Cheap car hire in Houston
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| Passenger van |
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| Commercial |
| Pick-up truck |
Houston car rental reviews and directory
Alamo
8.5
Very Good
488 reviewsCleanliness
8.7
Comfort
8.6
Pick-up/Drop-off
8.5
Value for money
8.3
2 locations in Houston
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Reviews
10.0 Wonderful
May 2021
Pros:
Pickup & drop off was relatively painless. Neither rep demonstrated a welcoming attitude. All business. Pickup rep was eating while helping the customer ahead of me at pickup.Cons:
A quick review of operating functions would have been helpful. I am a senior citizen not used to the new electronic wizardry. My wife & I spent a few minutes doing that at pickup and later again with headlight & windshield wiper settings. Picking up a vehicle and being thrust into traffic with rainy weather is not my idea of fun.10.0 Wonderful
May 2021
Pros:
Everything went very smoothly. I was shocked that I didn't stand in any lines to talk to someone.2.0 Poor
May 2021
Pros:
Nothing- see belowCons:
This was the worst rental car experience of my life. I got to the airport and was told that my reservation was cancelled with no warning! Apparently Alamo had sold out all their cars. This was a major inconvenience for me, as I ultimately had to spend $270 getting to and from my destination, instead of the $120 I had paid. If I had also known this before arriving I could have also tried making different arrangements, but also found out that everyone else was sold out by the time I got there too. This was a massive inconvenience and I will never use Alamo again, and it made me seriously question my use of Kayak as well8.0 Very Good
Apr 2021
Cons:
No Issues10.0 Wonderful
Apr 2021
Pros:
Everything was easy & convenient10.0 Wonderful
Mar 2021
Cons:
There was a long wait at pick up. But everything else was great!Budget
7.2
Good
352 reviewsCleanliness
7.5
Comfort
7.6
Pick-up/Drop-off
7.3
Value for money
6.9
24 locations in Houston
Locations in Houston
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2.0 Poor
Oct 2022
8.0 Very Good
Oct 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Aug 2022
4.0 Mediocre
Aug 2022
2.0 Poor
May 2022
Avis
7.1
Good
154 reviewsCleanliness
7.2
Comfort
7.5
Pick-up/Drop-off
7.0
Value for money
6.8
22 locations in Houston
Locations in Houston
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Reviews
8.0 Very Good
Jun 2021
Pros:
Quick processCons:
Vehicles had problems2.0 Poor
May 2021
Cons:
They could have charged me for the vehicle I reserved rather than the one they gave me because of the power outage10.0 Wonderful
May 2021
Pros:
Dekisha was fast, friendly, polite, and went above and beyond working extra. Our flight was delayed. We didn't get to the rental til 12:30am and she helped get us our reservation. People was still in line and more coming after us. Dekisha is very wonderful and much appreciated she deserves the world.Cons:
There is not many people that are truly genuine and Dekisha made everything great!6.0 Okay
May 2021
Pros:
The quality of the CAR was excelentCons:
The kind of the personnel. They are not friendly with the customer10.0 Wonderful
Apr 2021
Pros:
Everything was very easyCons:
I was very pleased.6.0 Okay
Apr 2021
Pros:
Friendly staffCons:
More cars at airport. Had to pay Uber to take us to another location to get a carEnterprise
7.0
Good
361 reviewsCleanliness
7.3
Comfort
7.2
Pick-up/Drop-off
7.0
Value for money
6.8
47 locations in Houston
Locations in Houston
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2.0 Poor
May 2021
Cons:
Customer said they tried to reach me and let me know they didn’t have the car I reserved. I had previously called enterprise prior to arrival and confirmed the reservation which they did. Arrived and I was upsold another vehicle that I didn’t take so I will not ever use this service again.2.0 Poor
May 2021
Pros:
NothingCons:
Call back and say wherever4.0 Mediocre
Apr 2021
Pros:
The pick-up and drop-off was a smooth as I could imagine. Especially when looking around at how the other providers were operating.Cons:
I got swindled by the associate checking me in. When choosing refuel options, I was shown a price per gallon that I would pay for them to fill up the tank. They "forgot" to mention that I would be charged for a full tank of gas at that price, regardless of amount of fuel used. Definitely tainted the image I previously had of Enterprise.2.0 Poor
