Pros: Car was clean and reliable. It cost me as much or less to drive a rental than it would have cost me to drive my own vehicle.
Cons: I called the number on the rental confirmation to verify where I was supposed to pick up the vehicle. I was given an 800 number to call instead. I didn't mind it, except the person i talked to at that number wasn't sure and gave me another 800 number to call. All in all, I am very satisfied.
12 Nov 2016
What is the point of even reserving
Cons: Showed up to the airport to pick up my vehicle, and I had booked a pickup truck (since I needed the bed) and was informed that there were none available, the lady at the counter offered me a minivan or a small SUV and wanted to charge the same price as the truck even though the vehicles she was offering were in a much lower class. After asking her for some concession since she did not have what was promised I got online and found a truck at AViS. I will not be renting from Alamo ever again.
27 May 2017
Pros: It did have XM radio!
Cons: Only one agent at the counter, took a very long time to get the car. The car was not very clean, and it was smoked in.
14 Jun 2017
The counter employee need training
Cons: The mud parking lot, the car had damage , they never listened the starting mileage... tried to rip me off on the extra mileage.. it was far from good!!
9 Jul 2017
Pros: The van had plenty of room, comfortable to drive and decent gas mileage.
Cons: The side doors were power operated and apparently had no safety feature built in to sense obstruction allowing the passenger side, side door to close completely on my right hand when I reached for the safety belt. It bent my hand backwards and smashed four fingers. I had to wear a wrist support the remainder of my vacation to keep from bending my wrist as I'm sure at minimum it was sprained or tore something in wrist. I'm lucky my fingers weren't broken as well.
18 Aug 2017
Pros: All was well. Excellent value and full size upgrade.
30 Nov 2017
Cons: I had a car reserved. The attendant left to go have lunch with her family. I waited over an hour waiting for her to get my car. She also did not know how to run the computer and had to get a girl from a competing company to help. She told me after I inspected the vehicle to let her know if there was any damage. After i received my car I went back to report the damage to the vehicle and she was gone again. Not professional. I was a hour and a half late for my family's thanksgiving dinner.
Cons: drop off at the Minot airport is in a unmarked rental lot.
no attendant to check in vehicle.
you then walk to the counter which is at the other end of the airport.
the counter was unmanned and we had to call the attendant who was out moving vehicles.
this was @ 11AM
the male attendant shows up a few minutes later wearing a baseball cap (i'm not making this up) that says 'don't ask me sh*t'
not exactly appropriate.
20 Jun 2017
Pros: It was really easy to pick up and the car got awesome gas mileage and it was super easy to drive. The car was in amazing condition!
Cons: At drop off there was no one at the counter so we had to use the key drop which was fine I just didn't make me super comfortable.