Guest reviews
Overall rating
5.7
OK
Based on 435 reviews
Overall
6.1
Boarding
6.2
Comfort
5.8
Crew
6.6
Entertainment
4.5
Food
4.8
Skip to main content
SmartWings traveller reviews
Pros
"The crew was polite and efficient"
(in 10 reviews)
Cons
"Leg room is very bad"
(in 6 reviews)
"Flight was late for like 3 hours."
(in 5 reviews)
"The checked baggage allowance is ridiculous."
(in 4 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
cost flight
room for legs
baggage allowance
flight was late
moved to other seats
terrible experience
crew was nice
left on time
hours delay
-
6.0
Pros: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move
review from
-
7.0
Pros: The food
Cons: Lost my bag
review from
-
10.0
Pros: Everything was fast.
Cons: Nothing.
review from
-
6.0
Plane was delayed for over an hour
Pros: It was short flight so not much to share, crew was ok
Cons: It was delayed over an hour
review from
-
7.0
Food isn’t free
Cons: Had to pay for just a basic cup of juice. No snack provided.
review from
-
4.3
Direct flight with a bait and switch policy.
Pros: Punctuality. Direct flight from Prague to Madrid.
Cons: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.
review from
-
2.0
Flight was delayed
Pros: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.
review from
-
6.0
Cons: 1 hour delay ☹️
review from
-
10.0
Great as always!
Pros: Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane
Cons: Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"
review from
-
4.0
plane
Cons: planes are old
review from
-
4.6
Pros: Nothing
Cons: hidden baggage fees suck!!! Was not stated on purchase!!!
review from
-
2.0
Will never fly CSA again
Pros: Nothing
Cons: The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again.
review from
-
10.0
Pros: Everything was fast.
Cons: Nothing.
review from
-
10.0
Great as always!
Pros: Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane
Cons: Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"
review from
-
6.0
Pros: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move
review from
-
6.0
Plane was delayed for over an hour
Pros: It was short flight so not much to share, crew was ok
Cons: It was delayed over an hour
review from
-
4.3
Direct flight with a bait and switch policy.
Pros: Punctuality. Direct flight from Prague to Madrid.
Cons: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.
review from
-
2.0
Flight was delayed
Pros: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.
review from
-
6.0
Cons: 1 hour delay ☹️
review from
-
4.0
plane
Cons: planes are old
review from
-
4.6
Pros: Nothing
Cons: hidden baggage fees suck!!! Was not stated on purchase!!!
review from
-
2.0
Will never fly CSA again
Pros: Nothing
Cons: The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again.
review from
Flight status
SmartWings route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
1440
Brno
BRQ
Hurghada
HRG
1441
Hurghada
HRG
Brno
BRQ
1341
Hurghada
HRG
Ostrava
OSR
1340
Ostrava
OSR
Hurghada
HRG
1201
Dubai