Apr 2021
Pros:
Didn't have a car. Didn't know if they were to have one.6.0 Okay
Apr 2021
Pros:
The car felt very cleanCons:
Almost an hour for pick-up. Same car category as Hertz, much lower quality.8.0 Very Good
Mar 2021
Pros:
Need to let someone know about the deposit and what is needed for this 😩Cons:
BOOKING TOO MANY PEOPLEPayless
6.7
Okay
231 reviewsCleanliness
7.1
Comfort
7.3
Pick-up/Drop-off
6.4
Value for money
6.8
2 locations in Houston
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8.0 Very Good
May 2021
Pros:
Staff was informative and helpful10.0 Wonderful
May 2021
Pros:
Quick process. Showed up they had my reservation they were ready to go took me less than 5 minutes to get my vehicle. Upon returning, staff saw I had oversized item and instead of making me transfer to a shuttle they drove me to the airport in my vehicle. Very much appreciated!Cons:
No improvements needed. Everything went as planned!6.0 Okay
May 2021
Cons:
The check-out process took almost 2 hours. There was a line a mile long and only 3 people working the counter while 3-4 others twiddled their thumbs in preferred area.8.0 Very Good
May 2021
Cons:
Only one person left to check in over 12 customers. Waited almost an hour to get checked in. Car was not clean but was the only one available. I was told the car wash was broken. Disappointed because I was attending a funeral with family.4.0 Mediocre
Apr 2021
Pros:
Unfortunately I didn't have a good experience with any of this process at the Hobby Payless/AVIS location. I hate leaving bad reviews however each part of the process was full of problems and deceiving tactics.Cons:
They had no vehicles ready to pick up that were in the size that I had a confirmation number for. They use this excuse to force you into having to pay to upgrade to another vehicle. I was asked to either wait (an unknown amount of time) or pay 20.00 a day more for a truck. Then after you agree to the new price they tell you they will email you all the paperwork. So you leave with no proof of cost and absolutely no paperwork. I logged in to my credit card account later that day and noticed I was charged 540.00. My original rental was confirmed as a full size car at 310.00 and that included the taxes and fees. So if you add the 20.00 each day you will get 60.00+ a few dollars for additional taxes. So let's add 20.00 for those. So it should have been 390.00. The drop off was easy and I spoke to the lady checking me back in and asked her if I would be charged an additional hour because I arrived at 11:09 and I was supposed to be back at 11:00. She said absolutely not. She knew I had to wait on 2 cars to figure out how to return there car and make their way into the lot. They is why I was 9 minutes late. She even said that she would make sure I wouldn't be charged for the additional hour. Guess what..... I got charged for 31.00 additional dollars for the hour.2.0 Poor
Apr 2021
Cons:
The people were just plain rude and didn't do anything to help my situation solid stranded at the airportAdvantage
6.5
Okay
149 reviewsCleanliness
6.7
Comfort
6.6
Pick-up/Drop-off
6.5
Value for money
6.3
One location in Houston
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9.2 Wonderful
Jan 2020
Cons:
It was a completely positive experience.3.6 Poor
Nov 2019
Pros:
Drop offCons:
Agent hid fees even though I declined. Car smelled like smoke.10.0 Wonderful
Jun 2019
Pros:
Dropped off was easyCons:
Nothing8.8 Very Good
May 2019
Pros:
Staff was great and car was what I asked for - both clean and comfortable.Cons:
The add on for tolls was extreme and ridiculous - there has to be a better way.3.6 Poor
Apr 2019
Pros:
NothingCons:
Please refund my money7.2 Good
Apr 2019
Pros:
New carCons:
Wait time getting my carHertz
6.2
Okay
524 reviewsCleanliness
6.7
Comfort
6.7
Pick-up/Drop-off
6.0
Value for money
6.2
27 locations in Houston
Locations in Houston
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2.0 Poor
Nov 2022
2.0 Poor
Nov 2022
2.0 Poor
Oct 2022
4.0 Mediocre
Oct 2022
10.0 Wonderful
Jun 2022
2.0 Poor
Jan 2022
Dollar
5.7
Fair
558 reviewsCleanliness
6.7
Comfort
6.5
Pick-up/Drop-off
5.7
Value for money
5.7
3 locations in Houston
Locations in Houston
15845 Jfk Blvd
+1 281 449 0161