Traveller reviews
Overall rating
7.1
Good
Based on 50 reviews
Boarding
7.3
Comfort
7.0
Crew
7.6
Entertainment
7.0
Food
6.6
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Korean Air information
| IATA code | KE |
|---|---|
| Routes | 230 |
| Top route | Seoul Gimpo Intl to Jeju City |
| Airports served | 102 |
| Top airport | Incheon Intl |
Korean Air traveller reviews
Pros
"Korean Air service was good"
(in 238 reviews)
"The flight crew was friendly."
(in 75 reviews)
"Great crew and very good legroom"
(in 184 reviews)
Cons
"Not a great selection of movies."
(in 45 reviews)
"Cleanliness and more leg room."
(in 22 reviews)
"More food selection like vegetarian"
(in 150 reviews)
Recent reviews
Traveller rating
1243
234
88
82
1
Find reviews that mention:
food was good
long flight
nice flight
great service
crew was great
attendants were very nice
first class
flight attendants
movie selection
even in economy
great airline
leg room
toothbrush and toothpaste
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8.0
It was ok, very crowded. That's a long flight Tobe so tightly together. Video was not up to par either, poor quality equipment.
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10.0
Korean air has the best in-flight food and entertainment out of all the airlines I’ve been on.
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2.0
Why you have as a matter of the length of the customers do not understand what should be inconvenienced, and child's mother, for one day delay forced the plane to their airplane all at the airport to cancel. you can't sleep at night.And inhospitable to really disappointed in the Delta holding a microphone in front of boarding, employees.Be inconvenienced like this you have to ask why we are paying.
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10.0
Korean Airlines has excellent service as usual. Will definitely fly with them next time.
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8.0
Multiple Passport checks Better communication for English speaking traveling people.
review from
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10.0
Large knee space. Good food, accommodating staff.
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8.0
Here at flight entertainment.
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8.0
Accommodating flight attendants. Good knee space. Good food.
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2.0
Worst experience I've had in 50 yrs of flying.... Rebooked....no luggage...n no offer of anything.... Possible I'll never fly Delta again
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8.0
Could have been better if my connection wasn't delayed to the point I wouldn't have made my international connection. Then was rebooked where I had almost 8 hr wait.. Then I get to Manila but no luggage. Top it off Delta has not offered me anything . Good possibility I'll never fly Delta again!!!
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8.0
Delta is horrible from start to finish
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8.0
Everything. Was great except the delay.
review from
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10.0
Crew was very nice.
review from
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10.0
Nothing could have been better. Korean airlines is by far the best airlines I have travel. Thanks for your incredible service.
review from
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6.0
The crew/flight attendants should not participate loudly with friends while working. Others are tired from long flights, it is inconsiderate. Thank you.
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10.0
Everything was wonderful. Just wish you would have selection for those that don’t eat meat. Love your airline! Thank you.
review from
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6.0
boarding by bus(riding about 10 mins)
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6.0
The crew were great the food was just ok
review from
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2.0
they changed my destination to salt lake city instead of san antonio.i dont know what happening on your system and my baggage is no where to be found now. I waited my baggage in Lax that caused delay on my flight going to san antonio but the baggage is still missing.
review from
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10.0
The flight was great. The flight crew were all gorgeous women who were very helpful. The seat situation is not as awarsome but only because I’m a 6’8” giant!
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8.0
It was a good flight.
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10.0
everything was better than US carriers.
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2.0
The airline was the worse I couldn't abord my flight and I did not get my money back. I'm a military service member
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2.0
I couldn't abord my flight because of the airline and I didn't get my money back 😓 + I'm a military service member I'm late to my duty called. So I didn't get my money back and I had to buy another flight.
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10.0
It could be better if you let the seniors check in,like the family with children. I’m pertaining the seniors that are not in the wheelchair who are in the long line with other passengers. It will be greatly appreciated. Thank you.
review from
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2.0
Never flew could not board cause of delay in Covid test resolute then was ask to pay 4 thousand to rebook
review from
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10.0
Good flight good service
review from
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10.0
Was a quick flight less than an hour. He gave me two packs of gold fish. Which is fine but of course compared to my other flights, well no comparison, but the flight was less than an hour.
review from
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10.0
Same as my past comment made.
review from
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10.0
Korean Air was very friendly and professional! I am kinda tall and skinny so my legs cramped up and my butt hurt after awhile, I used my pillow to sit on. Not a fault of the airline just a bit uncomfortable, but it was long flights.
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Korean Air FAQs
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Flight status
Korean Air route map
Top airports served by Korean Air
- Incheon Intl Airport (ICN)
- Seoul Gimpo Intl Airport (GMP)
- Jeju City Airport (CJU)
- Busan Gimhae Airport (PUS)
- Tokyo Narita Airport (NRT)
- Osaka Kansai Intl Airport (KIX)
- Fukuoka Airport (FUK)
- Hong Kong Intl Airport (HKG)
- Bangkok Suvarnabhumi Airport (BKK)
- Beijing Capital Airport (PEK)
- Tokyo Haneda Airport (HND)
- Shanghai Pu Dong Airport (PVG)
- Ho Chi Minh City Airport (SGN)
- Hanoi Noibai Airport (HAN)
- Taipei City Taiwan Taoyuan Intl Airport (TPE)
Korean Air contact information
- KE IATA code
- 00800 0656 2001 Call
- koreanair.com Visit
Overview of Korean Air
Depending on what amenities you would like to have access to while traveling, Korean Air has three classes that you can choose from, known as Economy, Prestige, and First. While Economy provides travelers with entertainment options and a standard seat, Prestige comes with perks such as a gourmet meal with drinks, a toiletry kit, and a wake-up service. If you opt for First, you will have access to an exclusive in-flight bar, a duvet, and a private suite that will allow you to lay on a comfortable bed.
If you would like to keep busy during your flight, consider downloading the beyond M app that was created by this airline in order to keep customers entertained while in the air. Through beyond M, you will be able to watch your choice of movies and television shows directly from your phone or laptop throughout the entire duration of your trip.
Korean Air is known for having codeshare agreements with many different international airlines, with some examples being Air France, Japan Airlines, and WestJet. Additionally, the company has voluntary interline agreements with two airlines, known as Flybe and JetBlue.
In Korean Air’s fleet, there are over 150 planes that come from five different companies. The most commonly used aircraft is the Boeing 777-300ER, as it can fit up to 227 passengers and is convenient for middle-range international flights. For long-haul flights, the airline often opts for the Airbus A380-800, a large plane that can fit over 400 passengers and is known for being both comfortable and spacious.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.