
Pros: The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great.
review from
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4.4
Efficency not a priority
Cons: No vegetarian option Bad boarding procedures, no one gets direction and it was very slow
review from
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3.6
Cons: THERE WAS MEAT INSIDE MY "VEGETARIAN" MEAL!!! This is totally unacceptable!
review from
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10.0
Pros: Rwanda Air is the best
Cons: Landing at Kigali was bit rough
review from
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10.0
Pros: Food and in-flight services
Cons: Entertainment package
review from
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4.6
Needs room for improvement
Pros: The crew members are very polite and professional
Cons: The food is not very nice, the drink is don’t taste so great either . The airline seats are too small
review from
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10.0
Pros: Friendly service
review from
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10.0
Pros: I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone
Cons: As I said, I liked everything. From the departure to the landing
review from
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3.3
Cons: My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash.
review from
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10.0
So wonderful!
Pros: The planes and shuttles are nice and clean, and the staff are pleasant. I had a long layover in Kigali and the airline gave me accommodation and a food voucher (totally unexpected). Will definitely fly RwandAir again.
review from
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6.6
Comfortable flight despite rerouting
Pros: Food and free WiFi. Ample seating space.
Cons: Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled
review from
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10.0
Pros: The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great.
review from
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10.0
Pros: Rwanda Air is the best
Cons: Landing at Kigali was bit rough
review from
-
10.0
Pros: Food and in-flight services
Cons: Entertainment package
review from
-
10.0
Pros: Friendly service
review from
-
10.0
Pros: I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone
Cons: As I said, I liked everything. From the departure to the landing
review from
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10.0
So wonderful!
Pros: The planes and shuttles are nice and clean, and the staff are pleasant. I had a long layover in Kigali and the airline gave me accommodation and a food voucher (totally unexpected). Will definitely fly RwandAir again.
review from
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7.3
Making travelling within Africa easier (and quicker!)
Pros: Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport.
Cons: Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy.
review from
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6.6
Comfortable flight despite rerouting
Pros: Food and free WiFi. Ample seating space.
Cons: Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled
review from
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4.4
Efficency not a priority
Cons: No vegetarian option Bad boarding procedures, no one gets direction and it was very slow
review from
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3.6
Cons: THERE WAS MEAT INSIDE MY "VEGETARIAN" MEAL!!! This is totally unacceptable!
review from
-
4.6
Needs room for improvement
Pros: The crew members are very polite and professional
Cons: The food is not very nice, the drink is don’t taste so great either . The airline seats are too small
review from
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3.3
Cons: My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash.
review from
Flight status
RwandAir route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
483
Bujumbura
BJM
Kigali
KGL
434
Entebbe
EBB
Juba
JUB
435
Entebbe
EBB
Kigali
KGL
464
Entebbe
EBB
Nairobi
NBO
103
Johannesburg
JNB
Kigali
KGL
435
Juba
JUB
Entebbe
EBB
482
Kigali
KGL
Bujumbura
BJM
422
Kigali
KGL
Entebbe
EBB
102
Kigali
KGL
Johannesburg
JNB
601
Kigali
KGL
Kamembe
KME
452
Kigali
KGL
Nairobi
NBO
602
Kamembe
KME
Kigali
KGL
465
Nairobi
NBO
Entebbe
EBB
453
Nairobi
NBO
Kigali
KGL
305
Dubai
DXB
Kigali
KGL
500
Kigali
KGL
Mumbai
BOM
446
Kigali
KGL
Dar Es Salaam
DAR
304
Kigali
KGL
Dubai
DXB
246
Abidjan
ABJ
Dakar
DSS
246
Cotonou
COO
Abidjan
ABJ
213
Cotonou
COO
Douala
DLA
443
Dar Es Salaam
DAR
Kigali
KGL
212
Douala
DLA
Cotonou
COO
213
Douala
DLA
Kigali
KGL
231
Douala
DLA
Libreville
LBV
212
Kigali
KGL
Douala
DLA
231
Libreville
LBV
Cotonou
COO
107
Johannesburg
JNB
Lusaka
LUN
106
Kigali
KGL
Lusaka
LUN
106
Lusaka
LUN
Johannesburg
JNB
107
Lusaka
LUN
Kigali
KGL
701
Brussels
BRU
Kigali
KGL
700
Brussels
BRU
London
LGW
700
Kigali
KGL
Brussels
BRU
701
London
LGW
Brussels
BRU
202
Kigali
KGL
Lagos
LOS
203
Lagos
LOS
Kigali
KGL
Top flight routes
Top airports served by RwandAir
- Kigali Intl Airport Airport (KGL)
- Entebbe Airport (EBB)
- Nairobi Jomo Kenyatta Intl Airport (NBO)
- Dar Es Salaam Airport (DAR)
- Lusaka Airport (LUN)
- Libreville Airport (LBV)
- Cotonou Airport (COO)
- Douala Airport (DLA)
- Johannesburg OR Tambo Airport (JNB)
- Harare Airport (HRE)
- Arusha Kilimanjaro Airport (JRO)
- Abuja Airport (ABV)
- Lagos Murtala Muhammed Airport (LOS)
- Dubai International Airport (DXB)
- Bujumbura Airport (BJM)
RwandAir contact information
- WB IATA code
- +250 575 757 Call
- rwandair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
