Cons: They charged us because the car smelt funny.
8 Jul 2017
Very helpful staff member
Pros: I had some problems with my reservation and the staff member there (I think her name was Gri )?)) went above and beyond to help fix them. Ultimately it didn't work but her excellent effort is what I remember.
Cons: The rest of the staff appeared busy but I'm not sure if they were as helpful to the waiting customers - yes there was a line. Also the location is not so easy to get to unless you're aware of the metro lines.
19 Jun 2016
Pros: Very nice people to work with at service desk.
Cons: Left a jacket in the car came back to claim it but it was gone.
27 Aug 2016
17 Jul 2017
Fooled by price
Pros: The car was perfect for the traveling I was doing. Comfortable and clean. Was nice being able to rent a wifi device for the car. Pick up went well
Cons: The price I was quoted in my booking was WAY different than what I ended up actually having to pay... about $200 more! Be aware for all the fees and ask for clarification.
Pros: The staff was friendly and helpful. Not pushy about add-ons. They let us store bags for a bit until we had to leave for our flight.
22 Sep 2016
Pros: Good reliable vehical
Cons: Car was not ready when I arrived. I had to wait for a car to be prepped.
13 Feb 2017
Great value and customer service!
Pros: Brand new red car!! Who wouldn't like that. We also rented out car in Tromsø with major competitor and got scammed so this was a great experience. No hidden fees and charges.
10 Sep 2016
Great service and car
Pros: I ordered a VW Passat from Rentalcars.com in 30% less than the price I got as a Hertz Gold member.
I got a new BMW X4 (I'v been upgraded without asking for).
The service, the car and Norway were great..
28 Jul 2016
Far from trouble free.
Pros: When I went to pick up the car, the office was open but unoccupied. Waited 1/2 hour and made three calls before somebody showed up.
But there she upgraded us for no extra charge she also added two additional drivers without charge because I have elite status. But I was charged anyway. It took three emails to get those charges reversed.
We picked up the vehicle in Oslo and returned it to Kristiansand. They charged NOK 1,500 for that (c. $180) I knew that when I reserved the cart, but I still think it's outrageous.
Tools are collected automatically in Norway and Hertz added those charges to there invoice. But what they never warned me is that they added an administrative chargev that equalised the tolls.
Cons: Car was not available when I got there. Dollar couldn't provide me with an alternative.
27 Aug 2016
Never got this goddamn car
Cons: Dollar Car rentals is just a non existing company in Oslo central station, nobody knows about it (station information, even Hertz employees from which I was supposed to get the car, the reservation was not in their system).
So I lost one day and never get the car, then had to go to the airport to get a car from another company.
I don't know if it's a scam or just a bad synchronization between dollar and kayak systems, but NEVER RENT FROM DOLLAR IN OSLO.