Guest reviews
Overall rating
8.1
Excellent
Based on 5,907 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
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Hawaiian Airlines information
| IATA code | HA |
| Routes | 345 |
| Top route | Los Angeles to Honolulu |
| Airports served | 106 |
| Top airport | Tokyo Haneda |
Hawaiian Airlines traveller reviews
Pros
"Crew was friendly and accommodating"
(in 83 reviews)
"Great leg room in coach!"
(in 33 reviews)
"Great service with a smile."
(in 98 reviews)
Cons
"The free entertainment is very poor"
(in 33 reviews)
"Should not be charged extra to watch movies."
(in 4 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
extra comfort
flight crew
long flight
great flight
hot meal
free entertainment
food was good
friendly staff
movies or tv
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8.0
Pros: The flight was smooth, the pilots were nice when on the speaker, the crew was good, food was very good!
Cons: Sitting next to the unpleasant lady in my row. Some passengers are rude but we’re coming from New York, so....
review from
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10.0
Fast and relaxing
Pros: Non stop very good
Cons: Served no vegetarian lunch just chicken
review from
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10.0
Pros: Very friendly attendants, ran on time, comfortable, cute safety videos.
review from
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4.6
Cons: Flight delay and old aircraft.
review from
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2.0
Pros: Nothing
Cons: Long TSA lines causing me to be late to my plane
review from
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8.0
Pros: Should have free entertainment on a 4-6 hr flight
Cons: Nothing to watch unless pay a fee.
review from
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8.3
San Diego bound
Pros: Lots of leg room!
Cons: Did not like having to pay for movies
review from
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5.6
Pros: Airline serves food without charging.
Cons: Have to pay for all movies and TV shows. Too many announcements.
review from
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9.3
Pros: We requested that my husband and I can sit together (we booked the flight at a different time). They upgraded our seats to extra comfort seats without extra fee because the flight was full and there were not 2 seats next to each other available in regular economy seats.
Cons: Their movie selection is limited.
review from
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8.3
Great crew, cramped plane, no free tv?
Pros: The crew!
Cons: The seats seemed smaller than normal. And it was almost a 6 hour flight and there were no free movies or tv. Kind of a bummer.
review from
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2.0
Cons: My surfboard bag was ripped and all straps were broken and was then patched up with duct tape!!! What the F#€*?!! It looked like it fell off the plane and was run over. Plus my bike box was torn to bits and patched with duct tape and was cut open by someone’s knife, I ended up loosing bike parts because of this. Horrible bag handling by the crew!! This was all noticed when I picked up my bags in Auckland
review from
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10.0
Pros: Timely and inexpensive
review from
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10.0
Fast and relaxing
Pros: Non stop very good
Cons: Served no vegetarian lunch just chicken
review from
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10.0
Pros: Very friendly attendants, ran on time, comfortable, cute safety videos.
review from
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9.3
Pros: We requested that my husband and I can sit together (we booked the flight at a different time). They upgraded our seats to extra comfort seats without extra fee because the flight was full and there were not 2 seats next to each other available in regular economy seats.
Cons: Their movie selection is limited.
review from
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10.0
Pros: Timely and inexpensive
review from
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8.0
Pros: The flight was smooth, the pilots were nice when on the speaker, the crew was good, food was very good!
Cons: Sitting next to the unpleasant lady in my row. Some passengers are rude but we’re coming from New York, so....
review from
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8.0
Pros: Should have free entertainment on a 4-6 hr flight
Cons: Nothing to watch unless pay a fee.
review from
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8.3
San Diego bound
Pros: Lots of leg room!
Cons: Did not like having to pay for movies
review from
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8.3
Great crew, cramped plane, no free tv?
Pros: The crew!
Cons: The seats seemed smaller than normal. And it was almost a 6 hour flight and there were no free movies or tv. Kind of a bummer.
review from
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4.6
Cons: Flight delay and old aircraft.
review from
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2.0
Pros: Nothing
Cons: Long TSA lines causing me to be late to my plane
review from
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5.6
Pros: Airline serves food without charging.
Cons: Have to pay for all movies and TV shows. Too many announcements.
