Guest reviews
Overall rating
8.0
Excellent
Based on 241 reviews
Overall
8.2
Boarding
8.0
Comfort
8.4
Crew
8.6
Entertainment
6.9
Food
7.8
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RwandAir information
| IATA code | WB |
| Routes | 81 |
| Top route | Kigali Intl to Johannesburg OR Tambo |
| Airports served | 26 |
| Top airport | Kigali Intl |
RwandAir traveller reviews
Pros
"Overall comfort and staff friendliness."
(in 3 reviews)
"Staff courteous and friendly."
(in 5 reviews)
"Was good on time ."
(in 5 reviews)
Cons
"No entertainment not much leg room in economy"
(in 2 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
boarding area
business class
lost luggage
good service
new airline
room in economy
good food
crew was great
second leg
crew was pleasant
bag that already went
flight attendant are helpful
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6.0
Pros: New plane, fresh feel. Food is ok.
Cons: Airline feels basic and no frills.
review from
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8.6
Pros: Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism.
Cons: Entertainment was limited.
review from
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7.3
Making travelling within Africa easier (and quicker!)
Pros: Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport.
Cons: Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy.
review from
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10.0
Pros: The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great.
review from
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4.4
Efficency not a priority
Cons: No vegetarian option Bad boarding procedures, no one gets direction and it was very slow
review from
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3.6
Cons: THERE WAS MEAT INSIDE MY "VEGETARIAN" MEAL!!! This is totally unacceptable!
review from
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10.0
Pros: Rwanda Air is the best
Cons: Landing at Kigali was bit rough
review from
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10.0
Pros: Food and in-flight services
Cons: Entertainment package
review from
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4.6
Needs room for improvement
Pros: The crew members are very polite and professional
Cons: The food is not very nice, the drink is don’t taste so great either . The airline seats are too small
review from
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10.0
Pros: Friendly service
review from
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10.0
Pros: I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone
Cons: As I said, I liked everything. From the departure to the landing
review from
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3.3
Cons: My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash.
review from
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8.6
Pros: Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism.
Cons: Entertainment was limited.
review from
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10.0
Pros: The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great.
review from
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10.0
Pros: Rwanda Air is the best
Cons: Landing at Kigali was bit rough
review from
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10.0
Pros: Food and in-flight services
Cons: Entertainment package
review from
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10.0
Pros: Friendly service
review from
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10.0
Pros: I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone
Cons: As I said, I liked everything. From the departure to the landing
review from
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6.0
Pros: New plane, fresh feel. Food is ok.
Cons: Airline feels basic and no frills.
review from
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4.4
Efficency not a priority
Cons: No vegetarian option Bad boarding procedures, no one gets direction and it was very slow
review from
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3.6
Cons: THERE WAS MEAT INSIDE MY "VEGETARIAN" MEAL!!! This is totally unacceptable!
review from
-
4.6
Needs room for improvement
Pros: The crew members are very polite and professional
Cons: The food is not very nice, the drink is don’t taste so great either . The airline seats are too small
review from
-
3.3
Cons: My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash.
review from
Flight status
RwandAir route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
483
Bujumbura
BJM
Kigali
KGL
434
Entebbe
EBB
Juba
JUB
465
Entebbe
EBB
Kigali
KGL
453
Entebbe
EBB
Nairobi
NBO
103
Johannesburg
JNB
Kigali
KGL
435
Juba
JUB
Entebbe
EBB
482
Kigali
KGL
Bujumbura
BJM
434
Kigali
KGL
Entebbe
EBB
102
Kigali
KGL
Johannesburg
JNB
601
Kigali
KGL
Kamembe
KME
402
Kigali
KGL
Nairobi
NBO
602
Kamembe
KME
Kigali
KGL
452
Nairobi
NBO
Entebbe
EBB
453
Nairobi
NBO
Kigali
KGL
107
Johannesburg
JNB
Lusaka
LUN
106
Kigali
KGL
Lusaka
LUN
106
Lusaka
LUN
Johannesburg
JNB
107
Lusaka
LUN
Kigali
KGL
501
Mumbai
BOM
Kigali
KGL
111
Cape Town
CPT
Harare
HRE
441
Dar Es Salaam
DAR
Arusha
JRO
447
Dar Es Salaam
DAR
Kigali
KGL
110
Harare
HRE
Cape Town
CPT
111
Harare
HRE
Kigali
KGL
440
Arusha
JRO
Dar Es Salaam
DAR
441
Arusha
JRO
Kigali
KGL
110
Kigali
KGL
Harare
HRE
440
Kigali
KGL
Arusha
JRO
305
Dubai
DXB
Kigali
KGL
500
Kigali
KGL
Mumbai
BOM
446
Kigali
KGL
Dar Es Salaam
DAR
304
Kigali
KGL
Dubai
DXB
202
Kigali
KGL
Lagos
LOS
203
Lagos
LOS
Kigali
KGL
210
Brazzaville
BZV
Douala
DLA
211
Brazzaville
BZV
Kigali
KGL
230
Cotonou
COO
Libreville
LBV
211
Douala
DLA
Brazzaville
BZV
210
Kigali
KGL
Brazzaville
BZV
306
Kigali
KGL
Mombasa
MBA
230
Libreville
LBV
Douala
DLA
247
Abidjan
ABJ
Cotonou
COO
247
Dakar
DSS
Abidjan
ABJ
307
Dubai
DXB
Mombasa
MBA
307
Mombasa
MBA
Kigali
KGL
246
Abidjan
ABJ
Dakar
DSS
246
Cotonou
COO
Abidjan
ABJ
213
Cotonou
COO
Douala
DLA
212
Douala
DLA
Cotonou
COO
213
Douala
DLA
Kigali
KGL
231
Douala
DLA
Libreville
LBV
212
Kigali
KGL
Douala
DLA
231
Libreville
LBV
Cotonou
COO
701
Brussels
BRU
Kigali
KGL
700
Brussels
BRU
London
LGW
700
Kigali
KGL
Brussels
BRU
701
London
LGW
Brussels
BRU
200
Abuja
ABV
Kigali
KGL
215
Accra
ACC
Libreville
LBV
214
Kigali
KGL
Libreville
LBV
214
Libreville
LBV
Accra
ACC
215
Libreville
LBV
Kigali
KGL
200
Lagos
LOS
Abuja
ABV
220
Abuja
ABV
Accra
ACC
221
Accra
ACC
Abuja
ABV
220
Kigali
KGL
Abuja
ABV
Top flight routes
Top airports served by RwandAir
- Kigali Intl Airport (KGL)
- Entebbe Airport (EBB)
- Nairobi Jomo Kenyatta Intl Airport (NBO)
- Dar Es Salaam Airport (DAR)
- Lusaka Airport (LUN)
- Libreville Airport (LBV)
- Cotonou Airport (COO)
- Douala Airport (DLA)
- Johannesburg OR Tambo Airport (JNB)
- Harare Airport (HRE)
- Arusha Kilimanjaro Airport (JRO)
- Abuja Airport (ABV)
- Lagos Murtala Muhammed Airport (LOS)
- Dubai International Airport (DXB)
- Bujumbura Airport (BJM)
RwandAir contact information
- WB IATA code
- +250 575 757 Call
- rwandair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
