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Worst service

Pros: Nothing

Cons: The fight got delay. They made me loose my connection and then made me wait 9 hour at the airport just to make a change on my schedule. The people from the Avianca counter in Miami is the worst. Also, when I arrive to Lima, got my luggage an one of them was terrible broken with the things that were inside. Will never use AVIANCA in my life!

Denisse Mejia

Pros: On time

Cons: They left all my bags in Miami, i dont know when im going to get them, this is not aceptable

Avianca is the absolute worst.

Pros: Nothing. And I've flown Avianca 4 times and tried giving it a chance.

Cons: There is always some sort of problem. When I was in San Pedro they said the flight was delayed, then it never came. They did accommodate me with a hotel for the night which was nice after almost losing my job. The last and final time I used this airline I was at JFK 2 hours and 45 minutes ahead of time. I was there at 11:45 for a 2:20 flight. They told me I had missed my flight because I wasn't there 3 hours early. No where on my ticket did it say anything about that. There was a lot of people complaining and then they told me since I "missed' my flight I had to by a new ticket on the spot, leaving me with no option and a heafty fee.

Cons: Delay

Avianca is trash

Pros: Nothing

Cons: The plane was destroyed, everything broken and dirty , The most uncomfortable I have ever been on a plane and I was in business class. Pure junk

Cons: What I did not like is that after being in line too long to check in, they did not give me my boarding pass, I had to go and wait long time in another line to pay for my checked bag and to get my boarding pass. I have never seen that at any other airline, once you check in, you should be ready to go.