Pros: Great service, very accommodating. Easirent was the best experience I've had renting a car. Their overall reviews seem lackluster, so I don't know if it was the location I was at (Newcastle) or if they've stepped their game up. I would definitely use Easirent again, and would definitely recommend them.
Cons: My old qualm is that automatic costs a lot more than manual. I can drive manual, but my buddy couldn't. I was designated driver, which is a bit tiring when you're driving long distances.