Recent reviews
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10.0
Centrally located in Herald Square, this hotel is perfect for a visit to New York City. We had a renovated queen room, and though it was small (all hotels are in the city), it was well decorated and incredibly clean, comfortable, and quiet. Romantic lighting, flat screen TV, good sized fullly-equipped bathroom with tub, comfortable bed with plush white comforter, black out shade on the window, air conditioning, and accommodating staff. I wasn't sure what to expect when I arrived because I'd read some mixed reviews and the lobby is a bit outdated, but my room was beautiful and my stay was flawless. Highly recommended. N/A
review from KAYAK -
8.0
Staff was very helpful and friendly. The bed was very comfortable and the location was great walking distance to subway stations. The bathroom toilet didn't flush properly without holding down the handle, very dated and no towel tracks.
review from KAYAK -
4.8
Perfect location. Close to all the attractions and the stations. Staff at the front desk were rude. All you get is an one word answer from the receptionist. Complimentary WiFi was not working at all. They did not have an answer when asked about it. Rooms were very small. Will never choose this hotel again
review from KAYAK -
10.0
The room was very comfortable, clean, and big. I was happily surprised at how well kept and spacious the room was. Minimal hot water, but luckily it was a hot day. The elevator takes a bit of time to go up and down the floors.
review from KAYAK -
8.2
If you are looking for a great location, this is the place. There was nothing exceptional about the rooms but the bathroom was clean and well-appointed, the bed was very comfortable, and the staff was kind.
review from KAYAK -
6.2
I like that when I booked the hotel online, I wasn't scammed. We got to the hotel have them my name and was not able to check in until 3 that day. We had to leave our luggage in a storage room. When I called to confirm the reservation the guy who answered the phone was already rude. The reception staff wasnt welcoming at all. If you need a place to stay in NYC that is affordable for a couple of days, this hotel is the place to stay.
review from KAYAK -
6.0
The location (near places to eat incl. breakfast) is ideal shopping and touristic point of view, the rooms are clean and the bed is very good. The lobby, elevator and the halls are less atractive. No breakfast
review from KAYAK -
7.7
Hotel staff are very friendly and would always try to upgrade where possible Lift a bit too slow.
review from KAYAK -
4.7
the location (just two blocks from the empire state building) the noise, some amenities were outdated, more again were missing (no boiler, no watch clock), and even with 35F the maids keep letting the window open...
review from KAYAK -
8.0
Free use of coffee machine. The room was warm and cosy with big bathroom. Location is perfect. Very clean, no bedbugs. Room vas cleaned everyday, Towels were changed daily. Stuff was very helpfull. Free luggage storage upon leaving. Coffee machine did not work all the time.
review from KAYAK -
6.3
Helpful front desk. Wifi in rooms made connectivity very convenient. Toilets new and very clean. Room a little small. Didn't have space even toopen luggage.
review from KAYAK -
6.8
Great location. Nice and helpful staff. Confy bed and clean room.
review from KAYAK -
8.0
It was a very pleasamt stay. I liked everything, I enjoyed walking along fifth avenue, only half a block away.
review from KAYAK -
5.2
the cleanliness of the room was fantastic.. more than i expected actually.. but i was wondering about the reason why i had a window in my room? room 611 the window had a vue directly into a wall.. no light could enter the room.
review from KAYAK -
6.8
Good location
review from KAYAK -
6.4
the central location the slamming from the warmwater refriger, sometimes in the middle of the night
review from KAYAK
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10.0
Centrally located in Herald Square, this hotel is perfect for a visit to New York City. We had a renovated queen room, and though it was small (all hotels are in the city), it was well decorated and incredibly clean, comfortable, and quiet. Romantic lighting, flat screen TV, good sized fullly-equipped bathroom with tub, comfortable bed with plush white comforter, black out shade on the window, air conditioning, and accommodating staff. I wasn't sure what to expect when I arrived because I'd read some mixed reviews and the lobby is a bit outdated, but my room was beautiful and my stay was flawless. Highly recommended. N/A
review from KAYAK -
8.0
Staff was very helpful and friendly. The bed was very comfortable and the location was great walking distance to subway stations. The bathroom toilet didn't flush properly without holding down the handle, very dated and no towel tracks.
review from KAYAK -
10.0
The room was very comfortable, clean, and big. I was happily surprised at how well kept and spacious the room was. Minimal hot water, but luckily it was a hot day. The elevator takes a bit of time to go up and down the floors.
review from KAYAK -
8.2
If you are looking for a great location, this is the place. There was nothing exceptional about the rooms but the bathroom was clean and well-appointed, the bed was very comfortable, and the staff was kind.
review from KAYAK -
8.0
Free use of coffee machine. The room was warm and cosy with big bathroom. Location is perfect. Very clean, no bedbugs. Room vas cleaned everyday, Towels were changed daily. Stuff was very helpfull. Free luggage storage upon leaving. Coffee machine did not work all the time.
review from KAYAK -
8.0
It was a very pleasamt stay. I liked everything, I enjoyed walking along fifth avenue, only half a block away.
review from KAYAK
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4.8
Perfect location. Close to all the attractions and the stations. Staff at the front desk were rude. All you get is an one word answer from the receptionist. Complimentary WiFi was not working at all. They did not have an answer when asked about it. Rooms were very small. Will never choose this hotel again
review from KAYAK -
6.2
I like that when I booked the hotel online, I wasn't scammed. We got to the hotel have them my name and was not able to check in until 3 that day. We had to leave our luggage in a storage room. When I called to confirm the reservation the guy who answered the phone was already rude. The reception staff wasnt welcoming at all. If you need a place to stay in NYC that is affordable for a couple of days, this hotel is the place to stay.
review from KAYAK -
6.0
The location (near places to eat incl. breakfast) is ideal shopping and touristic point of view, the rooms are clean and the bed is very good. The lobby, elevator and the halls are less atractive. No breakfast
review from KAYAK -
4.7
the location (just two blocks from the empire state building) the noise, some amenities were outdated, more again were missing (no boiler, no watch clock), and even with 35F the maids keep letting the window open...
review from KAYAK -
6.3
Helpful front desk. Wifi in rooms made connectivity very convenient. Toilets new and very clean. Room a little small. Didn't have space even toopen luggage.
review from KAYAK -
5.2
the cleanliness of the room was fantastic.. more than i expected actually.. but i was wondering about the reason why i had a window in my room? room 611 the window had a vue directly into a wall.. no light could enter the room.
review from KAYAK -
6.4
the central location the slamming from the warmwater refriger, sometimes in the middle of the night
review from KAYAK