review from
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2.0
Cons: My surfboard bag was ripped and all straps were broken and was then patched up with duct tape!!! What the F#€*?!! It looked like it fell off the plane and was run over. Plus my bike box was torn to bits and patched with duct tape and was cut open by someone’s knife, I ended up loosing bike parts because of this. Horrible bag handling by the crew!! This was all noticed when I picked up my bags in Auckland
review from
Flight status
Hawaiian Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
10
Honolulu
HNL
Los Angeles
LAX
15
San Diego
SAN
Honolulu
HNL
62
Kailua-Kona
KOA
Los Angeles
LAX
40
Kahului
OGG
Portland
PDX
38
Kahului
OGG
San Diego
SAN
458
Tokyo
HND
Honolulu
HNL
112
Honolulu
HNL
Hilo
ITO
50
Honolulu
HNL
New York
JFK
652
Honolulu
HNL
Kapalua
JHM
328
Honolulu
HNL
Kailua-Kona
KOA
18
Honolulu
HNL
Las Vegas
LAS
70
Honolulu
HNL
Long Beach
LGB
153
Honolulu
HNL
Lihue
LIH
616
Honolulu
HNL
Lanai City
LNY
610
Honolulu
HNL
Kaunakakai
MKK
48
Honolulu
HNL
Oakland
OAK
106
Honolulu
HNL
Kahului
OGG
26
Honolulu
HNL
Portland
PDX
16
Honolulu
HNL
San Diego
SAN
22
Honolulu
HNL
Seattle
SEA
12
Honolulu
HNL
San Francisco
SFO
20
Honolulu
HNL
Sacramento
SMF
451
Honolulu
HNL
Sydney
SYD
121
Hilo
ITO
Honolulu
HNL
179
Hilo
ITO
Kahului
OGG
51
New York
JFK
Honolulu
HNL
653
Kapalua
JHM
Honolulu
HNL
450
Osaka
KIX
Honolulu
HNL
127
Kailua-Kona
KOA
Honolulu
HNL
599
Kailua-Kona
KOA
Lihue
LIH
349
Kailua-Kona
KOA
Kahului
OGG
17
Las Vegas
LAS
Honolulu
HNL
3
Los Angeles
LAX
Honolulu
HNL
61
Los Angeles
LAX
Kailua-Kona
KOA
63
Los Angeles
LAX
Lihue
LIH
33
Los Angeles
LAX
Kahului
OGG
69
Long Beach
LGB
Honolulu
HNL
134
Lihue
LIH
Honolulu
HNL
500
Lihue
LIH
Kailua-Kona
KOA
64
Lihue
LIH
Los Angeles
LAX
68
Lihue
LIH
Oakland
OAK
508
Lihue
LIH
Kahului
OGG
617
Lanai City
LNY
Honolulu
HNL
625
Kaunakakai
MKK
Honolulu
HNL
822
Tokyo
NRT
Honolulu
HNL
47
Oakland
OAK
Honolulu
HNL
67
Oakland
OAK
Lihue
LIH
23
Oakland
OAK
Kahului
OGG
315
Kahului
OGG
Honolulu
HNL
132
Kahului
OGG
Hilo
ITO
340
Kahului
OGG
Kailua-Kona
KOA
34
Kahului
OGG
Los Angeles
LAX
519
Kahului
OGG
Lihue
LIH
24
Kahului
OGG
Oakland
OAK
30
Kahului
OGG
Seattle
SEA
42
Kahului
OGG
San Francisco
SFO
46
Kahului
OGG
San José
SJC
25
Portland
PDX
Honolulu
HNL
39
Portland
PDX
Kahului
OGG
35
Phoenix
PHX
Honolulu
HNL
37
San Diego
SAN
Kahului
OGG
27
Seattle
SEA
Honolulu
HNL
29
Seattle
SEA
Kahului
OGG
11
San Francisco
SFO
Honolulu
HNL
41
San Francisco
SFO
Kahului
OGG
45
San José
SJC
Kahului
OGG
19
Sacramento
SMF
Honolulu
HNL
452
Sydney
SYD
Honolulu
HNL
36
Honolulu
HNL
Phoenix
PHX
44
Honolulu
HNL
San José
SJC
460
Seoul
ICN
Honolulu
HNL
445
Honolulu
HNL
Auckland
AKL
43
San José
SJC
Honolulu
HNL
465
Honolulu
HNL
Pago Pago
PPG
466
Pago Pago
PPG
Honolulu
HNL
444
Brisbane
BNE
Honolulu
HNL
443
Honolulu
HNL
Brisbane
BNE
481
Honolulu
HNL
Papeete
PPT
482
Papeete
PPT
Honolulu
HNL
457
Honolulu
HNL
Tokyo
HND
449
Honolulu
HNL
Osaka
KIX
821
Honolulu
HNL
Tokyo
NRT
441
Honolulu
HNL
Sapporo
CTS
Top airports served by Hawaiian Airlines
- Tokyo Haneda Airport (HND)
- Honolulu Airport (HNL)
- Sapporo Chitose Airport (CTS)
- Kahului Airport (OGG)
- New York John F Kennedy Intl Airport (JFK)
- Kona International Airport (KOA)
- Tokyo Narita Airport (NRT)
- Lihue Airport (LIH)
- Osaka Itami Airport (ITM)
- Fukuoka Airport (FUK)
- Hilo International Airport (ITO)
- Los Angeles Airport (LAX)
- Boston Logan International Airport (BOS)
- Okinawa Naha Airport (OKA)
- Nagoya Chubu Centrair Intl & other airports Airport (NGO)
Hawaiian Airlines contact information
- HA IATA code
- Call
- hawaiianair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
