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Pros: Comfortable seats

Cons: Cabin was very warm for a long time. Boarding could be more organized. Food - fish for main fish and tuna salad. I like fish, but really?

Pros: The seat was comfortable enough.

Cons: Boarding is disorganized. Food wasn’t heated properly so the fish just had coagulated oil coating it.

Pros: Everything was on time.

Cons: Entertainment and especially food

Pros: Crew pelayanan bagus

Cons: TV nya mati. Turun di tengah parkiran, naik bis.

Pros: Crew is professional

Cons: The interior in the air craft need seriously to be refreshed.

Cons: I had gotten two tickets.I didn't book two tickets for one trip.Please give me back my money.

Cons: Nona

Pros: The crew did a great job, seats were ok

Cons: the food was not eatable

Pros: Crew was better

Cons: Improve food quality. Garuda is moving backward in quality of food.

Cons: It's impossible to contact them to arrange infant seats, their HK office phone number rings out and isn't manned and the other country offices keep on redirecting our queries there. They also changed and cancelled our flights 6 times.

Pros: Crews are friendly

Cons: Delays should be reduced

Cons: Flight GA321 was delayed in Surabaya for almost 3 hours. We came as transit passengers from Denpasar to Jakarta as our final destination and stranded in Juanda airport.

Pros: Crew was good on flight and food was delicious.

Cons: Weather delays but worst was that crew staff couldn’t notify us of times. Caused me to miss work today and had 2 major delays to and from

Cons: Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours.

Pros: NA

Cons: Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress.

Pros: None

Cons: Too cold in the aircraft !! So so cold

Pros: Void Jancok

Cons: Void Jancok

Avoid Garuda

Pros: Nothing 2 hours late Had to watch commercials on the seat tv screen.

Cons: I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline.

Pros: Quick flight

Cons: Food was terrible

Cons: Meal was terrible

Mediocre food and movie list, long walk at T3 CGK

Pros: Cabin crew services very friendly

Cons: Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen