|Top route||Melbourne to Singapore Changi|
|Top airport||Singapore Changi|
Worse trip ever
It is a mistake to book with this company bad service from check in to pick up luggage
Flight was delayed for 45 mins without any informed provided
Flights in time, crew is nice, value for money
A space left for going to the toilet from the port side of plane to the starboard toilet in quite zone . Always stepping over people's feet up in the front economy seats.
They tried to charge me $850 US. For 1 extra bag. After complaint that amount is crazy. They brought the manager over who then told me to bring him $450 in cash and they would accept it Big Scam. After going to the bank machine in the airport and getting the money. The manger put the money in his pocket and took my bag I couldn’t do much because i was about to miss my flight STAY AWAY. From this airline They have some inside scam going on with their employees STAY AWAY. Don’t become a victim like I did
They were short staffed with no managers on duty. Closed baggage check early causing me to miss my flight.
Can one expect anything better in a low budget airline Let’s be real
I was moved to a row of empty seats and it made my flight very comfortable. Unfortunately I got sick on the flight but the attention received from everyone was first class and may very well have saved my life. Thank you Scoot.
At least they shoud have offer water 🤭
Scoot is always great value for money.
Customer service sucks
Instead of the flight attendants talking to each other they should have been monitoring the passengers. The person beside me took a phone call literally 30 seconds before the plane landed. As we were going down the runway ( from landing ) a person in the row in front of me and behind me made phone calls; CRAZY
The crew was very attentive, friendly and efficient.
Pros: The crew was excellent, especially the stewardesses.
Cons: Their wifi service is ridiculously expensive $32 and it doesn't work.
Cons: arrived one hour before flight, all counter staff had disappeared. On-line check-in was not available as an option, could not get checked in and as a result missed my flight
Cons: Flight delayed. Please be punctual if can’t be earlier.
Cons: No delays
Cons: Flight delayed.
Pros: Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up.
Cons: Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again.
Pros: Comfortable, clean, good crew, early landing.
Cons: 15 minutes stuck on the bus at disembarkation sucked.
Pros: The leg room
Cons: Boarding process
Pros: The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette).
Cons: Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier).
Cons: Leg room
Pros: Enjoyed buying extended leg room
Cons: Water should be a standard on a 4 hour flight
Pros: Scoot in silence
Pros: Flight was short
Cons: Seats are very tight if you are over 5’6
On board Scoot flights, cabin baggage should not exceed 55x38x23cm. If your hand luggage is bigger, the Scoot assistance team will most likely ask you to pay extra for checked luggage.
Scoot offers direct flights to 48 cities in 19 different countries. Singapore, Melbourne, and Sydney are the most popular cities covered by Scoot.
Scoot concentrates most of its flight operations in Singapore.
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