Guest reviews
Overall rating
5.8
OK
Based on 448 reviews
Overall
6.1
Boarding
6.2
Comfort
5.8
Crew
6.7
Entertainment
4.5
Food
4.8
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SmartWings information
| IATA code | QS |
| Routes | 281 |
| Top route | Václav Havel Prague to Moscow Sheremetyevo |
| Airports served | 82 |
| Top airport | Václav Havel Prague |
SmartWings traveller reviews
Pros
"The crew was polite and efficient"
(in 10 reviews)
Cons
"Leg room is very bad"
(in 6 reviews)
"Flight was late for like 3 hours."
(in 5 reviews)
"The checked baggage allowance is ridiculous."
(in 4 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
cost flight
room for legs
baggage allowance
flight was late
moved to other seats
terrible experience
crew was nice
left on time
hours delay
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2.0
Pros: Nothing
Cons: No early check in. The longest line at check in that I ever seen. Terrible seats
review from
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2.0
Uncomfortable beyond belief!
Pros: Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.
review from
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6.0
Pros: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move
review from
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7.0
Pros: The food
Cons: Lost my bag
review from
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10.0
Pros: Everything was fast.
Cons: Nothing.
review from
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6.0
Plane was delayed for over an hour
Pros: It was short flight so not much to share, crew was ok
Cons: It was delayed over an hour
review from
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7.0
Food isn’t free
Cons: Had to pay for just a basic cup of juice. No snack provided.
review from
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4.3
Direct flight with a bait and switch policy.
Pros: Punctuality. Direct flight from Prague to Madrid.
Cons: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.
review from
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2.0
Flight was delayed
Pros: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.
review from
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6.0
Cons: 1 hour delay ☹️
review from
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10.0
Great as always!
Pros: Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane
Cons: Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"
review from
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4.0
plane
Cons: planes are old
review from
-
10.0
Pros: Everything was fast.
Cons: Nothing.
review from
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10.0
Great as always!
Pros: Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane
Cons: Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"
review from
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2.0
Pros: Nothing
Cons: No early check in. The longest line at check in that I ever seen. Terrible seats
review from
-
2.0
Uncomfortable beyond belief!
Pros: Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.
review from
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6.0
Pros: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move
review from
-
6.0
Plane was delayed for over an hour
Pros: It was short flight so not much to share, crew was ok
Cons: It was delayed over an hour
review from
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4.3
Direct flight with a bait and switch policy.
Pros: Punctuality. Direct flight from Prague to Madrid.
Cons: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.
review from
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2.0
Flight was delayed
Pros: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.
review from
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6.0
Cons: 1 hour delay ☹️
review from
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4.0
plane
Cons: planes are old
review from
Flight status
SmartWings route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
1201
Dubai
DXB
Prague
PRG
1200
Prague
PRG
Dubai
DXB
1287
Tel Aviv
TLV
Prague
PRG
1099
London
LGW
Prague
PRG
1098
Prague
PRG
London
LGW
2041
Las Palmas de Gran Canaria
LPA
Prague
PRG
3716
Lyon
LYS
Arrecife
ACE
2040
Prague
PRG
Las Palmas de Gran Canaria
LPA
3725
Puerto del Rosario
FUE
Nantes
NTE
3724
Nantes
NTE
Puerto del Rosario
FUE
7379
Santa Cruz de Tenerife
TFS
Warsaw
WAW
7378
Warsaw
WAW
Santa Cruz de Tenerife
TFS
1286
Prague
PRG
Tel Aviv
TLV
1871
Madrid
MAD
Tel Aviv
TLV
1870
Tel Aviv
TLV
Madrid
MAD
1198
Prague
PRG
Moscow
SVO
1153
Málaga
AGP
Prague
PRG
1152
Prague
PRG
Málaga
AGP
1199
Moscow
SVO
Prague
PRG
1222
Prague
PRG
Marsa Alam
RMF
1223
Marsa Alam
RMF
Prague
PRG
2036
Prague
PRG
Santa Cruz de Tenerife
TFS
2037
Santa Cruz de Tenerife
TFS
Prague
PRG
3702
Paris
CDG
Puerto del Rosario
FUE
3703
Puerto del Rosario
FUE
Paris
CDG
1241
Hurghada
HRG
Prague
PRG
1240
Prague
PRG
Hurghada
HRG
3721
Arrecife
ACE
Paris
CDG
3717
Arrecife
ACE
Lyon
LYS
3720
Paris
CDG
Arrecife
ACE
Top flight routes
Top airports served by SmartWings
- Václav Havel Prague Airport (PRG)
- Moscow Sheremetyevo Airport (SVO)
- Budapest Ferihegy Airport (BUD)
- Duesseldorf International Airport (DUS)
- Ostrava Mosnov Airport (OSR)
- Amsterdam Schiphol Airport (AMS)
- Košice Barca Airport (KSC)
- Milan Malpensa Airport (MXP)
- Antalya Airport (AYT)
- Paris Charles de Gaulle Airport (CDG)
- Brno Turany Airport (BRQ)
- Bratislava Ivanka Airport (BTS)
- Warsaw Frederic Chopin & other airports Airport (WAW)
- Rome Fiumicino Airport (FCO)
- Heraklion N. Kazantzakis Apt. Airport (HER)
SmartWings contact information
- QS IATA code
- +420 220 11 6686 Call
- smartwings.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
