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Okay, but not great

Pros: The crew was pleasant and professional. The breakfast was tasty and warm.

Cons: The board process, or lack thereof, was awful. I've never been on an airline in recent history that just signaled for people in economy class to board with no order. There was a terrific press of people wrestling to get on. It was annoying and uncomfortable. The seats were more narrow than the previous airlplane seats. The dinner I selected was a chicken and mushroom dish. The chicken was dry, oddly seasoned and bland. The vegetable was not recognizable.

The fight attendants did all the could

Cons: The entertainment system did not work, the seats were bad, and the plane was way too old

Pros: Pleasant crew and entertainment

Pros: The crew was great.

Cons: The food was terrible and the seats so small and uncomfortable.

Pros: Plane was clean and seats were comfortable. Staff was overall friendly.

Cons: One of the interactive tv displays was not working, the crew attempted to reset the system for that one seat but was unable to fix it. Normally this would not have been a big deal but for a 15 hour flight with no onboard entertainment was disheartening. (There also aren't any plugs to charge personal devices to have watched instead)