|Top route||Bangkok Don Mueang Intl to Phuket City|
|Top airport||Bangkok Don Mueang Intl|
Pros: Early arrival and on time departure
Cons: They do not necessarily seat minor children with their parents. Much bigger fight to get them to seat families together, which should be standard practice in the age of COVID. Below average legroom. Much less than in America and elsewhere.
Pros: crew followed covid-19 protocol very well
Cons: Staff must friendly
Pros: Didn’t even get to go!
Cons: Them giving me a refund
Pros: Everything was very fast and efficient.
Pros: Comfortable seats, clean plane. On time.
Cons: The crew just sat in the back. They practically did nothing. Recommend you offer pillows and blankets on night flights.
Pros: The professionalism of the airline crew.
Cons: Taking off on time. It was a bumpy lift off and a bumpy landing. Other than that the flight was good.
Pros: The flight was on time and efficient
Cons: The place was old and very dirty. There was no drink service.
Pros: Crew did not do much
Cons: More service. Free water
Cons: Boarding should improve. Other airports board Hot Seats first.
Cons: It costs more to check a bag than it does to book a ticket, this airline is a rip off
Pros: Fast and efficient.
Pros: afforadable fares
Cons: cleaner cabin. There was visible stains on the floor in front of my seats and I'm supposed to put my bag there.
Cons: Always the same problem - not enough leg room.
Cons: Nothing is free. You must pay for everything INCLUDING a glass of water.
Pros: Relatively inexpensive and on time.
Cons: Absolutely no customer support. No one to call or contact. In theory, they have a contact through Facebook but no one picks up. If you book through a major third party agency, you cannot log onto their system to make changes like add baggage. At the airport, they told me the only way to ask them is to come to the airport. How environmentally unfriendly and generally inconvenient. Especially in these days where such online services should be easy.
Not for tall people
Pros: Quick boarding procedure, good price
Cons: I am tall... 197cm... and my seat had so little leg room, I couldn't sit normally. All exit seats were free, the flight attendant told me they can't move me because you need to pay extra for those seats. I don't need to get anything for free, but I paid for my seat just like everybody else and it's very frustrating I was forced to spend my flight sitting not only uncomfortably, but also in an unsafe position in case any serious turbulence happened.
Pros: Left on time, arrived on time!
Pros: Smiling srewardess
Cons: IF MY BAGGAGE WASNT LOST
Quick, Cheap & Excellent
Pros: No line check in, efficient, quick bag drop, check in, on-time departure, good safe flight with food & water ( extra $4 USD)
Cons: Leg room very cramped, but ok for a 90 minute flight. Hot Seats are better for $20 USD each extra.
Cons: On time
Pros: Not much
Cons: The check in, the ticket agent the service at baggage window the fact they over charge me for baggage the attitude and unwillingness to help or answer questions will never fly this airline again
Cons: Better customer service, very rude ground and in flight staff
Pros: It's a cheap flight and wasn't really suppose to nice and comfortable.
Cons: The delay was scary as I had a connecting flight. And they don't really communicate and let you know what's going on.
Pros: The crew was eventually accommodating. I am pregnant and asked if I could stretch out on the empty row behind us. However, it was an emergency row and no, we weren't allowed. Eventually, they offered me a seat with an empty seat next to it. The other passenger in the row wasn't very happy with me sitting there. One of the stewards offered me the back row to stretch out. There was no one sitting there. I don't know why that wasn't one the first options. But I'm thankful that I was able to lay down and sleep.
Cons: The cabin is very crowded. No food or drinks are provided so be prepared to pay or bring your own.
Cons: On time. Free internet in flight. Good value for a low cost airline.
Pros: Cool signage and ads. Quick on and off boarding process
Cons: Seats way too small and uncomfortable, no in flight entertainment or plugs, charged for basic drinks, cash only, Seats too close to one another, seat belt not made for American bodies, took off late. Basically the spirit airlines for East Asia
Pros: Flying from Phuket was so easy, check-in quick and straightforward. I had chosen not to reserve our seats, and this time that meant that we were in the very back row, so had the pleasure of those in front of us in our laps, with no chance of reclining our own seats. It was a short flight, so no real damage was done.
Pros: From Check-in through Boarding and the flight it was like a dream, full flight even departed early.
As Thai AirAsia is a joint venture from two companies that are located in Malaysia and Thailand, the airline primarily services flights within these countries. However, the company has expanded its list of international destinations, with choices now including locations such as Australia, Japan, Oman, China, and South Korea.
This company is not a part of an airline organization and does not have codeshare agreements with other companies, but it is connected to several other airlines. For example, the airline was founded in 2003 by AirAsia and Thailand's Asia Aviation and these two organizations have retained their ownership of the company.
Thai AirAsia has a fleet that contains over 60 planes and is composed entirely of Airbus. Out of the several different types of aircraft that are used, the Airbus A320-200 is the most common, as it fits up to 180 passengers and is best for medium-range voyages. For longer voyages, the company will commonly use the Airbus A320neo, a choice that fits 186 passengers and has an impressive fuel capacity.
With Thai AirAsia, passengers are able to choose from four travel classes, which are Low Fare, Value Pack, Premium Flex, and Premium Flatbed. While Low Fare will provide you with a complimentary carry-on, Value Pack comes with a free checked bag, a complimentary meal, and access to the airline’s exclusive lounge while you are waiting for your flight. If you select Premium Flex, you will be given priority boarding and check-in, while Premium Flatbed comes with a seat that turns into a bed, a duvet, and pillows.