Pick-up location | Santa Barbara |
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Car types | |
Hire locations | 13 |
Airport locations | 7 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
2 locations in Santa Barbara
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Reviews
2.0 Poor
Oct 2022
2.0 Poor
Sep 2022
10.0 Wonderful
Sep 2022
10.0 Wonderful
Apr 2021
Pros:
the staff was very friendly and helpful8.0 Very Good
Apr 2021
Pros:
Pick up and Drop off were easyCons:
Was charged $100 for a tank of gas for a Corolla when the tank was already full10.0 Wonderful
Mar 2021
Pros:
I was surprised with an upgrade to a Ford Bronco, since my vehicle preference wasn’t available. I was in shock because I didn’t think Bronco’s were released yet. It felt like I won the lottery, and I honestly wish I didn’t have to give it back. My daughter also became attached to the Bronco, and she was sad to see it go :(Cons:
Experience was great. Thank you so much.3 locations in Santa Barbara
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6.0 Okay
Dec 2021
2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
4.0 Mediocre
Dec 2021
2.0 Poor
Oct 2021
4.0 Mediocre
May 2021
Cons:
The car had not been cleaned. The customer service was lacking.2 locations in Santa Barbara
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4.0 Mediocre
May 2021
Cons:
The staff at pickup in Santa Barbara used deceitful tactics to pressure us into paying for an upgrade.4.0 Mediocre
Jun 2020
Pros:
Staff Sue gave me a car that needed an oil change and didn’t apply insurance to vehicle. Then when I swopped the cars I needed to make a new contract That didn’t honor the daily rate and cut my trip by 2 daysCons:
Honesty and accountability of the staff8.4 Very Good
Jun 2019
Pros:
Friendly and professional staff.Cons:
The rental car was not in the space on my card. No car was parked in that space. Luckily there was an attendant in the lot who approached me and found my car, and I did not have to return to the terminal.10.0 Wonderful
Apr 2019
Pros:
Accommodated special request2.4 Poor
Nov 2018
Cons:
I have lieved in SB for 40 years and have driven to the airport many times. I drove past the Avis return 2x before finding it. The parking area is very poorly lit at night and the sinage is terrible. There are no arrows, signs,etc as to where to return the keys, the car, etc. The staff at the Avis desk was most unhelpful. The attendant appeared lazy and like I was bothering her to return the keys. I had the impression I had really interrupted her evening and she had more important things to do than check me out ad take the keys back. Very poor expereince.10.0 Wonderful
Jun 2018
Pros:
Didn't have to wait in a long line for pickup or drop off. Car worked well.One location in Santa Barbara
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8.0 Very Good
May 2021
Pros:
The woman who helped me with drop off was incredibly helpful2.0 Poor
May 2021
Cons:
They did not have my car available and said they tried to call me, but I never got a call. I needed a 12 person van, so it was not easy to find another one. Thankfully AVIS helped me out at the last minute!2.0 Poor
Dec 2020
Cons:
Vehicle that I reserved was not available when I went go pick up.10.0 Wonderful
Nov 2020
Cons:
I liked the small airport with car pick up right outside the terminal. Very convenient, quick, and simple. Would probably choose a slightly larger car than a Toyota Corolla for four adults.9.6 Wonderful
Aug 2020
Pros:
Staff was friendly and efficientCons:
Car was a little dirty inside.9.6 Wonderful
Jun 2020
Pros:
Easy, fast, and safe.3 locations in Santa Barbara
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10.0 Wonderful
Nov 2020
Pros:
Very helpful staff, pick up and drop-offCons:
Nothing. Really appreciated the savings offered by using Kayak on the catastrophic coverage!8.0 Very Good
Nov 2020
Pros:
Staff was really friendly and very accommodating. The pick up and drop off was fast and easy4.0 Mediocre
Oct 2020
Pros:
The staff was able to point me in the right direction after they recognized their mistake.2.0 Poor
Sep 2020
Pros:
A refund on the vehicle i never usedCons:
You guys couldve been more prepared with more vehicles6.8 Okay
Feb 2020
Pros:
Too busy and not organized very well. The workers I dealt with were friends though.9.6 Wonderful
Aug 2019
Pros:
Gentleman who helped me was professional, courteous and efficient.Cons:
Only thing that was a VERY MINOR problem was my lack of knowledge that the button to open gas tank cover was located on the car door (had not encountered this in other vehicles).One location in Santa Barbara
One location in Santa Barbara
Most popular car type | Mini |
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Some Santa Barbara car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the hire price but not all of them. We recommend always be aware of your coverage when hiring a car in Santa Barbara.
Keep in mind that car hire insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your hire. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Santa Barbara car hire.