DXB
Prague
PRG
1200
Prague
PRG
Dubai
DXB
2041
Las Palmas de Gran Canaria
LPA
Prague
PRG
2040
Prague
PRG
Las Palmas de Gran Canaria
LPA
1495
Antalya
AYT
Brno
BRQ
1494
Brno
BRQ
Antalya
AYT
1193
Antalya
AYT
Prague
PRG
1192
Prague
PRG
Antalya
AYT
1241
Hurghada
HRG
Prague
PRG
1240
Prague
PRG
Hurghada
HRG
1153
Malaga
AGP
Prague
PRG
1152
Prague
PRG
Malaga
AGP
1085
Dubrovnik
DBV
Prague
PRG
1303
Heraklion
HER
Ostrava
OSR
1127
Kos
KGS
Prague
PRG
1302
Ostrava
OSR
Heraklion
HER
1084
Prague
PRG
Dubrovnik
DBV
1126
Prague
PRG
Kos
KGS
1146
Prague
PRG
Rhodes
RHO
1147
Rhodes
RHO
Prague
PRG
1393
Antalya
AYT
Ostrava
OSR
1117
Corfu
CFU
Prague
PRG
1392
Ostrava
OSR
Antalya
AYT
1116
Prague
PRG
Corfu
CFU
1198
Prague
PRG
Moscow
SVO
1262
Prague
PRG
Tel Aviv
TLV
1199
Moscow
SVO
Prague
PRG
1285
Tel Aviv
TLV
Prague
PRG
1400
Brno
BRQ
Heraklion
HER
1111
Chania
CHQ
Prague
PRG
1401
Heraklion
HER
Brno
BRQ
1110
Prague
PRG
Chania
CHQ
1165
Palma de Mallorca
PMI
Prague
PRG
1164
Prague
PRG
Palma de Mallorca
PMI
1506
Bratislava
BTS
Heraklion
HER
1107
Heraklion
HER
Prague
PRG
1106
Prague
PRG
Heraklion
HER
1258
Prague
PRG
Marsa Alam
RMF
1259
Marsa Alam
RMF
Prague
PRG
1169
Mahón
MAH
Prague
PRG
1168
Prague
PRG
Mahón
MAH
1082
Prague
PRG
Split
SPU
1083
Split
SPU
Prague
PRG
1118
Prague
PRG
Zakynthos
ZTH
1119
Zakynthos
ZTH
Prague
PRG
1466
Brno
BRQ
Palma de Mallorca
PMI
1364
Ostrava
OSR
Palma de Mallorca
PMI
1467
Palma de Mallorca
PMI
Brno
BRQ
1365
Palma de Mallorca
PMI
Ostrava
OSR
1159
Almería
LEI
Prague
PRG
1158
Prague
PRG
Almería
LEI
1837
San Isidro
TFS
Tel Aviv
TLV
1836
Tel Aviv
TLV
San Isidro
TFS
1183
Burgas
BOJ
Prague
PRG
1564
Bratislava
BTS
Palma de Mallorca
PMI
1565
Palma de Mallorca
PMI
Bratislava
BTS
1182
Prague
PRG
Burgas
BOJ
1481
Burgas
BOJ
Ostrava
OSR
1480
Brno
BRQ
Burgas
BOJ
1536
Brno
BRQ
Catania
CTA
1520
Bratislava
BTS
Olbia
OLB
3452
Paris
CDG
Heraklion
HER
3710
Paris
CDG
San Isidro
TFS
1537
Catania
CTA
Bratislava
BTS
1017
Catania
CTA
Prague
PRG
2117
Girona
GRO
Prague
PRG
1507
Heraklion
HER
Bratislava
BTS
3453
Heraklion
HER
Paris
CDG
1603
Heraklion
HER
Kosice
KSC
1602
Kosice
KSC
Heraklion
HER
1013
Naples
NAP
Prague
PRG
1521
Olbia
OLB
Bratislava
BTS
1481
Ostrava
OSR
Brno
BRQ
1016
Prague
PRG
Catania
CTA
2116
Prague
PRG
Girona
GRO
1108
Prague
PRG
Larnaca
LCA
Top flight routes
Top airports served by SmartWings
- Václav Havel Prague Airport (PRG)
- Paris Ch. De Gaulle Airport (CDG)
- Moscow Sheremetyevo Airport (SVO)
- Budapest Ferihegy Airport (BUD)
- Frankfurt am Main Airport (FRA)
- Dusseldorf Duesseldorf International Airport (DUS)
- Kosice Barca Airport (KSC)
- Amsterdam Schiphol Airport (AMS)
- Milan Malpensa Airport (MXP)
- Helsinki-Vantaa Airport (HEL)
- Ostrava Mosnov Airport (OSR)
- Warsaw Frederic Chopin & other airports Airport (WAW)
- Rome Fiumicino Airport (FCO)
- Bologna Guglielmo Marconi Airport (BLQ)
- Kastrup Copenhagen Airport (CPH)
SmartWings contact information
- QS IATA code
- +420 255 700 827 Call
- smartwings.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
