|Top route||Anchorage to Seattle/Tacoma Intl|
|Top airport||Seattle/Tacoma Intl|
It was the change of planes that severely limited carryons that caused my overall “okay” rating. That would not have concerned me either but for the fact that we had to wait nearly 30-minutes at the carousel for the baggage to be put out. It was frustrating, making an otherwise great experience less memorable. Also, charging for internet that doesn’t fully work onboard is petty, and it is impossible to solve while onboard. In both directions I was not fully able to access the internet.
Land crew to facilitate broading was very helpful and nice!
Alaska’s statistics for on time and completed (not cancelled) flights is performing well this summer, 2022, relative to other airlines. We have just completed 8 segments for international travel, two of which were Alaska. We did have one bag left behind at the Alaska airline transfer in SFO and another family had four bags that missed that connection! We received our bag the next day, delivered to the door, with courtesy and unopened. (We had secured the zippers with zip ties). Overall, best air quality in air, Alaska. On time, Alaska.
Second time flying with Alaska. I am a big Southwest fan. Staff was great. No problems. Communication was good. That is all you can ask for. Get me to my destination on time and with out hassle. Thanks
Great attendants, left close to schedule e d time in spite of LAX construction all around.
Ticket was more expensive than similar ticket on the same days my friend got for $250 less
It was my first time flying with alaska 6 hours to seattle from NYC, the kids bit disappointed there was no TV, but then the wifi helps a lot.
Lost my suitcase which was then broken into by I’m assuming the baggage delivery service
Having the check-in kiosks fully stacked with boarding pass paper and baggage labels would be greatly appreciated. Also having the kiosks open for boarding up to 3 1/3 hrs prior to boarding, even if the staff were not present. It would alleviate the crush that happens with the '2 hr ahead' current situation.
Alaska Airlines' baggage fees are fair; the crew is professional and accommodating. Selecting seats before travel without penny pinching about it remains the mark of a larger and better run airline. IMHO
Loved Alaska. We had an issue with late baggage being boarded and scheduled maintenance so we were a bit delayed from pushback. The crew was sympathetic as it was the start of forth of July weekend. They offered complimentary wine. Very sweet.
Boarded on time, arrived on time.
Didn't get 2nd service.
This is the worst airline ever. They canceled our flight by 24hrs with less than 6 hours to go for our flight. I luckily didn't go to bed and saw the text come in that they changed our flight. We were scrambling around at midnight trying to find another 6am flight out. Will never use this airline again.
Travel delay on return flight
Catering was late - waited 45 minutes on the plane before takeoff. Otherwise - easy-leases! 😎
Excellent flying experience
For some reason I cannot find my return flight from Phoenix to Portland Oregon. I still have not received a check in.
Check in crew was very helpful and friendly.
The window shades had been removed from all of the windows I could see around me, so as soon as we breached the cloud cover I was directly in full sun; within 15-20 minutes I was covered in sweat and getting a sunburn on my face arms neck and shoulders, which was extremely uncomfortable. I used my personal pillow to double over and crouch down the best I could. Fortunately my seat neighbor popped up to use the restroom, at which point I vacated to a seat in the shade across the aisle. Host staff was very accommodating dishing out cups of beer wine or a chocolate to most of the guests, tho for some reason missed me with the chocolates. There was no entertainment.
An American Airlines flight out of DFW was late. Ok. So they changed the gate -- several times. Ok. But then they changed it again at the last minute so that we missed the flight after having to wait for it. Very poor communication -- we didn't guess -- they didn't know when we asked them and didn't tell us when we were where they said to be.
Considering I got bumped off of a direct flight and sent to Dallas on American Airlines and had to pay $30 for checking my luggage when if I had not been bumped off of Alaska I as a Alaska Visa card holder would not have had that charge. Would like to know if you will reimburse me this fee. In addition instead of having my direct flight Dulles to Seattle of 51/2 to 6 hrs I spent 10 hours flying to Dallas and then Seattle. Do you think that makes this 82 years old lady happy? No! Sincerely, E Ann Buchanan
Crew very good
On a long, hot summer flight, only two beverage services in six hours. Also, with COVID still with us, sanitary wipes should be provided so passengers can wipe down armrests, snack tables, etc.
They lost our luggage on a non stop flight And checked in more than an hour before the flight took off
The food could have been better and in flight entertainment could be a bit faster while loading and lags less.
2.5 hours late.
Customer service at gate
Very smooth and fast travel experience. Would definitely fly with Alaska Airlines again.
On board Alaska Airlines flights, cabin baggage should not exceed 55x35x22cm. If your hand luggage is bigger, the Alaska Airlines assistance team will most likely ask you to pay extra for checked luggage.
Alaska Airlines offers direct flights to 94 cities in 4 different countries. Seattle, Anchorage, and Los Angeles are the most popular cities covered by Alaska Airlines.
Alaska Airlines concentrates most of its flight operations in Seattle.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Alaska Airlines.
If you will be flying with Alaska Airlines, there are two classes for you to choose from in addition to standard Economy: Premium Class and First Class. Premium Class will offer you several perks, such as extra legroom, complimentary food and drinks, and pre-boarding. For a particularly luxurious trip, opt for First Class, a choice that includes a hot meal, free access to entertainment tablets, and the ability to check two bags for free.
To watch a movie or show during your flight, the airline offers a complimentary app that you can download onto your personal device before take-off in order to save any media that you would like to watch while in the air. During longer flights, travelers have the option of renting a tablet directly from one of the stewards, each of which is equipped with a selection of films, games, podcasts, and access to Wi-Fi. Additionally, you are allowed to use certain messaging applications for free on your cell phone without having to pay for the plane’s Internet.
Although Alaska Airlines flies to over 100 destinations throughout the world, the company’s primary hub can be found in Anchorage, Alaska.
Alaska Airlines has over 6 different planes in its fleet, with a majority of them being either Airbus or Boeing. While the Boeing 737-900ER is known for being able to fit the most passengers and for having the largest First Class area in comparison to the company’s other planes, the Airbus A320-214 can travel the furthest and is commonly used for the airline’s longer flights.