Recent reviews
- All reviews
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- Neutral
- Negative
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8.0
Good
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8.0
Was good on time
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10.0
on schedule. staff at counters and flight crew were courteous and professional.
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10.0
The flight attendants are very welcoming and helpful. You feel safe and you get to see the pilot who is going to take you to your destination.
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7.0
The airline moved my original non-stop flight forward by 3 hours. The new flight conflicted with another flight I had earlier in the day. The airline would not allow me to cancel the flight, and could only offer me a 1-stop flight that arrived at my destination hours after my initial flight would have arrived.
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10.0
Everything was on time and comfortable. Will take the same flight again in the future.
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2.0
Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!
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5.6
Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage.
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10.0
Good food, friendly and professional staff, a new and sparkling clean plane, swift retrieval of luggage upon arrival in Kigali. Thank you!
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8.0
The crew was very welcoming We had a delay of 40 minutes at Kigali airport without prior announcement
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8.0
Good
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8.0
Was good on time
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10.0
on schedule. staff at counters and flight crew were courteous and professional.
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10.0
The flight attendants are very welcoming and helpful. You feel safe and you get to see the pilot who is going to take you to your destination.
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10.0
Everything was on time and comfortable. Will take the same flight again in the future.
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10.0
Good food, friendly and professional staff, a new and sparkling clean plane, swift retrieval of luggage upon arrival in Kigali. Thank you!
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8.0
The crew was very welcoming We had a delay of 40 minutes at Kigali airport without prior announcement
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2.0
Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!
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5.6
Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage.
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