Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Novum Hotel Holstenwall Hamburg Neustadt

Holstenwall 19, 20355 Hamburg, Hamburg, Germany
+49 40 318 080

€73+

Overall guest ratings

7.3/10 Good
based on 2,780 reviews

Review highlights

  • 9.1
  • 8.3
  • 4.8
  • 4.2

Good to know

  • Clean rooms
  • Great reception
  • Close to public transport

Nearby

    show all

    About

    This hotel offers a convenient location across from the Hamburg Museum, about 3 blocks from the Reeperbahn, and 0.4 km (0.2 mi) from St. Michaelis Church. The Rathausmarkt is 1.3 km (0.8 mi) away.

    Less More
    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Internet
    • Cable or satellite TV
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 2,780 reviews
    • 9.1 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.7 "City centre within easy reach, said 97%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% thought parking was inexpensive."
      9.2 "92% liked the proximity to shopping."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 8.0 "Breakfast is good."
    • 6.9 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      2.7 "73% said rooms were small."
      3.7 "63% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      3.1 "69% criticized the small bathroom."
      4.0 "60% said the bathroom was dirty."
      1.2 "88% had problems with the shower."
      4.8 "52% were disappointed with the minibar."
      3.3 "Air conditioning was criticized by 67%."
      1.8 "82% thought the tv was sub-standard."
      3.0 "70% didn't like the balcony."
    • 4.2 "Vibe wasn't good."
      3.7 "63% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
      4.5 "55% criticized the plain hotel."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
      0.7 "93% were unhappy with the handicap accessible facilities."
    View all review categories

    Overall rating

    7.3 Good
    based on 1,612 reviews
    • 9.2 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% thought parking was inexpensive."
    • 8.2 "Great service."
      8.3 "83% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 7.8 "Good breakfast."
    • 6.7 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      2.4 "76% said rooms were small."
      3.6 "64% complained about the bathroom."
      3.8 "62% said the bathroom was dirty."
      3.2 "68% criticized the small bathroom."
      2.0 "80% thought they were poorly maintained."
      0.9 "91% had problems with the shower."
      4.6 "54% were disappointed with the minibar."
      3.3 "Air conditioning was criticized by 67%."
      2.1 "79% thought the tv was sub-standard."
    • 4.2 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.2 "68% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."
    • 4.1 "Vibe wasn't good."
      4.0 "60% criticized the unstylish hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
      4.0 "60% criticized the plain hotel."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.7 "For 83%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.5 Good
    based on 528 reviews
    • 8.8 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% liked the proximity to sightseeing."
      8.9 "89% thought parking was inexpensive."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 6.9 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      3.1 "69% said rooms were small."
      3.6 "64% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      3.9 "61% said the bathroom was dirty."
      4.7 "For 53%, the rooms looked old."
      1.4 "86% had problems with the shower."
      3.2 "68% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."
      4.7 "53% were disappointed with the minibar."
    • 3.7 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
    View all review categories

    Overall rating

    6.6 Good
    based on 139 reviews
    • 9.0 "Terrific location."
    • 8.0 "Great service."
      8.5 "85% said the reception staff was great."
      8.9 "89% found the staff to be very friendly."
    • 7.8 "High value."
    • 7.8 "Good breakfast."
    • 6.7 "Internet is average."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      3.0 "70% said rooms were small."
    • 4.3 "Not very comfortable."
      3.0 "70% said rooms were small."
    • 4.0 "Vibe wasn't good."
    View all review categories

    Overall rating

    7.3 Good
    based on 500 reviews
    • 9.0 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.8 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.1 "Only 51% thought the furniture was functional."
    • 4.8 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.3 "67% criticized the small bathroom."
    • 3.8 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
      4.4 "56% criticized the plain hotel."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great reception"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close