Guest reviews
Overall rating
8.2
Excellent
Based on 582 reviews
Overall
8.3
Boarding
8.4
Comfort
8.4
Crew
8.8
Entertainment
8.0
Food
7.8
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Garuda Indonesia information
| IATA code | GA |
| Routes | 637 |
| Top route | Jakarta Soekarno-Hatta Intl to Batam Hang Nadim |
| Airports served | 165 |
| Top airport | Jakarta Soekarno-Hatta Intl |
Garuda Indonesia traveller reviews
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
people they allowed
late arrival
waiting room
seats actually
crew and service
flight rough
open the door
excellent customer
-
2.0
Avoid Garuda
Pros: Nothing 2 hours late Had to watch commercials on the seat tv screen.
Cons: I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline.
review from
-
10.0
excellent flight with Garuda!
Pros: Despite a short delay fo boarding, everything's just great!
Cons: a short delay on boarding
review from
-
10.0
Pros: Amazing in business class
review from
-
10.0
Pros: Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense.
Cons: There is nothing not to like.
review from
-
10.0
5 star service
Pros: Food and beverage service
Cons: 45 minutes delayed when departing
review from
-
5.3
Pros: Quick flight
Cons: Food was terrible
review from
-
5.3
Cons: Meal was terrible
review from
-
9.3
Cons: No TV on cjr1000
review from
-
8.0
On time
Pros: Fast boarding
Cons: Food is low quality. Nothing special.
review from
-
10.0
Pros: I LOVED the Flight Attendants' uniforms. Smile!
review from
-
6.6
Pros: It was a direct flight. The greeting crew member at boarding was nice.
Cons: The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men.
review from
-
8.6
Very relaxed
Pros: Staff very accomadating throughout the flight
Cons: NA
review from
-
10.0
excellent flight with Garuda!
Pros: Despite a short delay fo boarding, everything's just great!
Cons: a short delay on boarding
review from
-
10.0
Pros: Amazing in business class
review from
-
10.0
Pros: Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense.
Cons: There is nothing not to like.
review from
-
10.0
5 star service
Pros: Food and beverage service
Cons: 45 minutes delayed when departing
review from
-
9.3
Cons: No TV on cjr1000
review from
-
10.0
Pros: I LOVED the Flight Attendants' uniforms. Smile!
review from
-
8.6
Very relaxed
Pros: Staff very accomadating throughout the flight
Cons: NA
review from
-
8.0
On time
Pros: Fast boarding
Cons: Food is low quality. Nothing special.
review from
-
6.6
Pros: It was a direct flight. The greeting crew member at boarding was nice.
Cons: The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men.
review from
-
2.0
Avoid Garuda
Pros: Nothing 2 hours late Had to watch commercials on the seat tv screen.
