Overview

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Hotel Metropolis

25 Mason Street, San Francisco, CA 94102, United States
+1 415 775 4600

€117+

Overall guest ratings

6.2/10 Good
based on 918 reviews

Review highlights

  • 9.4
  • 7.5
  • 4.0
  • 3.7

Good to know

  • Great shopping

Nearby

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    About

    Location.

    Just west of Market Street, this San Francisco boutique hotel is 1 block from the upscale San Francisco Shopping Centre and the Powell Street cable-car line. Union Square and the Moscone Center are within 5 blocks.

    Hotel Features.

    A sky-lit mezzanine library is the setting for complimentary morning coffee. Complimentary wireless Internet access is available throughout Hotel Metropolis – A Personality Hotel. An airport shuttle service is provided (surcharge). Serving dinner nightly, the adjacent Farmer Brown restaurant specializes in neo-soul food using locally produced, organic ingredients.

    Guestrooms.

    Guestrooms are smoke-free and inspired by the elements. Fire, water, earth, and wind are reflected in decor, including African limba-wood desks and alarm clocks that play nature sounds. Rooms also include complimentary wireless Internet access, multi-line phone, video-game console, flat-screen TVs and coffee/tea makers. Rooms are not air-conditioned, but extra-wide windows open.

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    Hotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Cribs available
    • Restaurant
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    based on 918 reviews
    • 9.4 "Incredible bar."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 7.5 "Good location."
      9.3 "93% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.4 "Internet is average."
    • 4.0 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
      0.2 "98% complained about the elevator."
      1.0 "90% found the grounds unpleasant."
    • 3.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.6 "Rooms are not good."
      2.1 "79% said rooms were small."
      3.5 "65% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      1.2 "88% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      4.2 "58% found problems with the furniture."
      1.9 "81% criticized the small bathroom."
      2.0 "80% thought the tv was sub-standard."
      4.5 "55% had problems with the shower."
      0.0 "100% were disappointed with the minibar."
      3.3 "67% said the bathroom was dirty."
    • 2.8 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      2.2 "78% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
    • 0.5 "Awful breakfast."
    View all review categories

    Overall rating

    6.3 Good
    based on 348 reviews
    • 7.8 "Good location."
      9.4 "94% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 7.2 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 6.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.4 "Internet is average."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.3 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      2.2 "78% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
    • 2.9 "Quite uncomfortable."
      2.0 "80% thought it was too noisy."
      2.2 "78% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
    View all review categories

    Overall rating

    5.9 OK
    based on 174 reviews
    • 7.5 "Good location."
    • 7.5 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 5.4 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 3.8 "Bad amenities."
    • 3.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 2.7 "Awful rooms."
      4.7 "53% didn't like the uncomfortable beds."
      1.9 "81% said rooms were small."
      3.7 "63% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
    • 2.3 "Quite uncomfortable."
      4.7 "53% didn't like the uncomfortable beds."
      1.9 "81% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
      2.1 "79% thought it was too noisy."
    View all review categories

    Overall rating

    5.2 OK
    based on 257 reviews
    • 8.0 "Great service."
      8.2 "82% found the staff to be very friendly."
    • 7.0 "Good location."
    • 5.5 "Internet is average."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
      0.3 "97% complained about the elevator."
    • 3.6 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.5 "Rooms are not good."
      1.1 "Air conditioning was criticized by 89%."
      3.4 "66% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.2 "58% found problems with the furniture."
    • 2.8 "Quite uncomfortable."
      1.1 "Air conditioning was criticized by 89%."
      2.0 "80% thought it was too noisy."
    View all review categories

    Overall rating

    7.1 Good
    based on 137 reviews
    • 7.8 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 7.5 "Good location."
    • 4.9 "Internet is poor."
    • 4.0 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      3.5 "65% complained about the bathroom."
      2.7 "73% said rooms were small."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
    • 3.5 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      2.7 "73% said rooms were small."
    View all review categories
    Good to know
    "Great shopping"
    data provided by TrustYou

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