Overview

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Palais Hansen Kempinski Vienna
Top Luxury Hotel

Schottenring 24, 1010 Vienna, Wien, Austria
+43 1236 1000

€269+

Overall guest ratings

9.2/10 Excellent
based on 1,199 reviews

Review highlights

  • 9.5
  • 9.4
  • 9.2
  • 5.3

Good to know

  • Professional service
  • Nice building
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    This family-friendly Vienna hotel is located in the historical district, within a 15-minute walk of Sigmund Freud Museum, Burgtheater, and Vienna City Hall. Vienna State Opera and St. Stephen's Cathedral are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Airport shuttle
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.2 Excellent
    based on 1,199 reviews
    • 9.5 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
      8.8 "88% enjoyed the lobby entrance."
      9.5 "95% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      8.8 "City centre within easy reach, said 88%."
      8.7 "87% liked the proximity to sightseeing."
      7.1 "71% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
    • 9.2 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      8.8 "88% enjoyed the lobby entrance."
      10.0 "100% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
      8.2 "Housekeeping was great, according to 82%."
      7.0 "70% found the restaurant service to be one of the best."
    • 8.7 "Breakfast is good."
    • 5.3 "Average value."
    • 5.0 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
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    Overall rating

    9.3 Excellent
    based on 851 reviews
    • 9.4 "Awesome vibe."
      9.9 "99% said it was a stylish hotel."
      8.7 "87% enjoyed the lobby entrance."
      9.5 "95% thought, the hotel was modern."
      9.2 "92% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.9 "89% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 9.3 "Terrific location."
      8.7 "City centre within easy reach, said 87%."
    • 9.1 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      8.7 "87% enjoyed the lobby entrance."
      10.0 "100% thought the architecture was beautiful."
    • 8.9 "Breakfast is good."
    • 5.2 "Average value."
    • 4.9 "Internet is poor."
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    Overall rating

    9.3 Excellent
    based on 251 reviews
    • 9.5 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      9.6 "96% thought, the hotel was modern."
    • 9.3 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
    • 9.3 "Terrific location."
      8.6 "86% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 5.1 "Average value."

    Overall rating

    9.3 Excellent
    based on 23 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
    • 8.2 "Rooms are great."

    Overall rating

    9.2 Excellent
    based on 71 reviews
    • 9.5 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.3 "Awesome vibe."
    • 9.1 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
    • 8.9 "Breakfast is good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Nice building"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou
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