Cons: I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline.
review from
-
5.3
Pros: Quick flight
Cons: Food was terrible
review from
-
5.3
Cons: Meal was terrible
review from
Flight status
Garuda Indonesia route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
537
Banjarmasin
BDJ
Jakarta
CGK
650
Biak
BIK
Jayapura
DJJ
532
Jakarta
CGK
Banjarmasin
BDJ
134
Jakarta
CGK
Jambi
DJB
198
Jakarta
CGK
Pekanbaru
PKU
220
Jakarta
CGK
Surakarta City
SOC
135
Jambi
DJB
Jakarta
CGK
658
Jayapura
DJJ
Merauke
MKQ
79
Bandar Lampung
TKG
Jakarta
CGK
650
Makassar
UPG
Biak
BIK
658
Makassar
UPG
Jayapura
DJJ
7523
Palangkaraya
PKY
Balikpapan
BPN
7523
Pontianak
PNK
Palangkaraya
PKY
647
Ambon
AMQ
Jakarta
CGK
7646
Ambon
AMQ
Langgur
LUV
7644
Ambon
AMQ
Saumlaki
SXK
463
Banjarmasin
BDJ
Balikpapan
BPN
372
Bandung
BDO
Surabaya
SUB
462
Tanjung Redeb
BEJ
Balikpapan
BPN
7652
Biak
BIK
Nabire
NBX
297
Bengkulu City
BKS
Jakarta
CGK
7133
Bengkulu City
BKS
Palembang
PLM
7033
Bima
BMU
Mataram
LOP
462
Balikpapan
BPN
Banjarmasin
BDJ
463
Balikpapan
BPN
Tanjung Redeb
BEJ
573
Balikpapan
BPN
Jakarta
CGK
468
Balikpapan
BPN
Yogyakarta
JOG
7522
Balikpapan
BPN
Palangkaraya
PKY
469
Balikpapan
BPN
Tarakan
TRK
157
Batam
BTH
Jakarta
CGK
7153
Batam
BTH
Jambi
DJB
7144
Batam
BTH
Pekanbaru
PKU
147
Banda Aceh
BTJ
Jakarta
CGK
7837
Baubau
BUW
Makassar
UPG
265
Banyuwangi
BWX
Jakarta
CGK
646
Jakarta
CGK
Ambon
AMQ
296
Jakarta
CGK
Bengkulu City
BKS
572
Jakarta
CGK
Balikpapan
BPN
154
Jakarta
CGK
Batam
BTH
146
Jakarta
CGK
Banda Aceh
BTJ
264
Jakarta
CGK
Banyuwangi
BWX
656
Jakarta
CGK
Jayapura
DJJ
262
Jakarta
CGK
Sibolga
FLZ
202
Jakarta
CGK
Yogyakarta
JOG
180
Jakarta
CGK
Medan
KNO
456
Jakarta
CGK
Kupang
KOE
452
Jakarta
CGK
Labuan Bajo
LBJ
290
Jakarta
CGK
Malang
MLG
162
Jakarta
CGK
Padang
PDG
138
Jakarta
CGK
Pangkalpinang
PGK
114
Jakarta
CGK
Palembang
PLM
504
Jakarta
CGK
Pontianak
PNK
682
Jakarta
CGK
Sorong
SOQ
232
Jakarta
CGK
Semarang
SRG
580
Jakarta
CGK
Samarinda
SRI
304
Jakarta
CGK
Surabaya
SUB
72
Jakarta
CGK
Bandar Lampung
TKG
286
Jakarta
CGK
Takume
TNJ
668
Jakarta
CGK
Tarakan
TRK
648
Jakarta
CGK
Ternate
TTE
604
Jakarta
CGK
Makassar
UPG
7152
Jambi
DJB
Batam
BTH
7115
Jambi
DJB
Palembang
PLM
657
Jayapura
DJJ
Jakarta
CGK
699
Jayapura
DJJ
Manokwari
MKW
7655
Jayapura
DJJ
Nabire
NBX
655
Jayapura
DJJ
Tembagapura
TIM
659
Jayapura
DJJ
Makassar
UPG
460
Denpasar
DPS
Tambolaka
TMC
2632
Sibolga
FLZ
Jakarta
CGK
873
Hong Kong
HKG
Jakarta
CGK
7307
Jember
JBB
Surabaya
SUB
469
Yogyakarta
JOG
Balikpapan
BPN
201
Yogyakarta
JOG
Jakarta
CGK
695
Yogyakarta
JOG
Makassar
UPG
605
Kendari
KDI
Makassar
UPG
193
Medan
KNO
Jakarta
CGK
457
Kupang
KOE
Jakarta
CGK
461
Kupang
KOE
Tambolaka
TMC
679
Kupang
KOE
Makassar
