Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Hyatt Herald Square New York

30-32 West 31st Street, New York, NY 10001, United States
+1 212 330 1234

€130+

Overall guest ratings

8.4/10 Excellent
based on 2,075 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.4
  • 4.8

Good to know

  • Great view
  • Awesome terrace
  • Friendly service

Nearby

    show all

    About

    Located in the iconic Fashion District, newly built, features 122 locally inspired guestroom design, CO Bigelow Amenities, rooftop bar with stunning views of Empire State Building and Freedom Towers, wholesome American modern cuisine, Espresso Bar, communal living space, and Fitness Center.

    Less More
    Hyatt

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Coffee shop
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 2,075 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
    • 8.4 "Vibe was good."
    • 7.6 "Good amenities."
    • 6.0 "Rooms are ok."
    • 4.8 "Breakfast is below average."
    • 4.6 "Not very comfortable."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 996 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 6.9 "Bar is ok."
    • 6.0 "Rooms are ok."
      6.7 "Only 67% thought the shower was ok."
      6.6 "Cleanliness of the bathroom was average, said 66%."
    • 5.3 "Internet is average."
    • 5.2 "Average value."
    • 5.0 "Breakfast is mediocre."
      3.5 "65% said the breakfast was too expensive."
    • 4.8 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.7 "53% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 850 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 5.3 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
    • 5.2 "Average value."
    • 5.0 "Internet is average."
    • 4.6 "Breakfast is below average."
    • 4.3 "Not very comfortable."
      2.4 "76% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 62 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Generally very clean."
    • 8.6 "Vibe was good."
    • 8.0 "Amenities are good."
      7.9 "79% thought the building was wonderful."
    • 5.8 "Rooms are ok."
    • 4.6 "Not very comfortable."
      3.0 "70% said rooms were small."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 166 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.2 "Vibe was good."
      9.3 "93% thought, the hotel was modern."
      9.9 "99% said it was a stylish hotel."
    • 7.0 "Good amenities."
    • 6.8 "Bar is ok."
    • 6.0 "Rooms are ok."
    • 4.9 "Value below average."
    • 4.5 "Breakfast is below average."
    • 4.4 "Not very comfortable."
      2.9 "71% said rooms were small."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Awesome terrace"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close