This hotel is not equipped to accommodate their guests at all. Literally everything about this place is awful. It’s not clean, and the staff is horrible.
3 stars
Buena Park Grand Hotel & Suites
Photos of Buena Park Grand Hotel & Suites
Overview
Located in Buena Park, Radisson Suites Hotel Buena Park is within a 35-minute drive of Los Angeles International Airport and provides a heated pool and a Jacuzzi. It has a gym, as well as an express check-in and check-out feature, a 24-hour reception and a ballroom.
There are a variety of amenities on offer to guests of the hotel, including laundry facilities, a car rental desk and meeting facilities. In addition, the multilingual staff are on hand to offer assistance.
The hotel's rooms are spacious and offer a kitchenette that is equipped with a refrigerator and a microwave. They provide tea and coffee making facilities, a mini bar and wireless internet access.
Those staying at Radisson Suites Hotel Buena Park can sit down to a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close by when looking for a bite to eat. A selection of cafés and restaurants are also found in the surrounding area.
Radisson Suites Hotel Buena Park is surrounded by the area's well-known tourist attractions, including Knotts Berry Farm and Buena Park Mall, which are a short walk away. Disney California Adventure and Disneyland are also a quick drive away.
Latest deals for Buena Park Grand Hotel & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Buena Park Grand Hotel & Suites
- Outdoor pool
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Soap and shampoo provided
- Fire extinguisher
- Free toiletries
- Central heating
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- ATM on-site
- Business centre
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Accessibility and suitability
- Disabled access
- Lift
- No smoking
- Pets not allowed
- Designated smoking area
Pool and spa
- Spa
- Hot tub
- Outdoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Storage available
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- TV
Bathroom
- Hairdryer
- Toilet paper
Dining
- Minibar
- Restaurant
Family friendly
- Child-friendly
- Cribs available
Fitness
- Fitness room
- Fitness centre
Outdoor
- Garden
Workspace
- Desk
Things to do
- Gift shop
Health and safety
- Safe
Reviews of Buena Park Grand Hotel & Suites
5.9
Fair
2085 verified ratings
Wonderful
408
Very good
212
Good
205
Okay
170
Fair
258
Mediocre
188
Poor
644
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, being close to attractions like Knott's Berry Farm. However, many expressed dissatisfaction with the service, citing rude staff and long wait times for assistance. Cleanliness was also a concern, with reports of dirty rooms and inadequate responses from housekeeping.AI-generated from customer reviews
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6.2 out of 10
1279 reviews
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14 reviews
All reviews
Pros (+) I like the fact that it was close to Knott’s Berry Farm
Cons (-) Do not stay here. The phones do not work the AC does not work. I asked for the cleaning service to not come into the room ( both in person and over the phone which I had to call the front desk with my cell phone). They reassured me that they would not clean and after a day of being out we came in to a freshly made bed. There was blood on the blanket. They said that they would bring a do not distur...
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Pros (+) Location and motel has unique look n build but need lots of cosmetic things need to do .. management need to know that’s its Radisson not motel 6
Cons (-) House keeping is mess we paid for 2 night house keeper did not showed up till 7.00pm that’s after so many calls and ask to make up our room as we were going for dinner ,she refused it saying “no manager say no “ I was laughing my guts as I was mad what to say I show her that i killed one cockroach was on floor would you clean that for me n she just cleaned it and gave us fresh towels
Pros (+) The maintenance and cleaners were very nice and helpful when we needed something like a crib and extra blankets. Even the front stuff was nice but they were overwhelmed and needed more staffing.
Cons (-) Everything was broken, like the elevator and the heater and bathroom door was ajar that you can see inside. This place needs a cash infusion to be in an acceptable operation mode. The elevator doesn’t work!
Cons (-) Towel given was dirty. Bathroom tap and shower were leaking. There was a repair going on in the adjacent room and the noise was audible all the time.
Pros (+) The room inside was ok.
Cons (-) Front desk computers are out dated workers can’t do there job right. Waited almost 45 mins on the front desk due to computer freezing up. Doesn’t look like the pictures. Palm tress are dead needs trimming and there fixing some rooms but just put a piece of plywood on the door which makes it look unprofessional with broken glass. Some Elevators don’t work and the ice maker don’t work.
Pros (+) Great location for me. Restaurants and shopping close by and many tourist attractions
Cons (-) Ice machine is upstairs. Security door for side entrance usally open.
Pros (+) Size of room was great. Nice layout of room. Free breakfast was good.
Cons (-) Location can get loud at times, especially when Medevil Times is getting out.
Pros (+) The complimentary breakfast had a great selection, the food we ordered from their restaurant was good and the pool area had a very tropical feel to it. The rooms had a very homey feel to them and very private
Cons (-) I reserved the room through Kayak and it took over 20 minutes to find my reservation. We ordered room service on our first day there and they told us to leave the dishes outside our door and they would pick them up....they stayed out there for 2 days
Location
7762 Beach Boulevard, Buena Park, CA 90620
What's nearby
- Movieland Wax Museum35 m
- Bodies the Exhibition66 m
- Titanic the Experience209 m
- Medieval Times226 m
- Montezooma's Revenge0.5 km
- Knott's Berry Farm0.5 km
- Knott's Marketplace0.8 km
- Independence Hall0.9 km
- Knott's Soak City Water Park1.1 km
- Buena Park Mall1.1 km
- Anaheim General Hospital Buena Park2.9 km
- Los Coyotes Country Club4.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Buena Park Grand Hotel & Suites
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See most recommended stays in Buena ParkGood to know
Value for money | 7.0 |
|---|---|
Distance to city centre | 1.9 km |
Nearest airport | Long Beach Municipal |
Distance to airport | 14.7 km |