UPG
453
Labuan Bajo
LBJ
Jakarta
CGK
7839
Palopo
LLO
Makassar
UPG
7032
Mataram
LOP
Bima
BMU
7038
Mataram
LOP
Sumbawa
SWQ
7647
Langgur
LUV
Ambon
AMQ
661
Mamuju
MJU
Makassar
UPG
659
Merauke
MKQ
Jayapura
DJJ
698
Manokwari
MKW
Jayapura
DJJ
699
Manokwari
MKW
Sorong
SOQ
293
Malang
MLG
Jakarta
CGK
7653
Nabire
NBX
Biak
BIK
7654
Nabire
NBX
Jayapura
DJJ
7656
Nabire
NBX
Tembagapura
TIM
163
Padang
PDG
Jakarta
CGK
137
Pangkalpinang
PGK
Jakarta
CGK
7127
Pangkalpinang
PGK
Palembang
PLM
7126
Pangkalpinang
PGK
Tanjung Pandan
TJQ
7145
Pekanbaru
PKU
Batam
BTH
177
Pekanbaru
PKU
Jakarta
CGK
7522
Palangkaraya
PKY
Pontianak
PNK
7132
Palembang
PLM
Bengkulu City
BKS
101
Palembang
PLM
Jakarta
CGK
7114
Palembang
PLM
Jambi
DJB
7126
Palembang
PLM
Pangkalpinang
PGK
7128
Palembang
PLM
Bandar Lampung
TKG
513
Pontianak
PNK
Jakarta
CGK
7534
Pontianak
PNK
Sintang
SQG
7525
Putussibau
PSU
Pontianak
PNK
829
Singapore
SIN
Jakarta
CGK
683
Sorong
SOQ
Jakarta
CGK
698
Sorong
SOQ
Manokwari
MKW
699
Sorong
SOQ
Makassar
UPG
7535
Sintang
SQG
Pontianak
PNK
231
Semarang
SRG
Jakarta
CGK
581
Samarinda
SRI
Jakarta
CGK
373
Surabaya
SUB
Bandung
BDO
327
Surabaya
SUB
Jakarta
CGK
7306
Surabaya
SUB
Jember
JBB
7039
Sumbawa
SWQ
Mataram
LOP
7645
Saumlaki
SXK
Ambon
AMQ
654
Tembagapura
TIM
Jayapura
DJJ
7657
Tembagapura
TIM
Nabire
NBX
655
Tembagapura
TIM
Makassar
UPG
7127
Tanjung Pandan
TJQ
Pangkalpinang
PGK
7129
Bandar Lampung
TKG
Palembang
PLM
461
Tambolaka
TMC
Denpasar
DPS
460
Tambolaka
TMC
Kupang
KOE
287
Takume
TNJ
Jakarta
CGK
468
Tarakan
TRK
Balikpapan
BPN
669
Tarakan
TRK
Jakarta
CGK
649
Ternate
TTE
Jakarta
CGK
7828
Makassar
UPG
Baubau
BUW
613
Makassar
UPG
Jakarta
CGK
694
Makassar
UPG
Yogyakarta
JOG
604
Makassar
UPG
Kendari
KDI
678
Makassar
UPG
Kupang
KOE
7838
Makassar
UPG
Palopo
LLO
660
Makassar
UPG
Mamuju
MJU
698
Makassar
UPG
Sorong
SOQ
654
Makassar
UPG
Tembagapura
TIM
982
Jakarta
CGK
Jeddah
JED
822
Jakarta
CGK
Singapore
SIN
981
Jeddah
JED
Jakarta
CGK
868
Jakarta
CGK
Bangkok
BKK
7835
Baubau
BUW
Kendari
KDI
7836
Kendari
KDI
Baubau
BUW
7844
Kendari
KDI
Wangi-Wangi
WNI
7845
Wangi-Wangi
WNI
Kendari
KDI
844
Bandung
BDO
Singapore
SIN
7139
Bandung
BDO
Bandar Lampung
TKG
7154
Batam
BTH
Padang
PDG
7857
Padang
KSR
Makassar
UPG
7529
Ketapang
KTG
Pontianak
PNK
7155
Padang
PDG
Batam
BTH
7528
Pontianak
PNK
Ketapang
KTG
845
Singapore
SIN
Bandung
BDO
848
Tanjung Pandan
TJQ
Singapore
SIN
7138
Bandar Lampung
TKG
Bandung
BDO
7856
Makassar
UPG
Padang
KSR
865
Bangkok
BKK
Jakarta
CGK
973
Jeddah
JED
Banda Aceh
BTJ
7148
Batam
BTH
Palembang
PLM
7526
Ketapang
KTG
Pangkalanbuun
PKN
7527
Pangkalanbuun
PKN
Ketapang
KTG
7526
Pangkalanbuun
PKN
Semarang
SRG
7149
Palembang
PLM
Batam
BTH
7527
Semarang
SRG
Pangkalanbuun
PKN
891
Beijing
PEK
