Overview

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Casa Dona Susana
Top Boutique Hotel

Manuel m Dieguez No 171, 48380 Puerto Vallarta, JA, Mexico
+52 322 226 7101

€71+

Overall guest ratings

8.5/10 Excellent
based on 486 reviews

Review highlights

  • 9.5
  • 9.3
  • 9.1
  • 5.5

Good to know

  • Nice building
  • Great shopping
  • Beach nearby
  • Friendly atmosphere

Nearby

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    About

    Casa Dona Susana features a rooftop terrace and puts you within a 10-minute drive of Malecon. Guests indulge in spa services, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and rooms at this romantic hotel offer LED TVs and premium bedding.

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    AMENITIES

    • Free Wi-Fi
    • Babysitting or child care
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Terrace/Patio
    • Adults only
    • ATM on-site
    • Gift shop
    • Laundry service
    • Spa
    • No smoking
    • Air-conditioned
    • Coffee shop
    • Safe
    • Pets not allowed
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 508 reviews
    • 9.5 "Terrific location."
      9.7 "97% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Excellent pool."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "Housekeeping was great, according to 86%."
      10.0 "100% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 7.7 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 7.1 "Good breakfast."
    • 5.5 "Rooms are ok."
      6.0 "Only 60% found the balcony ok."
      5.4 "Only 54% said the rooms were modern."
      5.5 "55% thought the minibar was ok."
    • 2.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 1.8 "Bar is disappointing."
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    Overall rating

    8.6 Excellent
    based on 436 reviews
    • 9.5 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "Housekeeping was great, according to 84%."
    • 9.0 "Excellent pool."
    • 8.0 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
    • 7.2 "Good amenities."
      9.0 "90% found the grounds to be nice."
      10.0 "100% loved the terrace."
    • 5.8 "Rooms are ok."
    • 1.6 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 20 reviews
    • 9.2 "World class service."

    Overall rating

    8.7 Excellent
    based on 50 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.0 "Vibe was good."
    • 7.8 "Good amenities."
      7.7 "77% thought the building was wonderful."
    • 5.7 "Rooms are ok."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Nice building"
    "Great shopping"
    "Beach nearby"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

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    los
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    old town
    hotel in the heart of old
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    great location steps
    upgraded balcony
    want to experience
    funny helpful

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