|Top route||Orlando to Minneapolis St Paul|
|Top airport||Minneapolis St Paul|
Friendliest pros in the biz! Affordable tickets so my nonprofit can afford to fly to LA to pack thousands of meals for our neighbors experiencing food insecurity
Why did I get texts and notifications with incorrect information that the flight was delayed 45 minutes?
Crew was courteous. Flight was late arriving which made us late. Very cramped seating.
Flight attendants could have been more engaged in the passengers. They were more interested in talking to each other
The flight was fine and as expected. It was the waiting for over 45 minutes to retrieve the luggage that disappointed us.
2 hours late, but we were informed a day in advance. From there, very prompt.
The worst from top to bottom. delayed flights, no help, had to spend extra money on shuttles to get me home because there was no support rom sun counrty, orbitz, or Kayak to help get me home.
I cant say that I like anything. Everything was sub par. I flew from Eau Claire WI to New Orleans LA with a connection in Minneapolis. The "flight" from EAU to MSP was actually a bus. This bus only made one trip a day if you miss it you are screwed. My flight from MSY to MSP was delayed by 4 hours which in my experience with Sun Country is the norm. I had missed my "flight" from MSP to EAU. AKA a bus that runs once a day. So I have to spend more money on a shuttle service to bring me. I tried to find a help desk at MSY location and could not find one. phone support is non existent as well. top to bottom a terrible experience. Will never recommend.
Nice flight for a low cost carrier. So much better than my frontier experience later the same day.
They claim that there’s turbulence so they are not offering snacks and drinks but there is no turbulence the entire time.
The crew on both departure and reform flights are gruff and very loud, classless. Flights should have a calmer atmosphere, especially for those that have flying fears. Sun Country really disappoints.
Delayed flight. No beverage service. A crew member was sullen. Expensive baggage and seating fees.
Smooth check in and on time flight
On time flight. Smooth boarding and smooth flight. I paid a little extra to sit up front but really enjoyed the extra leg room. Would flySun Country again.
Love the nonstop from pdx to msp. Clean quick boarding. On time.
Nothing. It all went smoothly.
Pros: Nothing. Sun country airlines was 30 mins late to bird allow travelers to board their plane then 1 hour late to leave after that then 20 mins late to deboard, so in total they were 2 hours late
Cons: Their staff needs to be on time to board and takeoff. Sun country airlines was 30 mins late to bird allow travelers to board their plane then 1 hour late to leave after that then 20 mins late to deboard, so in total they were 2 hours late
Pros: Crew, seats, experience;?all were wonderful!
Cons: More flights to/from Portland
Pros: Crew was friendly and engaging throughout the flight. Gate agents as well. Plane and terminal remain very clean as they always should have been.
Cons: Seats are incredibly uncomfortable as always. Tailbone was again painful for 2-3 days like every Sun Country flight. Head rests are like plywood and do not a allow restful position. The landing was quite hard. Many surprised screeches on this one.
Pros: Boarding in general went quite quick considering the number of customers requiring assistance. Flight attendants were pleasant greeting us while boarding.
Cons: Seats are extremely uncomfortable. My tailbone is very painful for 2-3 days after each flight. The headrests are hard and force my head forward. cannot rest comfortably. Narrow seats are an ongoing issue with most airlines. The number of flight attendant intercom scolding's to remain in seats could have been less. Sometimes people just need to use a restroom. I wasn't one of them but certainly understand the need in flight, turbulence or not.
Pros: On time. Nice crew. Comfortable flight.
Cons: More entertainment variety.
Pros: Crew were fine- did what they had to do: distributed tiny bottle of water, picked up trash, were polite to passengers. Otherwise, no interaction.
Cons: Crowded airplane during a pandemic. Greed motivates Sun Country Airlines- overcrowding, seats are paid extra, baggage is extra including carryon. Flight arrived on time, but it took two (2) hours to get out of the airport, waiting for a gate and baggage. Landed at 10:10p- left airport with bag at 12:10a. Will try never t o fly with them again!
Pros: Boarding went smoothly. Crew was nice.
Cons: The airfi wifi was very intermittent. That should be addressed for international flights! Also, seat was supposed to have a usb cord and there wasn’t one. We would have picked a different airline for an international flight had we known that. Tray backs were dirty too.
Cons: Hand sanitizing wipes on board.
Pros: We arrived on time in Minneapolis
Cons: Less turbulance
Pros: I liked that birding started from the last rows.
Cons: Sun country did absolutely nothing in regards to protecting their passengers from COVID. Delta was absolutely amazing and I was soo impressed with the extra measures they are taking, sun country should definitely take notes from Delta. As for sun county I will not be flying them again anytime soon, unless they are able to improve their policies on covid.
Pros: Nothing. Regretted purchasing my flight with Sun Country would have much rather flown Delta. Worse than Spirit airlines.
Cons: No COVID precautions. Definitely not 6 feet apart procedures. No cleaning nor sanitation done for seats. Delta at least provides hand sanitizer wipes. & has middle seats closed off due to COVID. Hate that they charge for even a carry on. Ridiculous. Should have flown Delta.
Pros: The entertainment was great surprise and the crew helpful in getting everyone connected.
Cons: Boarding! Other airlines are boarding from the back to the front. Absolutely no social distancing on this flight...by the time I was called to board, proceed to the back of the plane the others in my row had to get up & move so I could get to my window seat. In a world of technology, boarding can be done more efficiently.
Pros: The flight got me to MCO on time and was very inexpensive.
Cons: Flight was overcrowded with very poor Covid safety procedures. I recently flew, the same route on Delta and felt much better about cleanliness, empty middle seats, masks, etc.
On board Sun Country Air flights, cabin baggage should not exceed 60x40x28cm. If your hand luggage is bigger, the Sun Country Air assistance team will most likely ask you to pay extra for checked luggage.
Sun Country Air offers direct flights to 101 cities in 14 different countries. Minneapolis, Orlando, and Fort Myers are the most popular cities covered by Sun Country Air.
Sun Country Air concentrates most of its flight operations in Minneapolis.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Sun Country Air.
Based in Minneapolis, Sun Country Airlines has year-round services across the United States and into Mexico. Departures are also scheduled from Dallas, Las Vegas, and Portland. The number of daily flights is dramatically increased during warmer months, with seasonal flights available to the Caribbean and Central America. Among the countries reached are Jamaica, Costa Rica, Belize, the Dominican Republic, and Aruba. An interline agreement is held with Condor, which provides nonstop flights to Germany.
Sun Country Airlines operates as an ultra-low-cost carrier and sells tickets at competitive prices. Services, such as checked luggage, are optional extras, with the standard fares only allowing a small carry-on bag that must fit underneath the seat in front.
Economy is the only cabin class available; however, it comes with a range of amenities and at least 30 in of legroom. There are seats that have as much as 34 in of space and an extra 50% recline if you are interested in paying to select your spot. USC and AC power outlets are also available next to upgraded seats. All passengers are offered complimentary beverages, which include juice and coffee.
Boeing aircraft are exclusively flown by Sun Country Airlines. The narrow-body 737 Next Gen series is favored for its fuel efficiency and 183-passenger capacity. All passengers are seated in a singular stretched cabin. The fleet is boldly painted in a dark blue and orange design, distinctively standing out from other planes. Several of the jets are named after lakes located in Minnesota, such as Lake Nokomis, Lake Winona, and Lake Jefferson.