Jakarta
CGK
7642
Ambon
AMQ
Ternate
TTE
972
Banda Aceh
BTJ
Jeddah
JED
260
Jakarta
CGK
Gunungsitoli
GNS
261
Gunungsitoli
GNS
Padang
PDG
686
Luwuk
LUW
Palu
PLW
687
Luwuk
LUW
Makassar
UPG
687
Palu
PLW
Luwuk
LUW
972
Surakarta City
SOC
Banda Aceh
BTJ
7643
Ternate
TTE
Ambon
AMQ
686
Makassar
UPG
Luwuk
LUW
7638
Ambon
AMQ
Sorong
SOQ
7053
Mataram
LOP
Denpasar
DPS
849
Singapore
SIN
Tanjung Pandan
TJQ
7639
Sorong
SOQ
Ambon
AMQ
407
Denpasar
DPS
Jakarta
CGK
725
Perth
PER
Jakarta
CGK
410
Jakarta
CGK
Denpasar
DPS
225
Surakarta City
SOC
Jakarta
CGK
367
Semarang
SRG
Surabaya
SUB
367
Surabaya
SUB
Makassar
UPG
651
Biak
BIK
Makassar
UPG
899
Guangzhou
CAN
Jakarta
CGK
898
Jakarta
CGK
Guangzhou
CAN
876
Jakarta
CGK
Hong Kong
HKG
820
Jakarta
CGK
Kuala Lumpur
KUL
651
Jayapura
DJJ
Biak
BIK
449
Kupang
KOE
Surabaya
SUB
821
Kuala Lumpur
KUL
Jakarta
CGK
365
Mataram
LOP
Surabaya
SUB
609
Palu
PLW
Makassar
UPG
855
Singapore
SIN
Surabaya
SUB
448
Surabaya
SUB
Kupang
KOE
364
Surabaya
SUB
Mataram
LOP
854
Surabaya
SUB
Singapore
SIN
368
Surabaya
SUB
Semarang
SRG
608
Makassar
UPG
Palu
PLW
630
Makassar
UPG
Surabaya
SUB
975
Banda Aceh
BTJ
Surabaya
SUB
975
Medina
MED
Banda Aceh
BTJ
974
Banda Aceh
BTJ
Medina
MED
973
Banda Aceh
BTJ
Surakarta City
SOC
974
Surabaya
SUB
Banda Aceh
BTJ
890
Jakarta
CGK
Beijing
PEK
89
Amsterdam
AMS
Jakarta
CGK
88
Jakarta
CGK
Amsterdam
AMS
882
Denpasar
DPS
Osaka
KIX
880
Denpasar
DPS
Tokyo
NRT
652
Denpasar
DPS
Tembagapura
TIM
715
Sydney
SYD
Denpasar
DPS
334
Bandung
BDO
Denpasar
DPS
335
Denpasar
DPS
Bandung
BDO
253
Denpasar
DPS
Yogyakarta
JOG
438
Denpasar
DPS
Kupang
KOE
7026
Denpasar
DPS
Labuan Bajo
LBJ
7048
Denpasar
DPS
Mataram
LOP
267
Denpasar
DPS
Palembang
PLM
446
Denpasar
DPS
Semarang
SRG
349
Denpasar
DPS
Surabaya
SUB
620
Denpasar
DPS
Makassar
UPG
7026
Ende
ENE
Kupang
KOE
7027
Ende
ENE
Labuan Bajo
LBJ
254
Yogyakarta
JOG
Denpasar
DPS
883
Osaka
KIX
Denpasar
DPS
266
Medan
KNO
Palembang
PLM
439
Kupang
KOE
Denpasar
DPS
7027
Kupang
KOE
Ende
ENE
481
Labuan Bajo
LBJ
Denpasar
DPS
7026
Labuan Bajo
LBJ
Ende
ENE
881
Tokyo
NRT
Denpasar
DPS
266
Palembang
PLM
Denpasar
DPS
267
Palembang
PLM
Medan
KNO
843
Singapore
SIN
Denpasar
DPS
447
Semarang
SRG
Denpasar
DPS
344
Surabaya
SUB
Denpasar
DPS
653
Tembagapura
TIM
Denpasar
DPS
621
Makassar
UPG
Denpasar
DPS
727
Perth
PER
Denpasar
DPS
728
Denpasar
DPS
Perth
PER
724
Jakarta
CGK
Perth
PER
714
Denpasar
DPS
Sydney
SYD
870
Denpasar
DPS
Seoul
ICN
970
Jakarta
CGK
Medina
MED
871
Seoul
ICN
Denpasar
DPS
284
Jakarta
CGK
Tanjung Pandan
TJQ
285
Tanjung Pandan
TJQ
Jakarta
CGK
892
Denpasar
DPS
Beijing
PEK
86
Jakarta
CGK
London
LHR
87
London
LHR
Jakarta
CGK
7117
Gunungsitoli
GNS
Medan
KNO
7116
Medan
KNO
Gunungsitoli
GNS
815
Mumbai
BOM
Denpasar
DPS
814
Denpasar
DPS
Mumbai
BOM
719
Melbourne
MEL
Denpasar
DPS
718
Denpasar
DPS
Melbourne
MEL
896
Denpasar
DPS
Guangzhou
CAN
856
Denpasar
DPS
Hong Kong
HKG
857
Hong Kong
HKG
Denpasar
DPS
840
Denpasar
DPS
Singapore
SIN
717
Melbourne
MEL
Jakarta
CGK
713
Sydney
SYD
Jakarta
CGK
716
Jakarta
CGK
Melbourne
MEL
7135
Sibolga
FLZ
Medan
KNO
7134
Medan
KNO
Sibolga
FLZ
971
Medina
MED
Jakarta
CGK
623
Palu
PLW
Jakarta
CGK
7124
Medan
KNO
Lhoksumawe
LSW
7125
Lhoksumawe
LSW
Medan
KNO
622
Jakarta
CGK
Palu
PLW
897
Guangzhou
CAN
Denpasar
DPS
893
Beijing
PEK
Denpasar
DPS
800
Denpasar
DPS
Zhengzhou
CGO
875
Tokyo
HND
Jakarta
CGK
874
Jakarta
CGK
Tokyo
HND
7833
Raha
RAQ
Makassar
UPG
7832
Makassar
UPG
Raha
RAQ
607
Manado
MDC
Jakarta
CGK
895
Shanghai
PVG
Jakarta
CGK
430
Jakarta
CGK
Mataram
LOP
606
Jakarta
CGK
Manado
MDC
433
Mataram
LOP
Jakarta
CGK
894
Jakarta
CGK
Shanghai
PVG
712
Jakarta
CGK
Sydney
SYD
550
Jakarta
CGK
Palangkaraya
PKY
551
Palangkaraya
PKY
Jakarta
CGK
879
Seoul
ICN
Jakarta
CGK
7309
Yogyakarta
JOG
Surabaya
SUB
7308
Surabaya
SUB
Yogyakarta
JOG
878
Jakarta
CGK
Seoul
ICN
7303
Banyuwangi
BWX
Surabaya
SUB
7302
Surabaya
SUB
Banyuwangi
BWX
640
Makassar
UPG
Ambon
AMQ
888
Jakarta
CGK
Osaka
KIX
803
Xi'an
XIY
Denpasar
DPS
801
Zhengzhou
CGO
Denpasar
DPS
802
Denpasar
DPS
Xi'an
XIY
859
Shanghai
PVG
Denpasar
DPS
858
Denpasar
DPS
Shanghai
PVG
7524
Pontianak
PNK
Putussibau
PSU
467
Makassar
UPG
Balikpapan
BPN
268
Jakarta
CGK
Siborong-Borong
DTB
269
Siborong-Borong
DTB
Jakarta
CGK
641
Ambon
AMQ
Makassar
UPG
466
Balikpapan
BPN
Makassar
UPG
490
Denpasar
DPS
Maumere
MOF
643
Gorontalo
GTO
Makassar
UPG
684
Manado
MDC
Ternate
TTE
685
Manado
MDC
Makassar
UPG
491
Maumere
MOF
Denpasar
DPS
7215
Padang
PDG
Palembang
PLM
7214
Palembang
PLM
Padang
PDG
685
Ternate
TTE
Manado
MDC
642
Makassar
UPG
Gorontalo
GTO
684
Makassar
UPG
Manado
MDC
889
Osaka
KIX
Jakarta
CGK
977
Medan
KNO
Makassar
UPG
976
Medan
KNO
Medina
MED
977
Medina
MED
Medan
KNO
976
Makassar
UPG
Medan
KNO
987
Jeddah
JED
Medan
KNO
986
Medan
KNO
Jeddah
JED
Top airports served by Garuda Indonesia
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Denpasar Bali Ngurah Rai Airport (DPS)
- Amsterdam Schiphol Airport (AMS)
- Abu Dhabi Intl Airport (AUH)
- Surabaya Juanda Airport (SUB)
- Makassar Sultan Hanuddin Airport (UPG)
- Singapore Changi Airport (SIN)
- Kuala Lumpur Intl Airport (KUL)
- Ko Samui Airport (USM)
- Yogyakarta Adisutjipto Airport (JOG)
- Palembang Mahmud Badaruddin Ii Airport (PLM)
- Balikpapan Sepinnggan Airport (BPN)
- Semarang Achmad Yani Airport (SRG)
- Medan Kuala Namu Intl Airport (KNO)
Garuda Indonesia contact information
- GA IATA code
- (62-911) 322999 Call
- garuda-indonesia.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
